Reviews of Computer Doc (Computer Repair)

Awesomeness Is Talking

Locally owned and operated. John and his team are always a pleasure to do business with. I took my PC in today and he was able to diagnose the problem on the spot. Prices are reasonable and they take time to answer your questions. A much better experience than I've had with Best Buy and others.

Mike Spillers

These guys are awesome. Had two computers repaired. One had crashed as a result of a power surge. The other was useless due to a bad virus. In both cases the machines were repaired promptly and at a very reasonable cost. John could not have been nicer. I highly recommend Computer Doc!

Daniella

Great customer service and repair was done in an hour! Best deal yet!

Jones kamacho

Amazing work. Great guy, i will always bring any thing to him.

Alex R

Honestly couldn’t recommend this place enough! Fast, quick and efficient and a great attitude was there along the way to help and answer all my questions with great solutions and things to get my computer Will be a repeat customer and have recommended to all my fellow coworkers and family!!

Joshua Johnson

This by far the WORST customer service I have ever experienced!! I gave John my computer in May to be repaired, he made it seem as if the repair would be quick and done within a few a weeks maybe a month at the most. He told me he would contact me when the repair was made. Two months passed and I decide to go to the shop to check on my computers status because he did not contact me(As he said he would) at all with any updates. This cycle of him giving me the run around and claiming that he would have it fixed soon was repeated over the course of the summer until November! I gave him 6 months to make this repair and AT NO POINT did he call me and update me with the status of my computer! When I went to pick up my computer he still did not have it fixed and it was in pieces! AWFUL customer service by far the worst I have ever experienced. DO NOT take your computer here! I REPEAT TAKE YOUR COMPUTER ELSEWHERE!

Millie Chavez

Ever since I've gotten my computer back it's been working great! Highly recommend.

Mia Zachas

John was a ton of help, clearly knew what he was doing, and charged me a very reasonable price. My laptop was trash for a while but he had it fixed within less than 24hrs :) If you first look to Geek Squad at Best Buy like I did, don't even bother with them because they're ridiculous and so are their rates (and they want you to join their membership which is like an additional $150 or something). I'll definitely go back to Computer Doc for any future tech issues or questions :) 10/10

Tanner Israel

very good fixed my computer and got it back the very next day and very good prices and friendly/

melissa mack

So apparently they can not find my computer. I have been constantly calling and checking on it. I was told that it was in the warehouse. The owner that used to run it has died and it's under new ownership. All within a years time. But like I said I have been constantly calling over a year. Everytime I go, I get the same generic response " let me take your name and number and I will call you within a day or two" and I have heard nothing. So I called up there Tuesday to check to see whether they had it or not and now I'm getting told they don't have it. That it was either sold, put into scraps or thrown away. So I got frustrated with the rude receptionist who should not be in customer service as I state, because thats not something you do to customers property, she hung up in my face. So I went up there. Then when I ask for the new owner who I actually gave my computer too at the old location m, now all of a sudden he's on a lot of house calls and a hard man to get into contact with. So I was told again on Tuesday the same generic response they would call me back. So yesterday I decided to go up there and lo' and behold I had to deal with the rude receptionist again and I got the same response they don't have it. No one let me know that for one they moved to a new location, two that the previous owner had died and three that they had to go through probate to get the company back. Now after a year of constantly checking on my computer, which is ironic cause the owner described it to the tee, now it's no where to be found and the last I heard about it being fixed was that he was waiting on the part to be shipped and that they had recieved the wrong part the first time. So now I'm out of a computer. I thought this was a good honest business but I assume not. I will not recommending this business to anyone else. Especially since I still dont have my computer as of today. Matter of fact I'm still waiting on a call. Update: so I got in touch with the owner and found out I was lied to. He have me the previous owner wifes number which was incorrect. So me being me, i researched uer and got in touch with her and come to find out, the previous owner Jim Murphy have been dead going on 4 years now. And computer doc was never in probate court.. also John told me that he had a grey copy of my computer when actually they only made two colors white and black. The only reason I know is because I bought the last white one from best buy going on four years ago. So I have been scammed out if a computer basically. U would not deal with company if I was anybody

Dana Wilkinson

Jim Murphy and Computer Doc are priceless resources for a small business. I have a small business that is heavily computer-dependent, so you can imagine my panic when my computer suddenly went black and started to make a noise like a small plane. I found Computer Doc because of the earlier positive reviews, and couldn't be happier. I dropped off my dead computer at 8:30 in the morning, and Jim had a new one ready to go, with all my files loaded on it, by 2:30. He also talked me through the one problem I had with the new computer. And, the cost was very reasonable. Can't thank him enough. By the way, he does make house calls--just made more sense to take my computer to him in the circumstances.

Tanya Davis

I have had my computer fixed here a couple of times. I have had nothing but the very best experience here. John the owner is very knowledgeable and has a great personality. If you want your computer or phone fixed the right way and not be overcharged, this is the place!!!

Tessa Blackstone

When I called and dropped my computer off, I was told it would take 24-48 hours to have the hard drive in my Apple desktop replaced. It ended up taking them almost 3 weeks. I called every single day to check on it, and every day there was a new excuse as to why it wasn't finished. (That was if they answered the phone) There were multiple days where I would leave a message and no one would call me back. Twice, we stopped in to talk to them and they were "closed" when there hours said they were open. When I received my desktop back, the screen is uneven with the bottom piece of my computer, which makes me believe the wrong screen was actually put back onto my computer? He said they had to remove the screen and glue it back on to replace the hard drive. My computer works now, but the customer service lacked any sort of remorse what so ever. I would not use this company again.

C Vassey

Always helped me and us very talented at his job. Built my son a oculus computer helped us save money. Took it to him for him to upgrade my stuff. Barely any delays and tell you how it is. Glad you are very trustworthy John and always easy to work with.

Suzanne Johnson

John@ Computer Doc told me my new Lenovo had a bad hard drive. Best Buy's Geek Squad, which is an authorized Lenovo repair company, said it had a Software problem .This was the 2nd computer in 9 months, since Office Depot had already replaced the 1st one in Dec. Computer Doc said the drives were bad in that particular Lenovo product. I returned it and had him to fix my old computer for $300. He said me time and $$ all around. I'll never buy another new computer again. Computer Doc can fix all your problems.

Carly Ryan

The touch screen went bad in my computer. Another repair store told me there wasn't anything they could do besides replace the touch screen, which would've been mad expensive. I brought it here and John fixed it for me and only charged 25$! Definitely bring your computer here for any repairs, this guy is legit.

AnimeDeathStalker

Computer Doc does excellent work at reasonable prices. He diagnosed and was able supply the replacement part for an arcade machine that uses a Windows 95 OS, doing this in less than a days time. He also did a Motherboard replacement for my main household PC. If you are having troubles with your computer, I highly recommend having Computer Doc take a look at it.

Abram Pleta

Our computer that runs a critical inspection machine at our machine shop died. The vendor was going to take over a week to turn it around. Enter Computer Doc. The day I brought it in he had parts ordered and just a little after that we had our machine up and running again for very reasonable price. This is the place to go if you need computer repair.

Jeremiah Moyer

Very knowledgeable, easy to communicate with

SnorlaxMarkish

John was very helpful and friendly. He took the time to walk me through each upgrade and helped me find the right price for my budget. Very insightful and all around a great local business.

Alucard Hellsing

John is the greatest when it comes to computers, he will fix it!! If it's not fixable, he will try to buy it for parts that are salvageable.

MRHAPPYFACE42000

Great service, fast work, and low prices this guy is going to be geek squads downfall

Marlene Cruz

Best Prices especially compared to geek squad. Came in because my computer was running really slow. John upgraded my computer with more Ram and cleaned all the viruses on it. Saved me the money of buying a new computer.

Dawain Atkinson

They fixed my MacBook Pro after 3 shops turned me away saying they don’t work them. The price was great. The finished product was excellent. Highly recommended.

Mary Hiles

We took our CNC laptop computer to Jon @ Computer Doc after another inept computer guy crashed it. He was able to recreate another laptop to use since we could not work without it. New parts are on order for the original computer. Jon is awesome, his prices are great and I've nicknamed him Superman!! We very highly recommend Computer Doc.

Lillie Brownlee

They do good on my stuff

Laura Erwin

John really listened and asked questions as I explained the problem I was having with my laptop -- that alone is a step above. He went the extra mile to check everything over. The price for the service was fantastic, as well.

petyah pererva

Friendly place . Answers all your questions with patience. I'm new to this place but already felt welcome. These guys seem to know what there talking about. And also Knowledgeable same thing but to me there unique. I'm keeping them in mind to visit for my PC needs or even mac too. Thanks for being here for people that's in need. I need it a data recovery even though it couldn't been recovered . They did not gave up on me.instead offered me and suggested another source that can take it further. So without computer doc. I wouldn't know what I know now. Thanks Doc.

Kelly Sulik DVM

John basically saved my small business today. The server computer that had all of my business information crashed. He was able to retrieve the information from the crashed computer and put it onto a new computer. He spent hours working on this problem, and when no one else thought the information could be salvaged, he saved it. And he saved my business along with it. I and my company are forever indebted.

Ahmed Parker

Great prices, great work!

The Adventure Code

I went to three stores including Best Buy, with no luck, before coming here to upgrade the RAM on my laptop. I took the sticks home to install myself, but kept getting pings. So I brought them back with my laptop, and they installed a different stick that was compatible for my laptop. Very friendly and helpful.

Roger Dale

Called John at Computer Doc and he came right out to our business and got computer back on line- super nice guy and made sure we were happy with his work before he left- will be the only guy we will use for our office in spartanburg..

Cheryl Dube

John was very knowledgeable and professional. He had my computer problem fixed in a reasonable amount of time and at a fair price. I would highly recommend him.

Michael Darnell

Great experience. Very knowledgeable and the team worked quickly to diagnose and correct any issues I had.

Harsha Ananya

I got my computer looked at by John a few months ago and only now getting to give my review. I took it to him after trying Office Depot and Best Buy first, and both of them said my hard disk was corrupted and data could not be recovered. I was reluctant to take my computer to a "no name brand" place because of a past bad experience at another computer place where they blithely told me that they "lost" my computer. Anyways, John was very helpful, affable and reasonably priced. He persisted with the laptop until we could recover at least part of the data. He replaced the hard disk and my computer still works 3 months after the repair - which to me is sufficient time lapse to call this repair a success and recommend him with 5 stars.

Alex Trejo

My computer had viruses and wouldn't run well due to certain entertaining websites I go to so they fixed it the next day and now it runs as fast as it did when it was new. Gave me some advice to use antivirus software and now I can go to my websites with ease.

Brenda Cruz

Friendly people always do what they can for your electronics

Starzainian Empire

As of 4/20/19 its been almost 2 weeks since the owner told me he would get started. I have high hopes for the 3 rigs he is building me currently I know business owners like Jon have a lot to do however im a rather patient kiddo. When I had came into computer doc I was overjoyed that i got to see computer parts for the 1st time. Truly a great experience for tech geeks like me

dong ying yu

Low price and nice staff

JoAnne Luby

staff were very friendly and knowledgeable.my computer was a mess and they helped unlock my cell phone. staff were easy to talk to and they take the time to explain things. prices were fair too. i will give my business to them again.

Andrea Gutierrez

My experience at Computer Doc was great. The staff was friendly. I had took my computer to best buy and they said it was better to just buy a whole new computer, yet they never even checked to see what was wrong with my computer, but at computer doc, they checked it and fixed it with ease. I would definitely recommend them to anyone!!

Mindy Ann

I meant to rate this store months ago but just now getting to it. I took a lot of things in here to sale after doing some cleaning out of my ware house such as old laptop computers charging cords and miscellaneous items. Owner (forget his name :/ ) was super helpful, nice, and feel as his offer was right on. I do a lot of trading/picking and went back a second time with the same treatment. I highly recommend this place. Owner and family are extremely nice and fair in pricing when selling or buying. I'll most definitely be back here. :) Keep up the great work Computer Doc

ChrisDaBac

Awesome place! Kind of a dingy but got some great help from people that know what they are doing. The adorable dog is a big plus.

Eeva Somero

John was awesome to work with! Beyond repairing the damage on my computer, he also amped it up and taught me some things I didn't know. They took really good care of my computer and I was able to pick it up even when they were closed :) Wonderful service, completely satisfied, they are very personable; I highly recommend them and will be bringing them my future business. Prices are very reasonable, so happy to have found Computer Doc to help me :)

Lisa Martin

This is a horrible business that do not know what they are doing. First of all, I called to inquire if they could fix a broken screen on my Ipad, they said they could. BIG LIE. Promised in 2-3 days, 3 weeks later, I have my Ipad back in pieces, yes, not fixed, they admitted that they do not know how to fix, TERRIBLE. Left multiple messages trying to find out status of repair, NEVER returned my calls. Each time had to go to the store and a new set of excuses were given to me. DO NOT USE THIS Business if you care about your product. IF you do, I suggest wearing some sort of mask as the place smells of dog urine and I am not sure what else.

Vitaliy Osipov

VERY HELPFUL FAST AND CHEAP PRICE. THANK YOU John for hooking it up!!!

Biling Guan

Probably the only pc repair business that is honest and spend time to fix your computer without charging a fortune. Every other computer repair shop told me I would have to replace my motherboard for $600 or didn't even take their time to talk to me unless I had $60 just for a diagnosis

Joseph Roller

I couldn't have chosen a better computer repair shop!! I took my laptop in and it was experiencing errors when trying to boot. The owner, John, helped me out without a problem. He took the computer in and said that he'd diagnose the problem for free and said it could take 1 to 2 days. The next day, he called and described the problem to me, confirming if I would like to go ahead with the fix. Two days after I brought it in, it was all fixed up. I'm beyond satisfied with the quality of work that I received and the price was nearly half of what i was quoted at other stores. Thanks Computer Doc!

Ash Austin

Incrediblely nice and has very fair pricing for computers and other electronics!

Rick Mandel

My main PC at the house had died. I took it to Jon to see what he could do to bring it back to life. The bad news, the PC was toast. The good news; Jon built a machine for me that was faster and better than what I was using, did it quickly, and a fraction of the cost of what I expected. I would highly reccommend Computer Doc in a heartbeat. Not only is Jon very good at what he does, he's good and honorable guy. Thanks Jon!

David Allen

Very professional service the best around I would recommend these guys to anyone

Susan Dunn

I received what felt like special treatment regarding my computer issue. When I thanked them for the awesome service I was told we do this for everyone, which is why you won't be sorry using their services. Thank you again.

Josh Gilstrap

Look no further for a computer repair shop. John is the man and offers great work at a more than reasonable price. Incredibly friendly customer service and gets his work done in a timely manner. Will return for future needs and will refer anyone looking for a computer repair tech here.

Blair McNeal

They really know how to fix just about anything I brought two laptops and my desktop here and they fixed all three in 24 hours. I used geek squad, they took 3 weeks for one and didn't even fix it. I Highly recommend this place

Imtellingheifer On PS4

I'm a part time dj and John always has what I need, always. I have no idea why people are complaining about this place cause I have never had a problem with this guy. I looked him up again to see his number and I saw all the negative comments. I know he gets busy and can't take everyone's call. I've been coming here for six years. I brought my mac for him to repair on Friday and got a call back in 2 hours, he already had my back it was good to go the same day.

ANTHONY BELTRAN

John was really great to work with. Never disappoints. By far the best place to get your computer fixed!!

john klitsch

Owner was super nice and helpful! Very cheap too! Would highly recommend!

T Smith

EXCELLENT!!!! I work from home so I was pretty desperate to get my All-in-One desktop's LCD screen back up and running after I mistakenly cracked it. An entire half of my screen was blank. I even attempted to have Best Buy fix it since they were who I BOUGHT the computer from but was kindly told we don't want to deal with something that difficult. I even had the part for them!! So I took it to Computer Doc who HAPPILY took my computer in and not only did they finish it with NO mistakes but they finished it in 1.5 hours!!! This is where to go if you are a small business owner, work from home employee, or just need some tech assistance in the area. They did a GREAT job and I am VERY happy with the results. They are also VERY reasonably priced.

Janice Simmons

He did a great job and he was very prompt!

Rebecca Johnson

Brought my laptop to Computer Doc to upgrade RAM. Had to order parts. A week later he installed new RAM & made sure everything was working ok after install. He only charged me for the parts. He's a great tech guy, friendly, knowledgeable, courteous, & provides good service. Computer Doc also sales PCs, laptops, tablets, etc. I definitely recommend his services to anyone needing help with their PC or laptop.

Nirah Denise

My mother took her $400 Asus Laptop to John Austin here at Computer Doc. She told him she needed ONE thing fixed & that was the side of the laptop that was coming off its clinger. We left. Couple days later we return & there's MORE PROBLEMS!!! He said Windows 10 wouldn't boot up properly& he had to install it. Mind you, that HE ONLY HAD TO FIX A TINY PART DETAIL OF THE LAPTOP. He then tells my mother that there's something wrong the BIOS. When then explained to Mr. Austin that NOTHING WAS WRONG WITH THE LAPTOP WHEN WE BROUGHT IT TO HIS SHOP!!! My mother told him she's taking her laptop by this point she was frustrated at the "So Called" Computer Wizard because he completely destroyed her laptop. We told him AGAIN AND AGAIN that the laptop was perfectly fine before it was sent his way via Intel from a person that gave his location because she stated he was one of the best. YEA RIGHT.. but back to this review my mother gave him the consideration of trying to fix it AGAIN.. Came back a couple days LATER and he tells us the MOTHERBOARD HAS CRASHED OHMYGOSHHH .. PATHETIC!! He said he can order a motherboard for her laptop and it doesn't have to be the specific model of her laptop. I was like pause because if your so smart you would know .. THAT YOU CANT USE A MOTHERBOARD THATS MADE FOR HP FOR A ASUS LAPTOP IT HAS TO HAVE COMPATIBILITY. So he said give him some time .. WE DID. .. for the final trip down there my mother went back and the keyboard was detached from the laptop both of the sides were up when she only instructed him to fix the hinges on ONE SIDE. To end this he messed up my mother's BIOS, MOTHERBOARD, KEYBOARD, BOOT STRATEGY, HINGES ON BOTH SIDES & HARD DRIVE. Please don't take your laptop to this man, or any other electronic device if you ever hope to see it start up AGAIN!!

Nika Rashevsky

Jon and his crew fixed my old HP Pavillion laptop, after I had dropped it on the ground, then accidentally stepped on it. It took a few days, but it was worth it. That laptop means the world to me. I also came here with an old piece of garbage Alienware desktop. I always panic when my electronics break, because I work from home, but when my laptop broke, I thought my world was going to end. They explained everything they were doing to my laptop, and have me price estimates whenever I asked, which honestly were cheaper than Geek Squad. I was a little bit skeptical at first, but I'm really glad I didn't spend the $300 I would have at Geek Squad.

Mihali Tsabunieris

john’s the best when it comes to computers around here.

Rob James

Unprofessional. Was told product.was available aand then not.repeatedly. inventkry system is non-exisitent. Was yelled at hung up on wnen i tried to voice my frustration. Really dirty inside. Saw owner digging through carboard box for a cpu. Wouldnt but anytjing from this establishment.