Reviews of Brown-Daub Kia (Computer Repair)

Paul Smith

Sarah was my sales person and she was absolutely the best ,no pressure at all very friendly to work with ,I wish all sales people were like her ,I could of bought that car at another dealer for a little less but sarah was just the best too work with so i gave her the sale ,KEEP UP THE GOOD WORK SARAH

Billie Jo Yancoskie

I want to thank the service team at Brown Daub. Always feel like family. Our family has bought 5 cars from here. Each one was in excellent condition and lasted beyond their years. With them working with us our credit allowed my mom to buy a BRAND NEW yes brand new Kia Forte. First new car she ever owned. Thanks to Brown Daub our family has been in safe reliable new and used cars. We love this place. Thanks for being there through the years with our family.

Jenna Jimenez

Great dealership! The staff were very friendly and really helped me get a great deal on my new 2020 forte GT!

Judy Burns

VERY HAPPY WITH MY VISITS TO YOUR DEALERSHIP FOR MY SERVICE AND RECALLS. EMPLOYEES ARE VERY NICE AND HOSPITABLE AND THE WAITING ROOM AND AMENITIES ALSO. JUST HAD SERVICE DONE YESTERDAY AND I WAS VERY HAPPY WITH ALL THAT WAS DONE. DID A BEAUTIFUL JOB OF WASHING MY CAR - I AM ALWAYS HAPPY ABOUT THAT BEING DONE FOR ME.

Logan Mondschein

Matt Mink did an exceptional job in helping my mother & I pick out a brand new vehicle. He and Bo made it very easy to vote 5 stars

Marie Abrantes

I love my Kia Soul that I just purchased here. I have purchased many cars during my life time but never had a salesperson like Sarah Kirk. What a beautiful, helpful, responsible down to earth young lady she is. My previous car was also a Kia. Great Cars.

Ashley Veres

Communicated well and explained everything to me! Always great service!

Meghann Corsetti

The Customer Service & Team at Brown Daub Kia is the best!! Friendly and Knowledgeable Staff!! Craig in the service department was very helpful & friendly!!

EDWARD SCHMIDT

I appreciate the quick in and out service. Advisor informed me of what was going to be done not only today but upcoming visits. Waiting is always a pleasure at Brown-Daub. Always have great conversations with other satisfied customers. Coffee always provided and snacks if desired. Alternate transportation was provided if needed. Quick check in and check out. With the sloppy weather car wash was not needed but always offered too me. Nice to know car is service right and return visit not necessary.Kevin Raub is a top notch service representative and would recommend Brown-Daub, as well as him, too anybody in need of a great experience.

Jesus Gonzalez

Conveniently located, comfortable waiting area with business center and internet, reasonable prices.

Dèjour

Stop searching! Brown Daub Kia is a company that keeps their word. You will not be treated like a number. You will be treated as the favorite family member or best friend. Kalief also known as Kai, will ensure to provide you the car that you desire, dreamt, and deserve, all at an affordable price! Brown Daub Kia, is a unique ”Framily, ” a family and friendly atmosphere filled with catering staff that would be honored to help you find your car.

Katie Mcmurtrie

My car broke down and I was in a panic I called the service department and talked to BILL what a wonderful man he told me there was no problem with having my car towed there and that it will be ok. He was right they got my car up and running quickly it ended up to be the catalytic converter and the was no charge it was under warranty that I didn't even know I had. I'm so very happy they are so nice to deal with totally stress free. Thank you Bill for all your kindness

Cody

I love brown daub Kia! Matt Mink helped me out big time, he got me into a brand new car for an extremely low price! He made everything extremely quick and simple, I couldn’t be happier.. thanks again!

philip fisher

Excellent Service. Friendly Staff.

Jasmine Acosta

The service at this dealer is absolutely horrible. I bought a vehicle here and everything went smoothly. I bring it back on two separate occasions and my truck had more work needing to be done then when I dropped it off. For example: I brought it in for a state inspection test. The vehicle was give to me, as I started driving the steering wheel was shaking so much I though it was going to fall right off. I called them spoke to a supervisor and he stated there is no way for them to test drive every vehicle due to the large amount of cars that need service daily. I couldn’t believe what I was hearing. STAY CLEAR OF THIS SERVICE!! Your vehicle will thank you later.

Patrick Murphy

We didn't even go inside, the salesman was pushy from the start.

Jillian Campbell

If I could give this place zero stars I would! I have had nothing but trouble with the service center since I’ve bought my car! They NEVER hold to appointment times or the “need my car by” times. Twice I’ve made an appointment online and twice I’ve gone in to “we haven’t even gotten it in the garage yet”. Not to mention I have to tell them NOT TO TOUCH MY TIRE PRESSURE!! The first service they lowered the pressure to 20 psi which isn’t even close to any recommended pressures. Not only do they FAIL miserably at time management but their customer service and people skills are a big fat zero!!! I’m currently seeking another Brown Daub dealership to pick up the slack for their overly incompetent Kia dealership!!!

Trap Queen

I had a great experience with Bo and Jacob. The process was long but they were both very patient. I appreciate their hard work. Definitely a family environment every time I’ve come there.

Michael Patterson

Excellent service. Great staff. Wait time short.

Bradley Smith

The service and staff are always above and beyond helpful when I bring my car in for service. Thank you.

Heather Davis

Always friendly and extremely helpful

Antonio Velasquez

Felt over charged. $300 to put a battery and a small sensor in the vehicle.

Aysha Littles

I previously owned a Hyundai Santa Fe and ended up totaling it in 2014. I haven’t owned another car since! I have been looking every where for a new car. I don’t know much about cars but someone referred me to this dealership and it’s the best decision I’ve ever made!!! I worked with a sales rep jay and he was beyond informative and completely professional. I had 101 questions about cars and what’s good and what’s not, and he was honest and professional at all times. I love when people know their stuff and he was one. I will be back to get a car next week. If anyone needs a good dealership I will be sure to recommend not only Gary lees Brown daud Kia but also sales rep Jay Salazar. Thank you so much can’t wait to purchase my new car!!

James Oswald

Had an appointment and was taken care of immediately everyone was polite and courteous washed car when it was finished. It was ,overall a good experience

Bernard Thomas

Deal done FAST!!

Karen Mengel

I came in without an appointment with an emergency regarding my tire this morning. The service guys quickly helped me and got me on my way. This emergency didn't ruin my day thanks to the guys at Brown Daub Kia! Thank you so much!!

Dawn Selene

We made an appointment to talk with a sales person. When we got there we were informed there were three people in ahead of us. So, we walked around and looked at the cars on the lot. Not one single car has a price on it. So, if you want to know how much a car costs, you're forced to speak with a sales representative, which seems like a sales tactic and I don't like feeling pressured or tricked. In any case, we waited forever and finally gave up and left.

Angel Aviles

Excellent people and great service!!

Katherine Zaccaro

I am more then pleased with my time spent at Gary Lee's. I've never been treated so fairly. Great service. So nice. Easy to deal with. I have been telling everyone about it. If you need a car. Don't go anywhere else. GARY LEE is awesome !

Kimberly Stocker

Where to begin... This year has been tough for my husband and I. We bought a 2019 Kia Sportage from Gabrielle Waldenmayer back on February 11, 2019. She was amazing! She was calm, easy to deal with, and never gave off that pushy car sales person vibe. She was helpful from the moment I walked in the door. I left there that night with a brand new car. It was closing time and I know she had to have wanted to go home. Her and the General Manager, Steve Parr took the time to walk us out and take a picture with us and our new car. Fast forward to June 8, 2019. I was in a terrible car wreck and someone hit me totaling my brand new car. I was devastated! I called the dealership on June 11, 2019 and spoke to Steve. He assured me that everything was going to be alright and he would help me any way that he could. He started by crediting back the pro-rated amount left on the extended warranty I took out. That helped a lot. Then he called me back later that night and had Gabrielle speak with me. She told me that Steve and her were working on getting us into a brand new 2020 Kia Sportage. I was totally not expecting this considering that everything was taking so long with the bank and insurance to work things out with the other car being deemed a total loss. Gabrielle spent most of that evening texting and talking on the phone with me to figure out which color car I wanted and what extras I was expecting. She closed the night by assuring me that I would have a new car on Wednesday (6/12/19). My husband and I went to the dealership on June 12, 2019 and Gabrielle made this so easy for me. She worked diligently with the Business/Finance Manager, Kyle Arcury that evening to get me in my new car quickly. Kyle was great! He explained all of our options clearly and completely. Since there were still some logistics lingering out there from the other car, the Brown Daub Team put some temporary plates on there until everything was worked out. I left with a new car! Fast forward to June 15, 2019. I went back to the dealership to finalize all the details on the new car. I walked in there and it seemed like everyone knew who I was and they were all so kind. I sat with Gabrielle for a bit until Kyle was able to get all of the remaining paperwork in order. Again, I can’t begin to tell you how fabulous she is! If you go to Brown Daub be sure to ask for Gabrielle! It is always a no stress situation with her. After signing all of the paperwork with Kyle there was still one more step that needed to be completed. My husband was at work and needed to sign the paperwork also. I must say Kyle really went above and beyond. This man put together all of the paperwork and we drove to my husbands work so that he could sign off on the paperwork! I couldn’t believe it! A dealership that took all this time and put all this effort into something and actually genuinely cared about the tough time that my family and I were going through. I’ve never seen that or experienced that in my entire life. I will NEVER go anywhere else. I hope that Brown Daub realizes how important it is to have a great General Manager like Steve Parr, an accommodating Finance Manager like Kyle Arcury, and absolutely the most FABULOUS and AMAZING sales person like Gabrielle Waldenmayer! Thank you all for everything!

Kaitlyn Maxwell

Craig always helps me get done what I need on time and as easily as possible.

Mike K

Waiting on a car to go thru the service dept before going to see it. Was told I had 1st option on it so I drive up today and now its sold. Completely dishonest dealership

Kid

Easy to schedule or change appointments at time I need. Scheduled services done right the first time. Cost $0 which is even better!! Previous dealers don't even come close.

Alan Knuth

Had great experience here. See salesmen AJ he was very helpful.

Trisha Gischel

Took 6 months to diagnose my engine noise & only heard it when I told them what another garage said it was. Under warranty & still cost me $230. Ridiculous

Ann Lucier

Always courteous and on time with appointment. Explains work being done & prices are fair. Keeps me posted on findings before work is done & approximate cost.

Mark Lemperle

It was a great experience. Kevin kept me well informed. He was extremely knowledgeable and caring. Because of the way he treated me I will only come back here for any work on my van. My next vehicle will be a Kia because I know I will be well taken care of

James McQueen

Bought car in 2012 have had all service by a great team. Bill, Craig and all the service team. We move to Maryland 3 years ago and still go to Brown Daub. We have not found a dealership we trust in Maryland. Thanks!!!

Ashley Gebhart

I had a very pleasant experience. Heather helped me get the perfect car I wanted/needed. Helped get a perfect monthly price. Just over all had a perfect experience!!!

Lea Pels

I came into Brown Daub Kia looking to get into a newer car and to lower my payments. Chad Batchelor made that happen. Thanks for a great car buying experience Chad! :)

Taisha Santiago

Excellent Customer Service :)

Amber

I had the greatest experience today thanks to my salesman MATT MINK. He was absolutely wonderful going above and beyond to get me the car I wanted with payments I could afford. I will be sending anyone I know looking for a car to him because he was the best. Honest friendly helpful!!! Thanks Matt ❤️

Knyla Delvalle

Horrible service, Employees are not very knowledgeable. I was charged unnecessary charges after I had already brought my vehicle in. STAY AWAY FROM KEVIN in the service department he has absolutely NO CLUE what he is doing. Purchased my vehicle here and was given documents stating what my interest rate would be, however the bank was given documentation stating my interest rate was twice as much. DO NOT RECOMMEND! Stay away if possible.

Ivan D.

Loved the customer service Sarah gave to us. She genuinely cared about our situation when it came down to choosing the right car to finance. Overall excellent service and would recommend to all my friends and family.

Bobbie Lantz

Always a pleasure getting my vehicle serviced here. Craig G. is always polite and helpful.

Steve Gerhat

Excellent Service!

David Womer

Everything is a major project a 2 hr. job 3.5 hrs still sitting here with no end in sight! I guess I'll be looking for a mottel for the night

Durbert Williams

I had an amazing sales rep, Sarah Kirk. She was very friendly, not pushy and very attentive. She was very pleasant and knowledgeable. I would definitely recommend this dealership and please stop in and work with Sarah

James Weick

I was so impressed with the culture I experienced at Brown-Daub Kia. Everyone was so helpful and friendly. They serviced my car, fixed everything i asked, and all at a reasonable price. They didn't "find" other problems, either. I'm so pleased!

Caroline Mc Clain

From service in the front Craig and the mechanic Christian to parts Chris Smith my experience was OUTSTANDING

Lisa Sherer

They are the most helpfull service department.it is so refreshing to take your car in and not have to panic and be strest out that. A yahoo is ripin you off.i will never go any where else.

Randall Beasley

This was the second car we purchased from this dealership since last June 2017. Our salesperson was Sarah and she’s been great both times. Very helpful and easy to talk to. Thanks again.

Lamont Burton

Worst place ever never never would I send a new one here to get a car or take get service done on their car

Mary Harvilla

I always have a great experience at Brown Daub Kia. Heather has helped myself and my parents each get a great deal on cars, and made the entire process quick and painless! I would absolutely recommend her to anyone.

Kadeem Stewart

Fantastic place to buy a car! As soon as I walked in I was greeted with great hospitality. My sales rep was Jacob and I couldn’t have gotten a better salesmen. He explained everything to me in detail and made things clear. He showed me cars that were in my price range with the credit I have. I definitely recommend if you go here to go speak to Jacob.

Dawn Conklin

We went to Brown Daub Kia to look around, but at the time we owed much more on our trade then what it was worth. When we went there to look at cars, Dave greeted us and asked us if there was anything in particular I was looking for. I explained to him that we owed a bit on the trade and he assured me that wouldn't be a problem. Dave was very friendly and helpful! He listened to us and any concerns we had were addressed. He helped us to get into a car that we really wanted! And they took our trade without any problems. The old car loan from our trade in was paid off by them promptly. They are not pushy here and they work to get you in a car you like and can afford. They don't push you into something that you don't like. I would highly recommend Brown Daub Kia! They are friendly and very helpful.

Mike Smith

Bo and Jacob were great. The process was long but they were very patient and worked hard to get us the best possible deal on a brand new 2018 Kia soul. Thanks guys! Highly recommend to everyone!

Leslie Savercool

The service department is the worst, this is why I will never do any more business with Brown- Daub Kia . The first time I bought a SUV had only 6 months and the engine went. Even with the warranty it was like getting teeth pulled. Then I went there for a recall on my Kia, they gave me the run around again. I got so upset that i had my car taken to another dealer. Never again will you get my business or anyone in my family.

Christian Cox

"Buyer Beware" went to the dealership about 2 weekends ago to look at a mazda cx-5 they have on the lot. I was automatically approached as soon as I got out my car by a salesman. I said to him give me 10 mins to look over the car. He said no problem We just as he left I was approached by an other salesman ask hi how are I said the same thing to the last guy. Well needless to said not more than 2 mins go by someone else comes up me and asked me can I help you at the people i said to myself the hell with this i wont buy here I can even look over car before with out have 3 salesman's coming up to me. When I was entering my car I had a 4th salesman come up to me and ask me is anything I can help you with I said no I had enough with dealership I felt harrassed by your salesman's I couldn't even looked over the car that I drove 2 hours to look at it. He comes back at to say well its the end of month and his boys need to sell cars and I have to understand. I said not this way making me and girlfriend uncomfortable. He goes to by that's how it's going to be with every dealership I said I am sorry but I have never felt so pushy before by a salesman. He did not care what I said he was laughing at me as I was getting into my car. I am sorry I won't buy a car off someone that makes me feel uncomfortable.

William Barbosa

I would like to say kalief M Robinson was an excellent salesman he was quick on details and also was straight to the point with us... didn’t give us any problems and had a great personality....

Brienne Dilts

Staff are always so helpful! They keep the customer informed at all times.

Robert Sucigan

Scott and Kevin were very helpful the team got me rolling in a short time thanks guys.

Tyrone W

This is my second visit to Brown daub Kia, the first being when i purchased my vehicle a 2018 sportage sx turbo. I'm happy with the purchase price and the service I was given. I came in with loan setup initially and they were able to get me a better interest rate with a local credit union and although it was late they got everything ready for me to drive home that night. Today I got an inspection which was free so it was no big deal that it hadn't been updated at the time of my purchase and an oil change which was also free and they took care of an open recall on the ecm as well. They told me it would be about two hours and were done a half hour early which was great considering that my online appointment hadn't gone through so they had no record of it when I arrived. I showed them a screen shot of my confirmation and they got me in with no issue.

Miriam Sowers

Went for an Oil Change at 8am. The people at the desk were friendly and upbeat, even at 8am! Service was quick but thorough. It's funny but there's always popcorn ready,no matter what time you get there. Good experience every time! Keep up the good work!

anita vargas

Chad did a great job at getting Juan what he wanted. We're leaving happy customers. Thanks Chad

Keith Pasterak

Great experience. Steve was likeable and friendly and my oil change was done in under an hour.

Rocco Johnson

Great service, so much better than Gateway in Quakertown. I with Troy was still with you however. Troy was the man! Gateway took advantage of me and I went to see Troy and he took great care of us.

Dan Carpenter

I accompanied my son, against my better judgement, to Brown Daub Kia. They had a used car he wanted and promised the world to him. The entire shopping experience was horrible. They lied from the minute they got him on the phone and lucky for him I was there. They clearly take advantage of people and the strangest thing I heard was when I asked about the "reboot" thing they're marketing. The salesman was telling us about the circus that Gary Lee ran when he owned the store. If I had bought a car from Gary Lee and someone advertised a reboot then I'd sue because the whole idea of the reboot is a message to people that they no longer play games. Which means they must have in the past. So now they advertise that they're doing it right now? So what about all of the people who bought years ago? So you're kinda saying, we know we screwed you and we're sorry now because we got caught. So you can believe us now? Are you kidding me? Trust me. Nothing changed. Brown Daub used to be the place that everyone in Easton bought cars but not any more. After what I heard a few months ago about the deaf woman who was refuesed service at their Hyundai store to what I experienced at Kia, stay away.

adam molder

Nick, the salesman deserve a full five stars... Called the dealership about a car I test drove earlier in the week, the front desk told me the vehicle was still available, it had been sold last night.

Beatriz Ubiera

my rep was super informative and nice but the car wash was not done very well and the family guy decal was removed but the glue was not properly taken off.

Rebecca Weick

AJ helped me pick out the perfect Kia Sportage for my 30th birthday!! He was so patient and knowledgeable and also fun to work with! I dislike shopping in general, especially for a car because it is a huge decision and I was nervous walking in having had bad experiences in the past. The customer service that AJ and the other staff provided that day made me feel completely at ease and confident in my decision. They made it easy and even FUN! I LOVE my new car and am already recommending AJ and this dealership to friends!

Larry Santos

My wife and I just purchased another new car. We had a Great experience with our salesman Kai Robinson. He made our experience very positive. We will be looking for him when it comes time to buy another car. Thanks!!!!!

Lance F

Excellent service after the sale. Service staff all helpful and pleasant. Great place to by a car too!

Jason Riker

My used car buying experience with Mike B. was pleasant. No issues.

Amber Keiper

I had a great experience at brown daub. Brian King helped me so much when no other dealership would. I highly recommend going to see Brian to get a car from hes very knowledgeable and will bend over backwards to get you a vehicle.

Debbie Winkelman

Great service.

Melissa Makins

My husband and I just purchased a vehicle this past week. We couldn’t be happier with our experience. We had visited another dealership first and were quickly discouraged. When we got to Kia, we met with AJ and he was absolutely wonderful! AJ is knowledgeable, friendly and truly cared about our situation and trying to help us get a car. Over a few days of working with the banks they were able to get us approved! AJ was always just a text/phone call away to answer any questions. We highly recommend Braun Daub Kia! Ask for AJ as your salesman!

steve schooler

I had a great experience with the purchase of my new leftover 2017 KIA Sedona Ex. The salesman couldn’t been more helpful. Brian is very professional and knowledgeable. I brought my daughter in to have her KIA leased Sedona to purchase it with the help of Brian. Again everything went smoothly. Great job Brown Daub KIA.

Rene Lerch

After having a not so great experience ( many years ago), I decided to give it a try once again... but only because of the understanding and helpfulness of Jessica Allen and my sales lady Heather. They worked together to make me feel confident in their store. With their help.. my daughter purchased her very first brand new vehicle. I can't thank them enough.

Paul Kozak

Brown Daub is a well known name and has been around for some time now. I deal with Kia, Hyundai and Chevy. All has been well for each dealer with their service and customers needs. Kia now is under new management. My wife and I are now looking into making a new deal with them.

Asia Elder

Everyone is so professional and polite from the time you walk in till the time you leave.

Jim Radcliffe

Inspection, want great

Euro Traveler

Their Service Department is always 100%!

Robert Wagner

I bought a Kia Cadenza from Brown Daub nearly a month ago. After driving it for 60 miles, I noticed a vibration in the seat of the car while going between 40-60 mph. I called the salesman, Tyler, informing him of this. Called dealership for service last week for appt. Serviceman and myself went for a test ride. Serviceman rotated and balanced tires and adjusted air pressure. After almost 4 hours of waiting, I was told I needed a new transmission, I only have 1,100 miles on the car. I asked they give me a brand new car, of course they didn’t. Instead they gave me Kia complaint number. Now I have a loaner car for a week til my new transmission is installed (with their advertisement on it). Will not be doing much business with them, if any

valerie lees

Nick at Kia Brown Daub Easton was fabulous! He got us into a lease in our price range! Thanks Nick, we have a very happy 16 year old son!

Luis Sanchez

The service center is great and I got free oil changes for life when I bought my Kia here.

Jessika Lewis

Placed an internet request for a 2020 Telluride and never received it. I am at another dealership now waiting for my paperwork to be done. In the age of the internet you should really respond to your customers. I guess they don’t provide pricing and are not transparent.

Craig Fritchey

Not a bad dealership.

Gabrielle Waldenmayer

I had visited Brown Daub Kia and had the pleasure of meeting Sarah, and the Brown Daub Kia team, who helped me in finding the perfect new car. Sarah is super knowledgeable, answered all of my questions before I even had a chance to ask them and made the process a breeze! Sometimes buying a new car can be nerve wrecking, however Sarah makes you feel comfortable, like you are there with a good, old friend. I wouldn’t go any where else!

Alan Behler

I didnt see how I could give this dealership a 0 or I would have. The finance manager suggested that we default on our current vehicle. They promised money coming back to us from our own vehicle. I will never buy another car from this dealership.

Grant Hittinger

2 hours for a scheduled oil change. 'nuff said.

Michael Yenik

Great dealership to buy from definitely recommend them

dana teske

Had issues with my car would not be done for a couple of days the guys at kia went over beyond to me a rental and help drive me around thanks guys and thanks very much to craig from service department

Gina Hilbert

Don't buy a car here. No matter what they say Gary Lee ripped us off and now we owe $13,000 more on our car than it's worth. We've had nothing but issues mechanical and with the banks. The bank even told us what they did. So even though Gary isn't there no more it's still Brown-Daub and nobody wants to do anything about it. Kia is scammers case closed!

Madeleen Colon

Always nice polite and a big smile love to go for service

Lori Rey

I had the best experience with Heather buying out my lease. I had been to other dealerships and did not like the way I was treated. Everyone at Brown Daub Kia is so warm and friendly! Thanks for everything!

Mari-Kate Page

I absolutely wish I could give zero stars to be able to submit a review. The worst, Most deceitful sales team. We leased and refinanced at this location about a year ago and I’m still fuming over the fact that we now owe $3000 more on our finance than I was told. Every time I pay my monthly payment I just am infuriated. I wish there were something I could do about it but it was just ignorance on my part for not understanding. I will never purchase or go to this location unless I have to go to the service centerThe only saving grace for this location is there service center really great people who work there.

Megan Bortz

The custom service is amazing.

Jennifer Webber

The service department is the best! From dropping my vehicle off to picking up and the shuttle service in between. Even when I have waited for my vehicle I have always had a great experience. The staff is so polite and very helpful. Will always recommend for both sales and service.

Marc Zeldes

I found a vehicle I wanted at a decent price for it's condition. Staff and management were terrific!

Denise Jones

My car started driving differently and I had to have it towed to Brown Daub Kia where it was determined that it needed a new engine. Fortunately, it was still under warranty with Kia’s policy of 10 yrs/100,000 miles for new cars. So my 2012 Kia Sorento, now having 80,000 miles on it has a new engine. I had a brand new car to use as a loaner while my car was being repaired. It was a very nice Forte. I nearly fell out of my own car when I drove it home for the first time, because I had forgotten how high it is compared to the Forte! It made me laugh to think how quickly I had forgotten . My car was repaired within 1 week. I thought that was very quick to have to send for parts and replace the engine. I feel I was fortunate to break down close to Brown Daub Kia, because I had been on my way to RI! Overall, a good experience resulting from an unexpected beginning.

George Kressler

I was in a couple of years ago with my fiance, so you wouldn't have my name on file. Unless the culture/atmosphere has changed since then, there was much room for improvement.

Edward Scott

Friendly and Quality Service done to your car

Melissa Yeisley

Love my Kia dealership. Good hard working employees there always with a smile. Always taking care of my Sorento.

Naomy Rosario

Sarah was amazing! Super helpful and really took the time to understand what are family needed in our new car. Very happy with the process and our purchase ☺

Michael Valosin

Very prompt service,answered all my questions. A very friendly atmosphere

Terry Fouts

very professional service staff

Stephen Barron

I come in to have my wife's Kia serviced when needed, service is usually always up to 5 stars no problems there, but the waiting room for people for people waiting for there cars and potential new customers, needs to be a little more customer friendly, coffee should not be the only perk of getting and paying money for service. I also have a GMC truck that I get serviced at the GMC dealer, they have free cookies, muffins, soda, coffee, and water. I think if you want to promote a new dealership with new and better attitude, make the waiting area better for new and past customers so maybe they like coming to get there car serviced and spend some money and come back to buy another car from this dealer and not go somewhere that is more friendly to customers and there family. Just a little advice.

Lori Varju

Explained everything to me. Covered everything as promised. Well experienced service team. Trust my car there totally.

Nivedha Balan

We were told our battery and alternator change would only cost ~$800 but then they charged us upwards of $1,000. They added a diagnostic charge of around $200 last minute. They told me, on the phone (before they started the work), that the cost would be $875. They told me, 2 hours before I picked up the car (after the work was done), that the total would be $1024. What could I do? Everything was already done. So I paid it, and left. But do yourself a favor: confirm your pricing and try to get it in writing, if possible.

orthbird

Just a few days after my regular service check up, I blew out my front passenger side tire. Craig got me in on the day I wanted and got the new tire on within 2 hours. I was well pleased with how everything went.

Barbara Mills

Great service department. Thank you. Thank you Trina on getting the GPS working.

Karen Weigand

I had a awesome friendly man named Bill helped me with my car ! And I left happy ! Speedy service and quick answer and quotes !!!

Chris Candelaria

I walked into this dealership a little cautious, and hesitant. However not even minutes into actually being there I was walked up to and greeted by Jacob Salazar, a well mannered and polite young man who was nothing but helpful and catered to help answer any of the questions I had concerning any vehicle. Jacob truly made the experience an amazing and easy one. For any of those considereing getting a new car I’d dare you to come on down to Gary Lee’s Brown Daub Kia and sit down and talk with Jacob Salazar before you make any final decisions.

Deb D

heather and Bo were very professional and got me into a suv that fit my budget. They are very courteous and helpful and made me feel comfortable. They worked to get me a monthly payment that I was comfortable with. I would recommend this dealership to anyone who wants to work with a friendly staff.

Renee Lee

Got me in with out an appnt for a safety issue in and on my way in about a half hour. Craig, Bob and Joe are great. Thanks guys!

John Smith

My Fiancé takes her Kia in for regular oil changes and service within their specs. They do not do a full service. Brakes were down to metal and I had to replace front rotors the car barely stopped. Do not rely on their multi point inspections or service. Her car barely stopped.. If you have kids or loved ones don’t trust their service department.

Olivia Olivia

Steve Parr and his new team at Brown-Daub Kia are ready to enhance the car buying experience by bringing full transparency to the car buying process. The new sales team is enthusiastic and ready to serve the customers with the respect they deserve.

David Yotter

Best dealer around won't go anywhere else

Renee Trask

As you know buying a new car can be a stressful experience. I absolutely love working with Mike Bergeski his kind nature really puts you at ease. His years of experience helped me make the right choice for me! With no pressure! I would definitely recommend him!

james sartori

Great professional and courteous service!

George Haefner

Was taken at my scheduled time for a oil change and was done within a half hour.The staff was very friendly.

James Kruge

Brown Daub Kia knows how to treat their customers. Excellent service staff. These people know their job and how to do it

Keila Olmeda

Heather was great. Shr was so patient with our family and got us the perfect car for our family. We went with our 3 kids and the whole time she was flexible and work through the interruptions of our 1 yr old .

Maria Schedler

NEVER!!!! Worst customer service practices. Never spoken to so nasty as by these gentlemen. Horrible!!!!! Deals are never deals here!!!!

Jim Colombo

Good service. No pressure to upsell

Jen Lobalbo

Bought at another Kia dealership. I got an email back, replied and never heard back. I guess they were too busy and don't need the business.

Heidi Charette

I got there 1/2 earlier then appointment. No problem, done under an hour. Happy I didn't waste my Saturday morning!!

Luz Reynoso

All the team was very helpful! Kevin helped me a lot as well.

Clarence Ham)

Ms sarah you is special lady very respectful and I must say she goes all the out for your customer and take her time with you and if you don't understand stand something she will explain it until you she is one special Lady I know I used the word special a few times that only because she really is we more like her around and she show me it's still good people in this world god bless her.i will never forget the help she gave me

william sanders

Needed a new vehicle and was interested in buying a sorento. Apon walking up to brown daub I was lightly greeted by the staff. I was originally waiting to be helped by sarah but she was tied up with another customer and didn't want me having to wait. She introduced me to Matt, who was very helpful.Matt was very laid back and easy to talk to. Not all in your face trying to make a sale. He was very personable and committed to getting me what wanted at the price I could afford. During the waiting process, he checked in with me to make sure my daughters and I were doing OK. He definitely takes pride in his work but what I appreciated most was that he was all about great customer service. This was my first brand new vehicle that I've purchased and I couldn't have asked for a better salesperson. Matt appreciate all your help and commitment you making my buying experience and easy one.

Brittney McCafferty

All of the service team here is wonderful! Craig always provides my family and I with excellent service over the past few years. I will always come here for service on all our vehicles!

Gary Church

We recently purchased my wife's 2018 Kia Sorento here. Sarah was awesome. She walked us through from initial greeting to our departure with our new Sorento. Extremely knowledgeable and professional. I highly recommend Sarah and the rest of the team at Brown Daub Kia.

Mark Maddock

The team at Brown Daub Kia is phenomenal! Had an issue and it was resolved quickly and took less time than originally expected!

Marguerite Keller

I have been coming to Brown-Daub Kia for the past 7 years because of their exceptional service department. Bill and all the service guys are not only friendly and knowledgeable but they understand that meeting the customers repair needs is their top priority! While waiting for my car repairs I had the pleasure of meeting the new faces in the dealership Trinia and Matt

Edwin Rosario

What a smooth and pleasant experience. Sarah Kirk was very helpful and the communication about details was superb. I have never purchased a vehicle so quickly and without tricks. Worth the ride. Thanks again Sarah and crew.

Donna Ross

They gave me an estimate on how much it would cost to fix it and they did a nice job changing my oil. They were polite and with everything they did they did a really nice.

Ambar Nieves

Every one was extremely courteous, professional and jolly.

Cheri Molinari

I’ve been a Honda owner for years and switching to Kia was exciting for us! The vehicle itself is awesome (a Kia Soul) absolutely love it, as well as the excellent sales process with the gentleman. (I should recall his name but Its not coming to me. It’s been 6 months since we purchased). I do say I expected more from the repair/maintenance process. We received white glove treatment at Honda. But I’m still open to having a different experience next time, I’m aware that there were circumstances that effected my experience. (I picked it up after hours, the repair side of the business closes earlier on a Saturday than the sales end of the dealership. I can’t say I saw the discrepancy of hours reflected on the webpage, but I could have missed it.) All in all, still excited!

John Baggott

Brought my car in for an oil change. Craig was great to work with, and the technician that worked on my car was amazing as usual. Technician name is Josh Weasner. I trust only Josh with my car

John Zmyewski

Sarah is the reason we returned to Brown Daub. We told her what we wanted and she made it happen. She did not try to get us to buy something we couldn’t afford. We also returned because the service dept. is the best.

Keshia Stragratanio

I got a great car Kia 2016 ask for chad. I had a great experience there very friendly and nice and they put out with my two kids throwing popcorn all over the place

barbara galowitch

I had my inspecrion and maintenance work done on my Kia soul the service department was great---couteus and helpful--thanks to Kevin .

Karen Graver

Such nice people to deal with when cars can be so hectic.

Daniel Noel

Very helpful staff! This was my first time purchasing a car and Jacob Salazar, my sales rep, was nothing but helpful. He explained everything in detail making the process less stressful for me. If you are on the fence about purchasing a car in your price range, go see Jacob.

Lisa Moyer

Sarah Kirk- Thank you for helping me find the car that was just right for me! Car shopping was a very positive experience thanks to Sarah and the associate being trained by her. Both the salesgirls were accommodating on one of the coldest nights of the year! Instead of having to walk through the lot, they brought the cars to me! Even though the dealership closed at 9 p.m., they stayed until 10 p.m.making sure I was satisfied with my choice of cars! They worked with the finance team to find me a deal that was affordable. I would highlight recommend this dealership!

David Bracero

Very nice place

Tou Miccioh

Bought my 2012 Ford Fusion here, a beautiful car that even before I dropped money into it ran extremely well with the only notable issue being the front rotor having a wobble to it. Good tires, light use, and very well taken care of. I only decided to drop about 2 grand into her after purchase because I wanted a vehicle that would last me a good while -- and speakers, I wanted a good sound system with the works. I had the pleasure to make a deal with Matt Mink, who, despite our lengthy visit, never made it seem like one. Matt was polite and made sure we were completely satisfied with out visit even after we left to shop around, only to return to buy the Fusion. I recommend all my friends at least pay Gary Lee's a visit, even if KIA's aren't your cup of tea.

Kathleen Clarke

Service dept staff is awesome! Friendly and attentive!

Bobbie jo Kahler

They lie on the phone they said they have 40 banks to choose from they only use 2 and Heather is one of the girls name and they also said min down 300.00 they wanted 2000.00 ....and they also said they have other 200 cars to choose from under 9,000.00 they only had 1... .DO NOT TRUST THEM they also doing run credit to see how much u are approved for before you go also a lie.....

Diana Tamron

I found his dealership to be very pushy and obnoxious. I came in with my daughter and they really pushed her to buy a car. We ended up buying at another Kia dealership for that reason.

Rich Proctor

Kevin @ Brown Daub, handled my warranty claim with outstanding service and kept me informed thru the entire process.

Arnold Grant

My daughter placed an internet inquiry and she never heard back from anyone. I just thought someone should know.

Rob W

Never even made it to dealership due to internet team being very rude. Tried asking questions and didn't get very many answers. Was told I would get less then low book for my vehicle and they didn't ask what I had or for pictures and then told me the pictures of the truck I was looking at were incorrect. I advise all to steer clear of this place cause family is not what they are about.

Andrew Rutkowski

Great people. Low prices. They will help you get that load.

Melisa Y

My experience at Brown Daub Kia working with Bo was like reuniting with a long lost brother who’s only interest was making sure I walked out of that dealership with the price, car and a huge smile on my face. His level of expertise is like no other salesman I’ve encountered. He’s brutally honest, compassionate to your needs and aggressive in dealing with all the financial details. I went into Brown Daub Kia discouraged that I wouldn’t be able to get out of a lease that I was over 20,000 mile on and not only did Bo deliver impeccable customer service, he proved to me that at this dealership, you aren’t just another customer. You are like family and what he said, he meant. No games, no sales pitches!! The financial manager, Andrew was able to give me the very best interest rate with only a low to fair credit score. I love my new car and the experience I had working with Bo Piazza. Mark my words, I will be a returning customer! Thank you so much Bo, Andrew, Greg and Rob!!

Najah Lawson

Very good service! And the people are so nice!

Angelina Aguirre

Went there yesterday and they are all great helped us out a lot love our sales rep his name is kai thank you kai for working with us and still working with us still until we get our car home recommend this place 100%. Never thought we can get a car. Loved our experience