Reviews of SERVPRO of Northwest Little Rock (Contractor)

Mary Hammond

Super Nice and Professionals who know what they are doing :)

Steven Turnage

Josh and Adam and team was great.

janice ammann

My water pipe busted under my sink on a Sunday evening. I couldn’t cut the water off. I called a plumber and then had to call the city and still could not get water completely off. You can just imagine the feeling, water is steadily pouring out from under my sink. Got the leak fixed but I knew I had to get someone to get the water up. My insurance threw out a couple of names to call. I am so lucky I called Servepro. This nice guy Tony called me and said he was on his way. When he and Josh, “the A team” got here they came in, assessed the situation and got busy. They assured me they would get the water up and everything was going to be ok. They came everyday to check the progress. Dakota,Tony, Josh, and Sean. These guys know what they are doing. They are all nice, professional, show up when they say they will be there. Remember the name Servepro!!! You hope you never need them but if you do, they are the one to call.

Tyler Taylor

Love servpro. Simply the best at what they do

Tami Rogers

We woke up to water pouring from our ceiling. SERVPRO of Northwest Little Rock took care of everything and even helped us with our insurance. Great company with professional people. I would recommend them to anyone who has a water or fire loss.

Garry Hoffmann

The SERVPRO team, led by Adam, was responsive, considerate, thorough, and open to questions. Adam came every day to inspect the drying of rooms affected by a leak from our air conditioning unit into ceilings, walls, and flooring. I highly recommend.

Jason Witham

The best fire water and mold remediation company around imo

Robin Garrett

love the work they do

David Cranford

Lots of products here , it's been about two years sent I was there. Didn't like the service.

Megan Witham

They are awesome and know what there doing

Lawana Weatherford

My oven caught fire on Wednesday July 3, 2019. I called ServiceMaster by Smith that day and never heard back from them. I called back on Friday July the 5th because of the holiday and an agent Mary called me back and we set up an appointment for Monday the 8th at 9:30am. Mary called at 9am on Monday, the day of the appointment, and said she was going to be a little late, that she hadn’t left Benton yet, Oh she said by the way did I mention to you that there would be a service fee to give us an estimate and I said NO she said it would be $187. I asked her if insurance covers that and she mumbled and said she wasn’t sure but if they do we would have to get it back from the insurance because we would be responsible to pay it that day. We said no thank you and cancelled and she said ok and hung up!! I had also called SERVPRO and they called immediately right back and came Friday the 5th, arrived before time, took her notes and is also dealing with our insurance. Oh and by the way they didn’t charge us a service fee for their estimate!!! When your going through something tragic kindness and compassion goes a long way!! Thank you Alisha Stone with SERVPRO for your wellness, compassion and kindness!! The men that came to clean our ducts and A/C we very nice and efficient! Alisha and the ladies that are helping her clean our contents, walls and floors are also very nice and efficient! Thank you, Kim and Lawana Weatherford Pine Bluff, AR

Rebecca Bell

Outstanding service!! Adam Puckett was very professional and went above and beyond to meet all our needs!