Reviews of SERVPRO of Spencer & Iowa Great Lakes (Contractor)

Diana Koppen

When a negative situation caused flooding at my aunt's house, one call brought ServPro to the rescue. In the midst of such grumpiness on our part, these people truly took over each step to getting my aunt's house back to a welcoming home again. They stand behind their promise of service with pride. We are so thankful for the timely and caring fashion by these people.

randi MORTON

Serv Pro of Spencer did an amazing job! From the initial phone call to the visit at my home to assess the damage and throughout the process. It was a stressful time for us, but the urgency and professionalism they demonstrated along the way was outstanding!! My husband and I were so impressed. The crew was very friendly and meticulous with our belongings. We would recommend Serv Pro Spencer/IA Great Lakes to anyone!!! Thank you Lathe and crew!

Paul Thompson

The folks at servpro arrived on time and did a Fantastic job. They even cleaned the sink after using it!!!!!!! I will use them again.

kolana lenz

Great customer service. And great at what they do

Michael Wojcik

Had Servpro of Spencer & Iowa Great Lakes come to our lake house after suffering a water damage. They arrived promptly and were very attentive to our concerns. Boji Builders followed them in to put everything back together just as it was before. Servpro made everything about this experience better than we could have imagined. We would definitely recommend them to anyone. Thanks Servpro!!

Lathe Toft

Great company to work for! Awesome group of people!

MC Watland, Real Person Music

Very happy with the Spencer Servpro bunch cleaned my RV after a fire and its never looked better price was much better than expected great local company and highly recommend them.

Cruz Chris

Helped me with exactly with what I was looking for, friendly and great customer service! 6 stars forsure! :-)

Teresa Wendel

Servpro of Spencer & Iowa Lakes did a fantastic job! They have very professional and personable staff! I would highly recommend them to anyone!

Matthew Marchese

These guys are true professionals! I have know them a long time and have worked on a number of projects with them and seen their work first hand. They also worked on my cousins lake house that flooded, as always, they took care of business. There is truly no job to big or small for this Servpro and I HIGHLY recommended them for any size disaster.

Carol Wadsley

Servpro did a great job of taking care of a problem in my home. They worked hard to get me home in time for Christmas. They do a fantastic job, and they are all so nice! I would have them back any time I needed their services.

Kristine Brooks

Very pleased with their timing and the effort they put into their work. Everything looks great, like it never even happened!! Everyone was polite and courteous. Would recommend!

Garrett Manwarren

They are very good and what do

Kathy Ditsworth

Love working with SERVPRO of Spencer! I work in claims and they are always professional and respond to questions immediately. I have had them out for my insureds numerous times and have never had complaints!

dddykstra1 .

Servpro does excellent work. I wouldn’t recommend anybody else!!

Rhonda Vandenhemel

Does a great job

Terry Manwarren

They are a very good company and they are very good at stuff and they will come and clean after fires or after water damage I would hire Them anyting

Tracy Armstrong

Wow. What a joke this company is. I had to call ServiceMaster to rectify all the issues that Serve pro screwed up. Even though my mother had insurance, they wanted a grand up front. Oh, and come to find out, a lot of these reviews on here are by the Serve pro employees. Must be the only way to get good reviews. Would not recommend. Call someone else.

Jen Johnson

Service is outstanding! Had carpets and rugs cleaned after moving into my new home. The team worked fast and efficiently and made it look fantastic. Rate was reasonable as well. Will use them again for sure.

Carol Gilbertson

Best of the best! They were amazing when we had recent water issues from the excessive rain that hit Spencer in September. We thank them for their speedy and thorough service! When disaster strikes, make sure to call SERVPRO of Spencer & Iowa Great Lakes!

Eric Kinnetz

Servpro did a great job cleaning our carpets before we moved into our house. Very professional!

Cindy Redmond

We want to thank Servpro Spencer for taking such good care of us when our basement flooded last Spring. They were here right away to help us extract the water and then worked tirelessly to get us back up and running again. Their team of Mike and Matt were very professional and their attention to detail was much appreciated. We also hired them to replace our living room ceiling. Thankfully Mike and Matt did that job too and truly cared about each and every detail and it turned out beautifully. They were a joy to have around and we were extremely pleased with all aspects of the jobs they did for us. We would highly recommend Servpro of Spencer!

kristi smoot

We needed to have our carpets and a sectional couch cleaned. When I called to set up the appointment Mariah was very friendly and helpful. They were very accommodating to the specific day and time we needed. The 2 men showed up early, which was great for us. The men were very professional and fun to talk with. They took their time and were very thorough. Our couch is around 6 years old and I have to tell you, it feels like brand new again! They even cleaned our baseboards in the carpeted rooms. I cant express what a fantastic job they did! Thanks ServPro!

Krista Manwarren

Good customer service and support.

samantha zenkovich

We are very thankful for the service we received from SERVPRO in Spencer. We got to work one morning in June after a lot of rain in a short amount of time. We had inches of water in our office building that has over 4,000 sq. ft. They worked with us to get it all cleaned up quickly so we could be back up and running. We would recommend their services to anyone!

Jake Van Otterloo

These guys are great. They made time to visit even when they were swamped with other jobs. They are highly knowledgable and got my job done in a very prompt manner. Right from the first phone call they presented themselves professionally and offered trustworthy service. I am glad they were able to help me have very minimal damage!

Elaine Varnadore

This was our 1st time having to restore our basement family room and bedroom after flooding. Calling SERVPRO in Spencer was the best thing we did. They came as soon as the water stopped coming into our room and were very professional but friendly too. The young man, who came everyday, and kept a watch on the drying process was great. When the carpets were fully dried, the young ladies that removed all the fans and things were friendly. All in all the whole experience was much better because of the service we received from SERVPRO. I hope we never need those type of services again but when it comes time for carpet cleaning they will be my first call. Thanks everyone at the Spencer SERVPRO.

Chloe Manwarren

Great consumer service

Glenda P iowa

Crooks. My husband called Servpro of Spencer when our basement flooded. They wouldn’t give us prices how much they charge but demanded $1000 up front as down payment to show up to do the work. We went with Service master instead.

Bob Graham

Do not use Servpro of Spencer. They ruined my daughters basement and then their owner Lathe Toft and office staff was rude to her. She had nothing but problems with them and had to hire another company to fix her basement. Also to those reading these reviews be weary of the good ones. I see Lathe Toft left his own positive review of his own company along with his wife Nicole. Also Kristine soat works there as does Jason Lindsay. Joe Van Zotterloo is their poker pal and all the Wendel reviews are Nicole family. Matt M is another Servpro owner. How pathetic these owners are to load up google reviews and be dumb enough to use their real names. Beware of this crooked company.

Tyler Peters

SERV PRO has been so helpful during my times of need for water clean up very nice and knowledgeable people keep up the great work

Jason Lindsay

Great place to work! Amazing team environment, the owners show true appreciation for the work that their team puts in.

Kris Illg

SERVPRO of Spencer and the Iowa Great Lakes completed repairs and cleanup after a fire in one of our apartment complexes in Spencer. The cleanup and repairs were made with great care and their attention to detail made for a seamless process in a horrible situation! Everyone that works for this company is a pleasure to work with and as always their professionalism in how they interacted with the residents and how they approach the work is outstanding. We appreciate having these experts, especially those who care, in our city!

Adam Wieck

They are awesome company I have heard from alot of friends and that use them if u need them best in lakes area

Amber Campbell

We called them when we had a pipe burst in our basement. They were very quick in responding. They had a very professional team come and take care of everything! We were so pleased with the entire process! They made a bad situation better!

Stacy D .

Please save yourself the hassle and do not use Servpro of Spencer. We hired them for flood damage. They ripped up carpet and sprayed something on floor and left. 2 months later they haven’t finished cleaning up. Now we have mold growing everywhere. Terrible customer service and terrible company to deal with.

John Wendel

SERVPRO did an amazing job cleaning our carpets. The staff is friendly and knowledgeable! The carpet looked new when they were done! I would highly recommend SERVPRO!

Laura manwarren

They are good at customer service

Sunnie Matthews

So my mother lives in Spencer. She had a water leak that caused water damage. So I did some research and told her to contact them. When I say they are the best I mean it! Professional, Proficient, Excellent service. I truly appreciate them for taking care of my mother. Thank you guys again! I told her to put their.number on speed dial for any damage caused by water again.