Reviews of Trane HVAC Parts & Supplies (Contractor)

pcm .

Terrible place with lousy customer service. It was a very cold day (December 9, 2013 and about 40 degrees outside) when my Trane heater stopped working (the limit switch broke). The heater was bout 2 years old. I went to this location to pick up the part to fix the heater. I got there, and the lady behind the counter said that she cannot sell parts to any homeowners but only to repairmen. I explained that I have two little kids at home, and that the house was becoming alarmingly code for the kids. She was both rude and quite unsympathetic and basically told me to leave. I know that this will be the absolute last Trane product that I will ever purchase and will recommend to family and friends never to purchase their products.

Alex Kubacki

Called them and they said they don't sell to the public. Good to know these are HVAC people who only look out for other HVAC people.

Low Life

I may have contacted the wrong place for what I needed but Jackie quickly pointed me to the right direction.

Ruslan Adam vlogs

Cool guys

danh dan

Great service, they can get anyparts you need.

Alex_california_pod_podoshvoi Trofimov

They are slow. Prepare to spend 9,5-1 hour even on simple part purchasing.

Brian Hall

Friendly enough on the phone, but they don't sell to homeowners - they only sell to contractors. This should at least be more clear on their listing. Ideally they would change the policy. So 1 star for the policy, but I'd probably find them just fine if I were a contractor.

James Loring

Helpful staff with lots of knowledge