Reviews of Onsite Techs (Computer Repair)

Kevin Maughan

Was very satisfied with Michael. He was prompt, showing up a few minutes earlier than scheduled. His price was fair (actually could have charged for more time but “rounded down”). After dealing with other technical support people over the phone for 3 days in a row - and still having issues, Michael got us up and running with both our e-mail issues and internet issues. Also cleaned up other issues while he was here. Good guy! Very trustful.

Mike Spencer

Elijah was my on site tech today, He is very polite, absolutely outstanding As a rep of this company. I would recommend this company and Elijah as well. Elijah you did an awesome job, thank you for you expertise help.

Barbara Lundy

I have had great service from Onsite. Mike was prompt, courteous and fixed my computer problems quickly. He does all the hard drive stuff but also helps with Quickbooks. I certainly recommend them.

Anthony Bucci

My Fast-Teks experience was excellent. They were on time, the price was right and they know what there doing. I highly recommend Fast-Teks.

Margaret Lehtonen

Needed help setting up computer and printing capabilities as well as having older computer looked at. Called and owner was able to schedule an appointment that afternoon. All issues handled professionally and quickly. Would definitely use again if needed and would recommend to others.

David Howard

Michael got my MacBook Pro back in working order after my iPad and MacBook both had some kind of hardware failure during the holidays. Needless to say, I was anxious to get something working again. He was very patient as I struggled to provide the information needed to get to my backed up files on my Time Machine and once he had the needed materials he quickly replaced the hard drive, restored the backed up files and installed the latest iOS version. The Mac is back up and running just has it always had and I was pleasantly surprised at the repair price. I highly recommend Onsite Techs to anyone who thinks they might have to replace their computer because of hardware or software issues. In my case I was glad I contacted Michael instead of assuming the older MacBook couldn't be repaired.

Jack of Diamonds

I rely on Fast-teks for all my computer work. They are reliable, efficient and the success of my business depends on their attentiveness and professionalism. I could not operate without them.

Kailey Nykai

Michael went above and beyond to provide amazing service, including being incredibly accommodating by meeting me at his office very early in the morning to drop off my computer. I was afraid that when my computer turned itself off and wouldn't turn back on that I had lost everything. I am graduate student and work full-time and losing papers mid-semester was terrifying. Michael not only resolved my computer issue within 24 hours, he was able to recover all of my data. Professional. Friendly. Service-oriented. Reasonable prices. Trustworthy. I couldn't have asked for anything more. I highly recommend Onsite Techs and would not hesitate to use their services again. Thanks Michael!

Barbara Lundy

I have had great service from Onsite. Mike was prompt, courteous and fixed my computer problems quickly. He does all the hard drive stuff but also helps with Quickbooks. I certainly recommend them.

Anthony Bucci

My Fast-Teks experience was excellent. They were on time, the price was right and they know what there doing. I highly recommend Fast-Teks.

David Howard

Michael got my MacBook Pro back in working order after my iPad and MacBook both had some kind of hardware failure during the holidays. Needless to say, I was anxious to get something working again. He was very patient as I struggled to provide the information needed to get to my backed up files on my Time Machine and once he had the needed materials he quickly replaced the hard drive, restored the backed up files and installed the latest iOS version. The Mac is back up and running just has it always had and I was pleasantly surprised at the repair price. I highly recommend Onsite Techs to anyone who thinks they might have to replace their computer because of hardware or software issues. In my case I was glad I contacted Michael instead of assuming the older MacBook couldn't be repaired.

Jack of Diamonds

I rely on Fast-teks for all my computer work. They are reliable, efficient and the success of my business depends on their attentiveness and professionalism. I could not operate without them.

Sarah Rawnsley

Great company. Great response time.

Paul O'Donnell

This is a high-quality tech service; James takes care of all the tech work my wife and I need in our home; Michael is the owner and is a technician also and if anyone needs computer/technology assistance this company will do the job honestly and correctly at a cost that is appropriate and fair and worth it! I am very satisfied with OnSite Techs after being a customer for 3 years! I recommend to all my friends this local business and if you like a personal relationship with whoever you are doing business with, I believe you are in the right place! Paul O'Donnell Providence

Wesley Perkins

Michael worked doggedly and successfully to get me out of an unusual and very difficult situation.

Wesley Perkins

Michael worked doggedly and successfully to get me out of an unusual and very difficult situation.

John Kennedy

Couldn't have been more satisfied! Amazing service for a great price. Did two jobs for me and I would recommend OnSite to everyone who has any sort of PC issue. Tremendous!

Randall Marshall

Onsite Techs (Michael, the owner) rescued my laptop for a critical business timeline on the weekend, when Staples refused to even look at the problem, claiming (incorrectly) it would require a major intervention. Michael had it fixed in about 15 minutes. I would highly recommend Onsite Techs in the Rhode Island area and hope they expand across New England!

kathi baglini

Very impressed with the knowledge and professionalism of John. He explained everything, and made a few things much easier to access. We will definitely use the services of OnSite Techs again if the need should arise.

Kate Curnow

I highly recommend Onsite Techs. I have used their service twice now and each time they have solved my computer issue quickly and professionally. They are like my "Work from Home" IT Department. With all the scammers out there, it is nice to know there is an honest, affordable team of computer experts that are actually there to help you. Thank you.

Mary Gooding

I would strongly recommend Michael Anderson and his firm, Onsite Techs. Michael came to my house the same day that I called and fixed the computer issue I was having as well as installed a Roku box. I was dreading going to Geek Squad after reading miserable reviews. I googled computer support, Jamestown, RI and up popped Onsite Techs which I realized I had walked by many times walking the dog. Michael will be the only person I call for my next computer problem.

Randall Marshall

Onsite Techs (Michael, the owner) rescued my laptop for a critical business timeline on the weekend, when Staples refused to even look at the problem, claiming (incorrectly) it would require a major intervention. Michael had it fixed in about 15 minutes. I would highly recommend Onsite Techs in the Rhode Island area and hope they expand across New England!

kathi baglini

Very impressed with the knowledge and professionalism of John. He explained everything, and made a few things much easier to access. We will definitely use the services of OnSite Techs again if the need should arise.

Kate Curnow

I highly recommend Onsite Techs. I have used their service twice now and each time they have solved my computer issue quickly and professionally. They are like my "Work from Home" IT Department. With all the scammers out there, it is nice to know there is an honest, affordable team of computer experts that are actually there to help you. Thank you.

Mary Gooding

I would strongly recommend Michael Anderson and his firm, Onsite Techs. Michael came to my house the same day that I called and fixed the computer issue I was having as well as installed a Roku box. I was dreading going to Geek Squad after reading miserable reviews. I googled computer support, Jamestown, RI and up popped Onsite Techs which I realized I had walked by many times walking the dog. Michael will be the only person I call for my next computer problem.

Jeff Kreyssig

Michael is very personable and easy to work with. He always does what he says he will do when he said he would do it. Responds quickly to inquiries and is very knowledgeable about the technical aspects of his profession.

Chris Heaton

We are very pleased with the professional service of Onsite Techs. Michael handled the installation of a new server, a point-of-sale hardware upgrade, and two major software upgrades without any down time to our business. The project was completed on time, and for the price quoted. We are more than satisfied, and highly recommend them.

Richard Lafontaine

Jim refurbished my beloved XP Professional PC with an upgrade to Windows 7 Professional, the end results are simply AMAZING, he went above and beyond my expectations and saved me money. Thanks Mr Jim

Joshua Curry

Listen I cannot express how much it is worth doing business with you guys. Nobody anywhere would help me with my high end PC nobody! They all kept telling me I'd have to do it myself! Called set appointment within 24 hours James was at my door and solved my hardware and software issues! You have saved my small business weeks of lost sales and I cannot thank you enough! If your reading this Onsite needs to be the first phone call you make!

William Schaal

Was able to get same day appointment and work was finished by following day. A lifesaver!

carole marchese

very impressed with the service...my printer is up and running!...Michael is pleasant and knowledgeable....would definitely recommend

martha stepanian

I was very satisfied with James and his knowledge. He was very polite and explained what was wrong and was able to clear up the problem in a short time. I would recommend Onsite Techs to anyone. Thank You.

Chris Heaton

We are very pleased with the professional service of Onsite Techs. Michael handled the installation of a new server, a point-of-sale hardware upgrade, and two major software upgrades without any down time to our business. The project was completed on time, and for the price quoted. We are more than satisfied, and highly recommend them.

Richard Lafontaine

Jim refurbished my beloved XP Professional PC with an upgrade to Windows 7 Professional, the end results are simply AMAZING, he went above and beyond my expectations and saved me money. Thanks Mr Jim

Joshua Curry

Listen I cannot express how much it is worth doing business with you guys. Nobody anywhere would help me with my high end PC nobody! They all kept telling me I'd have to do it myself! Called set appointment within 24 hours James was at my door and solved my hardware and software issues! You have saved my small business weeks of lost sales and I cannot thank you enough! If your reading this Onsite needs to be the first phone call you make!

William Schaal

Was able to get same day appointment and work was finished by following day. A lifesaver!

carole marchese

very impressed with the service...my printer is up and running!...Michael is pleasant and knowledgeable....would definitely recommend

martha stepanian

I was very satisfied with James and his knowledge. He was very polite and explained what was wrong and was able to clear up the problem in a short time. I would recommend Onsite Techs to anyone. Thank You.