If I could post pictures You would Understand NOT to Hire this Company! I was woken up to My bay crying and upon entering her room I was already slipping on the water that was in front of her door.. entering her room was like a scene from a movie.. it was raining in her room.. she was wet!!
My Emotions are Raw as I'm typing this.. Our Ceilings are Leaking Water as I'm typing this...
On November 12th this company and Us agreed to redecking the rotted decking on our roof, cutting back rotted Eaves and roofing our home.. Monday a crew came and tore off shingles, then they started roofing OVER Rotted wood, my husband stopped the project and missed a full day of work supervising that crew even though their supervisor sat in his vehicle and paid No Attention to the Crew!! So they Tarped up the roof and left.. No shingles on the roof..
Nov 13th a guy came out to cut back the eaves he wasn't here an hour or so and all of a sudden was Gone.. so after calling Seth (who we had contact with the whole time a sales rep for All American) a few times, he informs us that guy said it was too much work and left, we had to call him to get this information. He said he would have someone out there the next day.
Nov 17th a crew came out and did the eaves work, they did a good job. Our roof still has No shingles and the Tarps are Falling off.
Nov 19th a crew came out and started to redeck the roof. The next day came and No crew showed up, so Again I had to Call Seth to get the Information that the Crew Quit the Job,
November 19th All American knew that parts of our Roof was Left with NO Decking on it!!! In November our Home has A Roof with Decking Missing!!! We were told they would be out the Next day.. then the Next day ECT... Never did the Owner call us or did Seth call us, we Always had to Call him to be told a crew would be coming out the Next day..
November 25th Our Roof has Missing Decking and a Storm Rolls in which Blows the Tarps Off the Roof so again My husband Missed Another Day of work to come home and Try to Tarp our Attic.. Two rooms have started Leaking water.
Seth is Called and just saids Sorry someone will be out Monday.
November 26th no one comes so My husband tell All American that we are done Never does the Owner Call or they offer to send someone out to Retarp Our Home!!
November 30th we finally have a crew out, they decide they can't do it..
December 1st we wake up to most of our upstairs Ceilings leaking everywhere!!!
This Company Needs to Shut Down!!!