Reviews of SERVPRO of Delaware, OH (Contractor)

Dana El-Shazly

The SERVPRO of Delaware Ohio is the best business of its type in town! They were extremely professional, curtious, timely, and helpful. Their work remediating the issues in my Dad's house, helped result in the quick sale of my medically ailing father's house. I recommend them to everyone. Thanks again!!

Alex Sheedy

When I had flooding at my house I called Servpro. Their team was on site within 12 hours taking care of the immediate damage. Every member of their team was very professional and their price was very comparable to other businesses. I would highly recommend this company to anybody who has any water damage. Their repairs were top quality and I’m highly satisfied with the service that I received.

Lloyd Rutledge

Everyone at Servpro in Delaware is highly professional and committed to getting any job done. They are the best team to choose.

Joseph Y

Every step of my process with Servpro was great. Stacey, Matt, and Keith were all very helpful in getting the appropriate estimates. Later, when the insurance company representing the plumber who caused the damage were slowing the process, they had no problem quickly forwarding the claim information over to my carrier. All the staff in contact with me were prompt, polite, and professional.

Anne Gadd

These guys are efficient and affordable! They got our couch smelling new again after years of owning 2 dogs who think it's their personal bed.

D Jay

I called Servpro twice last week after our basement flooded. They never showed up or called us back. After my first call I followed up with a second cell phone number to call because the first phone was going dead and our power was out at our house. I have been watching Servpro vehicles come and go in our neighborhood for a whole week now and still have yet to hear back from Servpro. I don't understand how you can be so bad at customer service. If they are too busy to help a phone call back would have been appreciated. We had a finished basement with flood insurance. I would avoid this place if you are in a crisis or need immediate assistance. I had a good experience with Sure Clean Disaster Response.

Jenna

I am very disappointed in the service so far. Our basement flooded and I needed a mitigation service as I am recovering from an injury and cannot possibly do it myself. I found the price to be extremely high for the service provided. Apparently the big dryers used cost a lot of money to operate. I am not looking forward to the power bill. The biggest disappointment is that they did not move any of my art portfolios that happened to be sitting in the part of the basement that had the most water and all of my high-school and college artwork was completely ruined by mold, and still wet over a week after the flooding. Some of it framed artwork. Servpro came out three times telling me that everything was drying well. Job isn't complete yet, and I hope there are no more surprises.

Melissa Murphy

Amazing client to work with!

Skipper Stringfield

Finally was able to get a week away from the cold weather here in Ohio, so we headed to Miami for some sun and relaxation. We have 2 amazing german shepherd pups that we kenneled for a week. Once we were back in town it was time to get our dogs. About 2AM in the morning the dogs got sick had some really bad poop !! It was a real smelly mess (guess the kennel gave the dogs the wrong food). We cleaned it up as best we could and called Leah at SERVPRO of Delaware first thing next morning. She instructed us on how to keep the area damp until they arrived. Soon Chad and his team were at our home. They cleaned up the bad areas, then cleaned out entire bedroom carpet. We were so impressed that we had them clean our stairs as well. Super fast efficient and the smell was GONE !! Thanks Leah for getting to us SO FAST, I know you have lots of bigger jobs to do, but we really appreciate you helping us out !! - Skip & Julie

Eric G. Frentzel

No matter what time of day, what day of the week, or what weather, ServPro of Delaware has been able to respond to emergencies in a timely manner. Thorough inquiry and conversation of the crisis at hand creates an efficiency that allows their technicians to quickly arrive on site with the appropriate equipment to handle the situation. ServPro of Delware’s mindfulness of cost containment is directly aligned with our goals of providing quality housing at reasonable rents. Technicians will communicate every opportunity possible to head off damage to the home as well as to make effective repairs to the home once the crisis has been contained/remedied. We are thankful for the professionalism and partnership we a lucky to have with ServePro of Delaware.

dorothy jarry

Service pro was called out to my home to clean up a flood in my basement. My family did the demolition of the floors and damage to off set the deductible. Now service pro is harassing me for more money. They charged an astronomical amount for the drying only a concrete slab. The contractor had several jobs and my family doing this work was to be a win win for both of us. They are a rip off!!!

M M

Great service, friendly staff

Kristin Guss

We had the company out for a quote and they quoted us $4,200 more than other companies in the area. They are a complete rip off. We didn't end up using them due to the extreme price difference but then made us pay $160 for the quote.

Laurie Mooney

From scheduling to the technicians arriving and cleaning up our disaster, our experience was phenomenal! Communication and follow-up were excellent. The work that the crew did was amazing and very detailed and proficient. They showed up right on time and worked late into the evening until the job was done. I can really tell that the team members at Servpro of Delaware really cared about offering high-quality service and really care about their customers. Thank you guys so much for helping us out in our desperate time of need. I would absolutely refer you to everyone and hopefully this will never happen again but if it does we know who to call!

Doug Cox

The owner and his crew came out to my mother's house to clean up after her stroke. He told me he would bill her homeowner's insurance. I told him it wasn't my responsibility and he said he just needed a signature. After she passed away, a couple of months later, he called to collect, and he was told who to contact to get payment from the Estate. Ten months later, and no phone calls since, he gets collections after me despite the fact it wasn't my responsibility and he mentioned he could bill the homeowner's insurance policy at the time of service. I'm appalled someone would act like this and do business in this manner by preying on those vulnerable and will say anything just to get business.