Reviews of Hopkins Floor Co (Contractor)

Brian Huges

The carpet is beautiful that you have recently installed, Mike and Matt did a beautiful job. Plus the steps going to the family room are just gorgeous. You have two gifted men that obviously love their work. There is one more thing, Our salesperson, Candy was very good to us and very knowledgeable about all the products we selected. You have good people working for you which reflects on your company. I will recommend you and your company to anyone I know who needs carpet or tile.

Lawrence Rice

Amazing staff, profesionalism, attention to detail and beautiful results everytime! They did our kitchen and dining rooms at The Brick on Main St and people comment on them everyday.

Kerry Clack

Great quality products, fast friendly service

Wade D

This place has turned out to be very successful in working with me. I've ordered some great products through here, and the prices are very good. Their service is top notch as well. Very happy with them.

Synergy Team

Hopkins Flooring just assisted us with a small remodel of our office. They provided excellent work, in a professional manner and it was greatly appreciated! If we even have flooring needs in the future, we will definitely contact them again!

Carlton Mcguire

If not satisfied Hopkins Floor will work with you to make sure you are happy. Nick is extremely helpful, and I would recommend him to everyone.

Heather Archer

We had a lot of tile and flooring put into our house by Hopkins Floor Co. We love the flooring and they did a very nice job too.

Alex Mullins

Great Service. They make everything a very easy process all the way from the begging to the end. I have been so happy with the end results I know I will continue to use Hopkins Floor for any future installations.

Todd Diekmann

Nice friendly staff

Anthony Combs

Edit my review. I had had some issues with the carpet and I believe Hopkins went above and beyond my expectations. It turns out it was issues with the sub floor from the builder. Hopkins still took care of it for me. If there is something wrong they will fix it.

Mary Hardwick

Friendly staff and extremely helpful when replacing the carpet in my boat. I would highly recommend to anyone.

Kelsey Todd

When you work with Hopkins Floor Co you should know that you are getting a quality product that will be on time. In addition to that the installers and staff are very easy to work with and friendly. I highly recommend Hopkins Floor Co.

Alex Davis

I worked with Nick at Hopkins Floor Co and he was very helpful, he helped with different aspects of the project like colors, and and made sure that I as happy.

Robin Neff

They have been nothing but absolutely helpful and kind to both my husband and myself. The quality of the flooring we purchased was fantastic. We will always give them our business.

Jessica M

I am very happy with our decision to use Hopkins Floor Company. Their prices are very reasonable and the job they did for us was excellent all around.

Craig Lewis

I highly recommend Hopkins Floor Co for anyone looking to get an update to their floors or carpeting! Awesome service, friendly people, and great pricing to top it all off. Thanks for everything.

mollie reeder

We have been dealing with them for 8 months trying to get our floor repaired. They have continuously blown us off and ignored us. We just received word that they will not be fixing our floor even after they admitted to using the wrong glue and installed it incorrectly. I would not trust or recommend this company.

Robbie Allard

We've used Hopkins floor and had the Shaw Caress Carpet installed in our family room for over a year now. We are very happy with it, and everything was taken care of very professionally. Even better the carpet feels really soft, and It is holding up very well, and looks great! I would recommend them to anyone in the Missouri area.

Brooke Carroll

There is so much to appreciate when it comes to Hopkins Floor Co. We really like how kind and fair the staff and installers were. I would recommend them to anyone on need of their services.

Wendy Mulner

Great all around service from ordering to installing! Quality people as well as products!

Josh Flores

Hopkins Floor is awesome, they make up a great team that go the extra mile. They always provided me with the best services while getting the job done in the most time efficient manner. Nick at Hopkins is extremely helpful and I would recommend him and his team to anyone.

Molly Pierce

Hopkins Floor Co. is great. They are on time and very efficient, they'll never disappoint. I've been working with Hopkins flooring for years as well as recommended them to many of my friends and family.

Joel George

I worked closely with Nick at Hopkins Floor Co and he was extremely helpful and knowledgeable. He was looking to our best interest and not pushing the most expensive items.

Jeff Pope

This place is a circus that's run by clowns,do yourself a favor and steer clear of this unprofessional joke of a buisness

Ashlry Carson

Horrible service they do not call you back been over 7 months problem was still not fixed they rushed through the job very disappointing they don’t care how they treat there customers they are just put to take your money

Andrea Collins

We've had a lot of tiling and flooring done by Hopkins Floor Co and have been very satisfied with the quality of work and knowledge they provide. I really like that they are local and easy to get to as well.

Sherry Weber

Very professional and helpful.

Brent Reeder

We have been trying to have a repair done at our home for over 6 months. After almost a dozen calls they finally sent someone out to look at our issue. The person came out looked at it and took pictures. He then said someone would call us. That never happened. When we eventually gave up on waiting for there call they claimed to have no record of someone coming out. The sales person then said it was not his problem. No explanation, would never talk to us just flat out ignored us. After many more attempts we were able to talk to another person in the store who seemed interested in helping us. but again rarely would get back to us. even when he promised to call back that same day or the next. I have been told that the manufacturer has sent the material for the repair but as of today no one has called to schedule the repair. We have gotten nothing but a run around and are just tired of it. Hopefully they can get there act together to provide better customer service in the near future. Update: Here is an update of what has happened since my original post. After posting this review Hopkins came out within the week to finally try to fix the flooring. There workers where here on February 4th to replace the bad spots in our floor. After working for less than an hour they realize the problem was way worse then anyone had thought and stopped work. After talking to there company they installed new planks to replace the ones they tore out and left. These new planks are installed worse then the ones they tore out. So they only made the problem worse. The salesman for Hopkins informed us that the issue is a manufactures defect and that they were going to bring the rep out to inspect. March 14th rolled around with no word from anyone at Hopkins and we called to find out what was going on. The rep for Hopkins informed us that the manufacturer is refusing to come out to inspect the flooring do to Hopkins using the wrong adhesive for the flooring (the Installation guidelines for the flooring was very simple to read and plainly said what to use when installing there product) He then informed us that they were sending samples for a new floor that wouldn't have this issue. He said he would call by Friday once he had the product. March 26th we still had not heard back and I went to the store to see what was up. The rep did have the replacement flooring sample and it seemed to be a good fit as replacement floor. However he could not tell me a final yes we will take care of this. I told him i felt like i was being blown off by this company and i needed an answer by the end of the week. Friday rolled around and still nothing from the store. I called them at 3:30 Friday the 29th and was told my rep had gone home for the day. I asked to speak to a manager and he informed me that the glue they used while wrong based on the installation guidelines from the manufacturer is a good product and they use it all the time. So in his eyes they did the job right. So its not his problem. He said that they would not be fixing our floor and had no plans of doing anything further. Since the original contact with Hopkins it took 8 months of getting blown off the whole time to only in the end be told they would not honor there work. Our floor has also gotten a lot worse since the original complaint and is now coming up all over our house (we have glue down LVT Flooring on 70% of our home) with a brand new floor and home this is unacceptable. I was really hoping that Hopkins would step up and do the right thing but it appears they don't care about there customers once the bill has been paid. If anything else happens I will be sure to update this review

libby sandridge

Shout out to Hopkins flooring who did a fabulous job. We would recommend them in a heart beat. From Candy the salesperson to the whole crew that came. They were phenomenal. (And we are very picky people.)

Jeremy white white

Great place to work!

Charlene Stanton

Horrible expierence! Took a month to get an estimate. I’m now into month number 5 and work is not completed. The salesman Steve was the installer and has done a horrible job on the onyx. Haven’t heard from him for a month now and waiting to get the job finished. I would not use this company. It should really be a zero star rating. Nothing has been done right!!!