Im not positive if this is the same owner as in 2017-2018. I have since moved away, but was in the neighborhood. Thought why not, he helped me before knowledgeable great service. Well fast forward to yesterday..
If I could give 0 stars I would. Long story short after 1 phone call last week. And verification BEFORE the started the transfer on 3 phones to Simple Mobile. I was told NOT A PROBLEM. We start the process 3 sim cards $30 3 lines transferred to Simple Mobile $73. Come to find out the phone I QUESTIONED TWICE can't not be transferred. Im out $10 for sim and a month of service for tmobile. Can I get a refund NO! My phone needs to be unlocked, can I get a discount NO! FULL PRICE!! Mind you this is coming from the "manager". Then he has the audacity to ask why im mad on the phone. Mind you he's was.. why you so "tight" ! My husband drove from Bellingham to Pawtucket to pick up the phone today. THEY LOST THE OLD SIM CARD THAT STILL WORKED!!!!! ANY HELP ON THAT... NOPE!!
At this point Mr Ghetto Manager I'm more than "tight"
Do I recommend this place HELL NO OVER 2 HOUR WAIT TO GET SCREWED OVER. One employee working, managers not answering phone for his questions, people leaving the store. Most they do... leave your name on a piece of paper with your number and what's wrong with your phone. My manager will call you back, he's expected in 30 minutes. Mind you we were the 2nd people that morning. We left 2.5 hours later still no manager, didn't even bother picking up the phone tio the employee Jonathan.
I even called from my phone, pressed 5, sent a SMS message. NOTHING.
This place is horribly managed, rude ghetto managers, unknowable employees.
Keep the money... you'll need out once you go out of business!!