The work in my home was performed in August of 2018. Since I continue to get spam emails from CertaPro reminding me of my experience; I decided to create my review. Initially the main part of the painting was complete in the allocated timeframe. However, there were several areas where the paint was missed, or a second coat was needed. Additionally, blankets were not put on the floors to project the flooring I just installed from paint splatters. As a result of not doing this, there was paint on my new hardwood flooring. After the first visit there was no follow-up for a week. The inquiry was how did everything look. I was hoping this was a call telling me when the work was going to be finished. However, it was more of a phone QA check to verify their work. This isn't my job to do your QA checks. I hired CertaPro to do this for me and to follow-up with their workers. Regardless, I relayed my concerns with the quality of work and the issues I observed. He said he could resend out the workers in another week to see what else needed to be done. This whole scope of work was a timing issue for me. I had things that required moved in and getting the project done in a time frame was imperative. It was agreed it would be done in the time allocated. Needless to say, the commitment could not be upheld, and I had to complete the work myself. However, I was still sent a bill with you expecting full payment without completing your full scope of work. I did pay it and took this as a learning opportunity as how I should proceed with future painting projects. Unfortunately, this will not include CertaPro!