Reviews of FTR (Contractor)

William Poston

Good work. Great people.

Carlos Torrez

We came home from thanksgiving to a flooded kitchen. I called first team restoration and I had someone out first thing the next morning. They assessed the problem and immediately began working to remediate some mold that was in the crawl space from our leak. They continued to keep me informed as they were working with my insurance company to restore our kitchen. They were great to work with!

Nez Palmi

Great Employer.

Jose Garza

I would definitely work with this company again. They are very professional, courteous, and timely. We were very pleased with the quality of work and professionalism of the employees.

Rad Thibidaeux

Hazardous Work, Poor Safety Record, No Benefits, Below Average Pay Project Manager (Former Employee), Boise, ID – November 26, 2018 Pros: The work is interesting and challenging. Cons: Hazardous working conditions, below average pay, extremely physically demanding, even in management, despite what you may be told. First Team Restoration is a "family" owned (and run) business, with more than half the staff related to each other by blood or marriage. What this means to you is that if you had thought to be promoted or trained for more skilled (and better paying) work, keep in mind you will NEVER be first in line for these opportunities at this company. It also means that people you do NOT report to, with job titles like "Estimator" will walk up to you randomly and chew you out for some unknown (and never before mentioned!) performance issue you apparently have, leaving you wondering why your actual "manager" is not having this discussion with you . . . oh right, the "family" thing. There are no benefits of any kind, no paid holidays, no sick pay, no PTO, no vacation, no insurance, etc. If you are hired into a "management" position, you may receive some amorphous promises about time off, but none of this will ever appear in writing, and things will get testy for you if you start to ask for the promises in writing. The work will expose you to asbestos, lead, meth, and other hazardous chemicals and materials. You may or may not be issued functional and appropriate PPE, and beware that you may be issued "used" (already contaminated?) PPE like respirators, for example. The "safety training" offered at this company is minimal and ineffective. You will be expected to work with grinders, saws, drills, and heavy equipment, whether or not you are effectively trained to do so. There are no classes or training sessions offered in the safe operation of these powerful and dangerous tools . . . well, not until AFTER there has been another gruesome workplace injury/accident. For these and other reasons, turnover at this company is probably greater than 50% annually, across ALL positions (including non-family "management) sometimes with three people quitting in the same week. For a company with only 15 "employees" (including family) that is an atrocious attrition rate, and should certainly tell you, the prospective employee, a LOT about the company you are thinking of working for. You will be expected to travel hundreds of miles to out of town jobs, and will only be paid for "drive time." If you drive your own vehicle, they will pay for gas, but not "depreciation!" Pitiful. Consider this and the other reviews of this company here and elsewhere. At least one of the other reviews is OBVIOUSLY written by a "sock puppet," manager claiming to be a technician (5 stars? NO cons? Wow!). If you have to take a job here (because you can't find anything else, and despite my warnings) make sure you get all your "promises" in advance and in writing, especially if you are hired into "management." If you are hired for ANY position, insist that ALL your PPE be issued to you in NEW condition, that it FITS properly, and that you are TRAINED in how to use it. Or just work somewhere else, doing much easier (and less hazardous!) work for the same money. Your choice.

John Doe

We currently have a rental property in Meridian that we wanted to have inspected for a possible water leak in the crawl space. We called First Team Restoration this morning around 9am this morning. Ian met us at our property same day and was early to his appointment! Upon entering our home he applied foot coverings on his shoes to protect our freshly cleaned carpets. He hopped down into both crawl space openings and gave us a detailed explanation of what he saw. Luckily, there was no issue in our crawl space. The best part is that he didn't even charge us... They provide free estimates! We tried to tip Ian for his time and he politely refused. He said referrals are the best tip we could give him. First Team Restoration is family owned and we will be calling them again. Keep up the great work Ian Berkson!

james leonard

Having worked with this company I would do it again. What a professional, courteous and knowledgable team. I appreciate all that you have done and look forward to our next project. Your awesome!!!

Christian Bartz

I hired First Team to remove popcorn ceiling texture with asbestos in it. They were the cheapest bid on this work and it was performed well. The crew showed up when they said they would and left my house better than it started. For anyone else looking for a general sense of the cost of this service, I paid a little under five bucks a square foot.