Reviews of Magic Touch Mechanical (Contractor)

942 W 1st Ave, Mesa, AZ 85210, United States

Average Rating:

DESCRIPTION

You will see all the reviews of real people who know the products and services of Magic Touch Mechanical (Contractor) near to the state of Arizona.

As of day this business receives a rating of 4.8 over 5 and the score has been based on 327 reviews.

You must have seen that it reaches an feddbacks average is nearly the highest, and it is based on a high number of reviews, so we can say that the score is quite faithful. If people have bothered to value when they are satisfied with the service, it works.

You know that we don't usually stop to give evaluations when these are good and we usually do it only if we have had a problem or issue...

This Contractor is included in the category of Air conditioning contractor.

Where is Magic Touch Mechanical?

REVIEWS OF Magic Touch Mechanical IN Arizona

Elana Eisman

I live in NY but had found this website on the internet and was impressed with how informative it was. Rich Morgan wrote to me after I sent an email to him with questions and answered all of my questions kindly and in a very thorough manner. Thanks Rich for sharing your knowledge to help me even though I don't live in Arizona.

William Wallace

Keith and Jason G serviced our air conditioner ( installed by M Toucjh) cleanly and efficiently. I have every confidence in their work.

Matthew Radvansky

James Z. Did an awesome job. Very professional, awesome customer service and found and solved the problem extremely quickly. Stayed to make sure problem did not reoccur. Thanks, Matt

Anita Hayes

Jason and Darrel did above and beyond their duties and stayed late to make sure it was done right. Thank you very much!

rosadomalave .

Fireplace was not working and called Magic Touch to come inspect the unit. Brad and Pete were absolutely top notch and thorough in their inspection and fixed the issue right away, saving me loads of $$$$!!! Great customer service, fast and prompt service.

vince onken

Spring tuneup: Magic Touch Mechanical was great as usual, and their tech Keith S. was diligent, caring, and made the entire experience super easy. Five stars!

Sally Lindsay

Lucas Stark serviced my two air units today. He was professional, and thorough. I felt confident in his ability to do the necessary repairs. He was also friendly and courteous. Very happy with the service.

Suzanne Pattison

Mike Berryhill from Magic Touch Mechanical came out to our house to provide an assessment and quote to replace our old HVAC system. He was prompt, knowledgeable and available after his visit for questions. There was no hard sell and the price came in a bit less than another quote we received. I would recommend Mike if you are looking for a new system.

Lawrence Werner

Jason did an excellent job today for us I don't know why my name does not show up here Kris Van Dahm

Jeff White

I've used Magic Touch Mechanical for several years and am always satisfied with the service. Brad came out today for semi annual checkup and he was exceptional. Magic touch has always had knowledgeable, efficient and effective techs, but Brad was the best. We bought an older fixer' upper house recently and have slowly been upgrading some systems and only maintaining others. Brad took the time to ensure I could make an "educated" decision about a system I know little about.

Yvonne Arnold

They showed up as promised. Also sent a photo of the technician before. Excellant clean work.

debra sanders

air conditioner repair man was awesome...

Paul Wilfert

They came out on a Sunday. Pete was friendly, he listened too me and what I had to say, he checked the unit, he told me the different options of repair and the cost of each repair, and he fixed my unit. He did a great job. I was worries that all the tech would do id try to sell me a new unit because 9 out of 10 times we have our a/c unit checked out no one explains how to repair it they only try to sell a new unit. I will definitely use Magic Touch Mechanics again

June Van Dahm

Jason did an excellent job today. He's extremely knowledgeable! Thanks so much!

Bryan Hanania

Peter was very courteous and respectful of my home. One of my units needed some repairs and he went over all the options with me. Very professional.

kevin r

Just had Jason G. out for our yearly checkup. Magic touch tech's have always been great and Jason continued that trend.

Tim Bolger

The service technician James was quick in diagnosing the issue. He said there was several options available to repair or replace. Based on the age of the unit I opted for replacement after he explained the options.

Cory Viator

Jason was vert professional from initial introduction. He left no questions unanswered by time he was done with the job.

Martin Franke

Always on time and very knowledgeable. Plus went above and beyond when needed. Rep Adrian was very friendly and listened to any issues I had acting promptly . Seems that this is a theme with magic touch employees. Thank You Magic Touch!

Steve Miller

Just had my annual check up on my AC unit. And (of course) everything is just fine. I expected as much because of the superb job Magic Touch did last year when installing it. Very pleased with Jason - he was proactive, methodical, and very friendly. Explained everything that he did and even showed pictures of the unit. Feel very confident that everything is set for the summer heat and that things will continue to work well. Thank you!

Cindy Moleski

Keith S did a great job of inspecting our system. Really appreciated his knowledge and friendly disposition!

Ron Rosenberg

Just great. Came yesterday for regular bi-annual checkup. Found a few minor and one semi-major issues. Quoted cost and although their cost for fixing the semi-major issue was a little higher than it would have cost from my home warranty policy, based on the professionalism shown (not to mention the warranty service could not set an appointment for at least a week and could not assure that the part in question would have been considered 'failed'), I determined to have Magic do the work. Glad I did. Came back today with all the necessary parts to complete all the minor and the one semi-major issues. Was here at 8 A.M. and gone by 10:30. Clean and efficient. Would recommend to anyone needing this type of service.

Michael Gilbert

Aaron Woolf was the technician that came over today and repaired my fireplace. He was very friendly and extremely professional. The problem turned out to be a complex issue, but he continued to work until he found the solution. I'm extremely pleased with his service and would happily give him a 5 Star Rating.

Edmund Alexander

Had a prompt and thorough evaluation of my aging AC system performed by Jason. The straight-forward assessment and service recommendations were exactly what I was after, and the level of detail exceeded my expectations! Update: Decided it was time to replace and upgrade my system rather than keep the old one limping along. Mike Berryhill was a huge help when it came to exploring the options available and getting quotes , and Teman and Tommy did a great job in getting the new gear up and running! Thanks MTM crew!

Karly Stone

Magic Touch Mechanical is One of the best and professional companies I’ve had the pleasure of working with. Their technician Pete came out to our house within an hour of calling Magic Touch! Not only was he very friendly, he was professional, very knowledgeable and had our AC running in a short amount of time. I have dealt with other Air Conditioning companies before and had numerous problems. This company (and Pete) will be the only contractor I will use for any Mechanical needs! Thank you Magic Touch!

Barry Lindstrom

Just had my semi-annual A/C maintenance check from Pete from Magic Touch Mechanical. Like all the other Magic Touch folks who have provided this service over the last 13 years, Pete was professional, knowlegable and thorough. As the Arizona summer heats up, I am delighted that I have such a reliable company keeping us as cool as the folks they employ to service the equipment.

Brett H

Fantastic service and very prompt. Jason diagnosed the issue quickly and had it fixed in no time at all.

Bill Granger

Darrel and Brad did a great job installing a new A/C. They worked tirelessly and were professional throughout the install process. The ac is installed correctly, but the air flow is not correct. Had to shut off vents in front room because back room was heating up. The company does not respond to calls after they are paid.

Ed Battles

Darrell Brewer, Tommy Masters, and Teman Fransisco worked all day to remove the old unit and install the new. Darrell explained the operation of the new unit. They worked at least a 16 hour day start to finish. My thanks. I can't neglect to mention the rep. Ty Sharp who help craft the final proposal. He presented a much broader selection than did the other sales reps. He presented some unique solutions. I took the time to get all of the major outfits and brands represented. Ty, Darrell and the magic touch mechanical team definitely did the all around better job.

Amanda Beaudoin

Mike was awesome! So helpful and answered all our questions. Our dog liked him, too!

Esther Sheets

Peter G. was a pleasure to have in my home. He was professional, explained what the problem was, and what my options were in a manner I was able to comprehend. I would recommend Magic Touch to anyone looking to purchase or in need of routine maintenance. My unit quit blowing cold air on a 110' day & thanks to Peter the dogs & I are very comfortable now.

Susan Parent

Mike Berryhill has guided us in our decision to work with Magic Touch on the installation of our two new air conditioning systems. Mike is very knowledgeable and I have appreciated his straightforward approach and his professionalism. I did a great deal of research prior to this selection as we are very particular consumers! I look forward to updating this review with additional positive feedback after our installation

catherine york

Teman , Tommy and Steve From magical touch mechanics did a great job replacing my air condition . They were very professional and clean I highly recommend hiring them thanks so much guys

Becky

Thank you Magic Touch for the fast service and sending a group of great workers! Temon, Tommy, Steve and Rustin thank you guys for being so friendly and explaining everything to me! You 4 men sound like you really enjoy your job and working for Magic Touch! Thank you again guys!!

james koller

Two men, Pete and Brad, with a combined a/c experience of over 70 years, came out today for semi-annual service. They were informative about what they planned and did; they went above and beyond to acquire a part and return within an hour; they left their work area cleaner than it was when they arrived. Thank you, Pete and Brad!

Jay Blewett

Magic Touch Mechanical had installed out AC unit several years earlier and did a annual check of the system. The technician, Jason G, arrived as scheduled and quickly and efficiently performed the check and discussed the results with me and explained the findings clearly. I am very happy with the check and his work and give it 5 Stars. Thanks!

Albert RIVERA

I always appreciate the customer service I receive from Magic Touch Mechanical. Most recently Lucas Stark came by to perform routine maintenance on both of the A/C units in my home. Mr. Stark was very professional and courteous which is what I have come to expect from Magic Touch.

Mark Todd

Great service from James. Courteous and kept me informed at every step.

Megan Draskovic

When my a/c went out last week, my mom recommended Magic Touch Mechanical. They sent Brad out on Monday to do the inspection. He explained the process to me, put everything in simplified terms, made sure I understood and agreed to everything that happened, and got it functional again. He recommended putting a start assist on my old decrepit unit but I couldn't afford to at the moment. I scheduled a follow up for Friday and Pete came out to install the start assist. He worked with my husband, again talked him thru the process and made sure everything was understood and agreed upon. I felt so comfortable with both Brad and Pete and I'm so happy with the work they did! I'll definitely be a repeat customer! Thank you Magic Touch!

Michael Hurst

Quick, on-time, efficient, explained everything clearly, did quality work.

Cyndi Allen

Peter Garcia came out to my house this morning to work on my air conditioner. He was very personable and professional. He made the repairs quickly and explained everything to me. I’m very happy with the experience and when I need further work I would definitely use him.

S M

Keith and Jason were out today to do a pre-summer A/C. They were incredibly thorough and friendly. I'd be happy to have them back.

Connie Burroughs

Jason arrived right on time and was very courteous. He completed the inspection and cleaned up after himself. He even offered to change the filter for me, but it didn't need a new one. I've been using Magic Touch for almost 10 years and as long as they hire good people like Jason, I'll use them for another 10 years!

One Moment of Peace

Jason was very helpful, professional and personable. Thanks for being efficient and for your efforts to leave my home as if you hadn’t even been here.

13 SugarSkullz

Had tech out and thought all was well and it was for a couple of days then another issue a couple of days later, issue #2 should have been discovered on first visist if everything was checked as they claimed. Instead another visit and another charge in same week. Doesnt seem like first check was thorough or why a second visit, Seems very suspicious to me.

Bill Hangac

James Zakrison is a very technically knowledgeable service technician and has great people skills. He quickly diagnosed the issue with my AC units and resolved the problem with no drama. James has great people skills, taking the time to discuss the issue with the customer and advising the suggest course of action to resolve the issue. I will continue to use Magic Touch Mechanical for my AC needs and home repairs because they hire service technicians with a high level of technical ability and are very user friendly.

Carol Legg

Pete was on time, efficient and professional. He took time to clearly explain the status of my systems and the improvements he felt would be beneficial.

Mary Ann Hall

I have used Magic Touch for several years. I called for service this morning. Brad came this morning and had my air fixed within an hour and a half. Brad let me know what I needed did not try to push addition work. Brad was considerate and I would enjoy having him come the next time I need service.

Jerry Novak

James Zakrison was informative, polite and very thorough in his evaluation of my air conditioning equipment. I would very much like him back on every service call to my house. James appeared to be very much a Company man but was also concerned that the customer was happy with his work and could see his dedication to overall perfection.

Sandra Lakso

We just had a technician James, from Magic touch come to our home for our yearly service check. I cannot say enough good things about him. He represented Magic Touch with professionalism and courtesy. Before he left he went over everything that he did and as a woman who managed a large company until recently retiring that means the most to me!

Bruce Wayne

After getting several estimates to replace my 21-year old system, I was most impressed by Magic Touch. Mike was who initially helped me, then the Hard Work was done by Teman, Steve, Tommy and Rustin. Great guys...very pleasant...no-nonsense...professional but down-to-earth! (Oh, and kudos to the guy who ran the Crane!!) And let's not forget the voices on the phone...Sarah, Pat and whoever else I may have talked with! Everyone has been very nice, quick to respond and answer questions! And then today...I had a couple of concerns, since this New system works so much differently than my old one! Brad came out and was equally as professional and nice...checked everything out, in the house, outside and in the attic, and explained some things to me about the new system. (I am revising this review, since I Don't see my other one, specifically about today, and my First review about the installation seems to have disappeared as well! Hope it all gets posted this time!) Thank you to All!

Josh

We had our AC unit installed 13 years ago and have been happy ever since. Always great service. Yesterday Keith S came out for our yearly check. So nice and very thorough. Gave us all the info on how our system is doing. Great job!

Dorothy Walz

Jason G was the technician that was assigned to my home through Magic Touch/SRP for the discounted check up on my A/C before the wonderful, but incredibly warm weather starts here in Arizona. He was prompt, gave me a phone call before arrival, explained everything in detail that he was going to perform, and set about his work. He was in the attic, outside, inside over an hour. It was a thorough job! I felt good about his entire visit and would definitely recommend him to others. In addition, I will definitely keep Magic Touch as my go to folks for further assistance or for a new a/c at some point. THANK YOU SO MUCH! Highly Recommend.

Christin .

Keith S. came out to diagnose some issues we were having with our A/C unit, and we couldn't be more pleased with the experience. He was knowledgeable, courteous and willing to answer any questions in addition to explaining what was needed to correct the issues.

Brian Moore

I was having issues with an ac unit. James came out to help. He was very knowledgeable and was enthusiastic about educating me on potential solutions. He really took the time to make sure all were taken care of. It was evident that he loves what he does and loves to help others. Thank you Magic Touch Mechanical!

Julie Lawton

Magic Touch put in a new air conditioner in our house in August! They worked so hard, pushed through the heat and worked for 14 hours straight. The air conditioner is amazing, works perfectly and their every 6 month maitence is awesome. Just a great company and great people!

Al Morgan

Always happy with the service, from the people who do the scheduling, to the technicians they send, everyone is always professional, polite and consistent. They call ahead, cover their shoes when they come in the house, and don't hard sell things. Highly recommend.

Chris Moffitt

Keith was very helpful seemed very knowledgeable and answered all of my questions, explaining exactly what he was doing and why he was doing it. He kept his work area clean and put back everything that he used or had to move to do his job. The office worker Sierra was very friendly when she contacted me to schedule my appointment and went out of her way to work with my schedule. Overall I am very satisfied and would be happy to do business with them again in the future.

Berry Roth

Candace was great dealing with in setting up the appt. Keith was awesome as well in doing the service. Both have exceptional customer service skills. Keith explained options and what he was going to do. Troubleshoot a problem even checking with his manager to make sure it was done right. These are two employees that are assets to your company.

Jeanne Fiocca

Great resource for excellent and reliable information. I highly recommend and am so grateful for their service!

Jon Stump

Peter was great. Showed up early (almost unheard of for techs). Was very informative on what he was doing and checking and explained the issue quite clearly. Unfortunately, it wasn't feasible to repair, however Magic Touch is great to deal with.

Patrick Jordan

I've used Magic Touch Mechanical for my AC service since 2006. They are always prompt, easy to coordinate and schedule with, and do a great job at a reasonable price. Their service technicians are friendly, professional, and dedicated to doing good work.

Diane Moschetta

Excellent customer service. Went above and beyond. Extremely knowledgeable. Answered all our questions.

Bianca Navarro

Fast, friendly, and kept me informed on the issue and what was needed to be done to fix the problem. Lucas was very professional and outgoing! Nice to see people who genuinely enjoy their job!

Joy Hatch

Our AC unit stopped working last night. Response was fast and Jason G. found the problem and got it back up and running. I appreciated his carefulness and thoroughness. He didn't just fix it and leave but made sure the other unit was also working and stayed to be sure they both were cooling.

Rasheeda Z

I just wanted to acknowledge Keith S. and his Professionalism.....he explained everything in plain english so I would understand. He is a great asset to the Magic Touch family....when and if I have to call the company again I will ask for Keith.....thank you.

Chuck Gingrich

Our A/C unit had a problem with shutting off before it had cooled the house. James was our technician and he went the extra mile (up and down a latter to the attic) to make sure all issues were fixed to our satisfaction. We very much appreciated his attention to detail.

Dan Pallas

James was a prompt, asked good questions about my experience with my A/C and overall described his knowledge of the service process. He pointed out a mis-routed return duct and I asked him to correct it on the same visit. Reasonable extra charge. I have used Magic Touch for two years.

Aldo Sanchez

First time calling a AC company I'm glad I call magic touch it was so easy from being to end. James Harrison was the technician he was great came in and fixed the problem within 15 min.

Randy Bingham

Magic Touch was recently at our house to check our system for our annual maintenance. Jason, was courteous, knowledgeable, thorough, and did a fantastic job ensuring our system was in tiptop shape! Thank you Jason! We will surely be using them for all of our A/C Maintenance needs.

Robert Foster

Pete Garcia responded to our dead AC and correctly diagnosed the problem. After 20 hours of a very hot house, everything is back to normal and the unit is working fine. Pete took his time to explain to me the issues with the unit, the corrective actions and got everything working to spec. I recommend Pete and Magic Touch for AC repair and replacement.

Maria Hernandez

Thank you Jason for your professionalism and for starting up the AC. Jason came with a good attitude. He answered questions, was patient, and was not rushing to get out. I felt that he was transparent--not trying to sell me something I did not need. He started with the basics to figure out the problem. Thank You!

Laurie Schmidt

Lucas S was great to work with. Communicated well, was efficient and cleaned up after. I would use again

Sandra Latin

Pete did a fine job. On time, quick, and had my fireplace working. Thanks

Michelle Hambly-Saiz

My experience with Magic Touch has shown me there are still companies who believe in customer service. Mike Berryhill was professional, pleasant, patient and courteous. I think wearing the shoe covers upon entering my home was when my attention was turned to the type of service the company provides. I definitely recommend Magic Touch and Mike Berryhill if you're in the market for a new A/C. He is knowledgeable, reliable and respectful.

Cathy C

After reading an article posted online by Magic Touch, I invited them to give me a bid on a mini-split installation. It was the fourth bid I received. They were not the lowest bid, but they were right in line and I am so happy to have found them. Magic Touch customer service, starting with the office staff and continuing with my technician, Mike Berryhill, has been outstanding. Mike’s thoroughness and attention to details is unsurpassed. I can’t wait for the install. I would definitely recommend Magic Touch for your HVAC needs. CC Jason G did an awesome job today identifying and fixing the problem. Prompt. Neat. Polite. Explained everything he was doing.

arb key

As an electrical engineer and DIYer, I am very interested in the details when anything in my home needs service. I was very happy with Lucas S, who recently performed the very thorough maintenance checks on my two AC systems. He was professional and focused but still friendly the entire time while I hung around observing and trying not to be too much of a PITA. He explained the results, answered my questions, and recommended additional preventative maintenance options. At no time did Lucas S try to persuade me to sign up for additional work that I wasn’t comfortable with, which I greatly appreciated.

Todd Olson

I had an issue today with my Air Conditioning (110+ today) and called Magic Touch - they were at my house within 2 hours:) Jason Grebe was very friendly, listened to what I thought the issue was and then verified it was the issue. After clearing the issue - the AC starting cooling the house normally again.

Kay QUINN

Keith Stark provided maintenance on my ac unit at my home today and I was extremely happy with the service I received, definitely 5 star. He was very pleasant and cheerful, worked very efficiently and cleanly (wore shoe covers inside}. He needed to trim some branches away from the outside unit and made sure to clean up afterwards. His inspection was very thorough. All my encounters with Magic Touch employees have always been very positive and Keith was no exception. Setting up the appointment for the maintenance visit was also handled very professionally (I believe it was Sierra I spoke with on the phone from the office). A very positive experience all around.

Larry Raussa

I was on my way to return my newly purchased Nest Thermostat to Costco,I needed the unit installed with a ground. Nest had a company set up to do it today08/06, but then, I was notified that it would the 26th,27th are the 28th of August. I went on line looking for a company that was a Nest trained installer. I called and spoke to a gracious Young Lady, who told me it could be installed today 8/6. Teman Francisco and Tommy arrived after another job and a great distance from me. Smiles and expertise is what I saw, the job was completed, only after they went up on the roof and verified there work and wiring, and then proceeded to complete the final programing on the Nest. I thought a simple thank you would not have been enough. Respect Larry the Home Owner in Fountain Hills,Az

stuart wilson

Today I had a pre-season AC unit check up for Magic Touch Mech. I have been a customer with them for over 12 years now. today's experience was as usual very professional. The techs were Keith S. & Jason G. two more fine examples of the folks who work for this company. I would rate them a 5 Star. This rating goes for all the phone staff , dispatcher etc. Thanks

Danet Peterson

Hi! We had Mike Berryhill as our tech for our AC inspection and quote and were extremely impressed with his knowledge and his willingness to to make time to explain the pros and cons to different systems for replacing our AC units. He was very punctual to his appointments and we appreciated how efficient he was with the information. He offered to come back for a second visit to go over the proposals after creating very detailed proposals. It was very professionally handled and we were impressed to say the least! Thank you for your help! Excited to have our AC units this summer!

Micheayl Ross

Keith S was energetic and thorough with our bi-annual air conditioner maintenance service. We are now ready for the summer. Great job. Thanks!

Mikey Jungbluth

Magic Touch was open and available on a Sunday. They showed up when promised. Peter Garcia was friendly, knowledgeable and efficient. He had parts ready on the truck, so there was no delay in getting the repair complete. We were cooling off again within a few hours. Highly recommended!

Jerry Olsen

Brad did a great job. Good explanation of services quick and efficient work.

Elizabeth Stupski

Had a need for A/C repair today We came home from lunch and the house was too warm. Tried to call a couple of repair services we used in the past, but they would not come out until Tuesday. Called Magic Touch Mechanical (because my husband had been checking their website previously looking into replacing our 19 year old unit this fall) and my husband spoke with a terrific lady named Pat. She took all the information and told him a service man would be out in a couple of hours. Yes, Hours not days! In less than two hours, after a call from the tech letting us know he was on his way, Jason Grebe, arrived, asked a few questions, explained what he was going to do and after our go ahead he went to work. In a very short time he found the problem, informed us of what the broken part did, how much to fix it and again, after our OK, he did the job. He was very good. He showed us the old burned up part he removed, explained all the readings he took and put the unit together and cleaned up everything. Hey, he even wore protective booties every time he came in the house. Magic Touch Mechanical will definitely get a call from me in the fall for a new A/C price quote. OH, yeah, seniors & vets get a discount.

Peter Bennett

It was a pleasure to interact with Jason and Brad. Magic Touch was able to schedule them on the day of my choice. Jason called at 8am to set a specific time, which became 8:30. They arrived on the dot. They were courteous, knowledgable and expedient in servicing our 2 AC units on the roof. The work wrapped up in 90 minutes, and we had a thorough discussion in the comfort of out kitchen. I would definitely recommend Magic Touch to others.

Devin Larson

Amazing Service with Brad! Magic Touch Mechanical answered my numerous calls over the last two weeks and never put me on hold. Brad arrived promptly this morning to replace parts in our gas fireplace. He had a great attitude and was a wonderful and professional guy. This is our first home with a fireplace so we had a lot of questions and Brad was very patient and knowledgeable on all things gas fireplace related. He even graciously removed the glass front and back on the fireplace so we could clean it while he worked. He explained everything we needed to know about operating a gas fireplace safely and the importance of carbon monoxide detectors. He wore shoe protectors and cleaned everything up before he left. Definitely would recommend. 10/10

ldsands4243 .

Good communication in setting up appt with Kathleen. Service provided in a timely manner. Jeremy was most pleasant, had knowledge to comfortably discuss problem with me, completed work in a timely manner also. What else can one ask for? Lyle Sands

Christopher Schouten

Keith was a total professional in servicing our three air conditioning units. He thoroughly inspected the entire system and explained to us clearly and simply what we could do to improve performance, and took personal responsibility for following up on a few action items until we were completely satisfied. In the office, Kathleen patiently explained all the maintenance plans they have available, and we went with Magic Touch because they offer a monthly payment option and because they’re staff is fantastic!

Chris Scott

Peter was awesome. He was prompt, professional and knowledgeable. Will definitely request him for our next service.

Marek Lakotko

Pete did a great job and we recommend him Highly. Knowledgeable and did a very good job of explaining the issue. Air conditioning is a must here.

Barbara Brehm

Ty from Magic Touch came out, did his assessments, and gave me the best deal for a 3 Ton, 16 Seer Goodman Heat Pump -- best rated! By the best rated company! Best Deal! Thanks so much Ty! Thank you Magic Touch!

Garnita Carter

Lucas S did a thorough inspection of my unit and explained the situation to me, but of course I was frustrated with the whole scenario of this AC problem - this being a new home and the second unit installed. House was built June 2016. He was considerate and understanding to my situation.

Jon Cline

Jason G. was efficient and professional for our pre-season system check and cleaning.

Mike McAndrew

Jason G took great care of us. He called ahead which i appreciate and showed up on time. He explained the process and helped with the AC's Maintenance and filter replacement same day. Excellent Job and service. Thank you!

Claudette Nicholas

We’ve been using Magic Touch for 3 years and this is a great company to do business with. We’ve had 2 AC units replaced and a wine room cooler installed. Yesterday we had our annual maintenance and the technicians Peter G. and Keith S. were fantastic - very professional, personable and knowledgeable. We have a few older units and they made recommendations to maximize their function. They explained everything well but were not pushy. And we appreciated them staying till 7:30 to complete the work. Highly recommend Magic Touch!

William Smith

We have used Magic Touch Mechanical for several years now and have always been satisfied with the service we have received. Today was no exception, We had our semi-annual tuneup and Keith S was our technician. He was very polite and thorough in his evaluation and service. I feel he did a very good job (even though he found some issues which will ultimately cost big $$ to remedy)! Also want to give a shout out to the ladies in the office (Sierra, Candace, and Kathleen). They have been most helpful in setting up the appointment and answering questions.

Rich Scherb

Very happy with the service today from Tommy and Vic. Would highly recommend them to service the AC units during the hellish summer in Phoenix.

Donald Stewart

had my bi annual ac service and they sent out keith s and steve s and they were very patient and understanding. i feel that keith will go far in the company as well as steve very nice young men! knowledgeable and efficient found some things wrong with my unit that i decided to wait on.. hopefully magic touch keeps keith and steve

Victoria Deken

We have been using Magic Touch's services for many years and have been pleased with the level of expertise of their technicians. James was our experienced technician this time for regular maintenance and he was very pleasant, interactive with us and kept us informed as to what he was doing and results as he went along. We will continue to use. Magic Touch in the future.

Matthew Ziska

Had my spring A/C startup service today. James did a great job. He was very thorough with his inspection of 2 units. He clearly explained what he found and the impacts to each. Looking forward to a cool summer.

casey mclain

Brad and Keith were great got my house back to being nice and cool the same day it went bad, thanks guys!

Vincent Hsu

James came promptly, provided a thorough inspection of my gas fireplace and provided a good cleaning of my fireplace in preparation for the new homeowners. Great customer service and professionalism! Fantastic job Magic Touch Mechanical!:)

Jacob Beaudoin

Keith did a great job troubleshooting what was wrong with our garage split set. We had a refrigerant leak and he figured it out quick. He was also very friendly and pleasant to have around during the repair. The office team did great working around my tight schedule to fit my appointment in at the end of the day. I would recommend Magic Touch Mechanical to anyone looking for quality and professional work.

Dee Jacobs

Keith S came today to inspect my Heat Pump. He was courteous, punctual and quite informative. He gave me options to think about, fully explaining them so I clearly understood. I had him do the two most pressing things today and I will follow up later on the other two items. I will ask for him again and would recommend Magic Touch to everyone. My house even smells fresher! Thank you, Keith!

Tim Johns

Keith and Brad were friendly, knowledgeable and helpful. Very happy with my first experience with Magic Touch Mechanical. I will continue to work with them in the future. Peter Garcia came in on 6/12/19 and was very helpful. Spent time to research the issue and figure out the solution. Appreciate his approach to the problem.

Tamara Haverson

Very courteous, knowledgeable, neat and prompt. Gave various options, explained pros and cons. Took the time necessary to answer questions and made sure to leave a contact number for additional questions. Included all rebates in the quote for replacing our old heating and cooling system with a brand new heatpump. No pressure to sign at all. I would recommend Magic Touch Mechanical and Mike to my friends, family, or anyone needing a new heating and cooling system.

Christy S

Jason G. Was very friendly, polite and on time! He called 30 mins before arriving to give me time to be home and ready. When he did arrive, he was very courteous and took the time to explain the process so I knew what to expect. Thank you, Jason, for making our yearly check a smooth and easy process! :)

Tyler King Female singer/ songwriter

Mr. Stark was very polite and knowledgeable. My experience was very pleasant and our A/C is cooler than before.

Donna Johnson

We were in need of some trouble-shooting and Keith was our “guy”. He was professional, efficient, and very pleasant to have help us out. Keith is very tech savvy and I found him to be easily trusted. Thank you Magic Touch for your quality services and again, to Keith and the office personnel.

Preston Coates

Aaron came out today to perform an annual review of our air units to prepare for summer. He was professional, honest, and did a great job! We were very impressed!

Shairy Kilian

From the initial phone contact in setting an appointment, with several confirmations up to and including the service of technician, Aaron, the professionalism of the company training shows. Aaron was genuinely warm and friendly plus thorough in his approach and methodically worked until he found the problem with the lack of heat despite the unit continuing to operate. He reset the circuit board, inside and outside, which did the trick. Then he made some recommendations for a surge protector and ongoing service and even listed them in the order of importantance. My unit is a 16 seer with a dual speed fan, private label brand installed new from Magic Touch in 2015. It included a first year warranty parts & labor plus a 10yr warranty on parts of which I happily haven’t had to put to use yet. I have it serviced every year. It’s been fairly quiet and doing a good job of keeping my place comfortable since then. As it should be. This is an upgraded unit. The only thing better would be if it served a hot meal and a foot rub at the end of a long day at work while knocking off $100/mo on APS expenses. But hey, you can’t have everything. This company has been consistently top end with service and products.

Larry Coplin

Technician Jason Grebe arrived on time, asked what I liked or didn’t like about our system - and explained exactly what work was to be performed. He was knowledgeable and courteous (wore “booties” over his shoes while in the house. Highly recommend!

Peg Berger

Took a chance on Magic Touch last year for a seasonal AC checkup, Was so pleased that this year I called them to come back and perform the AC check. Jason G was the Tech that came this year, He was very pleasant to talk to and super clean ! Booties every time he stepped in the house ! Magic Touch will be my go to company in the future! Tell Jason, "I'll leave the welcome mat" for him.

Martin Diamond

Highly recommended. Very professional, on time, and thorough. Everyone I communicated with was highly competent, courteous, and reliable. 10 stars.

Carl Letzin

Keith was a great technician to have work on our AC system. He was very professional and informative. He demonstrated that he cared about how my system operates. I firmly believe his professionalism will keep my home very comfortable. Keith projects your company values. Thank you Kathleen for dispatching Keith to this project. Thank you Magic Touch.

Robert Riddle

James Zakrison with Magic Touch Mechanical was at my home yesterday and performed the annual maintenance on my 16 Seer Traine. I was on the roof with James most of the time and he was very through. Well done and thank you James!

JAMES WALLS

Jason and Jeremy came very quickly, showed up exactly when they said they would, and only fixed what was broken. Why can’t all a/c contractors be this straightforward? Because these guys have the magic touch, that’s why!

george henrikson

Keith did a great job, also picked up some filters for are other unit.

E Smith

Brad did an excellent job servicing our AC UNIT yesterday. He went over the options, made recommendations, and stayed late to perform the service. The invoice was fair for what needed to be done and he even swept up prior to leaving. I have always had a positive experience with Magic Touch techs.

Michele Holiday

James Z. did a spectacular job fixing a pilot light and thoroughly cleaning a filthy fireplace I 'inherited' with my recent move to Sun City Grand. He was very professional and explained all of the options I could take in order to use the fireplace without having to deal with lighting a pilot light, which is very important to me. The office staff is very polite and helpful, as well. Highly recommend Magic Touch to anyone in need of fireplace attention!!

Jerome Casper

Jason Grebe came out and took care of business. He politely answered about 50 questions for me before/after. Im feeling better informed about what went wrong and have confidence again that my AC system will “just work” properly. Thanks, Jason Grebe!

Michael S

Keith S is diligent in his work and has a professional approach to the job.

Megan Savage

I wanted to wait to leave a review until after the first summer of using our new Bosch variable speed HVAC unit we purchased from Magic Touch during the Spring. We are SO happy that we chose a variable speed model (it's been so quiet, even during continuous weeks of 100 degree weather) and we are very happy that we had this company do the install. Mike helped us decide on the best type of system for our current and future needs, and he was so thorough in giving us options. No pressure, very professional! I would definitely recommend you use this company if you are considering a new system.

Frank Franks

Peter Garcia did a great job ! He fixed the problem real quick and explained what the issue was . I will ask for him next time !!

David Redding

My service guy, Brad, came to evaluate my old air conditioner. He was very helpful and had a lot of experience in HVAC work. He identified the issues with my old AC and helped me decide to repair or replace it. Mike, from sales, came and advised me of my options for replacement. He did a really good job of explaining what was available to me. I ultimately decided to replace it and I'm glad that I did. Thanks Brad and Mike!! The installation of the new unit took place on 7-3-19. Darryl and Brad did the work. They arrived on time and quickly went to work. I'm very satisfied with the installation. The new unit works perfectly.

Nina Rattigan

"Jason G. was professional. Answered all my questions when I asked and worked tirelessly to ensure the job was completed in a timely fashion. Kudos to your team!

Eleni Ireland

I had one of my 2 units replaced last year. I was consulted by Mike who was very knowledgeable, patient and thoroughly explained my options. I have been very happy with the maintenance and support post installation so when my second unit went out I contacted Magic Touch and had the pleasure of working with Mike again. I was leaving for vacation and we agreed to do the paperwork when I returned. However the AC didn’t hold up and we needed to expedite the purchase. Mike took care of everything remotely and had everything set up for the day return. One of the 2 guys (Teman) that installed the first unit was the same as the first unit. They (Teman and Tommy) worked so hard in incredible heat, humidity and a crazy rain and thunder storm. They worked until 9 pm tirelessly cleaned everything up behind them and did a great job. I would highly recommend this great company and team!

Santa Claus

Great service. On time and efficient. Even though parts were required that were no on the truck, the tech picked them up and completed the work the same day!

Az Hikergal

I have been with MagicTouch for several years, and am happy to say they have earned their stars again! I would like to give a shout out to my maintenance technician & the office staff today...Keith S...(a.k.a Lucas) and both Candice and Kathleen. The office staff did an excellent job answering my questions and communicating appointment details. Keith is both professional & personable... even when dealing with an unexpected mechanical disruption. 100 degrees outside and Keith is still cool

matt kruse

Excellent professional crew. Teman and Tommy were great. Thanks for enduring the heat!

Paul Kuhne

Very good service with much information from Jeremy, an outstanding technician.

Lori Black

Keith and Candice did a great job and were very professional. Thank you.

Karen McWethy

Mr. James Zakrison was polite, pleasant, and very efficient. He went above and beyond my expectations. I recommend Magic touch very highly. I have been with them for over 5 years, and am always pleased with their service.

Ric Williams

Kudos to Magic Touch and Kevin S. He performed the bi-annual A/C check on our new Goodman unit. He was pleasant, professional and patient. He obviously enjoys his job and loves explaining the work he's performing. Our dogs also loved him.

Sherri Parker

Keith and Jason G. serviced my air conditioner unit and they did a great job! They listened to my concerns, they were conscientious in wearing foot covers, super polite and kind. They offered up helpful information and I feel confident to get thru the unbearable AZ summer in a very cooled home!

Quinn Feldmann

The whole process with Magic Touch Mechanical was great! Sierra provided excellent service over the phone and the tech Jason was very helpful. He did an excellent job cleaning my coils. Very happy overall!

Larry Reese

Twice a year I have Magic Touch service my A/C and air handler units, which they installed new a few years ago. They always do a good job, but today was the best experience yet. Jason G. was the tech who serviced my unit and I hope he will do it every time from now on. He was so polite, friendly and professional. He explained everything he was going to do and kept me informed throughout the process. At the end, he reviewed all of his findings in a very clear manner. He arrived on-time, put booties on whenever he came into the house, and made sure everything was clean when he left. I highly recommend Jason G. to any prospective customers of Magic Touch.

Mary tingley

lucas stark was knowledgeable and personable. There was no high pressure to replace 2 capacitors .We will use magic touch coil cleaning in the future

Dave

Love these guys. We have been very satisfied Magic Touch customers for about 8 years. Their technicians have always been knowledgeable, thorough, and helpful. The folks in the office are a pleasure to deal with. They have always provided outstanding service at competitive prices. I highly recommend them.

Lee Carter

My wife and I were extremely impressed with the very informative presentation of Mike Berryhill. We interviewed five different air-conditioning firms in our home and did a great deal of research on the internet. Of the five firms we interviewed, Mike gave the most complete and thorough review of the information we needed to make our decision. We judged him to be both very honest and clearly competent.

Connor Newcomer

TEMAN, TOMMY AND STEVE ARE THE DREAM TEAM! They did an awesome job re-ducting my entire house and put in another return. They just left and my house is already cooler then it was last summer with the AC cranked

Sam Kotnik

These guys are great. Professional, courteous, and efficient. James helped me with an install today. He didn't have the part he needed at first but was back within an hour and had everything installed and finished 10 minutes after getting back. We will be using Magic Touch in the future.

Karen W

Rick and his crew were amazing. They were out same day and we had a new unit the following day. Highly recommend these guys! All were very professional and even cleaned up after themselves.

Mark Pietramale

Magic Touch Mechanical has been servicing our two HVAC units since 2012. Brad came out today for semi-annual inspection and he was a true professional. Brad took the time to ensure I new what items were an immediate concern and what items I should keep an eye on. Thank you.

Jerome Trayer

Y’all saved me when I was in a pickle. Had a commercial HVAC tech friend of mine take a look at my system when my new thermostat installation didn’t go as planned on Friday night. He assessed what he could with limited tools and determined the unit and condensers were functioning, but the blower in the attic crawl space we could not reach with our equipment (no ladder) was not working. When I asked my commercial friend who to call, he said “if I ever worked for a residential company, it’d be these guys” and shot me the number to call. Called around 8:30am on Saturday, they had an opening for later that afternoon, and said they’d call if something sooner came up. Call back from them around 10:30am and said they had an appointment cancel and could send someone over within the hour. Jason G. came on by around 11am. I conveyed all the info my buddy gave me to him and let Jason do his thing. He confirms the information with his own independent assessment, goes to the crawl space, and finds the blower motor running at 200 degrees Fahrenheit with the capacitor bulging and leaking. Can’t tell you how nice it is when two pros do their own independent diagnostics and arrive at the same conclusion. Really makes me trust their skills and professionalism. Jason had a replacement in his work van, installed it, turned the system on, and cool air started coming right in. Absolute bliss. Tested the heat to make sure it was good and everything was working. All systems were green. Cost was the assessment + parts and labor for capacitor. Super clear and transparent about the process and communicated everything clearly. I’m a new home owner and never had to call for an AC problem before. He plastic wrapped his workspace so none of my belongings were damaged and vacuumed up after. Jason killed it and you better believe I’m using this company from now on. 10/10 would recommend. Appreciate you guys so much. Thank you.

J Johnson

Update on my review. I called MTM back to look at another potential issue I was having with my ductless AC unit. Once again from my initial call through the end of the technician's visit...this company was on it 100%. Look...no one wants to call a service company as most of them don't want to provide good service. These people tell you'll they'll follow up...then they follow up above and beyond expectations. The tech that came out this time was Brad. He again really tried to dig in and solve the issues...was friendly and professional. Brad really was knowledgeable about his profession and took the time to check everything out. I don't really write reviews, but in this case I think it's worth my time. If you have AC issues...call MTM. They actually do what they say they're going to do when they say they're going to do it...and pride themselves on professionalism. I'll be a customer of theirs going forward and will recommend them as often as I'm asked. Set up of the appointment was easy...got an appointment for the following day. The office called the day of the appt to confirm, then the tech called to let me know he was on his way and how long it would take to get there. Pete was professional and great to work with. He did a great, cleaned up following completion of the work and explained everything throughout the repair. Would absolutely call them again.

Jen Burke

Jason G came to our home today to do our seasonal assessment of two AC units, arriving when we were told that he would arrive. He asked some questions about how our units were running and what concerns we had. He then explained the process from start to finish and proceeded to complete the assessment efficiently. I appreciated his kindness and thorough approach including explaining solutions to a couple of issues we identified as potential concerns.

Bethany Heng

Great service and customer service! Teman+ Keith were great! Thanks guys.

Gayle Amaral

Friends often affectionately refer to me as the "queen of adjectives," but for once I am nearly at a loss to describe how pleased and extremely satisfied I am with the outstanding customer service and technical support I have consistently received over the past ten years. Today Magic Touch outdid itself by sending first rate and super nice technician Keith S. to perform the annual maintenance inspection for my AC unit. I quickly scanned through some of the other numerous 5 star reviews for Magic Touch and I completely agreed with all of the memorably positive statements. From beginning to end, Keith S. did everything right, from calling me comfortably far in advance to let me know what time I could anticipate his arrival and showing up on time, to donning the blue booties to protect my floors, to being very well organized and impressively knowledgeable about the maintenance issues he discovered. He was able to explain his findings in a clear, concise manner and was never condescending. He took a lot of time carefully completing his checklist. Keith S. takes great pride in his work and it shows. I did considerable employee customer training when I lived in California, and Keith S. would have exceeded all of my high standards regarding his professionalism, efficiency, knowledge, and genuinely kind and friendly manner. I am certain that his admirable and cordial attitude reflects the philosophy of Rich and Michelle, who always put their customers first and consequently have developed an extremely loyal and appreciative following. Candance and Kathleen in the business office are also praiseworthy for their helpful and responsive approach to client service. Bravo to everyone! I wish that I could rate this company higher than five stars.

Catherine Hickson

Jason G. Was our service technician. Very friendly. Explained what he was going to do before he did any work. Made sure I had no other questions or concerns. Left everything tidy. Work was done well and in a timely manner. Always pleased with this company’s service.

Jerry Micko

James just left my house after completing my yearly inspection on my Trane unit and he was awesome. I have always had great service with Magic Touch and will continue to have them as my one and only air conditioning company. Again, thank you James for your wonderful professional service.

Packy Flickinger

Brad was very knowledgeable and communicative of the problem. Had it up and running in no time. I’ve delt with AC a bit in my day so I asked a few technical questions and his responses put me at ease. He also pointed out a couple of issues that need attending soon and rather than just explaining, he demonstrated at the unit. For those who want to dig deeper like I did prior to calling, you’ll also be quite impressed with his and Magic Touch’s certifications.

Evette Minns

Lucas is the man. He was on time, clean, neat and efficient. His knowledge was amazing. He did more than explain, he actually taught me how my unit works. Great hire Magic Touch Mechanical.

Willem Riede

Magic Touch Technician James just did an outstanding job doing the pre-cooling-season checkup of my systems. Magic Touch Mechanical are the ultimate professionals among air conditioning companies - you can rely on them to always get it right. I've used them for many years to maintain and install my new systems and I'm happy with the results.

larry binkovitz

Aaron was a superb the technician. Work performed professionally and conscientiously. Signed up for maintenance plan because of his professionalism.

Joi Ries

Lucas S did a great job. Was very informative and courteous.

Business Hours of Magic Touch Mechanical in Arizona

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

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Magic Touch Mechanical en Arizona
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