Reviews of CPR Cell Phone Repair Bridgeport (Computer Repair)

Karen T

I'm guilty of not doing this review in a timely manner but wanted to give credit where it's due. They gave me a written estimate on what appeared to be a dead "black screen" screen. My computer had been quite expensive and I had already taken it in to another known name and called Samsung about cost to fix, Both places quoted $500. plus. Though the laptop had cost over a thousand-- that's a lot of money to put into repairing it. I left my computer with them for repair. The first screen ordered came in and had a small crack- they offered my computer "for use with the cracked screen" while waiting on a new one to come in. I chose to let them just hold on to the laptop and make needed repairs. They changed screens - did necessary work and were within a few bucks of the initial estimate. Great job. It is great to do business with a small business who is local. Will be taking an Asus in for some help today!

Levi Swiger

U suck

Sarah Benson

Dmo fixed my phone. He’s awesome. Super quick and efficient. And entertaining! He’s great!

Amie Fluharty

I’m very pleased with the assistance I received at the Fanelli Boys outlet at the Meadowbrook Mall. Justin was extremely knowledgeable, courteous and provided excellent customer service. If, I ever need, future cell phone repairs, I will choose Fanelli Boys.

Diane M

Always friendly and helpful! Fixed my problem in less than an hour.

Johnna Herbig

Great service every time!! I always ask for David when going - he’s always so kind and helpful!!

Mark Cross

I’ve used The Fanelli Boys service 4 times in the past year and they are wonderful. Great service, fast and friendly and very knowledgeable: always eager to help and satisfy the customer.

wesley sprout

Very friendly and knowledgeable guys there at the Bridgeport WV location. Fast service and great work. They take pride in the job that they do. Will definitely be going back and recommending them to others.

Dave Hall

Been here multiple times to fix the same issue. They keep replacing my broken phone parts with other broken parts. Trash.

Autumn Brown

Great customer service and fast work! Thanks so much, Matt!

Hunter McGahan

David did a great job fixing my phone screen for me.

Tori Zielinski

Super fast service. And great guys working there.

Beth Lemon

Very poor customer service. They do not call when work is finished. They have poor to no regard for their customers.

gary merryman

Had a New Battery installed in my Motorola Droid, did a Great job at their St.Clairsville,OH store

Maria Ammons

I had a screen replacement in a Galaxy S5 back in January 2016. I kept waiting for a screen to come in, but they were delayed to the snow storm. I called on a Friday afternoon, and they had 1 screen that was white, which is what I needed. I couldn't get there right away because my kids were going to be getting out of school. They said they'd hold it for me until 4pm. When I got there, I was told 1 hr. In 40 minutes I got the call that my phone was finished. It has worked fine ever since. I would recommend them to anyone and would use their services again.

MasterReynard

Quick, no fuss repair service . David was cordial, even when it was super busy!

Sher Brunelle

Wonderful service. Matt took very good care of my phone quickly

lex robe

I had gotten my screen fixed at another place, the people did not fix my screen correctly. So I took it to the Fanelli Brothers and Adam the assistant manager took less than 10 minutes and fixed all the issues the other place had caused with my phone! Awesome customer service and a huge shout to adam for being so helpful! :)

Kristi Perrine

I wanted to tell you about the terrible experience we had tonight, Saturday February 24, at the Fanelli Boys Inc at 2399 Meadowbrook Mall Bridgeport WV, 26330. My husband and I walked up to the booth at approx 7:30 p.m. to buy a replacement phone for him. We have Boost Mobile already & actually have been to this kiosk before, with great results. We knew exactly what we wanted, a LG Tribute HD, and located one in the case. When I asked to purchase it, we were refused service because he had to many repairs to make for the evening. He suggested that we come back tomorrow and I let him know that we were from out of town, about 60 minutes one way, and didn't often make the trip to the mall. He then suggested that we travel to another boost mobile store close by and get the phone there. Since we were not local, we didn't feel comfortable trying to find a store in an unfamiliar place. I again asked to purchase it and said that we just needed the phone & I would set it up ourselves. He was unable & unwilling to help us. This was extremely frustrating and we really could hardly believe that they were refusing paying customers.

Karen T

I'm guilty of not doing this review in a timely manner but wanted to give credit where it's due. They gave me a written estimate on what appeared to be a dead "black screen" screen. My computer had been quite expensive and I had already taken it in to another known name and called Samsung about cost to fix, Both places quoted $500. plus. Though the laptop had cost over a thousand-- that's a lot of money to put into repairing it. I left my computer with them for repair. The first screen ordered came in and had a small crack- they offered my computer "for use with the cracked screen" while waiting on a new one to come in. I chose to let them just hold on to the laptop and make needed repairs. They changed screens - did necessary work and were within a few bucks of the initial estimate. Great job. It is great to do business with a small business who is local. Will be taking an Asus in for some help today!

Levi Swiger

U suck

Sarah Benson

Dmo fixed my phone. He’s awesome. Super quick and efficient. And entertaining! He’s great!

Amie Fluharty

I’m very pleased with the assistance I received at the Fanelli Boys outlet at the Meadowbrook Mall. Justin was extremely knowledgeable, courteous and provided excellent customer service. If, I ever need, future cell phone repairs, I will choose Fanelli Boys.

Diane M

Always friendly and helpful! Fixed my problem in less than an hour.

Johnna Herbig

Great service every time!! I always ask for David when going - he’s always so kind and helpful!!

Mark Cross

I’ve used The Fanelli Boys service 4 times in the past year and they are wonderful. Great service, fast and friendly and very knowledgeable: always eager to help and satisfy the customer.

wesley sprout

Very friendly and knowledgeable guys there at the Bridgeport WV location. Fast service and great work. They take pride in the job that they do. Will definitely be going back and recommending them to others.

Dave Hall

Been here multiple times to fix the same issue. They keep replacing my broken phone parts with other broken parts. Trash.

Autumn Brown

Great customer service and fast work! Thanks so much, Matt!

Hunter McGahan

David did a great job fixing my phone screen for me.

Tori Zielinski

Super fast service. And great guys working there.

Beth Lemon

Very poor customer service. They do not call when work is finished. They have poor to no regard for their customers.

gary merryman

Had a New Battery installed in my Motorola Droid, did a Great job at their St.Clairsville,OH store

Maria Ammons

I had a screen replacement in a Galaxy S5 back in January 2016. I kept waiting for a screen to come in, but they were delayed to the snow storm. I called on a Friday afternoon, and they had 1 screen that was white, which is what I needed. I couldn't get there right away because my kids were going to be getting out of school. They said they'd hold it for me until 4pm. When I got there, I was told 1 hr. In 40 minutes I got the call that my phone was finished. It has worked fine ever since. I would recommend them to anyone and would use their services again.

MasterReynard

Quick, no fuss repair service . David was cordial, even when it was super busy!

Josh Tomko

Very professional & quick. Definitely recommend.

Sher Brunelle

Wonderful service. Matt took very good care of my phone quickly

lex robe

I had gotten my screen fixed at another place, the people did not fix my screen correctly. So I took it to the Fanelli Brothers and Adam the assistant manager took less than 10 minutes and fixed all the issues the other place had caused with my phone! Awesome customer service and a huge shout to adam for being so helpful! :)

Kristi Perrine

I wanted to tell you about the terrible experience we had tonight, Saturday February 24, at the Fanelli Boys Inc at 2399 Meadowbrook Mall Bridgeport WV, 26330. My husband and I walked up to the booth at approx 7:30 p.m. to buy a replacement phone for him. We have Boost Mobile already & actually have been to this kiosk before, with great results. We knew exactly what we wanted, a LG Tribute HD, and located one in the case. When I asked to purchase it, we were refused service because he had to many repairs to make for the evening. He suggested that we come back tomorrow and I let him know that we were from out of town, about 60 minutes one way, and didn't often make the trip to the mall. He then suggested that we travel to another boost mobile store close by and get the phone there. Since we were not local, we didn't feel comfortable trying to find a store in an unfamiliar place. I again asked to purchase it and said that we just needed the phone & I would set it up ourselves. He was unable & unwilling to help us. This was extremely frustrating and we really could hardly believe that they were refusing paying customers.

DelRae Fisher

All the staff was very friendly. They went above and beyond to fix the issue. Would recommend Fanelli Boys in Bridgeport to anyone.

Stoney Summers

Great place fast service and phone looks brand new

george bradford

Had a bad experience here. They replaced my screen, now my vibration no longer works nor the loud speaker. So they overnighted the loud speaker. the next day I show up at 8:23 to have speaker put in and was denied service because of the time. I work over the road and long hours. Being 1000 miles from home it's really frustrating when you can't get the help you need.

Heyitzkait 420

Had my kids iPod Touch screen replacement and they told me it will be $125 when we went to pick it up they said it will be $160 I told him we was told it will be $125 he said they was wrong it is $160 wouldn’t even discuss it!!!!

Jean crandall

Great customer service! Answered all of our questions and was very helpful. Replaced the battery in my husband’s iPhone and helped us pick out a great iPhone for me! Would definitely recommend them!

clara altovilla

Maxwell was great fixed fast fair price good advice highly recommend

Mark

The techs fully explained the process and worked to transfer my data from a black screen to my replacement device in a very timely manner.

Roger Wright

I recently had to have a screen replaced on my Samsung Galaxy S7 Edge and called these guys up as soon as I returned from vacation. I was given a pretty accurate price estimation and told it would be about a 3 to 5 day wait for the part to come in. When I dropped it off, the technician I spoke to was super helpful and mentioned it could be done by the next day at best if not within the 3 to 5 days as noted above. To my surprise, I did in fact receive a call the next day letting me know the phone was ready to be picked up. It was in perfect condition and looked like new again. Definitely pleased with the service I received!

Asia Quinn

I haven't had my phone done here but several of my friends have and they said it was a really good place to go. An now that my phone screens is cracked I'm about to take those good words into mind and go there to get it fixed.

Jamey Dean

I went fearing the worst, and left completely happy. Adam Houtz, the Assistant Manager in Bridgeport, cleaned the port on my iPhone and ran the diagnostics. Just needed cleaned. No charge and fantastic service. I will always come to these guys first.

Kyle Lehosit

David fixed my wife's phone after she smashed it in a car door he was so helpful, worked very quickly, and was an absolute joy to work with! I'm so glad he was working when I brought my phone in.

Robert Riestenberg

David really helped me out when my phone stopped working. Got it working just like new and was polite and friendly! It was a great experience, and I'll definitely come by in the future.

Yasmin Norman

They are very friendly and do everything possible to fix the repairs needed and in a timely matter

Forever Strong - Band

David Moses fixed the hell out of my phone and now it works better than ever. Love this place.

Ace Gibby

Excellent customer service and fixed my device in 2 hours. Matched price from website competitors!!!! Highly recommend Fanelli for all the other services that they can provide!!

DelRae Fisher

All the staff was very friendly. They went above and beyond to fix the issue. Would recommend Fanelli Boys in Bridgeport to anyone.

Stoney Summers

Great place fast service and phone looks brand new

george bradford

Had a bad experience here. They replaced my screen, now my vibration no longer works nor the loud speaker. So they overnighted the loud speaker. the next day I show up at 8:23 to have speaker put in and was denied service because of the time. I work over the road and long hours. Being 1000 miles from home it's really frustrating when you can't get the help you need.

Heyitzkait 420

Had my kids iPod Touch screen replacement and they told me it will be $125 when we went to pick it up they said it will be $160 I told him we was told it will be $125 he said they was wrong it is $160 wouldn’t even discuss it!!!!

Jean crandall

Great customer service! Answered all of our questions and was very helpful. Replaced the battery in my husband’s iPhone and helped us pick out a great iPhone for me! Would definitely recommend them!

clara altovilla

Maxwell was great fixed fast fair price good advice highly recommend

Mark

The techs fully explained the process and worked to transfer my data from a black screen to my replacement device in a very timely manner.

Roger Wright

I recently had to have a screen replaced on my Samsung Galaxy S7 Edge and called these guys up as soon as I returned from vacation. I was given a pretty accurate price estimation and told it would be about a 3 to 5 day wait for the part to come in. When I dropped it off, the technician I spoke to was super helpful and mentioned it could be done by the next day at best if not within the 3 to 5 days as noted above. To my surprise, I did in fact receive a call the next day letting me know the phone was ready to be picked up. It was in perfect condition and looked like new again. Definitely pleased with the service I received!

Asia Quinn

I haven't had my phone done here but several of my friends have and they said it was a really good place to go. An now that my phone screens is cracked I'm about to take those good words into mind and go there to get it fixed.

Jamey Dean

I went fearing the worst, and left completely happy. Adam Houtz, the Assistant Manager in Bridgeport, cleaned the port on my iPhone and ran the diagnostics. Just needed cleaned. No charge and fantastic service. I will always come to these guys first.

Kyle Lehosit

David fixed my wife's phone after she smashed it in a car door he was so helpful, worked very quickly, and was an absolute joy to work with! I'm so glad he was working when I brought my phone in.

Robert Riestenberg

David really helped me out when my phone stopped working. Got it working just like new and was polite and friendly! It was a great experience, and I'll definitely come by in the future.

Yasmin Norman

They are very friendly and do everything possible to fix the repairs needed and in a timely matter

Forever Strong - Band

David Moses fixed the hell out of my phone and now it works better than ever. Love this place.

Ace Gibby

Excellent customer service and fixed my device in 2 hours. Matched price from website competitors!!!! Highly recommend Fanelli for all the other services that they can provide!!

Austin Taylor

I recently got in contact about getting a backlit keyboard and was quoted given a very reasonable quote but due to weather restrictions and time constraints, I wasn't able to do business this time around but have many times before. Customer service and communication is always very professional and very helpful. Absolutely will do business Soon and will recommend many more friends to these guys.

Vince Randall

My iPhone 6 battery was dying after nearly three years. I took it in, and they replaced it in under an hour; breathed new life into my phone. Plus, they give military, veteran, law enforcement discount. Thanks, Fenelli Boys!

Cassie Gordon

Fanelli Boys offered my dad clear pricing and estimated timing for his computer repair, and their location is conveniently located for him. Hopefully they can help meet his needs! I hope to update soon!

Sarah .

Thought I needed to buy a new iphone until I heard they could replace the battery and now it works perfectly. This is the second time they have saved me from buying a new phone. Fast, professional and great prices. Love these guys!

Justin Fanelli

Life time warranty on repairs and a low price guarantee. What more could you ask for!

Lucas McGinnis

Thank you for the excellent work on my iPhone!!! I cracked my screen and then it stopped working all together. You all saved me hundreds of dollars! My wife was able to drop it off before work and pick up later. I will definitely be recommending anyone that needs their phone fixed to come here. Thanks again!!

Gage Jackson

Did a perfect job fixing my phone and couldn't ask for more!

Olivia Insani

I got my iPhone battery replaced - the service was quick, efficient, and they took care of the problem! I would recommend them to anyone.

Benjamin Wilfong

David is a great guy that delivered excellent service when I needed it most. I would give this man 10 stars if I could.

Ashley

My phone is as good as new!

Kat Snider

Fixed my mom's phone so quickly I felt like an idiot, but THEY did Not make me feel that way. Nice, polite,cheerful service. Thank you guys so much, you were a bright spot in an otherwise bad day.

rachel rucker

David is the best dude.

Wyatt Sheets

Went from a destroyed phone, to a working one in a matter of a couple hours.

Shanli Posey

David is SUPER helpful and was very nice! Thank you David!!!

Robert Osborne

Great customer service. Always very quick and efficient to deal with.

Tori Lee

David/Dmo has fixed my phone an embarrassing number of times. Each time he's been super nice, helpful, and powerful looking.

Tonya Barber

I got my tablet fixed at a crappy place first, then went here. The guys were great, very helpful and fixed my tablet in no time. There was some bumps with shipping of parts but they called and let me know what was going on right away. The guys also helped with insuring my tablet screen. Highly recommend. Easy great dependable service at a reasonable price.

Andrew Cox

Had my IPhone serviced by Dave. Great experience. Professional service.

Austin Taylor

I recently got in contact about getting a backlit keyboard and was quoted given a very reasonable quote but due to weather restrictions and time constraints, I wasn't able to do business this time around but have many times before. Customer service and communication is always very professional and very helpful. Absolutely will do business Soon and will recommend many more friends to these guys.

Vince Randall

My iPhone 6 battery was dying after nearly three years. I took it in, and they replaced it in under an hour; breathed new life into my phone. Plus, they give military, veteran, law enforcement discount. Thanks, Fenelli Boys!

Cassie Gordon

Fanelli Boys offered my dad clear pricing and estimated timing for his computer repair, and their location is conveniently located for him. Hopefully they can help meet his needs! I hope to update soon!

Sarah

Thought I needed to buy a new iphone until I heard they could replace the battery and now it works perfectly. This is the second time they have saved me from buying a new phone. Fast, professional and great prices. Love these guys!

Justin Fanelli

Life time warranty on repairs and a low price guarantee. What more could you ask for!

Lucas McGinnis

Thank you for the excellent work on my iPhone!!! I cracked my screen and then it stopped working all together. You all saved me hundreds of dollars! My wife was able to drop it off before work and pick up later. I will definitely be recommending anyone that needs their phone fixed to come here. Thanks again!!

Gage Jackson

Did a perfect job fixing my phone and couldn't ask for more!

Olivia Insani

I got my iPhone battery replaced - the service was quick, efficient, and they took care of the problem! I would recommend them to anyone.

Benjamin Wilfong

David is a great guy that delivered excellent service when I needed it most. I would give this man 10 stars if I could.

Ashley

My phone is as good as new!

Kat Snider

Fixed my mom's phone so quickly I felt like an idiot, but THEY did Not make me feel that way. Nice, polite,cheerful service. Thank you guys so much, you were a bright spot in an otherwise bad day.

rachel rucker

David is the best dude.

Wyatt Sheets

Went from a destroyed phone, to a working one in a matter of a couple hours.

Shanli Posey

David is SUPER helpful and was very nice! Thank you David!!!

Robert Osborne

Great customer service. Always very quick and efficient to deal with.

Tori Lee

David/Dmo has fixed my phone an embarrassing number of times. Each time he's been super nice, helpful, and powerful looking.

Tonya Barber

I got my tablet fixed at a crappy place first, then went here. The guys were great, very helpful and fixed my tablet in no time. There was some bumps with shipping of parts but they called and let me know what was going on right away. The guys also helped with insuring my tablet screen. Highly recommend. Easy great dependable service at a reasonable price.

Andrew Cox

Had my IPhone serviced by Dave. Great experience. Professional service.

Matt Hoezee

They were able to fix my problem, a broken screen on an iphone 6, within a matter of hours. The phone looks new. I thought they were a little pricey but then again I don't think I could have found anyone else to fix the screen for any less or any better. The person at the kiosk was very friendly and professional.

Geoffrey Francis

Really exceptional service for this old phone. I will continue to use this company. Thank you.

lauren smith

I specifically give David Lehosit a 5 star rating because he did a wonderful job with customer service.

Frankie Stout

Very fast replaced my screen in half an hour very professional friendly

Angela Yost

Ran over my note 8 phone. I didn't think it could be fixed. They done a great job. It looks brand new. It works perfect. Would definitely use again. Very fast service. THANKS!

Helen Vance

Excellent service. Thank you so much Adam I highly recommend your services.

Teddy Roby

Tried to completely rip me off!! Tried to charge $165 to replace a screen on a phone that cost $200!! And that price is the high end of what I have found!! No thank you!!!

Liz Collett

The biggest waste of time and money. I took my son's water damaged phone to the Meadowbrook Mall location. I was optomistic but realistic. It was a last resort before purchasing another phone. I opted to have them clean and perform a diagnostic on the phone which I was told would cost $35 and would take one or two days. They kept the phone for approximately one week. The technician told me the phone needed a new screen and a new battery. According to their tech, the test performed on the phone after the new screen and battery indicated the phone was operable and in good working order. I was told by the first technician the repairs would cost an additional $120.00 for the screen and battery. I asked three times if that was the correct amount and I was told yes but that total did not include tax. I agreed to the repairs and the amount quoted.The phone took an additional two days due to waiting on a new screen. According to the tech they test the phone with test parts and then replace them with new ones if the repairs are sanctioned. After the agreement was reached, the techs called to get my son's password so they could test the software. I provided it and once again repeated the price quoted to me prior to pick up. At that time, the tech tried to up the price by an additional $70.00. I told them emphatically I was not paying an additional $70. Apparently, the first screen ordered was broken so in essence they tried to charge me for two screens.. After a small argument, they agreed to the original price of $120. This put the total at $155, a little under what I could buy a new 5C for online. I picked up the phone and the tech showed me the phone and told me they had tested the phone and it worked perfectly, they also mentioned the parts were warranted for 6 months and any issues involving those parts would be repaired and replaced at no additional cost. Too good to be true. That evening I took the phone home and plugged it into the charger. To my dissatisfaction, I found that the phone was not showing that it was charging. After several hours of being plugged into the charger, the phone still only showed the battery being charged 7%. I called Fanelli Boys the following morning, less than 24 hours after picking it up, and told them about my issue. The tech said to bring it back in and they would check the battery. I took the phone back that afternoon and waited for approximately 30 mins. while they worked on the phone. They showed me that the battery worked and said no problem, the phone should work fine. I took it home and kept an eye on the charge for 24 hours. It appeared ok. My son was out of town so it was approximately 4 days later before he got home and started pulling items off of his icloud. The phone began powering off while he was using it even though the phone showed a charge. This happened numerous times within 30 minutes of use. I called Fanelli's the next day and told them of our dissatisfaction considering they assured me that they had tested the phone on numerous occasions and it was functioning properly, I was told to once again bring the phone to them. I did as asked and was told they needed to keep the phone overnight. The next day a tech called and said it would take another couple of days to test the phone. On the second day I called for a status and was told the phone needed additional work and that now the phone would not even power on. Needles to say I was completely dissatisfied. I saw it as a way to milk more money out of me for repairs that may or may not work. I was assured at first that after much testing it was proven that the phone only needed a new screen and battery. Since they had it for a total of 10 days you would think they would have tested the phone long enough to know if it worked or not. We tested it for only a few minutes and found it did not work so what was the problem that Fanelli's Techs could not figure it out. Had to fight to get any refund. Had no problem paying $35 for initial testing. Ended up paying $68 and refunded me $96.

Taylor Daft

I was very happy with the way David was able to help me out with my phone screen. I had no idea I could go from a completely shattered and almost useless phone to having it back within only a few hours. By him being able to fix it, it saved me hundreds of dollars by not having to get a completely new phone. Friendly and very quick service there, and I do plan on coming back for any other fixes.

Jordan Hammitt

David got my S7 working like new after I thought my screen was dead for good. Fast and friendly service will definitely be back.

Steven Warner

Took my phone to Maxwell at Meadowbrook Mall today he fixed it in 15 minutes AT&T said it could not be fixed Maxwell took care of me thank you all very much AAAAAA+++++++++

Josh Riel

Very impressed with the Meadowbrook Mall Fanelli Boys location. They not only got the problem fixed but gained a lifetime customer. I have been to their other location and was happy, but Matt really showed good customer service.

G D

Dropped my phone in water, was panicking after I packed it rice all day then the rice was jammed in the charger port. They fixed it seconds and wouldn’t take money for it. Just said , “ come back” love these hard working guys.

Drakeo .

David was very helpful, honest and fixed my phone fast, highly recommend.

Sandi Loudin

I went to get my computer fixed a couple months ago, and they were all very friendly and contacted me when it was finished, which is what I needed. I will start going here from now on

John Fluharty

I have had two phone screens replaced here and both phones work as good as new. These guys do top-notch work!

Matt Hoezee

They were able to fix my problem, a broken screen on an iphone 6, within a matter of hours. The phone looks new. I thought they were a little pricey but then again I don't think I could have found anyone else to fix the screen for any less or any better. The person at the kiosk was very friendly and professional.

Gary Taylor

Very professional excellent workmanship I am satisfied with everything they have done for me I recommend this place

Geoffrey Francis

Really exceptional service for this old phone. I will continue to use this company. Thank you.

lauren smith

I specifically give David Lehosit a 5 star rating because he did a wonderful job with customer service.

Frankie Stout

Very fast replaced my screen in half an hour very professional friendly

Angela Yost

Ran over my note 8 phone. I didn't think it could be fixed. They done a great job. It looks brand new. It works perfect. Would definitely use again. Very fast service. THANKS!

Helen Vance

Excellent service. Thank you so much Adam I highly recommend your services.

Teddy Roby

Tried to completely rip me off!! Tried to charge $165 to replace a screen on a phone that cost $200!! And that price is the high end of what I have found!! No thank you!!!

Liz Collett

The biggest waste of time and money. I took my son's water damaged phone to the Meadowbrook Mall location. I was optomistic but realistic. It was a last resort before purchasing another phone. I opted to have them clean and perform a diagnostic on the phone which I was told would cost $35 and would take one or two days. They kept the phone for approximately one week. The technician told me the phone needed a new screen and a new battery. According to their tech, the test performed on the phone after the new screen and battery indicated the phone was operable and in good working order. I was told by the first technician the repairs would cost an additional $120.00 for the screen and battery. I asked three times if that was the correct amount and I was told yes but that total did not include tax. I agreed to the repairs and the amount quoted.The phone took an additional two days due to waiting on a new screen. According to the tech they test the phone with test parts and then replace them with new ones if the repairs are sanctioned. After the agreement was reached, the techs called to get my son's password so they could test the software. I provided it and once again repeated the price quoted to me prior to pick up. At that time, the tech tried to up the price by an additional $70.00. I told them emphatically I was not paying an additional $70. Apparently, the first screen ordered was broken so in essence they tried to charge me for two screens.. After a small argument, they agreed to the original price of $120. This put the total at $155, a little under what I could buy a new 5C for online. I picked up the phone and the tech showed me the phone and told me they had tested the phone and it worked perfectly, they also mentioned the parts were warranted for 6 months and any issues involving those parts would be repaired and replaced at no additional cost. Too good to be true. That evening I took the phone home and plugged it into the charger. To my dissatisfaction, I found that the phone was not showing that it was charging. After several hours of being plugged into the charger, the phone still only showed the battery being charged 7%. I called Fanelli Boys the following morning, less than 24 hours after picking it up, and told them about my issue. The tech said to bring it back in and they would check the battery. I took the phone back that afternoon and waited for approximately 30 mins. while they worked on the phone. They showed me that the battery worked and said no problem, the phone should work fine. I took it home and kept an eye on the charge for 24 hours. It appeared ok. My son was out of town so it was approximately 4 days later before he got home and started pulling items off of his icloud. The phone began powering off while he was using it even though the phone showed a charge. This happened numerous times within 30 minutes of use. I called Fanelli's the next day and told them of our dissatisfaction considering they assured me that they had tested the phone on numerous occasions and it was functioning properly, I was told to once again bring the phone to them. I did as asked and was told they needed to keep the phone overnight. The next day a tech called and said it would take another couple of days to test the phone. On the second day I called for a status and was told the phone needed additional work and that now the phone would not even power on. Needles to say I was completely dissatisfied. I saw it as a way to milk more money out of me for repairs that may or may not work. I was assured at first that after much testing it was proven that the phone only needed a new screen and battery. Since they had it for a total of 10 days you would think they would have tested the phone long enough to know if it worked or not. We tested it for only a few minutes and found it did not work so what was the problem that Fanelli's Techs could not figure it out. Had to fight to get any refund. Had no problem paying $35 for initial testing. Ended up paying $68 and refunded me $96.

Taylor Daft

I was very happy with the way David was able to help me out with my phone screen. I had no idea I could go from a completely shattered and almost useless phone to having it back within only a few hours. By him being able to fix it, it saved me hundreds of dollars by not having to get a completely new phone. Friendly and very quick service there, and I do plan on coming back for any other fixes.

Jordan Hammitt

David got my S7 working like new after I thought my screen was dead for good. Fast and friendly service will definitely be back.

Steven Warner

Took my phone to Maxwell at Meadowbrook Mall today he fixed it in 15 minutes AT&T said it could not be fixed Maxwell took care of me thank you all very much AAAAAA+++++++++

Josh Riel

Very impressed with the Meadowbrook Mall Fanelli Boys location. They not only got the problem fixed but gained a lifetime customer. I have been to their other location and was happy, but Matt really showed good customer service.

G D

Dropped my phone in water, was panicking after I packed it rice all day then the rice was jammed in the charger port. They fixed it seconds and wouldn’t take money for it. Just said , “ come back” love these hard working guys.

Drakeo

David was very helpful, honest and fixed my phone fast, highly recommend.

Sandi Loudin

I went to get my computer fixed a couple months ago, and they were all very friendly and contacted me when it was finished, which is what I needed. I will start going here from now on

John Fluharty

I have had two phone screens replaced here and both phones work as good as new. These guys do top-notch work!