You will be able to see the opinions of real people like you who have information of the services and products of MVP Electric, Heating & Cooling (Contractor) in the state of Kansas.
Currently this business gets a rating of 4.7 out of 5 and that rating has been based on 173 reviews.
You may have noticed that it reaches an reviews average is nearly the top, and it is founded on a large number of opinions, so we may conclude that the rating is very accurate. If people have bothered to value when they've done well, is that it works.
You know that we do not usually bother to write scores when these are positive and we usually do it only if we've had a problem or issue...
This Contractor is classified in the category of Electrician.
Horrible. Please stay away from these unprofessionals. I was supposed to have an electrician visit me this morning between 8 - 9 AM. I had called their office about 10 days ago to schedule this time frame. I also received a reminder email from them on previous working day that had a foot note "For 30 minute call ahead appointments, the technician may arrive as late as 7 PM". I did not understand what that meant and called their office to confirm the appointment of 8 -9 AM. I was assured that the appt. was still on and the electrician will call me before arriving. Nobody ever showed up until 9:30 and when I called, I was told the same weird wording of "call ahead appointment" that I never understood in the first place. I was given some non-sensical reasoning of some unplanned personal business that the electrician had encountered. I respect everyones personal matters and have nothing against it, but the office should have informed in some way that he was not going to make it for the appointment. Apparently at the end of the call it turned out that the appointment on their end was never finalized for 8-9 AM slot, it was like "the electrician will stop by your place whenever he has time and will call you 30 mins prior". This was highly unprofessional service from the team that is highly reviewed in all the places. I don't think I want to do any business with them in the future. Good luck for anyone looking to get their work done, in time !
I had no problems with the people or the work they did. What they installed works and am very pleased with the products. The water heater is quieter than my stomach when it is hungry and the noise from the furnace is very tolerable. And I can hardly hear the furnace when the fan is on. I was made very aware of all of the pricing of almost everything they had to offer in what I needed and was not pressured into buying more than I needed or could afford. By the time these items are in need of replacing Google will be the norm of the Internet and others will be out of business.
Always friendly, knowledgeable, fast service!
Had my annual furnace tune-up last night by Joe with MVP. Excellent! First of all, he found nothing wrong, thank you, and 2nd, he explained everything he did for me in detail, very thorough. I love their promptness, their excellent customer service and knowing that I now have a good relationship with them, makes me feel comfortable about calling on them when needed. Thank you very much! A very satisfied customer! Vanessa Kane
They were prompt; I'm talking exactly on time! They were knowledgeable, respectful, and cleaned up after themselves!! And even hauled the fixture boxes away. I would highly recommend them.
We had Joe out for a rountine service check, and we found something that needed a little work. Joe was professional, fast, honest and very helpful in explaining everything. First class.
MVP ELectric Heating & Cooling is awesomely knowledgeable and they give awesome customer service.
I can't remember when I had such great customer service. We installed a new system within 2 business days after our existing A/C failed. It was perfect from start to finish.
My husband and I had an emergency electrical issue. MVP was able to get an electrician out to our home within a couple of hours. He (Greg) was very knowledgeable, efficient and courteous. He had our electrical issue taken care of in a matter of a couple of hours. Thank you Greg!
I received a quote quickly and the work was done the same day. Chris was personable and competent. A+
MVP came to my home yesterday and replaced 20 breakers, cleaned up and made sure everything was hooked up correctly. Scott labeled all the breakers and checked every plug, switch , etc. Then he assembled a detail report on what he found and what he did. Scott Sekino is one of the finest people I've ever met. He is neat in appearance, really knows electricity, very consumer friendly. I can't say enough good things about Scott but he will do you an excellent job! Thank you MVP for sending Scott to take care of my issues.
The technician was friendly and took time to explain what needs we might consider and cost and future savings for future installations.
Great attention to detail, excellent customer focus and quality work. Highly recommend.
I should have known not to use this company when I had to call every day for a week to get the quote. When the quote guy was explaining the system to me, he said several steps were highly recommended to ensure the safety of my home. When the workers arrived at my house - they knew nothing of these steps; and ultimately they were not performed. They installed a mini-split system in my basement. These systems evidently are not meant for household interior installations. Their style of installation did not improve the aesthetics. The system does not heat as advertised: I was told one unit could heat up to 800 square foot, 100 square feet seems to be more than the unit can make comfortable. If you use this company make sure everything is in the email as they do not offer a contract - so you have no recourse for them not doing the work you were lead to believe they were going to complete.
Had an emergency call for service on AC unit. Charged $149.00 and nothing was fixed? Given a run around seems like to me with no explanation of what was wrong but gladly wanting to sell me everything and anything. I was going to have them quote for a new AC system. After this sham I'll stop around.
Brandon was great! We will definitely be using MVP from now on! Fast,friendly and honest!
We called asking for a quote to have work done. They called and said they couldn’t make it on Monday. That’s fine things happen but said they’d be here Tuesday and never showed. Tuesday evening we called to reschedule and left a message. No one ever called us back. Incredibly frustrating! UPDATE: it was my husband that called so it would be his name and number in your call log. I did not review the incorrect company. It was definitely MVP Electric that we were trying to get a quote from. We finally got a call yesterday asking if they could come Wednesday. If they do no show I have no plans of ever doing business with this company. Poor customer service.
The technician was very helpful in determining what needed to be done to bring my new electrical panel up to code. He also gave me wiring tips for some of the other electrical that I was working on in my remodel. He was very professional and was able to work around my busy schedule. The work turned out looking great. Everything was installed cleanly and there was no mess. The technician even explained to me how to drive my own ground rods so that I could save some money. I will use MVP again anytime I have electrical needs.
Very professional and courteous. Got a same day appointment, which I wasn't expecting. Definitely using MVP for all future service needs!
I have had MVP do numerous jobs at my house including electrical and HVAC (full replacement of furnace and AC unit). They are very professional, reasonably priced, and do good work. I highly recommend them if you are in need of service.
Professional, knowledgeable and very straight forward. Have used them in the past and produce a quality product and ensure that the customer is happy.
Excellent service from start to finish. Greg was wonderful!
The service tech was on time and professional he took the time to answer all my question we will cont., to use them.
Greg completed an electrical audit for us, identifying a number of projects and upgrades that we will consider over the year. He was professional and most accommodating. He also installed two dimmer switches and a safety outlet in a hall bath. We appreciated the time he took to both complete the audit and explain to us our options. We have used MVP in the past. The company installed a new breaker board for us as well as a new heating and AC system in 2013 and a humidifier in 2015.
MVP did a phenomenal job in my beautiful Brookside home. From cleaning and repairing light fixtures, installing Nest thermostats and Nest smoke and CO detectors, my home feels modern, elegant and most importantly SAFE. Austin and Dilan were professional, knowledgeable, kind and efficient. GREAT team. Great work. THANK YOU MVP.
I asked for an estimate to replace / update electrical panel plus install a generator transfer switch. Chris came promptly, reviewed the present situation, and gave me an estimate. He was very professional, and helpful. On the project day, he and a partner were on time, they had the materials they needed and went right to work. The work was done in the time period he suggested, the job site was cleaned up and he made sure I knew how to operate the new electric and generator switch box. I'd be happy to have either one of these workers for any new job I needed. Thanks for sending them!!
Service technician was unprofessional and unprepared for the service call. Didn't troubleshoot anything but instead told me what I had told him was the problem. To top it off his attitude was rude and condescending. I wouldn't give 1 star except I had to in order to write this review.
Antonio was a pleasure to deal with. Honest and dependable.
I wanted to take the time write a review for MVP electric. We had some electrical issues; outlets not working, etc. We called them and they were able to come out the next day(today as of this writing). They were responsible in tracking down the issue, and as best as I could tell very thorough in tracking down the issue. I highly recommend them and if I need work in the future I would choose them again.
I have worked with Mike at MVP a couple times now for electrical work and both times he has gone above and beyond to ensure the work was completed to my liking. The most recent project I had assumed going in that holes would need to be created in the ceiling. Mike figured out an easy way to avoid any holes in the hard to repair ceiling. This made the finished project better than I could have anticipated. Mike and the others at MVP have always done a great job at a competitive price. I would recommend MVP for all electrical and HVAC work needed.
Nice Job. A+
Chris Scott was punctual and asked questions before looking around. He was professional, polite, and personable. He inspected both in the kitchen and the attic for possible concerns. He called other electricians to see what they may have found in similar situations. He explained everything he did and found out about the problem. I will certainly recommend MVP Electric to my friends, family, and neighbors.
Austin was very professional and knowledgeable. He took the time to explain my options. I appreciate all his help.
Todd was very professional, friendly, prompt and thurough. I would recomend him for his service and professionalism along with the company to anyone.
Chris did exactly what he said he was going to do, and finished the work quickly, with Josh's help. Highly recommended!
MVP is the best by far in electrical needs and all things plumbing, heating and cooling. Customer service is a 10 and customers receive a fair price for top service and equipment. Greyson and Skye are professional, knowledgeable and honest. Great employees.
From start to finish, the whole team was very professional and unbelievably punctual. I will highly recommend to everyone looking for service.
Chris Scott was relentless in solving our electrical issue. Late call and he worked till 4 am to restore our power
Very professional. On time, courteous, did what they said they were going to do.
I have used MVP heating and cooling twice within the last 18 months. Both times they were able to be at my home on the same day of the call, in this last instance Andy their technician was at my house less than one hour after I called the office. Andy worked to diagnose my issue (a shorted thermostat wire) and then offered several different options at a variety of price points on how the issue could be fixed. MVP is literally the best service oriented company I have ever used. I am a thoroughly satisfied customer and could not recommend them more highly.
Chris came out on a Saturday night and professionally and quickly diagnosed and repaired a potentially dangerous ungrounded dryer outlet and breaker. He made us feel comfortable and at ease on the first night in our new home. Thanks!
These guys were soooooo great! Down to earth an friendly. Wonderful installation and disposal. Explained what I needed to know and what I asked. Wonderful all around!
Chris and Josh were awesome! Pleasant, professional and were excellent explaining the problem.
There's a reason I keep coming back to MVP—several, actually. 1. The people are caring, responsive, and super competent. 2. The work is top notch. 3. I went through a home insurance company and their two contractors to deal with a non-functional AC—it took a FULL MONTH to get me an accurate diagnosis and tell me I wasn't covered. I called MVP, and a few hours later, I was sitting in air-conditioned bliss. I couldn't be happier.
let me first say our house has never had ductwork or furnace and ac We were skeptical at first about MVP being able to do this job or any company for that matter, But as time passed we saw first hand how the install crew were doing a first rate job installing the ductwork and rest of system. Chris did a fantastic job masterminding the layout for everything. and Ethan was right there with him all the way. These two are a great pair and work very well together. We both think they should get a pay raise and big fat bonus for this job because they worked their butts off to complete it! They also replaced all my copper propane lines with black iron pipe at my request, replaced all the single wall flu pipe with double wall from water heater and thru the roof, and last but not least, did blow in insulation in the attic to R-38. We would HIGHLY RECOMEND MVP HEATING COOLING AND ELECTRIC! JOB WELL DONE TO THE ENTIRE CREW! Tom & Sue
Our experience with MVP was absolutely excellent. We are remodeling and had them change out a ceiling fan and dining room fixture. Our technician, Jeff, was very professional and courteous and answered any questions we had about this project and those in the future. I would absolutely call MVP Electric again.
The installation team was right on time, courtliest, helpful and professional. I will call on MVP again.
I have used MVP for a couple different projects. I've enjoyed all the techs that have come over for various things. I would highly recommend them to anyone.
Austin was knowledgeable, personable, and polite. He respected our home and performed above expectations!
I just had Austin from MVP come to the house to figure what was wrong with a circuit of power. He was great - extremely professional and thorough. He explained what had gone awry, and why. I don't do reviews often (on any site), and his service dictated the review. Any future electrical stuff will get routed to him and MVP.
I've done business with MVP for six or seven years now. They always do a great job, and their customer service is great. They helped me get the longest possible life from my old AC and furnace. Once it came time, they sold and installed a top quality, modern system that has made a world of difference in the comfort of our home. Even though that installation was tough, they got it done and stood by their work. I recommend MVP to all my friends and neighbors.
These folks are exceptionally knowledgeable and go beyond to insure their service is satisfactory.
Scheduling was very easy and the technician (Todd) was VERY professional and VERY thorough. He even identified a potential issue that would have definitely been a problem.
The two men who came to mount my tv were nice and knowledgeable and mounted the tv to the wall above the fireplace. The price that I was charged was way too expensive - over $400. All the men did was mount the tv and hide the wires with a cable wall cover. They did not go inside the wall or install a new electrical outlet. The person who answered the phone when I called to schedule the appointment had no idea what the cost could possibly be. That is ridiculous. Apparently MVP has standard prices to quote for customers needing electrical projects completed, so the individual who answers the phone should also have some idea of the cost involved. At over $400 for the service, these two men were charging $150 - $200 per hour each for such a simple job. Because of this I will not be recommending your company's service.
We had a great experience when MVP did work for our recent home purchase. We knew there was an extensive amount of electrical work needed when we purchased the home and Mark Vickers gave us the simplest and most cost effective way to fix the issues. We got three other quotes and his was by far the clearest solution. Mark was very through and professional. We will use this company and specifically request Mark for any further work needed.
I've used MVP for years on multiple projects and they always do great work at a great price.
They called to let me know they were going to be a few minutes late due to traffic. At 7:45 that can be a problem, they arrived, looked at the work to be done. Gave an estimate with options. I selected the options and they got started, and finished in a short time.
I own a duplex in Lee's Summit that required updating the electrical system for both units. This required building permits, interaction with the city and KCPL. MVP handled everything and kept me updated as the process moved forward. The actual work took about three days and Jacob did an OUTSTANDING installation while dealing with the almost 100 degree temperatures. In addition, Jacob was amazing in communicating with my tenants and keeping them informed of his progress while minimizing their down time with no electricity. I felt the quality of the work was perfect with no detail overlooked. At the end, he left his work areas in better condition then when he arrived. I will be using MVP for all my future electrical and HVAC needs.
They made proactive attempts to set up appointments and always send very professional technicians. I have had nothing but great interactions with everyone at this company. I would recommend them to anyone looking for heating and cooling work.
Tyler serviced our AC. He was one of the best techs we have had. He was very to the point and knowledgeable about what needed to be done for our AC. He wasn’t over the top on trying to sell us a new system, but instead took the time to thoroughly look over our AC and make the appropriate repairs. I felt like he was very honest and that is what I feel is lacking these days with people servicing HVACs.
Greg and Jake came to my house, identified the problem, and fixed it! They were in and out within less than half an hour. They were very friendly, helpful, and polite, and offered me a free inspection to identify any other problems. I would definitely call MVP again.
This company literally tried to charge me $1995.00 to replace a leaky valve on our main in the basement. You read that right $2000. They also offered the option of just trying to tighten the valve with a wrench for $650. LOL is this a joke. Needless to say I showed the plumber the front door. BTW. I had another licensed plumber come out and do the job 3 days later for $200. Took him 1.25 hours. They saw I was selling my house and I told them it had to be done for the sell. That's price gouging plain and simple.
Called MVP ages ago when we bought our home and there were a few electrical issues. They rocked the fixed and signed us up for this sweet deal where they do free preventative check ups. Today, Antonio came over for preventative maintenance. He was awesome. Totally explained possible issues and helped me understand the furnace and how it worked. These guys are just super nice, professional, and very helpful. Antonio was the latest in the line of rock star professionals.
MVP is the best! Todd helped me and he was super professional, kind, patient, knowledgeable and he succeeded in fixing my electrical issues where other electricians could not. I was given an appointment for the very next day and Todd did an amazing job fixing everything, he even cleaned up after. I wish I would of called MVP before anyone else. They do an amazing job at a very fair price! I will be recommending MVP to everyone!
Charles w/ MVP was extremely professional, kind and quick to help. Charles came over the same day after reporting our AC went out. Charles provided and set up portable AC units to get us through the night and came back the next morning (Sunday) to install our new unit. We had a great experience and look forward to working with Charles in the years to come. Great job and Thank You!
Knowledgeable and friendly!! I called in the am and a technician was at my door that day! Thank you so much!
Antonio G and Rhonda V are my go to people with MVP
Chris contacted me in route, gave me a progress report following his findings and again when completed with the work at a very fair price. Good job Chris!
Had a great visit to quote a cooling setup for a datacenter room.
Replace broken porcelain light fixture in basement stairwell. Great service, and fair pricing.
Greg did a great job explain a slew of services that MVP offers. He was able to troubleshoot my electrical problem and got it fixed faster than it did to go over all the paperwork!
I had previously made an appointment for them to come to my home and wire up and install a Nest thremostat. A work related issue came up and I called MVP to reschedule. Rhonda was more then accommodating and asked if we can move it up to another sooner day. She made it happen and Chris showed up for the project. The thermostat is in place and they will be taking over my semi-annual PM work.
They explain the best options and great work! Friendly staff, office and field, and wouldn't use anyone else!
They fit our service order into their schedule quickly and arrived promptly.
So happy with the whole organization. The folks who answer the phone know what is going on, and we have the service plan - they call us to make sure we get to use all of our value, etc. It's been great. And the on-site people are so helpful and low pressure. MVP is doing this kind of home-based service teh way it ought to be done by everyone - automated where it makes sense and in person friendly when it makes sense.
Great service - Charles always pays attention to detail. No surprises on the bill, was told up front what the cost would be. MVP might be a tad on the high side, but you get what you pay for...and if there are any unforeseen issues with the work they do, they always come back out right away and correct the issues (without additional charges).
MVP has been performing seasonal tune-ups on our house and two rental properties for about 5 years now. They also respond to emergency calls on our rentals. We've had a wonderful experience with MVP and look forward to continuing a great relationship. Chris H. just performed a tune-up on one of our properties and also installed a whole house humidifier and right angle filter box. He did a wonderful job and went above and beyond what was expected in order to get the job done right and make sure we were completely satisfied. Thanks Chris!
Zero Stars!!!! We used MVP for years and they have gotten too big!! HORRIBLE CUSTOMER SERVICE AND PRICE GOUGING! They charged two service fees for something that was under warranty AND they didn't even fix the problem! Tried to call and talk with a manager and they never called back to resolve our problem!
I have used MVP Electric a few times now, and I appreciate how I can always count on good communication from Rhonda in the office, as well as the tech assigned to my projects. Chris did a great job and cleaned up after himself. I highly recommend MVP Electric!
We just bought our house last year, and have seen plenty of service providers for various things over the last 12 months. I have never dealt with a company or a technician as thorough as MVP Electric, Heating & Cooling. It's clear that they take a great deal of pride in the job they do and the character of the people they hire. From a work standpoint, I've never seen anyone pay more attention to detail. The work was impeccable and I probably won't even consider another service provider for our electrical needs in the future.
My MVP experience was excellent from start to finish. Todd was extremely helpful during the design phase of upgrading and moving my power connection from the utility company. He gave me options I had not even considered which saved me hundreds. The work itself was executed flawlessly and timely. I highly recommend MVP for your home electrical needs.
Great company. Great employees. Chris went out of his way to help us. He stayed all day and didn't leave until our problem was resolved. I totally recommend this company and will call them again in the future if we ever need electrical help!
The men came to my house, studied the facts I gave them, asked a few questions, and VOILA! They diagnosed and solved the problem. I am satisfied again with the service from MVP!
Greg did a thorough inspection of our home's electrical system. I was very surprised at what he found, considering our home is only four years old. But he showed me exactly what he was talking about on every item. The previous owner's had taken some shortcuts when finishing the basement, leaving safety issues. Even the home inspector that we used prior to purchasing the home did not note the most major issue. Although I could not afford to do everything that he pointed out that needed repair / modification, he helped me determine the most critical things and did the work the same day. He was friendly, patient and professional.
I would definitely use MPV again. Antonio was very nice and polite. He was very knowledgeable and explained things very well. Thanks for your service,
Had a great time
We have been using MVP since 2009 and they are always a pleasure. They installed a new HVAC unit at our old house and we get tune ups every season in our new one. They always take the time to explain their process and anything they find that needs attention, consideration or resolution. Plus, it's invaluable that I can count on fair and honest service every time. Particularly, my tune-ups at my new location have been with Antonio and he is such a treat. So friendly, thoughtful and timely!
We contacted MVP to have our furnace serviced for the upcoming Winter. The customer service representative we first spoke with was very friendly and informative. She set our appointment and followed up with a reminder call the day before. They made every effort to schedule the appointment for a time convenient for us. Antonio, our service technician, arrived on time and was very thorough. He took the time to explain everything he did and made some recommendations for us to get even better performance. We were very pleased with his knowledge of our heating system. We will definitely use this company again when we do some other mechanical system upgrades.
I admit, I shamefully neglected my HVAC and condensation by the AC did some rust damage. Dwight was clearly still in training, but was very professional and triple confirmed to make sure no serious damage was done and everything was working. That was a huge relief. He did a good job cleaning things up and getting me ready for the winter. Specifically, they didn't try to rip me off or sell me anything I don't need. They have suggestions for extras that improve the quality, but understand that I'm price concerned and left it at that. I will be using them in the future and would recommend them.
Chris and Josh were over to install a new electrical panel in our house. They did a great job, were super friendly, and even showed our kids some of the cool stuff they were doing. We have used MVP for several years, and will continue to recommend them to anyone looking for electrical work. Thanks!
Very competent, courteous technician Chris H. On first visit for us, it was comforting to know he was the last person to service the HVAC for the previous homeowner. He explained a lot, and helped to set tradeoff between heat pump and gas for a dual heat system. The only annoyance is that the company won't make appointments for service calls, but instead rely on the tecnician doing a 30-minute call ahead sometime during the day. Not what we were used to in Phoenix area. Update 05/03/2019 - In the intervening 3 years, we've had many dealings with MVP. Our favorite tech, Chris H., went to another part of the state. While we miss him, his replacements have been outstanding. Because of that we purchased new HVAC equipment, and were very pleased with the installation and the work ethic of tech Ethan. Changing my rating to 5/5. And I've come to appreciate the 30-minute call-ahead service scheduling paradigm. It IS a better way. And I've never worked with a more pleasant administrative person than Rhonda V.A. -- superb Customer Service.
Chris H of MVP was extremely personable, helpful, and thorough. I really appreciated his educating me about new products as well as the ones I already use.
I have used MVP's services several times now (adding outlets in the kitchen, changing outdoor light fixtures, inspecting home wiring, tune-up of the AC/HVAC). They are on-time, responsive, very professional, and they don't cut any corners. They do a great job and I will continue to rely on them. Every team member we've interacted with (in person and over the phone) has been friendly and informative. And while MVP team members will let you know about new products that they are offering, they have never been pushy and they don't pressure you to buy anything. Today, Greg did a wonderful job changing out an outdoor light fixture that was broken. He took his time chiseling carefully on the rock facing of the house to fit the new fixture's larger plate over the old location. He did a thorough job making sure the new fixture was flush (a challenge with the rough rock surface) and that everything worked before he sealed up the fixture, leaving a bottom opening for drainage of water, of course. I couldn't be happier with MVP's services.
For our free quote for replacing our old dimmer light switches throughout our house, they were on time, professional, knowledgeable, provided multiple configuration options, warranty options and safety follow up services. We plan to move forward with MVP to do the work.
I had a great experience with MVP. They installed a new furnace and ac unit. They kept me informed through out the day and cleaned up afterwards.
Our A/C went out and they came and fixed it the same day. The next day there was a storm and lightning blew one of our circuits. They came out and fixed that the same day. We signed up for their service plan and they came out to inspect and do some repairs. All the staff we dealt with were very knowledgeable and personable. Would definitely recommend!
The technician was very professional and explained all of my options. He did a nice review of my needs. In the end I used a different contractor based on price but I was very satisfied the MVP quote process.
Great communication - called well in advance to let us know when they would be arriving. Very thorough and took time to listen to Home theater wiring needs
Very professional and would use them again.
MVP is a great, fast, reliable company. We are proud to partner with them.
We wouldn't consider calling anyone other than MVP. Chris is very knowledgeable, professional and kind. He fixes problems in a cost- effect way. Highly recommend!
Great experience from the staff at the office to the techs in the field. Mike and Dan did an awesome job explaining the work and doing it. The pricing was more than some, but it was well worth the quality from the staff to the tech. Check this company out!
I had the electricity go out late on a Sunday afternoon. Dilan Maier showed up and fixed everything. He was able to arrive sooner than he thought. He was so nice and explained everything I had done wrong and what we needed to do to fix it. Two hours later, he had the lights back on. He was AWESOME! I'm going to recommend MVP Electrical to everybody. Great job Dilan and thanks for being so helpful.
He was honest, professional and nice. Very competent at his job and did not leave any mess. Also, did an excellent job on our light installation.
Nest install done RIGHT! I had a non-standard Nest install that was beyond my comfort to do myself. MVP was recommended by Nest as professional installers. They were out the next day and knocked it out of the park. Couldn't be happier that I called them - I was right.... my install would have been out of my capabilities!!
Just an absolute wonderful experience with this team. I would readily recommend MVP for any electrical need. Office kept me informed at all times.
These guys are very professional and do a really great job of communicating. I am so impressed with their workmanship and thoughtfulness in wearing shoe covers inside even though they had to go in and back out to the garage where the box is numerous times. Mine was about a 3 day job and they were easy to have around and I didn't have any qualms about heading to the office leaving the guys alone in my house. Really great job!
Great response and professional courteous service for repair of heatpump air conditioning unit. Options were presented and explained thoroughly and work was completed in a timely fashion even under difficult circumstances.
We had them install an antenna in our attic. Jeff was very courteous, meticulous, respectful of our property, friendly and, most importantly, the result was perfect. We recommend them highly. Side note: The antenna (Antennacraft® HDX1000 Amplified HDTV Antenna Item #: 3740644 from Radio shack) plus Netflix gives us everything we need. Bye, bye cable.
I had to replace my very old A/C unit; as well as have an issue with my furnace addressed. Rhonda V is very personable, knowledgable, and very good at getting appointments scheduled, re-arranging technicians when needed, and keeping you up-to-date on what's happening. Chris H got the job done, was friendly, and efficient, and explained things to me in a way I could understand. Todd H assisted Chris with the install. He came a little earlier to get things started, so the job was done sooner than later. Everyone's concern was that I got my A/C up and running as soon as possible. If you are looking for a reputable company, I suggest you contact MVP.
Greyson and Mike did an awesome job. Arrived on time and were respective of my home. Installed three new light fixtures and took all of the boxes and packaging with them which I appreciate. This is the second time MVP has performed electrical work for me and I recommend their services. Also, Rhonda at their office is always the best to work with, very professional!
just called and Mike was super helpful . He was able to tell us how to fix our problem in about a minute. Couldn't be happier.
Greg was on time, very professional, and friendly. Great to do business with! A++
They were very thorough when they gave me a quote for a new AC and furnace. Even offered to fix my leaky water heater for free. Rhonda was very easy to work with when scheduling the install.
I have used MVP Electric for several different projects around my house. From servicing my a/c and heating unit to electrical work, and all the way up to replacing a full system. They never disappoint. Always fair, prompt, and very easy to work with. Chris and Ethan installed my new heating and cooling system this week and did a fantastic job. They were very knowledgeable, and were very helpful in showing me all the ins and outs of my new system. Thanks for delivering again MVP!
We were trying out a yearly HVAC service plan through MVP, and it was smooth sailing until this winter checkup where Antonio suspected a very small crack in our heat exchanger on the furnace. He used multiple empirical measurements, including direct O2 and CO concentration measurement in the furnace exhaust. The situation was not immediately dire, and we had the proper CO alarm systems in place throughout the house, but he strongly recommended replacement within the coming month. It so happens that our AC compressor was also 30+ years old, and water tank near end-of-life and undersized for the house. So, in my mind I was looking at the very logical complete upgrade of the house's "comfort features." Yikes! Antonio took the time that very day to explain their HVAC packages, which are tiered according to overall efficiency. He was exceedingly informed and very patient with my questions. At first glance, the MVP price seemed high, as we had budgeted for such an upgrade to be a bit less. I got a second quote that day from another top-notch HVAC company in the area that I had experience with, as any reasonable homeowner would do. After the heat load calculations were complete, the whole install itself through company #2 was indeed less expensive, with comparable hardware, but the entire package was just incomplete. MVP included things like 10 years labor warranty, new line set for the compressor, a full indoor air quality package (humidifier, UV light), and with the particular high efficiency package I was looking at, 2 years of complimentary service and 10 years labor. A decade of labor warranty is a huge deal, when you think about it. I worked with both companies via email asking questions so I could see what the true apples-to-apples cost would be. When I added in the features MVP was including to company #2's quote, the quotes were extremely close. Without asking, Chip, the owner of MVP, called me on a weekend to go over the options. A couple of days later, Chip sealed the deal. This is a company that actually does want your business and they will work hard to get it. Before install day came, Chip gave us the option of having the matched system thermostat, or a 3rd generation Nest. MVP is a certified Nest Pro installer, which provides them a direct, no BS line to Nest support should any hardware or software issues arise and the thermostat need to be replaced. On install day, Antonio came back out with Ethan for the job. They set aside two days for the work, and let us know up front that they planned on working a 12-hour day to get the furnace and AC set up so we would not be left without heat the first night. Antonio and Ethan worked really well together; everything was like clockwork and they seemed to enjoy themselves while also remaining professional and stopping to answer questions when I checked in periodically. They had the challenge of porting through the brick on the house to install the high efficiency furnace intake and exhaust lines, which they did with extreme care, time, and ease. They set the compressor, lines, and finished most outdoor work when they had daylight, and pieced the furnace together in the evening. At the end of the first day, they also ensured the Nest was set up to work seamlessly with the 2-stage heating and 2-stage cooling units after running new 18-7 thermostat wire. They allowed me to some touch up painting around where the old thermostat was so the Nest would look seamless. On the second day, Antonio and Ethan came back out in the morning and hammered the job home. Humidifier install, UV light setup, water heater and expansion tank installation, and miscellaneous wiring for the AC component. When the job was done, they sent out their quality control person, Austin. Austin took the time to walk over every inch of the install with me without Antonio and Ethan present to make sure the job was done to both my satisfaction and his. The whole experience was very smooth, and it's clear that MVP has full command of their field of practice! Highly recommended!
Chris Scott and his staff are absolutely amazing. Fast quality and highly professional. Thanks again!!
Chris and Josh did a great great job putting my electric meter and pole back on my house after it was torn off during a thunderstorm. MVP sent them to my house a few hours after I called. They were courteous, friendly, knowledgeable, neat, and even tried not to step on my plants that were under foot. I would recomend them.
We have used MVP for multiple electrical jobs over the last few years. They have replaced lights, added lighting, repaired lighting, put in 5 ceiling fans, set up and hung a high chandelier, and added smart switches that tie into our alarm system and have done a fantastic job every time. They do not leave until everything is perfect and you are satisfied. The electricians have all been very nice and professional and have treated my home as well as their own. I feel fine leaving the house while they’re working. Their prices are very fair and they earn every penny. I highly recommend them!
Great service and communication, very flexible and caring
Long project involving getting kitchen up to code, installing upgraded service from KCPL, and new electrical panel. I added a duct for ventilating the microwave to the scope in the middle and they got it done quickly to keep me on schedule. Chris was fantastic during the two month process as were the apprentices with him. Rhonda in the office was great to work with, coordinating with KCPL to get it all scheduled and getting other last minute issues handled without delay. I wish I remembered the gentleman that ran the gas line for the stove and did the duct, but as with everyone I dealt with he exceeded expectations. I will recommend MVP for any electrical or HVAC work.
Austin was very knowledgeable about my furnace, AC, electrical panel, and plumbing fixtures. He took time to explain and show me what was wrong with their function and why they needed replacing. He also gave me important information about checking licensed contractors. He wrote up the contract in his car and came back explained it to me to make sure to answer questions right away. Then brought his book in and showed me questions I should always ask any contractor worker. Great commitment to his customer. I really appreciate it.
I have to take a second and praise this company and Antonio specifically. Our AC was out and I was home alone with my newborn and I had to feed her (she’s exclusively breast fed). The only livable room in the house was the living room because of the overhead fan and the big tower fan we had down there, so that’s where I fed the baby. Antonio walks in from the back porch and doesn’t bat an eye. I ask him if he’s ready for my credit card info and if I need to get it for him. He tells me to take my time and do what I have to do and that he’s in no hurry, but also offers to grab anything for me if I need it. He grabbed my purse me, I ran the card, and he even put my purse back on the coat rack for me. I had the baby in my lap the whole time. I never even had to get up. This might not seem like a big deal to some, but it was a big deal to me. He could have been weird. He could have acted like he walked in on something he shouldn’t have. But instead he was completely professional and treated me like a normal human being doing a completely normal activity. That’s how it should be, but that’s definitely not always how it is. It made my day. I would definitely be comfortable having these guys in my home again if need be
MVP was fast and friendly. They were able to come out and resolve my issue the same day I called.
Easy to schedule and the electrician showed up at the scheduled time. The work, replacing a GFI outlet, appears to have been done very well. I was informed there was an $89 fee for a service call, an amount I was ready and willing to pay. I was also informed that the $89 fee would be waved if I had them complete the recommended service. When the electrician told me the cost for replacing a $25 part would be $249, my options were to pay $89 to refuse the service and leave the problem unresolved, or I would have to pay nearly three times that amount for the replacement. I can't use their service again simply because I can't afford the cost of doing business with them.
Ron is an absolute beast. Best tech there is
I personally think the prices are crazy. A new outlet two feet from a light switch that supplies the necessary wires? The “bandaid approach” (nice marketing, by the way) ranges from $434-1,303. Installing a light switch that I have on hand, to replace an old one—with no drilling, cutting drywall, etc. required? $257-1,303. It’s safe to assume I will not be patronizing MVP again.
Gave Jacob a tough one, but he was able to diagnose without any problem! Fast, effective, courteous, and reasonably priced. So glad I called these guys!
Quick and professional service. Installation looks great!
Excellent experience from first phone call to the last bit of work done. Greg was very good at explaining the issues and what needed to be addressed and took care of everything efficiently and made sure he cleaned up any mess. He was very polite and respectful of our home and took time to make sure everything was working properly and to our satisfaction. Any electrical need in the future will definitely taken care of by MVP
The MVP team was great. Antonio was prompt, cheerful and did the work in a timely manner. He would be welcomed back any time.
Sky and Josh were excellent. They were punctual, worked hard despite the heat, polite, efficient, clearly fine young men who treated me respectively. The company should be applauded for these competent employees. Barbara Housh
Very prompt and friendly staff.
My AC went out yesterday and I called at 3:30 and they were able to get a tech to me at 4:15 well before after hours. The tech was very up front and honest and happy to help me even while he was on his way home. They had coloring books for the children very nice added touch. They diagnosed the AC and found that my capacitor's capacity was low. I now have a 5 year warranty on the capacitor and will use them again to replace it if the capacitor goes out again or replace my whole system. It was truly a great experience.
It has been a year since I upgraded both my Heating system and Air Conditioning. MVP helped me reduce costs by providing an efficient system that worked within the parameters of my house. I have second floor dampers that needed to be harmonized with a new system. MVP did the work to ensure that the job was complete, and both systems were harmonized with the existing duct system. More importantly I have enjoyed Rhonda staying on top of my tune up schedule (even though the system was new), the reminder helps me to keep my system up to date. Additionally I opted for the free electrical inspection and had several key areas identified that we will fix in the future. MVP has been extremely responsive, fair, and provided the service and equipment efficiently. I fully endorse them!
We recently moved in to our new home this past fall and when it came time to fire up the furnace, we were met with a severe vibration that literally could be felt throughout the entire house. MVP had multiple visits and technicians diagnostic and troubleshooting. Since it was under warranty still, they first changed out the blower but this didn’t fix the problem. MVP recommended cutting a hole in the wall or ceiling of one of the rooms in our basement to allow for more return air to come into the unit. We have a multi-stage, 3-zone valve, variable speed, super smart system and were a little disappointed they would recommend us cutting into our walls when the gamut of other potential sources of the vibration to solve the problem hadn’t yet been explored. I called York’s local distributor (CFM Distributers) direct and voiced my concerns. The next morning, CFM sent their top guy along with the owner of MVP, Chip, and one of their top techs to correct the issue. After spending all morning running through checks, they lowered the fan speed to the lower of the 2 factory settings dropping the vibration about 90%. To get the additional 10% taken care of, they would need to add a rubber expansion joint from the unit to the duct. This, we had to pay for as duct work isn’t part of the warranty. I was very frustrated at first, but I will give MVP credit. They stayed until the issue was resolved and my family now is able to run the furnace without feeling like we are in a constant earthquake.
I had the electricity go out late on a September. Dilan Maier, Jacob K and Todd showed up and fixed everything. They were so nice and explained everything I had done wrong and what we needed to do to fix it. Two days later, they had the lights back on. I'm going to recommend MVP Electrical to everybody. Great job Dilan, Jacob and Todd thanks for being so helpful.
These guys are awesome! They straightened out my terrible kitchen rewire! They went above and beyond to make sure everything was right and safe! Thank you again!
Great job working on my furnace by Ethan at MVP. On-time, knowledgeable, efficient and explained the work to me in detail.