Reviews of JG Contracting (Contractor)

Richard Medellin

I used Jg contracting they did a good job on the roof and siding. I have to change my review as my roof has had a couple of small leaks their response has been great. They came out and fixed the problems. I will recommend them from now on thanks guys.

Mr T

Overall went great cant really complain as ripping off a roof and gutters can cause a mess. But i will say they got it done in the time quoted and before i knew it, i blinked, and they had it clean and i could hardley tell that they were there. Mike was my project manager and was knowledgeable about the product and proccess plus he even helped cleaning up afterwards. A couople minor things happened but really wasnt an issue he jumoed on each issue and resolved them quickly. I would definitely recomend Mike and JG Contracting. Thanks again for making it easy for me!

Robert Oakes

May 9, 2018 Dear Joe and J&G Contracting: First, since I wrote more than I anticipated – my wife and I are strongly recommending J & G Contracting for roof and home repairs. They do quality work and guarantee their work and products. As many in the KC Northland remember, in November of 2016 we had a pretty severe hail storm. We didn’t have our roof checked right away but when a neighbor had J & G check theirs I asked one of their service reps, Wyatt, to check ours. The neighbor, by the way, had J & G replace their roof. Wyatt came over the same afternoon and checked our roof and found it to be badly damaged. The damage was not seen from the ground and only by placing a finger in the hail damaged spot could one tell. After climbing and walking all over our roof Wyatt called our insurance company and made the claim for us. Our insurance adjuster called a couple days later and we were last on the list, but if we agreed to a Sunday afternoon he could squeeze us in. Wyatt wanted to be with the adjuster and when I called him he was willing to come Sunday afternoon as well. Wyatt walked the roof again with the adjuster and pointed out what he had seen previously and maximized our insurance coverage. The beautiful roof was replaced in Feb. 2017. Fast forward to April 2018; we (my wife) spotted a sagging low spot beneath our sky light. We weren’t sure what it was so, we called J & G Contracting to check it out. They inspected it and discovered that the sky light and structure around it were not anchored correctly when it was installed. Even though it wasn’t something that they did not directly damage, they were apologetic that they hadn’t caught the problem before or during the re-shingling of the roof. Joe and team at J & G Contracting said they would support around the sky light and raise the dip in our roof. Today, May 9, 2018, a couple able bodied men, Dennis and Jim, came and did the fix; and at no charge. They told us that they want their customers to be satisfied with their work. Wow, we are very satisfied and appreciative. You can count on J & G Contracting to do excellent work and to stand behind it and then some. A heartfelt thanks from us. Bob & Debi Gladstone, MO

Christina Kindell

Ray did a great job. Hard working, honest, goes above and beyond. Would recommend them for siding and Windows.

Meghan McAnally

JG contracting met and exceeded my expectations with the work that was done and their customer service. The fact that they kept me in the loop on everything that was being coordinated and scheduled meant a lot to us. Its refreshing to do buisness with contractors like JG that will help restore and perfect your home without anything to worry about. They finished in the same manor they started with professionalism and customer care. Thank you JG!

Barry Woods

This review is not based on the quality of their work. I cannot recommend this company due to their lack of basic customer service and my time that they wasted. I met with two of their employees on two separate occasions. One was supposed to come back and inspect the roof. Never came back. The other was supposed to provide a bid on a large project by a certain date. Never happened. I was in contact with both of them and kept getting guarantees that they would do what they said. I even expressed that I would understand if they are too busy or just not interested in the work. I just didn't want to be strung along. Well a couple hours of my wasted time with this company got me no where. Apparently there are a lot of contractors around that don't know how to treat potential customers. They must not want work.

Tom Devlin

Insurance adjusters will do anything they can to avoid paying for a new roof. When JG looked at my roof, they met the insurance adjuster at my house, personally walked the roof showing them the damage, and got my entire roof replace by the insurance company. Without JG, this wouldnt have happened. The quality of work on my new roof was top notch, and they stood by their word with everything we asked for. JG will get all my future business.

Shawn Lindsey

The best roofing company in the greater Kansas city area. Also the most top notch siding and window company In the area by a long shot. Call them if you need any of the above!!

Brad Norman

We were selling our house and needed to get a new roof on fast and they were able to respond quickly to my needs and they contacted my insurance company to get the work approved by them so that I only had to pay my deductible. They were able to complete the job prior to closing to meet my needs and they provided a warranty for the new owner. Fast and friendly service and listened to my needs and worked to exceed my expectations. The yard was clear of any debris once they completed the work.

Doug Prentice

Great company to work for but only during hail storm season

Pat Gainey-Blechle

I would highly recommend JG Contracting and in particular Randie Woods for any issues you may have with roofing. Randie did an awesome job walking us through every step of the way in replacing our roof. She was respectful, thoughtful, courteous and extremely informative. She took her time with us and made sure she was available to also work with our insurance adjuster. Super company and we were extremely happy with the service and the results!

Jim ESCHENHEIMER

Great company. Honest. Answers questions well. Follows up and backs up their work.

Makayla Rooks

The work is complete, but not from lack of issues the ENTIRE way. Wrong color roof, employees smashing our gutters, some of the workers almost hit one of my clients in the head with a shingles as she was leaving my home. ZERO communication and follow up. We had to call them to pay them, we had to call and complain multiple times about some wood rot, gutter issue and then ultimately the wrong color on the roof. That is when they finally decided to fix it. Yes they "gave us a deal" by not making us pay for gutters. And they also didn't make us pay for the back portion of our house (mind you we didnt ask them to do it, they did it by mistake.) Ultimately is the roof on? Do we have new gutters? Yes. But was it done correctly the first time? Nope. So I do not recommend this company unless you don't mind a long drawn out deal.

James Stark

Great people to work with .

Naomi Oakes

Initially had some communication issues, once work was started, went quickly. Management worked well with us to resolve issues. Looks good and satisfied with job.

steven beal

I was 100% taken care of from start to finish. Great people and great work. They even cleaned my driveway off at the end.

Ryan Schibi

They are an excellent company that does great work. They are fast, friendly and very professional. Keep up the good work! -ARCS Electric

Lynn Lai

I'm so regret that I used this company. The contract started in March, and its December now and it has not been finalized yet. I understand that you guys busy during storm season, but it has been six months, you guys keep postpone my project. I called John, who suppose to be the manager of the project, he said he no longer with the company. Then I called Mike, same answer, called Nick, he no longer the employee either. What's going on? You took my 10k+ paycheck and after 6 months, it still hasn't done. This is unacceptable, do not use this company

Scott Fricke

Joe Gentle and his staff were easy to work with and always seemed to have me, the customer, in mind. They worked well with the insurance adjustor to point out damaged areas. The communication about scheduling our service was always open and accurate. They had the perfect selection of top-quality material in roofing, gutters, downspouts and gutter shields. I was SO GLAD we chose J G Contracting and will consider their services for future home improvements.

Dusty Seifert

Posting pictures to Facebook while driving is not a good look for your company!

Adam Walker

After Matt from JG told me to expect work on my roof to start around 9, the crew showed up and was tearing my roof apart by 6:45 AM. When I got home from work that afternoon, there were old nails and sharp strips of sheet metal all over the property, including a gnarly piece of metal stuck in our dog's paw. The roofers trampled a flower bed they could easily have avoided and even set up a generator and a ladder directly on top of plants in the garden. They broke the side mirror on my truck tossing debris carelessly. Four weeks later I'm still finding roofing nails lying around. I called Matt while the roofers were still on site, but didn't reach him and never heard another word from him. He was real responsive beforehand, when he needed my approval for the company to get paid, but not once the work was underway. A week or so later, a woman from JG called to see if the work was completed to my satisfaction. I told her what had happened; apparently Matt hadn't bothered to report my complaint to anyone at the ol' HQ. She said she was sorry, which was a step in the right direction, but words are cheap, and nobody from JG ever came by to see what I was talking about -- even though they've been all over my block for the last month -- much less offer to replace the plants they ruined.

Anita Fortner

Randie was exceptional! Start to finish she helped me all the way. My roof had damage from hail and she worked with my insurance to replace the roof gutters and shed roof! Always answered her phone when I called and answered all my questions, I highly recommend her and this company! With Randie your in good hands!

Chris Sincox

I’m am very pleased with my new roof and guttering. I want to thank the great crews that did all the work. Very polite and professional and when they left you wouldn't have known they had been there. Mike Twiddie, thanks for all your help dealing with the insurance adjuster and claims process. It was pretty painless! I really like the roofing color, it is a nice change from the darker one that was replaced. Thank you all!

MICHELE NAMANNY

Very disappointed in the ability to communicate and organize tasks. The attention to details was frustrating. The quality of the work overall was satisfactory. But the other issues outweighed that. Update. JG has worked with us on the issues we had. They have assured us that changes have been made to become better. We appreciate their desire to be great at what they do and showing resolve when things dont go right. I would not hesitate to use them again.

Matt Trainor

A friend of mine had her roof replaced by JG, Randie Woods was the project manager and helped her call in a claim after identifing storm damage. She came to my home and told me that my roof looked like it was in o.k. shape other than a few hail hit spots, but i shouldnt call in a claim just yet, her honesty was refreshing. She was professional, to the point and honest . i will contact her the next time server weather comes through, and have her come out and check again!

Lesa Hethcoat

JG Contracting LLC - Randie Woods - We've used them a couple of times and the experience was great in both cases. Randie was there to do the work not later than the next day and I couldn't be happier with the work, the attention to detail, and the promptness of the service. When Randie was out for the first job a couple of years ago, she even let us know about a problem with the siding that we didn't know about when she came over to look at the roof! That's above and beyond for sure. She was honest about the condition of the roof and took time to explain what was going on with it. I would definitely recommend the company and Randie!

James Bolden

I am very frustrated and disappointed with the staff in MN.

Mychelle Hix

Wow wyatt from jg was amazing roof looks great start to finish was an easy procese Would for sure use them again

n f

Great guys and service. They can get you a premium roof job.

candi moore

From the beginning, middle and the end. Knowledgeable, clean,caring orchestrated roof replacement!!! It came out so beautiful!...I have never seen such a group of wonderful team work. Wyatt was the first to come out and help us and was always a wealth of information pure class this company! The owner Joe Gentile is hands on in every way . His customer service is impeccable, he cares! I highly recommend JG Contracting for ALL of your home repair needs, it's just like having family you can trust to take care of you! “No job too big or too small,” for these guys! Thanks again Joe and Team~ You are simply the best! We will only be calling you in the future for any and ALL our home repair needs!