I originally gave this company a D because I wanted to give him the benefit of the doubt, which you can see by my the first half of my review, but that has since changed at the end of this review.
part 1..... .I am a little conflicted on how to write this review and hope I can edit it if David ever resurfaces.
David was great and patient the entire way through the process. Answered all my questions, concerns, worked around other projects, etc.
i never had a reason to think he isn’t the right guy for the job, heck, he may still be if I ever learn the backstory.
The issue is, I cant get in touch with him now that I am having a slight issue with the driveway. One, that will only get worst if not fixed,
I have called numerous times and sent at least 5 messages via Angie's List since roughly July 3rd.
I tried to give him the benefit of the doubt (sick, out of the country, on vacation, busy season, etc).
However, it is almost going on a month and I’m stuck wondering how to proceed as he hasn’t responded.
Even other contractors dont have anything bad to say about him, but do suggest the driveway wasn’t compacted with a “heavy enough” roller. Thus, the cause of the slight indentations in the driveway (have gotten worst since originally typing this).
The entire point of paving my driveway was to get rid of those and much, much worst damage that the driveway had. Everything else is great - pitches good, survived the scaring, no damage to my new fence or patio pavers, WAS (before he got all my money) a great communicator, started/finished on time.
I am hoping you see this review and resolve the issue so I can leave the review I was going to originally leave (all great comments).
Anyone else reading this, take it for what it is...maybe something else is going on that is more important than work right now..who knows.. I just hope the one year warranty is honored.
part 2) I changed my review to F because I have been waiting for over a month and I now know the company is active and still around.
I have simply been ignored and what appears to be ripped off.
All of American Paving Company jobs come with a warranty and mine is not being honored.
I expected better from a company that has been around for 60 years and initially seemed very legitimate.
thanks for ripping me off and not honoring your work. very unprofessional and I will be reporting this issue to the state and town.
This is why I suggest people don't pay contractors with a check, which is unfortunately only what this company takes. I felt comfortable enoaugh paying via this way because of his previous great reviews. Now, the only recourse is small claims court and the attorney generals office.
all emails, phone calls and fax messages ignored since July 3rd. It is now August 25th, 2019.
To make matters worst you redid a driveway 8 houses down from me and still didn't stop by or leave a note. You probably got the business from the sign you left at our house.
I hope you sleep well at night knowing you screwed me and my family out of $3500.. .so much for my 7 year old having a smooth driveway to play basketball on, which is half of the reason I fixed the driveway.
You should be ashamed.