Reviews of Air Service of West Virginia (Computer Repair)

Deborah Whoolery

My heat pump was freezing up around the outside about 3/4 of the way up. A tech came out from Air Services on Thur. I needed Freon and he cleaned my filters. So he said everything else looked good. So $259.70 latter he leaves. It was on the warmer side for a day and it ran great. Once it got below 36 it froze up again but this time it froze up the whole way. I called back on Sat and left a message. I got a call back and was told he could come out but it would be overtime pay!!! REALLY!!!! It's not my fault your tech guy didn't fix it right after he charged me $259.70. He told me they were opened on Monday Christmas Eve day until 12 PM and they could come out then. I get a call on Monday morning and I'm told that even though they were opened there was no Tech there to do service calls and if someone did come out it would be overtime. Really!!!! I don't understand this logic. I paid $170.00 labor and it is not even fixed. I made an appointment for Wed after Christmas. The more I though about the situations the more upset I got upset. I have cancelled my appointment on Wed and have called someone else to come out. I gave one stars because it wouldn't allow me to post with zero stars marked. What do you all care if I have to run my electricity up by running on emergency heat setting.

pingle0413 .

I submitted a review earlier that I have since deleted. I was upset with their recent visit but after talking to them they worked hard to make things right. I appreciate the extra effort.

Deborah Whoolery

My heat pump was freezing up around the outside about 3/4 of the way up. A tech came out from Air Services on Thur. I needed Freon and he cleaned my filters. So he said everything else looked good. So $259.70 latter he leaves. It was on the warmer side for a day and it ran great. Once it got below 36 it froze up again but this time it froze up the whole way. I called back on Sat and left a message. I got a call back and was told he could come out but it would be overtime pay!!! REALLY!!!! It's not my fault your tech guy didn't fix it right after he charged me $259.70. He told me they were opened on Monday Christmas Eve day until 12 PM and they could come out then. I get a call on Monday morning and I'm told that even though they were opened there was no Tech there to do service calls and if someone did come out it would be overtime. Really!!!! I don't understand this logic. I paid $170.00 labor and it is not even fixed. I made an appointment for Wed after Christmas. The more I though about the situations the more upset I got upset. I have cancelled my appointment on Wed and have called someone else to come out. I gave one stars because it wouldn't allow me to post with zero stars marked. What do you all care if I have to run my electricity up by running on emergency heat setting.

pingle0413

I submitted a review earlier that I have since deleted. I was upset with their recent visit but after talking to them they worked hard to make things right. I appreciate the extra effort.

Jenna Rabideau

Our air conditioning went out on the hottest week in summer. They fit us in & replaced our coil. When it still wasn’t working right they came back on a Friday night and worked until it was cold in our house. Cant thank them enough. Excellent techs, service, & pricing! Thanks guys!

Mike Tennant

Great experience! very friendly and fast on time service.

Randy Neal

Air Service installed a mini split HVAC unit on my building within less than a week, from start to finish (actual install only took a day). Professional service and quality work!

Luke Stawovy

Our technician Harvey came to work on our air conditioning unit the same day we called which was extremely convenient. Not only did he provide great care and fixed the problem he also showed us how to do maintenance on the unit and HVAC system in the house as well. We'd recommend Air Service of West Virginia to our friends.

Jenna Rabideau

Our air conditioning went out on the hottest week in summer. They fit us in & replaced our coil. When it still wasn’t working right they came back on a Friday night and worked until it was cold in our house. Cant thank them enough. Excellent techs, service, & pricing! Thanks guys!

Mike Tennant

Great experience! very friendly and fast on time service.

Randy Neal

Air Service installed a mini split HVAC unit on my building within less than a week, from start to finish (actual install only took a day). Professional service and quality work!

Luke Stawovy

Our technician Harvey came to work on our air conditioning unit the same day we called which was extremely convenient. Not only did he provide great care and fixed the problem he also showed us how to do maintenance on the unit and HVAC system in the house as well. We'd recommend Air Service of West Virginia to our friends.

Matthew Kritzer

Great company that does heating and cooling installation and service.

Patricia McDade

So far we having been waiting for two weeks this year after they came last year and did not fix our unit. Last week they cancelled because of weather. Wondering if it will be the same this week. It really sucks because the weather here is unpredictable and we would just like for them to show up and fix it

Matthew Kritzer

Great company that does heating and cooling installation and service.

Patricia McDade

So far we having been waiting for two weeks this year after they came last year and did not fix our unit. Last week they cancelled because of weather. Wondering if it will be the same this week. It really sucks because the weather here is unpredictable and we would just like for them to show up and fix it