Reviews of Keilty Remodeling, Inc. (Contractor)

Charlie Petrosky

Recently we hired Keilty Remodeling to update and refurbish our small hallway bathroom. From our first contact to the final walk through our experience with Keilty and their highly skilled sub contractors was positive on every level. Chris Keilty, Project Manager, Mike and the subcontractors were professional at every turn, communicated well and often with us and responded in a timely manner to any questions we had. The bathroom turned out beautifully, was on schedule and within the contract budget. We would absolutely recommend Keilty Remodeling.

Baileybug Harmon

We hired Keilty Remodeling to convert a covered patio into an aide's quarters for my inlaws. When it was done, I wanted to live there. Keilty Remodeling displayed nothing but professionalism, attention to detail and a genuine concern for their customer. We would recommend them (and do) to anyone, any time! And our job came in right on budget!

Matt Smalley

Great efficient service quality workmanship and a reasonable price

Debbie Arstein

We were referred to Keilty through a colleague for a master bathroom remodel. We could not be happier with the finished product. The communication was excellent, the subcontractors were fabulous, and the project came in on time. We refer our friends to Keilty and would not hesitate to use them again. Excellent customer service and craftsmanship!

Brent Hardy

Worst business experience of my life….I struggle to find anything good to say about Keilty Remodeling. I experienced the bait and switch, was flat out lied to, price-gouged and their craftsmanship is poor. The only good thing I can say is the majority of their subs they have aligned with do good work (although that being said two of them never showed up and I had to use my own contacts). My wife and I decided to remodel the kitchen, eliminate the formal dining room and do a hardwood floor extension into the great room. Being a major job, we wanted a turn key remodeler that had design experience, could handle a bigger job and be hands free. Being hands free was very important as we had a very new baby while all of this was happening. They sure promised all that, and although I knew I was paying more than I should, I felt good about the fact they would make it easy and produce a high-quality end product. What transpired the exact opposite and 13-weeks of misery and arguing. As soon as the contract was signed the owners Bill and Chris were never to be seen again, their PM walked out on them 2 weeks in and their remaining crew made lots of mistakes. After doing a good job on the demo the real problems began. The only non-cabinet reconstruction was a 6’ long ½ wall which was built to the wrong dimensions and had to be retrofit twice. The island was laid out in the wrong place, the plumbing was nearly cut in the wrong location, and the air vent under the sink had to be moved. The built-in pantry drawers as laid out nearly touched the end of the island and blocked the walkway. The plans were never laid out in the actual space in my house, just on screen. When I told the PM it doesn’t line up he said, “just don’t put stuff in them that gets used very often”!! Exactly what you want in a custom kitchen. When the island and pantry were resized the cabinet maker just decided to cut 6” out of the walkway and had I not been there move it back that too would be been a major problem. I luckily work from home, am in construction and caught all of the problems, but it took 10 weeks of daily oversite and doublechecking. This is about as non-hands free as you can get especially when I had to arrange my own contractors two different times. One was their painter who just decided not to show and then when the tile guy increased his bid $800 on a $1400 project the day before install even though the materials and design didn’t change. When I complained that I was being gouged, I was told by Chris Keilty I just needed to pay it or find other options. Luckily, I have friends that do painting and tile who took care of it. Twice I shook hands with the PM about different portions of the job he agreed to take care of only to have him back out the next day. Any minor changes along the way were subject to a change order (38% markup) and they tried to weasel out of anything they could every chance they got. We added about 40’ of crown molding and there were big gaps in the corners, behind the molding, and they refused to caulk them because that was somehow the painter’s responsibility who had already been done for weeks! I had numerous arguments with Chris about the poor service and craftsmanship which never went anywhere since she had a signed contract and me over a barrel. In the end they broke my microwave, outdoor fixture and gave me the worse customer experience I have ever had. This level of neglect to customers will hopefully put them out of business. I paid $80K and got about $50K worth of goods and services. Should have done time and materials so I could see how they justified it all, but they of course wouldn’t give that info even 2 weeks in asked for it. In the end I paid in full, got taken advantage of and am writing this to keep it from happening to you!

Kathy Green

Keilty Remodeling did a bathroom remodel for us in November 2015: transform a typical bathroom into one that is elderly friendly. They replaced the tub with a curbless, walk-in, tiled shower, replaced the toilet with a high seat toilet, replaced the cabinet with a kitchen height cabinet, added grab bars, a shower seat and an adjustable height handheld shower head. They upgraded the sink, faucet, flooring, wall paint, towel bars and toilet roll holder. My mother-in-law loves her new bathroom. The workers were all excellent. They arrived on time and worked steadily and efficiently. The quality of the work is excellent. We will hire Keilty Remodeling again for our next remodel project.

Julie Thornton

Our deck remodel is the third project in which we've used Keilty Remodeling. We always thought our back deck was adequate, but with a lovely creek running through the back yard and loads of ducks, squirrels and birds of all kinds, we wanted to ramp it up. The before and after photos blew me away. The "Before" was pitiful!! The "After" was like a dream come true. Not only are the Keilty's professional in every way, their crew and their subs treated us like royalty. Terry and Bill doubled down and got the deck finished in time for a family gathering. No roof at the time, but the space we needed was there. Thanks guys!! We are extremely pleased with their work and work ethics.

Amanda Gutowski

Keilty finished a complete remodel of our master bath in November 2015. It looks even better than we imagined. Working with them throughout the project was fantastic - communication was fast and clear, and any concerns we had were quickly addressed until we were satisfied. We would definitely recommend working with Keilty Remodeling.

Ron Findley

We recently worked with Keilty Remodeling on a major repair job and even though it was not a fun project, it was a great experience. We were kept well informed of the scheduling, all work was completed in a timely manner and their subcontractors were all first class. They put our minds at ease that everything was going to be back like new again, and at the completion of the job, it was. We felt very well taken care of and can't speak more highly of this business. It would be a pleasure to work with them again!

Jake Pereira

The best remodeling contractor hands down. They treat their customers and sub contractors with respect and are very organized.