Reviews of True Blue Computers (Computer Repair)

Winston Glover

Great customer service and honest company.

Cole Chavious

I'm the IT Director for a local business and this is my second time reviewing True Blue Computers. The service are excellent and the prices are low. They are very easy to work with. This time I needed a hard drive and was able to get one from them $50 cheaper than the one that was recommended on Amazon. They're my go-to when we need supplies.

Casey

Couldn't fix this one! I brought my desktop gaming computer into the shop for diagnosetics and repair. They had it about 2 weeks, I paid the man $150 and they handed my PC back in pieces stating they couldn't figure it out. Thanks for nothing.

Tim Henson

Greg and his team are your go to source for computer repair. I highly recommend them.

Alina Cretu

I won't trust my phone to anyone else. I've been quoted by other places to repair my iPhone 5s glass and they where so expensive, NOT THE CASE with True Blue. What a nice group of people athey had my phone glass repaired the same day to boot!

JB Lydon

Was able to diagnose what was wrong with my PC, unfortunately it was the motherboard. They were able to save my data for me. Thought about buying a rebuilt PC from them, but the cost of a rebuilt and a new was the same. So just bought a new PC.

Elko Spas, Billiards & Pools Elko

Knowledgable and Kind.... Networks, PC to Mac!

Phil Alfano

Greg and Chris were very helpful in helping fix my laptop. When I took it to them I didn't know if it was a minor problem or if the laptop would have to be scrapped. Instead Greg guessed at the probable issue and suggested I leave it with them to do a diagnostic review. He called the next morning indicating they had fixed the problem, and it was minor, He also said they were going to check it out for any additional problems. When I picked it up, he told me there were no additional issues, and I only owed them a small amount over the original cost of the diagnostic review. Very knowledgeable, professional and reasonable. A very welcome combination.

Brokerblogger Bill

I got more than an hour service, but only charged for one hour, because of unavoidable interruptions from "walk in's" when I brought my old and new laptops into their office. Greg was very busy that day. I made the appointment thinking it was going to be simple, and a short time, to get done what I needed to get done. Well, it turns out that IE, the latest version, was not working well on my new laptop,. When Firefox and Google Chrome were installed, they worked fine. I kept telling Greg that I was super busy at that time, and didn't want to learn a new browser. But, when I saw that most of the problems that I was having were caused by IE, he was able to educate me to the valuable opportunity of Firefox, and make it easy to accept by gently leading me to make the right decision. I like it when I'm gently educated to the best decision for me, because I'm like most people, I resist changing from what I'm used to. Greg is a true professional. I will continue using True Blue Computers for all my hardware needs!

Michael Stonefield

I was scared that my laptop repair would be insane and could mess it up, but they coached me through it (it as my hard drive on my HP envy laptop) they gave me the prices and they were incredibly reasonable!!! I even upgraded to a solid state drive! This will now be my go to for computer repairs, thank you guys so much!!! (And I believe the guys name was Chris) he was very nice!

phroadrick

Professional, courteous, knowledgeable and honest. What a great company. Greg Whinnie is a true gentleman and his staff is fantastic. They quickly and accurately diagnose any computer problem and don't try to needlessly upsell. Can't recommend them highly enough. They have earned my business for life! Frederick V. Myrtle Beach

Matthew Mahood

True Blue was able to help me quick and fast. They got my problem solved in a matter of a few hours. Thanks guys.

Tommy K

I've had about a half dozen good experiences with True Blue. They do what they tell me they will do and they don't over promise. I've had simple transactions even when the problems are complex. Highly recommended.

Matt Freedman

True Blue continues to go above and beyond Everytime we need them. Thanks!

CIV NIK

$70 per hour, just for 5 mins work, no flat fees offered. they count by mins. Let’s see if u need to update windows for 2.5 hours? I could just buy a new one.

Shawn Cullipher

Great computer repair Tech's

Tony Zack

Greg and his staff are top notch. I have dealt with Greg, Chris and Ben. All 3 have gone above and beyond for my business. They have helped me from start up to crash and have been excellent every time. As frustrating as computers can be they have remained quick and helpful. I would recommend them to any individual or small business. Mister Sparky of Myrtle Beach

Michalle Heckard

Very happy with the lap top and software that my husband and I purchased from True Blue Computers.

Elizabeth Wall

They did a great job getting data off of my old laptop.

Becca Leigh

Very nice

Meche Williams

Computers are not my area of expertise but it is definitely theirs. Great job guys and keep up the awesome work. I will continue to recommend others.

Gus Mayer

On 1/14/19 Johnthan came to my home and transferred everything from an old desktop to a new all-in-one, also suggested we replace our old router which was 9 years old,he showed us a router on his phone and wife went to Office Depot and purchased it and Johnthan installed it with no problem.Everything is running faster then any computer we have ever had.Tech spent 2 hours at our home,price was very reasonable.Very satisfied with True Blue and Johnthan,will use them again when and if needed.

Emily Maas

My iPhone 5s fell and the screen was popped up along one edge. The phone was automatically pressing things randomly on the phone whenever I would press hard enough to move the screen even a little. They were able to diagnose the problem and repair my phone the same day at a reasonable price. 5/5!

Momb Johnson

Gregg and his staff are certainly customer oriented. I did a stupid thing with one of my office computers and Gregg got us back operational realizing time is money in my business. Thank you Gregg

Sherry Kappauf

Michael V. made the data transfer and set-up of our new computer seamless. Very professional and attention to detail was phenomenal!

Bob Freedman

great service/fast response! Truly a lifesaver! Bob Freedman

Craig Bourque

Laptop was running slow and sluggish and then the dreaded blue screen of death appeared. True Blue diagnosed the problem, replaced the hard drive and transferred everything over. Nothing lost and everything gained. Great job. Great crew. Will go nowhere else for my computer needs.

Diane DuLoft

The staff at True Blue Computers is very professional. They have quickly and efficiently resolved our computer and networking issues (generally self inflicted issues). I highly recommend this team!!

William Connors

Greg, Chris and Jonathan are extremely well versed in both hard and software issues. Without question the best in this area. Personable and willing to help. Nice office as well.

Robert Lane

Prices outrageous. Called about replacing a laptop screen. They quoted 200.00. I looked up the part it costs 36.00. It literally was 12 screws and a plug. took me 10 minutes to change it. They were going to charge 164.00 in labor that took 10 minutes. I hear they do good work but you better be ready to pay

Joseph Castellano

Gregg and his staff have been doing our computer work and service for a number of years now at a top level. Martha and I recommend them highly

Ricky Cox

True Blue repaired the screen on my iPhone and even advised me as to the type of screen protection they recommend to protect it in the future. I highly recommend them for all your computer needs.

EASY TIDE

Problem solvers....and they have saved us numerous times! Extremely smart people...

Express Employment

True Blue fixed an internal employees phone screen and had it returned in no time! Great service and a great fix!

Conner Moyer

The team at True Blue goes above and beyond what's expected. Don't waste your time and money going to Best Buy — go to the guys and gals at True Blue. They truly listen to what the issue is, how they're going to go about fixing the problem and then making sure along the way of fixing, that you're in the know if bumps come up. Myrtle Beach is blessed.

Frank Espinal

These guys keep our store operating in top peak performance. We just had them come by our store last week to cleanup our systems as part of our operational maintenance. They are only a phone call away, if we ever have an issue and can remotely log on to assess any system problems. These guys were able to build new computer systems during our XP to Win7 conversion a few years back before the Holiday season without missing a beat. We have the highest level of confidence in Greg and his team with our business. Thank you for all you do!

Troy Pettit

My computer crashed while doing a system restore and completely messed up my OS. True Blue made it as good as new again. Highly Recommend!

Steve Mahurin

My PC was teribly slow and full of stuff we didnt need. True Blue cleaned it all up and now it is running like new. I still have no idea how they do it but it works.

The Pest Force

True Blue Computers has a wonderful staff, they know what they're doing and they take great care of my family and my friends. I highly recommend them for your business or personal computer needs

Simon Phillips

Highly Recommended! True Blue blows away the competition. I had nearly lost all faith in computer repair service companies until meeting the True Blue team. They are honest and reputable. We have purchased several refurbished desktops from them. We've also had them perform several repairs to our network and related hardware. They have always offered us reasonable pricing and consistent service. We recommend True Blue to all our friends and family.

Brenda Williamson

Terrific service

Phillip Cales

I needed a laptop charger, very reasonable price, great service from staff, highly recommend for your computer needs.

Joshua Briggs

Greg and his staff did a great job repairing my work computer when it was giving me difficulty. They do wonderful work and I would highly recommend them. Very honest and fairly priced.

David Leigh

This is by far the best computer place to go in Myrtle Beach (and I have tried quite a few!). Greg and his team are dedicated, knowledgeable professionals who will work with you for the best, most reasonable solution, rather than try to gouge you like some others. I cannot recommend them highly enough, and will keep coming back. Thank you for all your help.

Aaron Gifford

I never leave reviews and feel bad leaving this one. Only doing so in hopes of acknowledgement from the owner and I will happily remove it. I stopped in two weeks ago will my work laptop that wouldn't charge. I mentioned I believed it was either a bad charger or a bad charging jack. My first question to the gentleman behind the counter was if he had another charger we could test it with. He examined my laptop and charger for 5 seconds and said it was the jack (inside the computer) that was bad because it was a loose fit and wobbly. He estimated the repair to be at least $120. I asked again if he was sure it wasn't just the charger itself and if we could plug it in with a different charger just to make sure. He assured me there was no point and that it was definitely the charging jack inside. I thanked him and left. To be honest I'm fairly hands on and couldn't believe the part and labor for that job could cost $120. I was right. $9 part on Amazon. And took me 30 min to open the case and switch it out. I'd like to believe that maybe he thought it would be more complicated and costly but let's be honest, I've never opened up a laptop once in my life and they do this everyday (and probably could have done in 10 min what took me 30.) Well, it still didn't work. Thought to myself, maybe I just should have let them do it. This is my work computer and I couldn't get access to my QuickBooks or Payroll without it so I was definitely frustrated. Just when I was ready to give up, I happened to be in Walmart and grabbed a Universal charger for $19, took it home, plugged it in and Hallelujah! It worked! Since I still had the screws out of the laptop I decided to quickly swap out the new charging jack I had replaced earlier with the old one and just as I had expected, it worked just fine as well. All in all, between the misdiagnosis of my computer's problem, stubbornness to even test it with another charger (which would have solved my problem immediately), and giving me a ridiculous estimate ($120 for a $9 part and 5-10 min of labor) and my frustration with not being able to get to my work files for almost 2 weeks (when I could have had it the whole time if he had just plugged it in like I had asked twice), suffice to say I am not a happy customer. Again, I hate leaving bad reviews. I only wanted to bring this to the owners attention and hope for some recourse on his/her end to let the staff know to exhaust the possible simple 10 second fixes first instead of stubbornly insisting on $120 repairs that aren't needed and ridiculously marked up. Even with a very healthy profit on their end, $9 part and 10 min labor I would think $50 would have been more than fair, and to be honest I probably would have just left my computer there if that would have been the quote. But again, I'm fairly hands on and not an idiot

Jason j

I took my iphone 7 in for a screen replacement while I was in Myrtle Beach for a day. The screen they used was a cheap replacement. The color is dull compared to two other iPhone 7 we have. There’s also a discolored area in the lower right corner about the size of nickel. I called and spoke with Chris and he said I’d have to drive 3 1/2 hours back down or mail it in. Neither of those are realistic options for me. I can somewhat understand that but I don’t understand the cheap products they use at a premium price of $158 to replace the screen. I’ve had numerous screens replaced over the years, we have four kids from 17-21 years old. Very disappointed with this company.

Bernie Burke

Know what doing. Tell you like it is. Fast . Fair price.

Ed Hudson

Took our Dell PC in to True Blue, and Greg Whinnie put the CPU on the bench, determined it was a bad power supply, replaced the P/S, and I was on my way with a working computer in less than 45 minutes. VERY impressed!

Jim Arnesen

They save me repeatedly. The cost was less than expected. I trust them.

A i

Personable and professional!

Carolina Bluewater

I needed a screen for a laptop. Called them the said they had one that worked, not only did it work perfectly, it was a higher quality screen than the original part. Very polite and well organized team. I do recommend trying True Blue Computers.

Sgt Tech E

Very friendly and helpful staff. Greg makes you feel comfortable and welcomed.

Michele Weissman

I would Highly recommend True Blue Computers. The staff is great and have saved me a few times both with my personal and my business computers. I have bought quite a few laptops from them for my employees and for my kids. They are honest, repair fast and great to work with!

Alsuna Roland

Brandee and her team are the go to source for computer repairs. I highly recommend True Blue Computers .

Petra Harris

I have a family member in Myrtle Beach that often needs my help resolving computer issues. I live in Colorado and there are simply some things that cannot be done remotely. I bought a hard drive for him, but he was uncomfortable installing it himself. He had called around, and people were wanting tho charge him well over $100 to physically install a hard drive (which takes 5 minutes). I found True Blue based on the reviews. They charged MUCH less than $100 and did not try to sell him unnecessary services. The quote they gave was exactly what they charged for the services provided. When he tried to load the OS, he had an issue that I believed was due to a resolution issue on his monitor but I couldn't help him prove it. He brought it back to the shop, and they plugged it into one of their monitors to diagnose the issue (for free). I cannot thank them enough for their great prices and service, as my family member is on a limited income and has had a very rough year financially. I have an IT/Technical background and I have seen many companies that take advantage of customers (including the Geek Squad). It is so refreshing to have found a company that I can trust to send people to. Thank you True Blue!

RC Collins

You won't go wrong with True Blue! They fixed my Toshiba laptop that quit charging. They actually had the charging piece inside the computer that needed replacing in stock, and had it finished the next day. Very pleased with their service, and will go back again if I have anymore problems.

Oliver Swart

Built my custom PC for me and did a fantastic job. Looks amazing and works perfectly, couldn't ask for any better. Price point was also great. If you need any computer help, they are the place to go in Myrtle Beach.

Kristen Moon

Brought my totalled computer in and it wasn't really fixable ( knew that before I went in), they built me a new computer front the ground up and it's running AMAZING. They were very flexible, friendly, and prompt. This is my go to computer shop!