Reviews of IT Xpress (Computer Repair)

204 N 5th St Suite B, Mebane, NC 27302

Average Rating:

DESCRIPTION

You will be able to see the reviews of people like you who bought the products of IT Xpress (Computer Repair) in North Carolina.

Currently this business gets a rating of 4.9 stars over 5 and this score was based on 49 reviews.

As you can see its rating is practically the best, and it is based on a large number of feddbacks, so we may conclude that the assessment is very credible. If many people have bothered to evaluate when they are pleased, is that it works.

You know that we do not usually bother to put evaluations when they are positive and we usually do it only if we've had a problem or issue...

This Computer Repair corresponds to the category of Computer repair service.

Where is IT Xpress?

REVIEWS OF IT Xpress IN North Carolina

Mark Rodrigues

Thought that my hard drive was broken and that I needed to recover and replace the device. I did a search to find out what I should expect to pay and who might provide the service. The bid from IT Xpress came back as the lowest cost by far, so I brought my computer to them. IT Xpress ran a diagnosis, found the issue to be something else entirely. They fixed the problem at a cost far less than what I expected to pay for a recovery service, let alone a new hard drive. Lesson learned, don't assume. Take the computer to an expert. And I can think of no better an expert than Mike Baptiste the owner of IT Xpress. What I particularly appreciated about the service was after the repair was completed Mike did some clean up and corrected some setting to make certain that my computer ran better than before and would continue to run efficiently.

Marv McWherter

I suddenly had issues with my Hotmail account, so I took my laptop in to Mike. He recognized the problem immediately and solved it in a matter of minutes. I would highly recommend ITEXPRESS to anyone with a computer/network issue!!!

Patrick Sawyer

I had a problem that several of my friends and co-workers could not figure out. Mike handled it effortlessly and in less than 5 minutes! A tremendous help. Great service and attitude. Everyone should shop here for their computer needs.

Jason Webb

Awesome customer service, Mike knows his stuff, will be doing business agaim

GroovyGranny

I have taken more than 1 computer to Mike and I have been very pleased with his patience in answering all of my questions, repairing my computers and helping in making a decision in regards to buying a new system. Mike has done outstanding work for me and at a very very, more than fair, price. I appreciate this shop and Mike very much!

Needham Layton

I have used several computer services over the years but I have never got the outstanding service before like I have gotten from IT Express. The Techs are courteous and their work is outstanding.

Stephen Joyce

Mike has always provided me with the best service I could ever expect. His knowledge of his craft is remarkable and he has always been able to "fix" any issue we had with promptness and efficiency. Even with some of the most challenging issues we have had regarding networking computers, printers, and cameras, Mike can and WILL take care of it. I highly recommend you call IT Xpress if you have any computer needs, big or small.

Joshua Alleman

I've been going to IT Xpress for a few years now, and have always been very happy with the service received! Prices are reasonable, and I find that Mike has what I need in stock to keep my business computers running smoothly! Thanks for all the help sir!

A Frazier

IT Xpress has been able to solve all my computer issues. Fair pricing and timely repair service. It’s great to have local IT service you can count on.

Bob Graham

Was visiting Mebane, NC and needed quick service on my laptop. ITX fixed the problems quickly and completely at a reasonable price. Definitely recommend them for computer services. Bob G.

Nancy Mancini

I am so happy with my experience at IT XPRESS! Mike is incredibly knowledgeable when it comes to computers. He tuned up my desktop and now it works better than ever. Then he spent time, at no cost to me, disassembling my Samsung laptop to discover and document exactly what “blew up” my motherboard. This guy is amazing. He has a fast turnover with great precision. Mike also let me borrow one of his cables until I found mine. He is kind, extremely honest, knows anything and everything about computers, and best of all - I finally found a reliable, responsible, and reasonably priced computer guy who can restore what I’ve broken. Thanks Mike!

Claudia Garner

Gill Lunsford

Great fast service.

Everett McCook

Highly recommend! The owner is very knowledgeable and has awesome customer service.

John Braddy

Mike did a great job fixing an old problem that others were not able to..... for a very fair price.. Mike also set up a new PC with features that make it even a better buy than it was ... thanks for the friendly ...great service .

Harold Dorsett

Delighted to find someone local that I can trust to service my computer. My laptop was having issues and had been worked on by someone else who made it a little better for a short time but did not resolve the issue. I explained what it was doing and left it to be diagnosed and repaired. Turns out it had several issues including some created by the previous attempt to repair. Mike sorted through the issues, tested everything thoroughly and cloned everything to a new solid state HD I had provided. It is running like it brand new. No data lost or programs to be reloaded. And all for a very reasonable cost. IT Express is my go to for computer issues from now on. Thank you Mike!

Stacey Poythress Rainey

Mike Baptiste is knowledgeable, fair and honest both in pricing and problem solving for a "not so tech savvy," highly budget conscious business owner. Being a photographer and MAC user, Mike took on the daunting task of setting up a secure onsite as well as off-site back-up for thousands of files, huge in size. He re-networked my entire studio .Implemented a workflow and help manage switching from PC's to MAC's. Most recently Mike came to my rescue when I had what could have been a financially devastating hard-drive failure. He spent time researching and applying that knowledge to get me back up and running with little to no downtime. Highly recommend using IT Xpress, for all your business networking and computer needs.

G Morgan

Been in IT all my life, hit a hwd issue had no idea! They did an awesome job found the problem and fixed it! 100% recommend!

Jose Naber

Very Honest. I knew the issue, but wanted a second opinion, as I don't have the time to fix myself. They got the problem working, a decent quote for a price to completely fix, as I came by just before they closed, and they waited for me. And made arrangements to fix it for me, with new parts and properly! One of the best in the business, HANDS DOWN!

Kari Williams

I Highly Recommend IT Xpress. I took my computer to them because it stopped working, They were highly knowledgeable and had quick turnaround, Great people to work with if you have a computer issue.

Patricia Chamblee

I was so pleased with the service I received. I reported my problem and it was fixed the same day. Very, very pleased.

Stefan Gudac

If you're having any issues with your computer, and I mean any, please come here first. Mike has more knowledge than any ripoff artist with GeekSquad and will treat you with courtesy and fairness. I can't express how grateful I am that he helped me resolve my computer issue!

Sandra Lunsford

Mike Baptiste has been taking care of my computer ever since he opened IT Xpress in Mebane. You will always receive quality service at affordable prices when working with Mike. Highly recommend!

J Baker

What a good experience in the past I have had computer repairs from six different places the IT express is by far the best and most knowledgeable computer repair I have had thanks for your help

Kelli Potter

IT Express has helped me so much with my business, Solgarden. Mike is very knowledgeable and has always been able to provide a solution in a reasonable amount of time. I am thankful to have such a personable experience with a part of my business I need help learning about.

sherry davis

I have an antique laptop and it did not connect to the Internet at all.It was repaired in a reasonable amount of time, price was certainly fair, advice was great and I believe honest, and it seems to operate much faster.Yes, I would recommend to anyone, and will certainly use for all my computer issues.

Sam Udriot

Great services and a knowledgeable staff! Mike is really down to earth and willing to give advice about anything he can. Prices are fair and the customer service is fantastic!

Martina H

Mike is the best!! He still believes in good, ol' fashion customer service and has decent prices.

Kevin Palma

Just got my laptop back and can clearly see the difference the tune-up made! Quite simply this job was done in the time frame promised and at the original price quoted - can't ask for more than that. I have found a reliable source for any future computing needs!!

gary huffman

We had a lot of problems with our home computer. I asked a friend who they use in the Mebane area that does computer work. They highly recommended IT Xpress. I talked to Mike and brought our computer by his shop. They fixed it in a timely matter at a very reasonable price. I recommend them for any computer needs.

Terri Cardona

I recently installed new equipment and could not get it working property. I then called Mike at IT Xpress. I explained what was going on with the equipment. Mike immediately told me exactly what the problem was and how to successfully solve the problem, and he did so with such great patience. Thank you so much Mike! It is so heartwarming to know that there are such competent great people like you. Thank you IT Xpress!! This will definetly be my go-to for any future IT problems.

Tonya Allegretti

I've been having issues with my computer for a week and I thought that I was going to have to buy a new one or replace the motherboard. I went to IT Xpress just to see what they would say. Mike took a look at my computer and in 15 minutes it was working just fine. Also, he was very polite. Completely different than the experiences I've had at Geeksquad who want to charge you for every little thing. I recommended this place to anyone having issues with their computer.

Sugaree Thornton

We have used IT Xpress over the years, time after time we receive great professional & fast service, highly recommended.

Brad Holloway

My son got his iPad locked up. Took it to IT Xpress. He was very helpful and showed me how to unlock it. Very nice guy!

Ed McClusky

I have been going to Mike for the past three years whenever I face problems that fall out of the ordinary. Mike has helped me with issues concerning wireless networking, specialized cabling, and OS installation. He is a local expert who has saved me many hours of searching and aggravation for problems that other sources might consider too small to merit their attention. Keep up the good work.

Stats Muzik

Lets get straight to it.I dropped my cpu off Thursday to remove spyware and I asked him when I could have my cpu back and he told me Monday. He told me he would call to tell me he would have it done. He never called so I called him and he told me it would be done by Friday. I go by there and its still not done. He said come tomorrow it would be finished. I go by there Saturday and there is a note on the door saying closed for today I will be open Monday. Can't catch him Monday and I get it back Tuesday. I hate to be lied to. Not once but three times. When I walk in there was another lady that had been waiting for a long time for her cpu too. He did a good job but the wait wasn't worth it and I didn't like the broken promises either and I was still charged full price.

Brandy Goode

They did a thorough job at finding all of the kinks in my computer and made sure I understood the problems. Price was great too and their recommendations actually saved me money. Definitely will trust this shop with future needs and will refer to friends/family.

Barbara Cohea

I have a 7-year-old MacBook Air that hadn't been updated in 2 years maybe 3. Mike worked like a dog to get me updated with everything I wanted, showed me how to work the stuff I needed added but didn't know how to do, and he did it with expertise that only comes from knowing what you're doing after years of experience.

Jeffrey Johnston

Mike does a great job. Quick, knowledgeable, and easy to work with. Highly recommend.

Clark B

Mike does a great job. Whenever I have an issue he is right on top of it. Fair prices and great service. I highly recommend heading his way if you need IT help.

Margaret Cole

IT Express and MIKE BAPTISTE are great! He has worked on my computers and helped me numerous times over the years. He is exceptionally good at his trade and he is very patient with people like me who are not tech savvy. He is worth every penny I am paying him and more....!!! I highly recommend his services when you need expert help!!

Bill Bloom

Mike was GREAT!!! We are a business in Maryland with salespeople in eight states. A salesperson in NC near Mike had a bad hard drive in his laptop. Mike put a new SSD hard drive in his laptop speeding it up greatly. Mike then went the extra mile and cleaned off unnecessary software, toolbars, duplicate AV protections, etc. that is allowing our salesperson to sell and not be down from equipment failures or slowness. Thanks again, Mike! May God bless you and your business richly.

edwards automotive

Unsurpassed knowledge with ability to explain to 'tech-challenged' people. Great customer service. Keen insight of how to make things work for the customer and their environment, instead of up-selling to put $$ in IT Xpress' coffers. Have relied on Mike's expertise for years and appreciate how he interacts with and relates to a variety of people. Trust his recommendations completely.

Shari G

I originally called up Mike to get advice about which computer to buy because my relatively new laptop was excruciatingly slow. Rather than trying to sell me a new computer, Mike suggested I bring my not-so-old one in for a SSD upgrade. Now I have the computer speed I wanted at the fraction of the price of buying a new one. I really appreciate having access to Mike's expertise and reasonable prices in a local shop, where you know who is doing the work. If I could give more than 5 stars, I would!

Melisa Soland

I had an issue with my computer's fan for a while. The IT person told me that the fan was working, and it was probably collection of dust and pet's hair. He cleaned it without charging me. Very honest and helpful person!

Rachel Zamorski

Mike and the team at IT Xpress are terrific. They set up my Real Estate team's system and have been helpful in explaining how to use it. They are honest too! We were going to purchase a system to allow us to essentially network and he showed us that our laptops already had that capability. He could have sold us additional stuff we didn't need but instead took time to educate us on how to utilize what we already had.

Bonnie Favorite

I received great service from IT Xpress! Although I thought I would have to take my computer into their office, they were able to fix my problem remotely. I highly recommend them!

Bajrush Gabrrica

Very professional, knowledgeable, and experienced in IT world. Highly recommended.

Brenda Frutchey

the best experience I have ever had. Love to come here. Always so helpful

Business Hours of IT Xpress in North Carolina

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

IT Xpress en North Carolina
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