Reviews of CPR Cell Phone Repair Fargo (Computer Repair)

BossHM

I've used this business several times for several reasons. Recently, my Pixel 3XL Zagg screen protector got cracked. (It saved my screen.) CPR didn't have one in stock and I happened to be moving cross country. They honored the warranty and mailed the replacement to me! Amazing. Very knowledgeable people. I highly recommend them.

Elizabeth Moore

I got my iPhone screen fixed and I’m kinda annoyed just because I asked twice if there was going to be any color changes or light changes to the screen and they said “No it’s the same quality. You won’t see a difference.” Well I do. The colors are a lot dimmer and that’s a problem for me because I constantly post artwork up so the truest colors matter to me.. Another thing I noticed when I picked it up the home button seal was sticking out but the guy had no problem fixing that and it was quick. Otherwise it took them an hour to fix which was great and it was a reasonable price.

Gregory Stallman

The technician was friendly and knowledgeable. My phone screen was repaired in the time stated.

Frode Tilden

Very easy assessment of the job you like them to do on the online appointment signup. Professional staff and good help.

Tabby Miller

Mark did a fantastic job fixing my screen and made great suggestions for adding a screen protector! Great service!

Daniel Nordsletten

Great service and they had the product I was looking for.

Alvina Deyle

Dallas was extremely helpful with my problem. He made my day!!

Taylor Bengtson

This is honestly the best place to fix your electronics! They have the best prices for quality work, they're super speedy, and all of the staff is extremely helpful. 10/10 would use again for cell phone and computer problems.

Aaron Coker

Nice new shop. Friendly staff and fair prices.

Jason Stabnow

If I could give zero stars I would. I had these people order the battery needed to replace in my phone ahead of time. Brought it in Friday morning and it was supposed to be done 2 hours later. When I came back they had my phone torn apart, but suddenly they realized they had order the wrong battery. Now I get to spend the weekend without everything I have in my phone. Fast forward to Monday. I spoke to them at 10am and was told yes, the correct battery has arrived and my phone would be ready today. Now I'm told they were mistaken, it was a different battery that had been delivered, and NOW I'm looking at Wednesday at the earliest. So now this 2 hours simple replacement (which I was required to pay for up front of course) has morphed into nearly a week with NO PHONE. I can't get anyone to give me a straight answer at this place. No discount has been offered. No nothing. At this point I don't know if I'll ever get it back! Next time I'm just gonna pay the $30 more to get a brand new phone the next day through the insurance. This is the biggest joke I've ever been a part of. The fact that nothing has been offered to make it right...it's like I'm living in the twilight zone! Who do these people think they are?!?!?!

Perry Peyerl

Great Staff, Awesome Service, Friendly Staff

Faith & Blaine

Needed help repairing my charge port and screen and perry and his team helped me out when I needed it most. Excellent service and great prices. Also they get the repair done in a very good amount of time. Check them out!

Lisa Mae Johnson

CPR was able to fix my cracked screen on my phone when no one else could!

Andrew Thanypiny

Mark helped me setup my mobile hotspot on my cell phone to connect to my laptop I work from my car as a lyft drive this makes my life way better! thanks Mark

thehoodedpots .

Place is complete trash brought them item they claimed they could fix, been over a month and still haven't gotten it back. Everytime contacted they come up with one crazy excuse after another. Last one was the guy who fixed them his car broke down so gonna be another week! What kinda excuse is that think I got ripped off

John Wilson

This place is fantastic, got my iPhone screen fixed in under an hour! I simply got some food with my family at noodles & company and by the time we were done, so was my phone! Very impressed and would recommend to anyone reading this!

Channing Kawlewski

I got my iPhone screen and camera fixed very quickly and efficiently! Great place! Will definitely bring future business here.

JoLynn Kullhem

Thank you Clayton replacing my screen so quickly. Really appreciate it!

Nathan T. Orr

Fast. Efficient. Great staff.

jason allen

Fixed my screen and it's flawless!

Nick Thompson

Prompt, friendly service. Had my screen protector replacement in stock. Thank you very much!!

Susan Trosen

I received great service here to replace my cracked Zagg invisible shield for my cell phone. It was a simple process. I was out-the-door within 10 minutes. Highly recommend.

Linda

Told us they were ordering part and would call when it came in. Never heard from them again.

Kevin Rinas

Terrible service from uneducated staff that cant make purchases. They say that they'll buy your used stuff, but they'll give you the runaround after offering a low price. I had to go back 4 times and they still couldn't buy my used phones. Just another "come back later"... what a joke. Save some time and go anywhere else.

Nelson Garcia

Love it but every now and then gotta take a break from fast food

Julie Volk

My Iphone fell out of my purse and cracked up the screen. I was leaving for Christmas Vacation and decided to get the screen repaired. After research and calling several locations, I chose to use CPR to get the phone repaired, they had great reviews posted on-line. I took it in and was very pleased with the assistance I received from the clerk at the front counter. He told me it would take about 2 hours. I stopped back in after 3 hours and the phone was done and seem to be working great. That is where the good impression of CPR ended. After getting home that evening, I received a phone call. The individual on the other end of the line kept asking me if I was still there. Seems that during our conversation, the speaker on my phone kept cutting out. I had to put up with the speaker cutting out for a week while I was traveling. When I got back to town, I took the phone back into CPR to have it fixed. The store employee told me that it would be done in less than 3 hours. 3 1/2 hours later, I returned back to the store to pick up my phone. Wasn’t done, and it would be another 2 hours until it was done. The same store employee that took my phone in the morning, said that the cell phone tech was 30 minutes late for work and that he had just started working on my phone. Not sure how a 30 minute late employee turns into a repair that takes over 5 hours. He also belittled me for coming back to the store before I was called that my phone was done. I let him know that was not what he had told me in the morning- he made no mention of a phone call to inform me when to pick it up, only it would be done in 3 hours. He assured me that he would call when it was done. 3 hours later, still no phone call, I called the store instead – sure enough it was done and they had just forgotten to call. When I arrived to pick up my phone, it was the same employee that I had started the day with. I let him know how much time I had wasted driving back and for to get a phone fixed that should have never left their store the week before not working. He let me know that all the work they had done to get the phone working again was done at no-charge. That they could have charged me for Labor to get the speaker working properly, so I should be happy about it. WOW, I wasted 3 hours of my time to get my phone working properly because of an incompetent technician and I should be happy that I wasn’t charged for the repair labor.

rallard29 .

The service was impeccable. I had questions they had answers and cost effective solutions. Highly recommended.

Jillian Hernandez

Shout out to Clayton and Mark! I was in a jam and needed a quick fix since I will be traveling early tomorrow morning and knew I needed to figure it out ASAP. They were a huge help in dealing with a packaging crisis today. It was pretty embarrassing how upset I was but they really did me a solid and helped me through it. I’d much rather take my business to them any day! Will definitely be back but under better circumstances, thanks again!

Ashley Miller

Great place to get electronics fixed, very friendly. They were the best. Very helpful.

Gary Gamayunov

Great place to get your phone fixed! Very friendly staff :)

Carl Hoesley

Only leaving a star because the person who helped me was very friendly. I shattered the screen of my galaxy S8. I took it in and to their credit they had it replaced in two hours. However it cost me over 300 dollars and they shattered the back of my phone, which was fine except for a couple hairline cracks. I would have been fine with this if they had replaced it as well but they were going to charge me more for something they did. My earphone jack also no longer works after taking it in. I feel like I was overcharged for underwhelming results and as it stands, I will never go back to any CPR store and i will strongly recommend that no one i know does.

Casondra Rutschke

After my recent two month, $300 experience with CPR, I was asked to leave a review, and I hope my experience will make you think twice before trusting your device to their care. I dropped my device off in hopes of getting a new battery to improve its miserable battery life for a quote of $129.99. After a $90 deposit and "repair," I was told "it's a dud" as it would no longer turn on. I got the device back with a partial refund for a now broken computer. I could have broken it myself for free! After a chat the next day with the manager, I was told I could bring it back and they would reevaluate it at no cost. When I returned, the manager wouldn't even come out of his office to talk to me! About two weeks later, I called to see what they had found (no, they never called me). I was told it could be sent to another CPR location who thought they could repair it. My computer was shipped and could be fixed for $249.99. I figured that's better than nothing, and I was glad to be getting a functioning device with improved battery life. The associates tried to be helpful, but no one ever knew the status unless I talked to one specific tech with limited office hours who never returned my call. Two months and $300 later, I have a device that turns on, still has a miserable battery life, and now has dark lines on the screen. On the bright side...it turns on. EDIT: The screen has continued to get worse, now has dark spots, and I can no longer see the grid lines in Excel.

Cynthia Benson

Best Customer Service

Carl Burfeind

Unable to help me, and honestly didn't seem interested in helping me either. Brought my computer to a competitor (a to z computer in family fare) and they had it fixed with just a new power cord. *Update* the owner Perry came to my business and chatted about what had happened in my situation. We talked for about 10 minutes and he did offer to help make things better but my issue has already been resolved so at this point I no longer needed his help so I declined his service. He said that "CPR" and "the computer place" are two separate businesses running through the same shop so understanably the review was left for the business Google assumed I stopped at. Nonetheless I was only offered to be sold a computer rather than offering to order the correct power adapter for my desktop computer. I cannot speak on the operations of the cell phone side of things as I was only there for a computer issue.

David Klundt

COR cell phone repair was great.

Steve Stenehjem

Quick and easy, affordable repairs.

Hope Ehle

The staff at this location are extremely incompetent, disorganized, and careless in their work. I would highly discourage anyone from going there. Took my laptop in for a diagnosis, and was given a very low estimate of how much it would cost to fix. Waited for three days before I heard back from them and when I did they told me it would cost triple what they quoted me. I declined getting the fix, and went to pick up my laptop. When I gave it to them it was in very pristine condition, and when they gave it back it had more then several large scratches and screws missing. They also didn’t give me the charger which I had to go back for. When I asked for it, they made me wait 15 minutes while they tried to find it. Their store was messy and disorganized. I never would have taken my laptop there if I had known it would be returned in worse condition, or that the staff was such a pain to deal with.

Kelly Tweeton

Great experience. We dropped off my daughters iPhone to get a fixed screen. This was at 5:30 pm. They close at 6:00. We got a call at 6:15 telling us we could com get it because a worker stayed late to fix the phone and a few other items. Very happy with phone and customer service.

Ashley Bixby

Please think twice before using CPR Repair. I brought my phone to get it fixed. I went back to pick it up and there was a black mark on the screen. I brought it back in and they said they would fix it. A few hours later I got my phone again and the Face ID didn’t work and the screen was practically falling out on one said. I brought it back for the THIRD time (this is all in one day) and they took the phone again for a few hours. They put in a new screen and said that Face ID doesn’t work anymore and there’s nothing they can do. It worked perfectly when I brought the phone in. It took quite a bit of arguing to get them to give me 25% off and now my phone still has no Face ID. In order to get a return they originally wanted to put my old (slightly discolored) screen in, still have no Face ID, and STILL PAY for the installation fee. So they wanted to put my phone in worse condition and I still give them money! Please learn from my experience with CPR.

Brandon c

Great people and service

mia pedersen

Very helpful customer service from Mark. Also was very timely on finishing the repair. Overall had a great experience.

Noah Olson

The website was hard to navigate and then when I went into the store I stood at the front counter for 15 minutes before anyone helped me.

Charity Baringwa

The staff was mean and rude and had a disrespectful tone

Cassandra Jordan

Don’t get your phone screen replaced here!! I got my iphone screen replaced, and literally 3 days later it cracked by just setting it on the counter. I went back for a refund, and they said that they would replace it but i would still have to pay the full price. The worker was rude and unprofessional. I would recommend stay away from this company, as all they care about is taking your money.

Mike Olson

good place