Reviews of American West Homes (Contractor)

Tracy Covert

We just bought our new home at the Silverado Summit community and our experience has been great. Todd has been wonderful to work with. Their team of people are friendly and helpful and have walked us through the entire process without issue. This builder offers more included features than most. I remember on our first house we got nickel and dime'd for everything and was surprised this time around at how much of what we had to pay for extra last time is included with this home at no extra cost. Yes, there are lot premiums, but that is pretty standard almost anywhere when you're buying a new home. Our lot didn't happened to not have one however. We chose to spend where it counted for us, which was inside the home. We are thrilled with our decision to buy with American West Homes.

Olovalu Cango

American west are nothing but scammers I gave them a $5000 earnest deposit and they sold my lot to someone else. Your freakin apology is not acceptable. American West sucks

Catrina Haith

Nices houses. Cant afford it..

eb associates

Jennifer McCoN is a Con artist! I had signed a contract with her and she said everything was fine and I had sent my $3000.00 earnest money and she SOLD my LOT!!! I had tried to call her for 25 days straight and she just ignored my texts/calls until I finally had reached her! I then was put in touch with Scott S. then he told me that there was nothing that they could do. He then said that it had been escalated to the Vice President and he NEVER returned any of my calls either.... I am escalating this to a higher authorities the BBB, Attorney General and a surprise is coming soon. I plan to go to every avenue to get some resolution and my point across DO NOT BREACH A CONTRACT!!! If I could give this company a ZERO I would thanks for taking my dream home and lot away from me then scamming me with the Jewelery account for $250 to increase my score NOT!!! I will be in town soon to get this to the proper channels and I am sure I will get justice!

Go Plan

I purchased an American West home in Las Vegas! The sales process was misleading and a bait and switch. Not trustworthy and they don’t honor their word. They’ll do anything to get you to sign the. Wait for after 5 days to bait and switch you. I recommend you look elsewhere for better builders in Pardee homes and Toll brothers. Looking at reviews 1-star average is pathetic and they should be out of business

Huy Phan

The sales rep and main office person need to be licensed by code of ethics.

B mason

If I could give them a minus five I would. They are thieves. Please look at the reviews on bbb and on line! Report them to the real estate division!!!!! They have several complaints for the same reason and will give you the run around. STAY AWAY FROM THE BRENTWOOD COMMUNITY!

Andrea Bondawskyi

I’m pretty sure the only person who gave them 5 ⭐️ works for them or was paid off for that review☹️

darlene tolman

American West still HORRIBLE !!!!! Please if you're looking for a house don't buy from American West you'll regret it. Keep driving by don't get out of your car. If you're a realtor don't bring your clients in they wont pay you your commissions your guest card will magically disappear. I've boughten a few new houses in the past this builder has been by far the most shady builder I've had the displeasure of dealing with.

Justin Lopez

American west is absolutely HORRIBLE. I would not buy bubble gum from them again. First of all they laid cardboard down for one of our floors to cover up imperfect wood during the build. They "forgot" to put a floor truss upstairs. In addition to this we have had to call them out multiple times to fix things. Latest has been my air conditioner, to which we received a response that we should set it to 80 and that would be comfortable. Mind you we have two small children at home. 80 is not a comfortable temperature no matter who you are. They are terrible quality builders and only pass inspection because the clark county inspectors are so busy they can only give the most basic inspection and not the inspection you need to feel your family to be in a well built home. If you do decide to build with them, make sure you tell them from Day 1 you plan to get your own inspector and hire one. The money you pay them will be nothing compared to the things they will need to fix. Also, in the contract make sure you note, anything your inspector finds wrong you expect to be fixed. American west is notorious for telling people they will not fix it unless a clark county inspector finds a problem because they know they can not dedicate the time your personal inspector can to find the wrong items. If you buy American West d0 your research. Best price per sq ft only helps if you're not spending the following years dumping money into your house to fix their mistakes.