Reviews of SERVPRO of Jackson & Madison County (Contractor)

Roderick Nelson

My house and car was built with mold and your employee Joseph Gray and Andrew was very professional and polite about doing their job. I would recommend Andrew and Joseph to do any job that I may have available.

lindsay hall

Great experience!

Nestor Phillips

Josh Collins did an outstanding job on the mold remediation on my mother's house in Houston when it was flooded after the Corps of Engineers released water from the Addicks-Barker dam system. Josh was professional, honest, hard-working, articulate, communicated very well, and was prompt. He was a pleasure to work with.

Ellen See

Highly recommend. Staff is professional and courteous.

Ramie Ford

Outstanding. Responded fast . Very professional. Would recommend to anyone.

Laura Alice VanderSteeg

If I could give these guys 10 stars I would. Josh, Bryce, John and Emanuel were BEYOND helpful. Our hot water heater busted at 7:15AM on a Wednesday. Bryce got in touch with me by 7:30AM and had a whole crew here by 8:30AM. They were able to get standing water up immediately, put out equipment, and prevent further damage within the first few hours of the spill. These guys checked on us throughout the day. Josh, Bryce, John & Emmanuel came back Thursday and Friday. Josh and Emmanuel came on Saturday and Sunday to work. They also came Monday while our insurance adjuster and new contractor were here. We were absolutely blown away at their customer service and true concern for our home. They called me each time they wanted to come to see if I was home and if it was a good time. Every time the guys left I remembered a question I forgot - I called to ask - and they turned around and came back. They wanted to make sure they knew what I was asking for. I truly mean every time they left I called. I would recommend this business to ANYONE! They know what they are doing. AMAZING!!!!!!!! A+!!!!!!!!!

Karen Ponder

Local business that delivers for their customers!

Heather Thomas

SERVPRO of Jackson and Madison did a huge job at my house and put it all back together like it never happened. I would recommend them to anyone. Thanks for everything

Annabell Malis

Joseph talk to me about Servpro and all the different things that they do. I would strongly recommend these guys for any job, wether it is water damage or fire damage. They even do reconstruction. Very nice people.

john wray

Servpro of Jackson/Madison’s staff were very professional and courteous. They left my house looking brand new. I highly recommend them!!

Jess Hendrix

the service is great!! they were very professional and cost effective.

Anna Taylor

Joseph from SERVPRO came to my house for a water mitigation visit.... he was great to work with.... very knowledgeable and professional...... I was very pleased with his service. I look forward to working with Servpro during the process of repairing the damage to my house.

Joseph Gray

SERVPRO of Jackson is efficient and professional. They did a great job drying my wall and flooring from a water leak. I will continue to suggest this team to my friends and family when they have remediation needs. Thank you, SERVPRO of Jackson!

Faith Stuart

The ServPro of Jackson team does a great job. I would recommend them wholeheartedly!

maureen rigdon

The ServPro team of Jackson and Madison were such a valuable asset to us when our home was flooded in the master, living room and dining room. The team came in and packed up everything so carefully. The guys moved all of my furniture to storage so the process of new flooring and wall repair would be easier. After the construction was complete they returned my things in a timely matter and the crew placed the furniture back and unpacked every item. They had taken pictures and even decorated my breakfront, secretary and China cabinet back like they were. If you know me I have a lot of things so this was time consuming but the Jackson/Madison staff were amazing. The owner and the owner’s son-in-law even came by to be sure everything was good. I am beyond pleased and can highly recommend this team!

Meredith Pittman

Everyone has been very helpful and thorough when explaining the damages done to my house from a water leak. Will definitely recommend.

Christopher Robin Johnson

They do great work always quick and professional

Lauren Richards

Servpro of Jackson successfully fixed my home after a small fire occurred. The team was polite, efficient, and respectful. I will continue to recommend this team to my family and friends!

Courtyard Jackson

They came out so quickly and handled the issues we faced with a guest leaving water running . water leaked from the 3rd to the 1st and they understood the urgent matter Brice moved fast and was so kind THANK SERVPRO!!!!

Cody Walker

These guys did a great job and really helped me out when I was in a bind.

Kim Jent

Servpro of Jackson was very professional. They were fast and easy to do business with. They did a great job. I would highly recommend.

Jj Jj

The owner is rude and unprofessional. After receiving payment, they failed to send the drying report. Do NOT do business with these people if you want to receive what you paid for.

Blake Cooper

Servpro of Jackson and Madison did a great job on our building. I would recommend them to anyone!

Cody Wilkins

Y’all did a great job, exceeded expectations and exuded professionalism!

Heidi Jones

Very professional! Great service and they went above and beyond to make sure we were happy. Would recommend to anyone and would definitely use again!!

Eddie boyd

Great response time and great people to work with!

Brian Seale

Servpro of Jackson has a great team that works very hard to make sure you and your property are taken care of!!

Courtney Jones

ServePro has been a huge help in moving forward with our restoration process. They are a very honest and dependable staff. Special thanks to John for his effective communication and promptness.

Jamie Cornelius

Your guys did a great job cleaning up water damage at my home. They were fast and very kind

elizabeth wray

My medical facility had a roof leak contacted SERVPRO of Jackson and Madison. They did a great job repairing and fixing the damages from the recent storms. I highly recommend them.

brad Morgan

I have known Joseph and his family for over 20 years and they are really good people. I look forward to using SERVPRO of Jackson for any of my business needs. I recommend there services to people all the time.

Denise Harrison

I highly recommend SERVPRO of Madison. We have water damage in living room and bedroom. Our Insurance Adjuster called them at 9 and they were here by 2. I am so thankful for them helping and guiding us through everything. They are very professional and very knowledgeable!!! Thank you for being their for us!! We appreciate you all !!!

alex bell

Servpro of Jackson has an awesome team. They work hard to get the job done and make their customers are happy! The team has always treated my family with the most respect. I highly recommend them to all my family and friends!

Chelsea Austin

Servopro of Jackson, MS has always treated my family with the up most respect and gotten things taken care of quickly and efficiently! I highly recommend them to all of my family and friends!!

Erin Wells

Excellent service! Will definitely use again! Andrew was very helpful and knowledgeable!

Seth Foshee (student)

I was satisfied with the quick response time and professionalism of SERVPRO. Pleased customer.

AL ALLEN

Ms. Olivia and Mrs. Pearl came out and assess my damages on my water damage. They were professional and enjoyed their service.

Randall Ponder

This is a great Jackson, Mississippi-based organization team of superb professionals who always put their customers first. I personally know some of these team members, and I know they are foremost concerned about taking care of customers who have experienced home or commercial disasters and challenges that need to be taken care of now--not later. They are exceptionally trained and experienced in all aspects of home and commercial restoration and cleaning. They are exceptional, and I highly recommend them.

Daniel Carney

The service is great. I had a lot of water damage in my walls that was holding up renovations and SERVPRO went above and beyond to get me back on track. The service was efficient and professional and I will recommend this SERVPRO to everyone

Dean Walsh

SERVPRO of Jackson is efficient and professional. We had a lot of smoke damage to our facility, SERVPRO came in with a team of dedicated workers and cleaned from the floor to ceiling and everything in-between to get the job done right. Thank you, SERVPRO of Jackson!

Ro Tu

They responded in a timely manner and were professional and polite explaining what had happened and what needed to be done

Shannon Coker

I got home at 7pm and my tub had overflowed. Servpro was there immediately to access the situation and had a team there by 10:30 pm that night to dry my wood floors and baseboards. They came by everyday to check the situation and have saved my floors and baseboards. Thanks Servpro! You are the best!

Suzannah Britt

SERVPRO did an outstanding job handling clean up from a water leak in our administrative building at Hospice Ministries. The SERVPRO team’s quick response actually prevented additional damage. Everyone we encountered was knowledgeable and professional.

Lisa May

Great job!! Very helpful & courteous.

Jan P

Maybe Mr. Logan will Post a review

Anna Young

The service was fantastic! They are on the ball and know what they are doing! Highly recommend!!

Golden Lining

The owner needs to be thankful for his staff's patience and understanding today regarding the removal of the installation in our rental home. The equipment was malfunctioning and ended up inconviently pushing our schedule behind 2 full days. Thankfully they attempted to rectify the situation that had became tense and sent the crew chief Mr. Keys out to inspect the results, who at this point will send another crew out to complete the job asap, hopefully this inconvenience will be rectified by a discount on our bill. Thank you.

Daniel Roberts

Perfect.