Reviews of 1800Fix.com (Computer Repair)

U13- Studios

The best iPhone repair service at a reasonable price, the best 5***** service.

Samuel Duran

If I could give 0 stars I would...They use fake parts for they repairs. I brought 2 iPads to replace the glass and had to go back 3 times to either get the glass re-glued or the button would sink in...the button looks off centers.

Larry Thornton

Excellent and professional!!

Jonathan Bat

Not to sure what the other review went through but I was greeted here with open arms. My iPhone 6 speaker was not working so I came here, was giving an estimate by the staff prior to the work and my phone was returned in 30 minutes . This place would be 5 stars but At first the problem didn't seem fixed so I had to return but they fixed it in 5 minutes and now my phone works . The staff is friendly and explains the issue very well. The prices are fair as well. Note : they should do a Groupon deal

Lisamar Sanchez

Good service

Jef free

Amazing job! Restored my laptop in no time! Thank you!

Jonathan Lewis

Awe man. Where do I start... I bring my iPad here to fix they promise to fix the same day. Later called me telling me they didn’t have a screen to fix my iPad... that I had to wait like 2 or 3 days turned to a week. Also the screen for the iPad was the cheapest screen ever that was not made for my iPad it was too thick glass. with mad dirt in between the screen an lcd that you could see. For over 100 dollars to fix you think they use quality parts but not here ... be careful they just want to steel your money.

Felix Manjarrez

Fast, easy and efficient

Swizzy Lifestyle

First time customer & they were fast & effecient. Also very informative & humorous. Reasonable pricing is unbelievable!

Eli Rivera

if I could give a worse rating I would, these guys had my laptop for 3 months and couldn't even repair it. They ended up breaking it even more, KEEP YOUR DEVICES AWAY FROM THESE PEOPLE...SERIOUSLY.

Mario Puzo

They were quick with the service and saved me tons of money on a simple repair that another place tried to charge me alot for. I definitely recommend this business to anybody in need of a phone issue being solved- Mario Puzo

Deco Tal

They can’t fix a damn thing.. an advice take whatever you wanna fix somewhere else, cuz they just gonna waste your time and play with your device.

Mercedes Kelley

They hook my Asus laptop up.

W. St.Clair

VERY PROFESSIONAL

Wendy Jarvis

Friendly folks willing to help.

April Quintana

Phenomenal. Great customer service, fast and efficient repairs. Josh took care of me and he was wonderful.

Cassie Nguyen

It was quick

Ze-Enna Jenkins

I am more than please with the service that I received today. After having a really bad experience, the guys at the upstairs Bronx location turned that right around for me. EXCELLENT customer service, they are well informed and are experts at what they do. Speedy, professional and understanding. I can't WAIT to take my laptop up there to see how they can help me. Big ups to Tony, Louis & Armando! Who's happy??? This gal from Dallas!

RiRi Amethyst

Uncooperative , "ghetto" , unorganized and irresponsible with broken business practice. These are all the things I encountered during my first time getting a repair here. I came in to repair a broken screen with a new screen that I have personally bought to cut down on the average repair cost, I asked them to repair the screen that was cracked, after the repair I turn on the phone only to find out that the back rear camera was broken and it was not broken prior to when I had sent it in for repair. But what the business refused to explain to me and even on the receipt is what are the consequence's if the repair people we're responsible for any form of damage before returning the goods that they have repaired are ? Beyond the smiles and kindness that I had received from the repairman named Abel from the front desk of the 1-800fixit is lurking a very sleazy business practice. When I had decided to contact the main head of the business who’s also Abel, his assistant answered the phone and reply to me by saying that they are not responsible for damages that they had caused to electronics that they repaired because I bought parts for the repair. They literally blamed me for the damaged simply because I have bought my own parts, they offered no form of refund or any type of refurbishment and said that they would come back to try to see what they can do and I never got a call back . I’m now left with an empty wallet and resumed broken phone that I must repair on my own. BEWARE! fellow Bronx residents and avoid this place like a burning house.

Macho Elyon

Joshua did a presumptive diagnosis on my Wife iPhones 6 and told me the battery could be the issue. I paid up front and went I came back that wasn't the issue, Iphone 6 has a short circuit unfortunately. I received a refund. Thank u Joshua for trying.

Jen Davoren

Their replacement battery for my iPhone was cheap and faulty: phone would crash with power failure every 20 minutes or so.

Leandro Rodriguez

Great service, fast and quick

Michael D. Gonzalez

Abel and Armando were great, went in looking for a gift my daughter and they hooked me up.

Charmaine Johnson

I intentionally threw my Iphone 6 pretty far yesterday (out of anger) leaving the screen shattered, and the actual phone bent. I went into 1800 Fix it and Cesar gave me 100% Customer Service. Not only was he very informative, friendly, and efficient but he was QUICK! In one hour my phone was the spitting image of a Brand New Iphone. Thank you Cesar:)

Brandon Montalvo

Great job at this place the fix my tablet in hours ... definitely recommend this place to my friends

candice johnson

My experience was wonderful ...very respectful ....customer service was lovely and my product came out wonderful I am so happy ...I will definitely recommend them to all my friends and family ...and by the way the service was quick ..no wait time ...the are the best ...

Goddess Lo

Don't go here for the love of God! They take forever to fix your electronics and your device never comes back the same. I got my phone's cracked screen fixed and 2 weeks later the new screen began separating from the phone. When I went back to ask if they can fix it, the guy at the front desk told me that it's my fault because I've been putting my phone in my pockets for too long and i'm not supposed to do that. Really? IT WAS WINTER. And where am I to place my phone? In my ass? I replied that they shouldn't use cheap glue and that's not a valid enough excuse. Not to mention they are way too over priced. Got my laptop done here before, and although it went well, pieces of my laptop such as the safety rubber between the screen and the keyboard were missing. DO NOT GO HERE.

Mario Bros 64

1800 fix it is a great place to repair phones, computer and etc. They give excellent customer service.

William Ortiz

I received friendly and courteous help. My phone was fixed in 3 days. I would definately recommend someone and if needed to come back as a repeat customer.

Martha Arenas

They are great for fixing my son tablet and computer

crystal evans

The staff was professional and really took their time to help me..i was grateful and appreciative

Chanel Annquanette

Let me start by saying this place is a complete scam. i took my iphone to get repaired in September for a screen replacement , within the same week i had to go back twice because the screen kept jumping.. after the final replacement i ended up cracking the screen again but this time i went to an apple authorize technician and was told parts from my was missing and the screen was a complete mess. They stole the base to my battery and home button. NEVER AGAIN

Joel Guzman

had a my sim card stuck in my samsung galaxy S7 phone and Armando was able to help me out. he kept it honest and optimistic without getting my hopes up but was kind and professional enough to see if he can try to fix the problem. educated me a bit and fixed my problem within 30 minutes. i totally recommend this place for phone repairs. i see that they fix all types of phones and even game consoles. (food for thought). Thanks again Armando for your help.

Jose De Jesus Fernandez

I like this place but some services might be overpriced

Brandy Anderson

Fantastic...the representative was stellar!!!

Tahj Njie

This place is a miracle. It has fast and wonderful customer service; for just the right price. I subject anyone having problems with their electronics come to this place because I know I will.

McDonald Reidjr

HELPFUL INFORMATION ABOUT THE CELL PHONE LOCATION ABOUT THE PHONES ETC

CHARLES MEDIA

excellent service

Kokis L

I try not to judge a book by its cover, but boy oh boy, I should've made an exception with this business. Profanity-laced music blasting on the TV and unprofessional employees should've been suffice warnings, but as it turns out, their worse attribute is their lack of knowledge on what they're supposed to be experts in. They actually said, "It'll be $60, but we may not be able to resolve the problem." I wouldn't even trust them with something as simple as replacing a cracked screen. Stay away.

Destiny Lopez

If I could leave no stars I would, this place is very unprofessional and a piece of crap. I've purchased a cell phone galaxy s5 the managers claim to be brand new out of the box, it appeared to be normal but one day later the device started malfunctioning and would not charge. I went to the store and they gave me another cell phone another new galaxy s5 they swore that I would not have any issues and once again it is ONE day after purchase and this device doesn't charge either. How could 2 brand new cell phones be defective one day after purchase? This place is a rip off, all their phones appear to be garbage in my eyes. DON'T BUY HERE !!! YOU WILL GET TRASH. Not to mention they say they don't give refunds but i'll be damned if you think i'm going to try a third defective cell phone, I will receive my refund in its totality.

Wally wanka

They were very helpful & hard working much respect shown

Mohamadi Tapsoba

Great people doing great business !

Honey Dip

They are great, they do a great job in all repairs . Very friendly n helpful. I bring all my electronics here for repair. If you need any electronics repaired then this is thd place to take it to. They are excellent. Ths k you guys sl much

Monica Simone

I am always 100 percent satisfied with the customer service, knowledge and the repairs. I have been and will continue to remain a loyal customer. These guys are very talented and I trust them with my electronics. They have repaired items that others have told me to trash. Thank you gentlemen!

chanice king

They sold me a phone that was carrier locked. This was my first time buying from stores like this and my last.

Linda Lucas

I had a great experience the worker was very helpful my phone was repaired in a timely manner. I would definitely recommend thier service to others.

Annie Camacho

The people at 1800 fix it are wonderful they did a great job fixing my xbox 360 and did in quick time

Borytime Time

Fix my PlayStation only in 2 days good service

Michelle Santana

Wish I could give it more stars! I arrived at closing ( 1 Palisades Ave Yonkers NY) Justin was kind enough to open up shop again and help me I had needed my screen replaced. He did the work in 15 mins tops and added a screen protector to my phone. Would definitely recommend this place . Great customer service and friendly people

Angie Flores

Thank you. They fixed my phone and it's working. Will recommend people there.

angelica arroyo

This is my third time bringing a device to this place and I must say they are true to there customers and I will recommend anyone to this place.

Rafael Lebron

Best in the business. They make u feel comfortable and work with u quick. Customer service is a 5

Luis Ayala

Great staff, and good service. My ps4 needed a fan replacement And they got the Job done in 1-3 days.

sean grate

my phone was fixed in less then a hour and the price wasn't to bad if anything else goes wrong with my phone i would be going back to them

latesha bond

Great customer service. Great timing ❤️❤️ Thanks guys

Adele Rankin

The folks at the third avenue location is great. I have been going there for years. Many things they fixed for me somethings they refuse to fix for me because they was honest enough to say it would not be worth it.

Melissa Alameda

My sister purchased a cellphone, that apparently was "Brand New" the next day, the phone wouldn't charge. She went back and they exchanged it for another "Brand New" cellphone, same brand (Samsung S5) that too was also defected and wouldn't charge. DON'T ! Buy anything from them.

Brenda Rodriguez

The service was excellent the guys were very great they were very profesional they brought mi grandaughter a smile, she thought she broke her phone,u guys very good. The time you gave me you fix right away i would recommend you guys to all mi friends thank you for great service...

Kadesha Beauty

Me and my fiance brought our back pieces to our Galaxy Note 5's and had them 1800 Fixed lol. Armando was really nice and completed them in about 30 mins. Satisfied & now I got my Waterproof Galaxy S7 edge !

Dianne Washington

By far one of the best iPhone repairs in Bronx.. Very good deals and customer service is amazing I highly recommend it!!!!

Elsy

I took my samsung galaxy tab 4 to get the USB port fixed. The manager himself told it would be done the next and shook my hand. I wen in on Friday 11/13/2015 and expected it to be done the next day. I call and they tell me this "You did not put it on rush. Call us on Monday". 1. I was never offered "rush" at not point in time & 2. It was not fixed yet. I call Yesterday 11/16/2015 to see if my tab is done and the said no to call tuesday. I call today 11/17/2015 and they tell me they just ordered the piece for my tab and it will take 2 - 3 business days. I am never coming to this place again. They don't just put excuse after excuse. I am going tomorrow to see whats up. Oh and word of advice all check your receipt because mines says "tab 3" when its a tab 4.

Eddy Rivera

GREAT CUSTOMER SERVICE,EXTREMELY RELIABLE

jose barroso

Frendly personel. Good technical service and price althought it took longer to fix than the promised date. Any way will use their service again.

Dalila Morales

They've been there over 30 years plus & they're still giving great services to the community!!!

kevin coley

I had a Nintendo switch screen that need to be fix and they where short staffed they asked if I could come back but it wasn’t something I could do so they found a solution that would satisfy me so they won’t ever let the customer go unhappy

xterra458458

Called there telephone number 5 times got no answer and there mail box is full. Guess they have a lot of complaints. I'll take my business else where.

Karina C

Staff was very friendly. However none of the electronic devices that I brought in were ever properly fixed, every three months I would have to go in with the same problem... wouldn't recommend them to anyone!

Amber Melendez

Quick and easy process! My poor phone was cracked and the LCD bled and turned the entire screen black, but they were able to fix it in about an hour! Also locked myself out of phone and they were also able to help with that! Thank you, thank you, thank you! You definitely have gained a life time customer!

Stacy Anderson

Good looking Armando! You got me back in commission with my iPhone 7 plus

karyna malave

Excellent service! Great people working hard.

Hilda Gonzalez

I love them... They are true and honest within there work and responsible. I have been going there for a very long time. I can't see myself going anywhere else, To get my electronic fix.

Khiari Sandiford

Great! My mom's Blu phone screen was replaced within an hour. Worked Excellent!

Ramon German

This guy's have everything fast and good service

Nasser Handal

The guys are very nice and the service is instant but their skills suck I had a T-Mobile g4 with a cracked screen which needed replacement. after the screen was replaced my phone was not the same. It began navigating itself as if a ghost entered in it opening apps! closing it! clicking the home button etc. Etc. It was just really frustrating however I brung it back a month later for another replacement because I cracked my screen again and I advise them for this time to be careful because of what happen the first time and i explain to them the situation he said "OK" didn't offer me a discount didn't even an apologize. So when I got the phone I notice everything went back to normal hurray for me! until 5 hours later it was back to square one and worst than ever. I wouldve brung it back so they can fix it already! But i already cracked the screen again and i was not trying to give them more business. But my point is I don't recommend anybody to go to these guys due to the fact they don't know how to conduct business they messed up my phone not once but twice I will never go back to them again.

kayla z

If i could give it zero stars i would. Stay away! took iphone 6 plus with touch screen issues. Had screen replaced to find out that now my phone simply said "no service". Decided to go to apple. Apple said whoever "fixed" the screen messed up the signal antenna. my apple warranty was void because of this. I took it back to "800breakit" and they tried to "fix" it. I was never contacted and told it could not be fixed. I was calling to follow up and that's when i was told it could not be fixed. they said to pick up the phone before 30 days or they would no longer hold it. I wasnt going to waste my time. I did not pick it up. I bought a new one........fast forward a few months. i am receiving emails stating someone is trying to reset my apple id. Thankfully the person had their cell in the email that apple sent me. When i called the person said they found the phone. Long story short. I got my phone back. Guess what. it is the phone that I left with "1800break" it. How do I know? my phone was bent from sitting on it. This one is bent. This one still has the same problem "no service" and when I left my phone they put a piece of tape in the back and wrote my number on it. The piece of tape is still there with my number! These ppl either sold my broken phone to some poor fool with my pictures, pictures of my children, personal phone numbers still on it. Or someone stole the phone from them which I highly doubt.

Alex Santos

Always have the products you need for you devices!

Just Dash

They help me many times...... Im grateful

christian figueroa

Everything was amzaing service. From the phone call to the in store experience. Very friendly. Will do business with them in the future. And fixing my product was way faster then i expected and for a great price

E-touch Services

Never ever get your phone fixed here, they do not not use OEM parts. I got my screen replaced at this location and with in 2 days the LCD cracked with a minor drop. I took my phone back to the store to tell the manager and they said they could not replace the LCD. I paid $189 for the screen replacement which APPLE charges 129. anyway I took my phone to apple after the manager refused to fix my phone and when apple took apart the screen they told me it did not have an original part. Moral of the story is Get your phone fixed by real professionals and not a bunch of THIEVES.....

Shalamar Brown

Great worker's, fast service...

Bigg Benn Powell

Went to get a screen fixed, came with a broken camera and headphone jack and no external speaker function. Force to bluetooth it until decide to get something new. One star for getting one thing right. the screen. The two guys were as helpful as they could be but when the techs drop the ball, everyone looks bad..

Micka Sherie

I brought my laptop in thinking the LCD was broken. I was quoted a price and later on I received a call telling me that it's my hard drive and that he'll do it for the same price. I was very thankful for that! I picked up the laptop the next day and to my surprise he installed the new windows as well! My computer work smoother and looks way better. Thank you so much! I will be back and recommend you guys to everyone. Great price! Excellent customer service! Great job guys!

Elizabeth Vargas

This place is awesome. They fixed my iPhone screen which was completely shattered and it was ready to go in just 25 minutes! I was amazed at how quickly and efficiently they solved my problem. The staff is super helpful and friendly. I would recommend this place to anyone.

Nawaf Algutini

Just like how the fix my ps4

Marcos Morales

My phone was ready for the morgue with a year's worth of memories. Cesar brought it back to life and it made a full recovery. Don't waste your time with other repair shops, bring it to this specialist.

Miguel Yim

I was recommended by one of their customer, as a customer i went to the store, i was treated with respect. They did a superb job, for sure i will recommend to anyone.Keep up the good work.

Tamar Shines

As Usual, The Service Is Done With The Upmost Satisfied Duties. The Workers Are Straight Forward And Personal When Serving The Customers Needs. Been Coming Here For A Few Years And No Complaints. The Hour Window Is Handled Within The Hour. Before Eye Ever Take My Phone Into Assuarion, 1800 Fix It Is Where Eye Will Rather Go. Since Their Services Are Better, Affordable And Should Guide These Big Businesses To Some Customer Service Classes.