Reviews of United Services Design + Build (Contractor)

Dennis Cool

While United was able to give finance free service, for a period of time anyway, the FOLLOW UP SERVICE IS DEPLORABLE! They make all these promises of "if anything goes wrong we'll replace it for free" is total BS! Sliding back door handle busted, incorrect door knob installed on the front door, and busted, and bent fixtures that still have not been fixed. AND IT'S BEEN 2 years. I WOULD NEVER, EVER RECOMMEND THIS COMPANY.

Z

We had our roof replaced by United Services Design. This the 2nd time we went with United Services for our roofing needs. Once in 2007 and this year 2018 for hail damage from the storm of 2017. Husband very slow to move in it. Thumb Up! Thank You for a job well done.

Denis Sullivan

We have had three major projects completed by United Services Omaha: new windows, a new roof, and a complete house painting. All were completed on a timely basis and within the cost estimates they provided. The workers were friendly, competent, and enjoyable to have around. We definitely recommend United Services for outdoor home improvements..

Ashley Clark

I was very happy with the personal and professional manner in which these guys conducted business. I got a painting estimate, in which they discovered some rotting wood and some repairs that needed to be done in order to improve the quality of my home, and safeguard it for years of wear and tear to come. They went above and beyond your average Joe Schmo painter, and really delivered top quality service. Definitely recommended!

Paul Bitsos

After the Storm of 2013, i contacted United Services at the request of a friend and i was very happy with my results. They replaced my roof and repaired the siding on my home and painted my entire house. The crew did a great job and cleaned up my landscape beds. I would recommend Mark Passer to anyone that would need his services.

Bert Engle

Bathroom remodel-- they did an excellent job remodeling our bathroom. We are very satisfied with their work.

Steve Kohrs

I hired United Services to replace some damaged siding on my home and repaint the whole house. I wanted a rain screen installed behind the siding and it turned out great. They addressed any concerns promptly and professionally.

Eric Petersen

Beautiful new doors installed on my home. Very reasonable price and installed properly

Joshua Crook

Unprofessional service. Don't recommend at all.

Terri Macaitis

We had new windows installed in 2004. Since then, Mark Passer has never let us down with window issues. He will also be doing our new roof and siding in the near future.

Becky Harvey

Overall excellent experience!! I got a new roof, windows and vinyl siding. Tom Bogard was helpful in finalizing all of the details and patient as I was completing my financing. I have gotten a lot of compliments!!

Da Mama

United Services refused to honor the contract they created because they wouldn't make enough money. They don't give a $ amount on their bid and say they will take what insurance pays. An upgrade is offered as an incentive to get your business. The "incentive" is billed to the insurance company. When the insurance company won't pay the excessive amount, United Services won't do the work or cancel the contract. They try to demand that a cheaper product is used, because YOU signed a contract. The customer is the only one bound by their contract, without the additional expense of an attorney. I can't speak to the quality of their work, but they are severely lacking in business integrity. After 3 months of fighting, I have a reputable company that says "it will cost $XX and it will be done this day." No muss, no fuss. Don't even bother will people like United Services.

Lorraine Johnson

It was great love the work...I would recommend United Services to friends already gave out business cards. Thank you

Chris Craven

In short, systematic failures in communication. I could write out a novella of what happened on what date and the amount of time that elapsed before I finally had enough and initiated contact to see what the story was with our storm damage repairs. After my insurance company could not get a hold of them I promised an honest review based on my experience going forward. United Services failed and I will not be using them again. Edit: I have since spoken with the owner about the experience and upgraded the rating.

Diane Kappel

Great job as always, minor issues corrected above our expectations. Sergio was terrific to work with....thanks

jamie fleckenstein

If I could give less than one star I would. It was an uncoordinated mess of a project. I had them paint, replace chimney flashing and got new gutters. I couldn't get a timeline from anyone and the whole thing took about 3 months. I was billed twice for part of the project. The final product is fine, but the process was awful.

Hope Peabody

We had a new roof and new windows installed this year by United. Mark spent a considerable amount of time with us making sure we got exactly what we wanted. You’re taking a big risk these days with some of the horror stories I’ve heard about other contractors. But, he stayed in touch with us and made sure to stop by and check on his crew and make sure we were satisfied. Our house looks brand new! And, I couldn’t be happier. We will gladly recommend and refer all of our friends to United.

Ann Moshman

United Services Omaha replaced our roof, including ridge vents, in 2011. It looks great and hasn't leaked.