Reviews of New York Computer Help (Computer Repair)

Don Gunaratne

Was quick and reliable - will come back for sure!

Markland Cassie

These guys are amazing. I had a broken screen and arranged a price that helped me out because I'm a student and then I got a call that they could fit a refurbished screen in right away with a $100 discount. Then, unfortunately three days later I clumsily spilled water on my laptop, totally busting it. They miraculously fixed it and because they felt bad that I had just paid money to fix it, they literally told me I could pay what I could even though they usually charge 400 for water damage repair. Who does that?? Just really cool ethical people. Please support these guys, they are totally awesome. Also, please don't try to take advantage and try to undercut their business just because they made an arrangement for me; I'm a student who needed my data so they helped me out. Thanks!

Joseph Sigismondo

I have not had the best experience there and I would not recommend them. I lost my charger a few years ago and I could not seem to find a replacement. So I brought my laptop there and they replaced the port. About month or so later my entire hard drive got fried and I brought it back there and they replaced it. I figured it was a coincidence. So when the port stopped working two years later I brought it back and they charged me than the more than the first time and this time I didn't get a charger. They did reduce the charge after I complained. Now my wireless adapter seems to be broken which is exactly what happened before the hard drive fried the last time. No longer think this is a coincidence. I am now about $600 in the hole for a computer that was working fine.

Chandler Leigh

They fixed my work laptop in under 4 hours, which was great. They picked it up and delivered it back to me at the office, which was even better. Every time I spoke to someone over the phone or via email, they were always friendly and helpful. I would definitely recommend this place for busy 9-5ers that do not have the liberty of leaving the office that much. (Or, just anyone, really).

Reggie Perez

New York Computer Help & Idit Silverman are a professional & courteous establishment. They resolved a problem that I had with my macbook pro & offered excellent customer service & assurance. I highly recommend their services & would certainly come back to have other devices brought in. I cannot stress how helpful & how well they communicate with the customer. Overall, my experience here was exceptional.

Arun Kurian

I thought i lost all my hardwork when geek sq said the data is lost forever. Thank god I google before replacing the unit. Found the place , they fixed it in 20 mins. Was a little expensive , but totally worth it.

Block Association

I called these guys when my laptop, the center of my world, wouldn't turn on, after making some long and painful noises combined with a lot of flashing lights. It's a Lenovo and that company is not easy to deal with for repairs. I spoke to someone and explained the issue and he said to bring it in the next day. We did and later that day I had access to all of my files, despite the fact that the motherboard was fried and the operating system was compromised, within hours I had my files on a disk and that was very important to me. My laptop was still under warrantee so they gave me the diagnosis and gave it back to me so I could ship it off to the Lenovo blackhole and get it fixed under warranty. These guys are capable, pleasant and honest. I used them because of the positive reviews so I wanted to leave my own one too. Thank you

macbook studio

good

Ruth Johnson

Called about 6 places for hdd recovery. 20 years of work gone. Hdd would startup then click and stop spinning, not bootable. After a couple of tears decided to try and get data recovered. Landed on NY COMPUTER. Had offers from various different labs, including other states, but Marcus’s (computer tech, I believe) empathy and calmness sold me, against the advice of a IT friend who wanted me to ship the hdd out, only because he had used this company before, located somewhere in CA. I dropped off hdd and 5 days later received hdd with all my data recovered. I was amazed and vowed to backup my hdd moving forward, maybe not, lol. Pricing was excellent, for 20 years of work worth every penny spent, would not hesitate to use them again and refer everyone I know to them.

Nikki rathel

This guys are geniuses ❤️❤️ I lost all my pics and they tried the best to get them and at the end the did!!! I had pics floating all over my laptop and had to organized them again but at least they got them back for me... thank you guys!! I super recommend them!!

Flavio Wuensche

Very quick and attentive service. I've had my Nexus 4 screen replaced in 2 hours and, as it was not properly working, they offered to replace it again in a few days cause there were no more screens in stock. I'm very thankful for the service so far.

Ramanathan Ramasamy

Was so fast in replacing the screen of my Nexus 5 and the cost was reasonable when compared to all other stores.

Petra Claiborne

These guys are great! My laptop had the "black screen of death". They diagnosed the problem (broken motherboard) for free, quick and efficiently they gave me a solution and good deal; new laptop where they had transferred all my data (music, documents, photos, programs etc.) from my old computer, and with the service included was a really good price. I recommend this place, professional & efficient!

Jarred Unknow

So awesome and helpful! A+

Jenny X Chan

I came here upon my friends recommendation. She had brought her 13'' MacBook pro here a few weeks ago. One evening I had spilled bit of water on my Mac, the same night it had updated software. The next morning I turned it on and it would not let me log into the computer anymore. Long story short I took it to apple and they couldn't help me log-in to my computer even with password reset, couldn't reinstall the OS, and then sent it off to get it repaired. I got a quote from the Genius Bar that required me to replace hardware including the logical board; labor plus parts was close to the total of $1500. My Mac Pro is a Mid 2015, so it doesn't make sense to spend that much on repairs versus buying a new one. So I came here for a second opinion. They were wonderfully helpful, attentive and quick with services. They actually managed to fix whatever issue that was a problem. Manage to log me back into the computer when apple couldn't. The computer works fine, I can log in, the logic board is not broken, all data is intact. I can't believe how close I was to buying a new computer. I will definitely recommend this spot to friends in the future.

Tessa Noe

Honest and extremely accommodating

Cammie Bonn

I've used this place a couple times. Don't they weren't always able to fix my problems, they were honest and upfront with me always.

Digs Majumder

Time to give up pretending we know more than we know about computers. Let the pros do it. This place on 34th was courteous, knowledgeable and fast. Got my problem fixed in no time, and I got back to work in a hurry. Great service.

Sandra Nataf

First time I post a comment ever, that's just how good they are. Not only were they able to fix my problem, they did it in an unbeatably short amount of time AND stayed open 5 more minutes after hours so I could come and pick up my laptop - barely 2.5 hours after dropping it off. Price was very reasonable. Just to give you an idea, I needed to recover data from my internal hard drive which had failed. I wasted 3 days dealing with Best Buy's Geek Squad, only to explain them how to do their own job properly and ask for a refund - got the money back, not the time. They analyzed the backup drive and not the main drive... and insightfully diagnosed it to be empty - I could have told them so myself. After what they told me they weren't equipped with the technology to read my Solid State internal hard drive - that is, after I pointed out to them which internal hard drive had data that needed to be recovered -, that they would have to send it out to a lab, that it could cost between $400 up to $1,800 and would take 6 to 8 weeks. With New York Computer Help, I walked in, they knew what I was talking about, they DEFINITELY knew what they were talking about, had all the necessary equipment, got the job done - successfully - in less than 3 hours and charged me $150. Anyway, I love them and if I ever have an issue again, I will not waste one second trying to figure out where to go. I am in Brooklyn so it takes me 45minutes to get there vs 15 to the closest Best Buy, but that trip is absolutely worth it. A huge thanks to the team in the lab! -Sandra

Tiago Weber

Há 2 dias antes de minha viagem do Brasil para NY minha esposa quebrou a tela do meu laptop Dell Inspiron 13 7359 Full HD. Aproveitei para consertar a tela em NY nesta empresa, pois li outras avaliações positivas no Google. Embora meu inglês seja ruim, todos os empregados não dispensaram esforços para me entender, foram extremamente agradáveis e educados, senti -me muito confortável nesta empresa. Só houve um pequeno equivoco na troca da tela, pois foi colocado uma tela HD ao invés de Full HD. Relatei o equívoco, totalmente compreensível de acontecer, e no dia seguinte trocaram para a tela correta Full HD. Posso garantir com total certeza que nesta empresa os consumidores são tratados como devem ser tratados. Recomendo para todos que tiverem algum problema em seu laptop. Muito obrigado e parabéns pela atendimento irretocável!

Jericho Barao

Good job!

deane hylton

Courteous, professional and free coffee while you wait. You can't go wrong here. Also reasonable prices if you're into that sort thing. Did I say free coffee. ☕

Janet Leung

My beloved laptop crashed 2 years ago and I remember feeling devastated as I stared endlessly at the blue screen of death when that happened. I felt utterly hopeless that I was not able to back-up my 10 plus years worth of pictures. My husband found New York Computer Help and read all the amazing reviews about this place. I decided to check it out and brought my laptop in. While the people there said they were able to recover my files, my colleague found out about my situation and graciously offered to help me instead. I let my colleague took care of it and in the end, less than half of my pictures were recovered. The only pictures recovered were those dated after 2014 which meant he was unable to recover several thousands of pictures taken since 2006. He noted that my hard drive was severely damaged and tried to salvage as much as he could. Nevertheless, I was still happy that he was able to recover all my other files so I left it at that. Fast forward to today, a close friend of mine passed away and their family was reaching out to their friends and family members to send in pictures we all had with him. I knew I had numerous of pictures dated before 2014 but since I only had pictures recovered from 2014 and onward, I had to send in the few I had. Aside from that, another close friend of mine recently announced her wedding engagement. Her now-fiancé is European and we all first met him in 2006 in the UK when they barely knew one another. While I was extremely ecstatic for them both, my friend asked me, "Do you have that picture of that time we all first met?" It was at that moment I realized I had to recover my pictures and needed to contact New York Computer Help. Even though I forgot the name of the store, I was able to do a quick google search and found them in a matter of seconds (thanks to all the raving reviews they have as well as their super easy and self-explanatory store name)! I reached out to them and Joe was super helpful and responsive to my emails. When I dropped off my hard drive at their store, they said it may not be a guarantee they can recover everything (because it's been 2 years and my hard drive was damaged) but they will see what they can do. A day or two later, they informed me that all was recovered. I seriously could not believe it and needed to see it for myself in order to believe it (considering how damaged my hard drive was). Well, they were right and everything was recovered! I was able to locate that picture taken 13 years ago with my friend and her now-fiancé. My friend was happily surprised and so was I because that picture documented a moment that was irreplaceable. So dear people who have read this far, remember to back up your files regularly. If not, come to New York Computer Help where they will not only provide you with exceptional service but they will also treat your hard drive like their very own with a ton of love and care. I was in awe as to what an amazing job they did in retrieving all my pictures. Not only did it feel like I was walking through memory lane but It felt as if a big chunk of my life was recovered while browsing through those pictures again. Thank you Joe and your wonderful team! Shout out to Patrick for recovering all my files. The reviews are true and you have all been phenomenal.

Ross Newhouse

These guys were great. Completely communicative throughout the entire process, always letting me know accurate timelines and adjustments. I have a completely new Mac for a fraction of the cost

Betsy Pinover

Terrific! Attitude, speed, knowledge and attention cannot be beat.

Rudy Shultz

I've had the New York Computer Help guys come to my apartment several times to fix viruses and speed up my Internet. They have come up typically in the same day and have always been professional and reasonable. Very satisfied!

Owen Pace

Great staff, efficient business, and the pricing they gave me was unbeatable. Will def use them again in the future!!!

Jean Van Damme

Lifesavers! My laptop just stopped working and they got it up and running in a couple of hours. Very happy with the service as well!

Christian

Amazing service and great turnaround!

David Musher

I usually take care of my IT problems myself and haven't called for help in decades. I found NY Computer Help on Google. The tech they sent was superb. He was obviously experienced and fixed a complicated (certainly to me!) networking problem expeditiously. He came on time, was courteous and pleasant. This was the best $125+ tax that I've spent in a long time!

Mikaela Giglio

Friendly staff with good prices. I got my computer repaired with no issues.

Frances Welkins

Finding an NYC computer repair shop is not as easy I thought it would be. As always, I look to speak with 3 companies first before hiring. The 2 other computer repair places in NYC I spoke with either had broken English and were rude or did not provide a true free diagnostic like New York Computer Help does. So, New York Computer Help was already heads and shoulders in the lead upon the first call. My initial impression was that these guys were professional and upfront. If I don't want to go ahead with their computer service after the free diagnostic, there's no charge. I went ahead with their service, got my virus removed for only $85 and was able to pick up my computer the same day. I got some tips for how to prevent virus infections in the future and let's just say I'm a happy camper and will definitely go back if warranted.

Jonathan Arcila

I took my laptop and desktop to get repaired. they had both ready and working the following day. New York Computer Help was very professional, efficient and expedient, I would definitely recommend!!

Minglu Li

They are fast and professional. Lawrence is awesome.

Guido Broni

They took good care of my laptop and prices were fair enough

Emile Svitzer

These Guys are the real deal :) I started by taking my Toshiba Notebook to a place down the street (Jack's Computer Repair on West 14th Street). The guy wanted $75 to perform a diagnostic, with a $35 deposit up front. He also wanted to keep the machine for 2 weeks for repair. I told him I’d think about it. I then asked if he could help me with two screws on the hard drive bay which I believed I had striped with my Philips Head screwdriver. He looked at them and said he’d have to cut or drill them out ... for $25. Again, I said I’d think about it and walked out. Then a friend told me about New York Computer Help. I brought the notebook to them on a Friday evening, just as they were closing. They took the PC and said they would call with a diagnosis (NO CHARGE) by Monday, but I got a call from them less than an hour later. They told me my BIOS chip was fried and that I needed a new motherboard and gave me a very low, all-inclusive price for the work (NO DEPOSIT REQUIRED). I asked if I should buy a new notebook, which they could have sold me for about twice the cost of the repair, but they advised me that it was a “great little machine” and that it would be worth fixing. I authorized them to do the work and they said I would have it back by the end of the next week. Imagine how thrilled I was when they called me on Wednesday morning to say it was ready! The price was exactly what they quoted me and I got my computer back, better than new, in less than 3 business days! While I was there, I asked them about the stripped screws. The guy took a one glance at them and said they were Allen Wrench heads and promptly unscrewed them. Amazing. Don’t waste your time going anywhere else. These Guys are truly legit. I wish everyone was as good.

Charlotte Gamble

NY Computer Help did an awesome job repairing my broken screen for my rose gold MacBook. We called them the day before coming in and they were able to order the part; called me when it was ready and for me to come in, and then when I came in they fixed it in 30mins while I waited. Very reasonable prices, we had called a couple of other places and this spot was able to offer us the best deal. Very kind customer support person at the desk. Highly recommend.

Amir Paydar

Fantastic job! Did the job that multiple other repair shops simply could not do.

Don Gunaratne

Was quick and reliable - will come back for sure!

Markland Cassie

These guys are amazing. I had a broken screen and arranged a price that helped me out because I'm a student and then I got a call that they could fit a refurbished screen in right away with a $100 discount. Then, unfortunately three days later I clumsily spilled water on my laptop, totally busting it. They miraculously fixed it and because they felt bad that I had just paid money to fix it, they literally told me I could pay what I could even though they usually charge 400 for water damage repair. Who does that?? Just really cool ethical people. Please support these guys, they are totally awesome. Also, please don't try to take advantage and try to undercut their business just because they made an arrangement for me; I'm a student who needed my data so they helped me out. Thanks!

Joseph Sigismondo

I have not had the best experience there and I would not recommend them. I lost my charger a few years ago and I could not seem to find a replacement. So I brought my laptop there and they replaced the port. About month or so later my entire hard drive got fried and I brought it back there and they replaced it. I figured it was a coincidence. So when the port stopped working two years later I brought it back and they charged me than the more than the first time and this time I didn't get a charger. They did reduce the charge after I complained. Now my wireless adapter seems to be broken which is exactly what happened before the hard drive fried the last time. No longer think this is a coincidence. I am now about $600 in the hole for a computer that was working fine.

Chandler Leigh

They fixed my work laptop in under 4 hours, which was great. They picked it up and delivered it back to me at the office, which was even better. Every time I spoke to someone over the phone or via email, they were always friendly and helpful. I would definitely recommend this place for busy 9-5ers that do not have the liberty of leaving the office that much. (Or, just anyone, really).

Reggie Perez

New York Computer Help & Idit Silverman are a professional & courteous establishment. They resolved a problem that I had with my macbook pro & offered excellent customer service & assurance. I highly recommend their services & would certainly come back to have other devices brought in. I cannot stress how helpful & how well they communicate with the customer. Overall, my experience here was exceptional.

Arun Kurian

I thought i lost all my hardwork when geek sq said the data is lost forever. Thank god I google before replacing the unit. Found the place , they fixed it in 20 mins. Was a little expensive , but totally worth it.

Block Association

I called these guys when my laptop, the center of my world, wouldn't turn on, after making some long and painful noises combined with a lot of flashing lights. It's a Lenovo and that company is not easy to deal with for repairs. I spoke to someone and explained the issue and he said to bring it in the next day. We did and later that day I had access to all of my files, despite the fact that the motherboard was fried and the operating system was compromised, within hours I had my files on a disk and that was very important to me. My laptop was still under warrantee so they gave me the diagnosis and gave it back to me so I could ship it off to the Lenovo blackhole and get it fixed under warranty. These guys are capable, pleasant and honest. I used them because of the positive reviews so I wanted to leave my own one too. Thank you

macbook studio

good

Ruth Johnson

Called about 6 places for hdd recovery. 20 years of work gone. Hdd would startup then click and stop spinning, not bootable. After a couple of tears decided to try and get data recovered. Landed on NY COMPUTER. Had offers from various different labs, including other states, but Marcus’s (computer tech, I believe) empathy and calmness sold me, against the advice of a IT friend who wanted me to ship the hdd out, only because he had used this company before, located somewhere in CA. I dropped off hdd and 5 days later received hdd with all my data recovered. I was amazed and vowed to backup my hdd moving forward, maybe not, lol. Pricing was excellent, for 20 years of work worth every penny spent, would not hesitate to use them again and refer everyone I know to them.

Rathel Nl

This guys are geniuses ❤️❤️ I lost all my pics and they tried the best to get them and at the end the did!!! I had pics floating all over my laptop and had to organized them again but at least they got them back for me... thank you guys!! I super recommend them!!

Flavio Wuensche

Very quick and attentive service. I've had my Nexus 4 screen replaced in 2 hours and, as it was not properly working, they offered to replace it again in a few days cause there were no more screens in stock. I'm very thankful for the service so far.

Ramanathan Ramasamy

Was so fast in replacing the screen of my Nexus 5 and the cost was reasonable when compared to all other stores.

Petra Claiborne

These guys are great! My laptop had the "black screen of death". They diagnosed the problem (broken motherboard) for free, quick and efficiently they gave me a solution and good deal; new laptop where they had transferred all my data (music, documents, photos, programs etc.) from my old computer, and with the service included was a really good price. I recommend this place, professional & efficient!

Jarred Unknow

So awesome and helpful! A+

Jenny X Chan

I came here upon my friends recommendation. She had brought her 13'' MacBook pro here a few weeks ago. One evening I had spilled bit of water on my Mac, the same night it had updated software. The next morning I turned it on and it would not let me log into the computer anymore. Long story short I took it to apple and they couldn't help me log-in to my computer even with password reset, couldn't reinstall the OS, and then sent it off to get it repaired. I got a quote from the Genius Bar that required me to replace hardware including the logical board; labor plus parts was close to the total of $1500. My Mac Pro is a Mid 2015, so it doesn't make sense to spend that much on repairs versus buying a new one. So I came here for a second opinion. They were wonderfully helpful, attentive and quick with services. They actually managed to fix whatever issue that was a problem. Manage to log me back into the computer when apple couldn't. The computer works fine, I can log in, the logic board is not broken, all data is intact. I can't believe how close I was to buying a new computer. I will definitely recommend this spot to friends in the future.

Tessa Noe

Honest and extremely accommodating

Cammie Bonn

I've used this place a couple times. Don't they weren't always able to fix my problems, they were honest and upfront with me always.

Digs Majumder

Time to give up pretending we know more than we know about computers. Let the pros do it. This place on 34th was courteous, knowledgeable and fast. Got my problem fixed in no time, and I got back to work in a hurry. Great service.

Sandra Nataf

First time I post a comment ever, that's just how good they are. Not only were they able to fix my problem, they did it in an unbeatably short amount of time AND stayed open 5 more minutes after hours so I could come and pick up my laptop - barely 2.5 hours after dropping it off. Price was very reasonable. Just to give you an idea, I needed to recover data from my internal hard drive which had failed. I wasted 3 days dealing with Best Buy's Geek Squad, only to explain them how to do their own job properly and ask for a refund - got the money back, not the time. They analyzed the backup drive and not the main drive... and insightfully diagnosed it to be empty - I could have told them so myself. After what they told me they weren't equipped with the technology to read my Solid State internal hard drive - that is, after I pointed out to them which internal hard drive had data that needed to be recovered -, that they would have to send it out to a lab, that it could cost between $400 up to $1,800 and would take 6 to 8 weeks. With New York Computer Help, I walked in, they knew what I was talking about, they DEFINITELY knew what they were talking about, had all the necessary equipment, got the job done - successfully - in less than 3 hours and charged me $150. Anyway, I love them and if I ever have an issue again, I will not waste one second trying to figure out where to go. I am in Brooklyn so it takes me 45minutes to get there vs 15 to the closest Best Buy, but that trip is absolutely worth it. A huge thanks to the team in the lab! -Sandra

Tiago Weber

Há 2 dias antes de minha viagem do Brasil para NY minha esposa quebrou a tela do meu laptop Dell Inspiron 13 7359 Full HD. Aproveitei para consertar a tela em NY nesta empresa, pois li outras avaliações positivas no Google. Embora meu inglês seja ruim, todos os empregados não dispensaram esforços para me entender, foram extremamente agradáveis e educados, senti -me muito confortável nesta empresa. Só houve um pequeno equivoco na troca da tela, pois foi colocado uma tela HD ao invés de Full HD. Relatei o equívoco, totalmente compreensível de acontecer, e no dia seguinte trocaram para a tela correta Full HD. Posso garantir com total certeza que nesta empresa os consumidores são tratados como devem ser tratados. Recomendo para todos que tiverem algum problema em seu laptop. Muito obrigado e parabéns pela atendimento irretocável!

Jericho Barao

Good job!

deane hylton

Courteous, professional and free coffee while you wait. You can't go wrong here. Also reasonable prices if you're into that sort thing. Did I say free coffee. ☕

Janet Leung

My beloved laptop crashed 2 years ago and I remember feeling devastated as I stared endlessly at the blue screen of death when that happened. I felt utterly hopeless that I was not able to back-up my 10 plus years worth of pictures. My husband found New York Computer Help and read all the amazing reviews about this place. I decided to check it out and brought my laptop in. While the people there said they were able to recover my files, my colleague found out about my situation and graciously offered to help me instead. I let my colleague took care of it and in the end, less than half of my pictures were recovered. The only pictures recovered were those dated after 2014 which meant he was unable to recover several thousands of pictures taken since 2006. He noted that my hard drive was severely damaged and tried to salvage as much as he could. Nevertheless, I was still happy that he was able to recover all my other files so I left it at that. Fast forward to today, a close friend of mine passed away and their family was reaching out to their friends and family members to send in pictures we all had with him. I knew I had numerous of pictures dated before 2014 but since I only had pictures recovered from 2014 and onward, I had to send in the few I had. Aside from that, another close friend of mine recently announced her wedding engagement. Her now-fiancé is European and we all first met him in 2006 in the UK when they barely knew one another. While I was extremely ecstatic for them both, my friend asked me, "Do you have that picture of that time we all first met?" It was at that moment I realized I had to recover my pictures and needed to contact New York Computer Help. Even though I forgot the name of the store, I was able to do a quick google search and found them in a matter of seconds (thanks to all the raving reviews they have as well as their super easy and self-explanatory store name)! I reached out to them and Joe was super helpful and responsive to my emails. When I dropped off my hard drive at their store, they said it may not be a guarantee they can recover everything (because it's been 2 years and my hard drive was damaged) but they will see what they can do. A day or two later, they informed me that all was recovered. I seriously could not believe it and needed to see it for myself in order to believe it (considering how damaged my hard drive was). Well, they were right and everything was recovered! I was able to locate that picture taken 13 years ago with my friend and her now-fiancé. My friend was happily surprised and so was I because that picture documented a moment that was irreplaceable. So dear people who have read this far, remember to back up your files regularly. If not, come to New York Computer Help where they will not only provide you with exceptional service but they will also treat your hard drive like their very own with a ton of love and care. I was in awe as to what an amazing job they did in retrieving all my pictures. Not only did it feel like I was walking through memory lane but It felt as if a big chunk of my life was recovered while browsing through those pictures again. Thank you Joe and your wonderful team! Shout out to Patrick for recovering all my files. The reviews are true and you have all been phenomenal.

Ross Newhouse

These guys were great. Completely communicative throughout the entire process, always letting me know accurate timelines and adjustments. I have a completely new Mac for a fraction of the cost

Betsy Pinover

Terrific! Attitude, speed, knowledge and attention cannot be beat.

Rudy Shultz

I've had the New York Computer Help guys come to my apartment several times to fix viruses and speed up my Internet. They have come up typically in the same day and have always been professional and reasonable. Very satisfied!

Owen Pace

Great staff, efficient business, and the pricing they gave me was unbeatable. Will def use them again in the future!!!

Jean Van Damme

Lifesavers! My laptop just stopped working and they got it up and running in a couple of hours. Very happy with the service as well!

Christian

Amazing service and great turnaround!

David Musher

I usually take care of my IT problems myself and haven't called for help in decades. I found NY Computer Help on Google. The tech they sent was superb. He was obviously experienced and fixed a complicated (certainly to me!) networking problem expeditiously. He came on time, was courteous and pleasant. This was the best $125+ tax that I've spent in a long time!

Mikaela Giglio

Friendly staff with good prices. I got my computer repaired with no issues.

Frances Welkins

Finding an NYC computer repair shop is not as easy I thought it would be. As always, I look to speak with 3 companies first before hiring. The 2 other computer repair places in NYC I spoke with either had broken English and were rude or did not provide a true free diagnostic like New York Computer Help does. So, New York Computer Help was already heads and shoulders in the lead upon the first call. My initial impression was that these guys were professional and upfront. If I don't want to go ahead with their computer service after the free diagnostic, there's no charge. I went ahead with their service, got my virus removed for only $85 and was able to pick up my computer the same day. I got some tips for how to prevent virus infections in the future and let's just say I'm a happy camper and will definitely go back if warranted.

Jonathan Arcila

I took my laptop and desktop to get repaired. they had both ready and working the following day. New York Computer Help was very professional, efficient and expedient, I would definitely recommend!!

Minglu Li

They are fast and professional. Lawrence is awesome.

Guido Broni

They took good care of my laptop and prices were fair enough

Emile Svitzer

These Guys are the real deal :) I started by taking my Toshiba Notebook to a place down the street (Jack's Computer Repair on West 14th Street). The guy wanted $75 to perform a diagnostic, with a $35 deposit up front. He also wanted to keep the machine for 2 weeks for repair. I told him I’d think about it. I then asked if he could help me with two screws on the hard drive bay which I believed I had striped with my Philips Head screwdriver. He looked at them and said he’d have to cut or drill them out ... for $25. Again, I said I’d think about it and walked out. Then a friend told me about New York Computer Help. I brought the notebook to them on a Friday evening, just as they were closing. They took the PC and said they would call with a diagnosis (NO CHARGE) by Monday, but I got a call from them less than an hour later. They told me my BIOS chip was fried and that I needed a new motherboard and gave me a very low, all-inclusive price for the work (NO DEPOSIT REQUIRED). I asked if I should buy a new notebook, which they could have sold me for about twice the cost of the repair, but they advised me that it was a “great little machine” and that it would be worth fixing. I authorized them to do the work and they said I would have it back by the end of the next week. Imagine how thrilled I was when they called me on Wednesday morning to say it was ready! The price was exactly what they quoted me and I got my computer back, better than new, in less than 3 business days! While I was there, I asked them about the stripped screws. The guy took a one glance at them and said they were Allen Wrench heads and promptly unscrewed them. Amazing. Don’t waste your time going anywhere else. These Guys are truly legit. I wish everyone was as good.

Charlotte Gamble

NY Computer Help did an awesome job repairing my broken screen for my rose gold MacBook. We called them the day before coming in and they were able to order the part; called me when it was ready and for me to come in, and then when I came in they fixed it in 30mins while I waited. Very reasonable prices, we had called a couple of other places and this spot was able to offer us the best deal. Very kind customer support person at the desk. Highly recommend.

Amir Paydar

Fantastic job! Did the job that multiple other repair shops simply could not do.

Andres Frate

(Translated by Google) I was in NY on a trip and they repaired my laptop screen in an incredibly fast and impeccable manner. They are the best of the best. If you are in NY and have a problem, do not hesitate to go. Thanks for everything !!! (Original) Estuve en NY de viaje y me repararon la pantalla de la laptop de una manera increíblemente rápido y de un modo impecable. Son lo mejor de lo mejor. Si están en NY y tienen un problema , ni duden en ir. Gracias por todo !!!

Guadalupe Moreno

David is the best of the best! You are in great hands. He is wonderful, trustworthy, and exceptional. Sincerest regards

Madalene Crow

Prompt professional service. Price points not student friendly

Christina Johnson

Best Dell laptop repair service! My Dell Inspiron laptop was totally dead and needed it fixed ASAP because my term paper was stuck on there . New York Computer Help fixed my laptop in a couple of hours and my life was back to normal. Amazing!

Alan McGrane

Quick turnaround when a CPU fan malfunctioned in my PC. Couldn't have asked for a better service. Will use them again in the future.

Mike Heffron

They are have a small team here waiting to help you. You can just drop by with your computer or what have you, no appointment needed. They reinstalled my OS, which had corrupted my system and I couldn't reset myself, within a few hours.

Chengyou Jiang

Very nice, much better than I expected. The efficiency and seriousness of the staffs are at the highest level I've ever seen so far. I bought a new WiFi module and let them help to replace it for me. Although they charged me $20 for their service fee, I'd say IT'S WORTH EVERY PENNY. They did it for me within 10 minutes. After I got home, I installed the driver and everything worked very perfectly!!

Ryan Cobb

These Gentleman have great customer service! I will say though, after getting my phone fixed, I started to have a lot of malfunctions. My phone will turn off automatically. The screen they replace it with, is a great price, but it's a cheap screen, so it will get scratched, and cracked really easily. If you replace your battery, it won't function the same way, apple's battery does. I don't want to discredit these dudes, and say they're completely bad! I am just being honest. I learned, being cheap, you end up spending more money.

Carley Ford

Fixed the computer day of and were a pleasure to do business with. Easy to miss the entrance if you’ve never been there before.

Caitriona Fottrell

This place is outstanding. Super service, very fair prices explained up front and quick, expert help. Thank you Miagdy and Patric for your help.

Heather Troy

Now this is customer service: they removed my virus for free and only charged me for the software, which, they said, should have been offered to me last time. Wow. I would. Great service and great people.

Cheapeats Inc

How many of you remember Tekserve and wish they were still around? Well I found the next best thing. New York Computer Help. Brought my laptop in, within an hour was told they need to replace my keyboard.Had my laptop in 3 days. Geek Squad told me they had to send it out and would take minimum 2 weeks and double the price. #supportsmallbusinesses

Chris Candia

Could not speak more highly of the patience, friendliness and professionalism of this place. They were knowledgable, accommodating, and not at all pushy or short. Before I found NYCH I brought my beloved machine to another shop that charged me nearly $200 for an inspection and a false diagnosis. These guys did the same diagnostics for me in 20 minutes for free and I got exactly the results I wanted. I recommend 100000x!

Nathan Lee Bush

Fair and friendly.

Naiem Baret

This place is great! I'm not a complete novice with computers, but I needed help when I couldn't figure out why my fans were acting up. The staff worked with me through my issue and all my questions. I had to revisit the shop multiple times as the issue kept arising with each tinkering/ treatment, which was frustrated, but finally the issue was fixed and my frustration was alleviated due to the incredibly reasonable price for all the hassle. They want to insure that the customer is happy at the end of the day. I've had my fixed product for about 2 months now, and there aren't any more issues with the fans like before, so I'm very happy. They also have bathrooms on the floor, charging cables and outlets for phones/tablets, coffee and water. Super accommodating. Note to fixers: Always check for dust first haha!

Harold Urena

Great customer service and owner

dw_nyc W

Efficient, knowledgeable, friendly, and willing to go the extra mile! Thank you for your help!

Jennifer Butler

I found out about NY Computer help by doing a google search. I selected them because of their positive reviews and the free quote that they offer. My computer crashed and they looked at my computer for free (yes free in NY!). They called me and offered to fix the comptuer at a very reasonable price. Within a short time I had my computer back and they had to redo my hard drive. They took ALL (and I have many) files, documents and pictures off AND put them back on after fixing my computer. If you need your computer fixed this is the place to go! The staff are super nice and I felt like they really wanted to help me not just take my money. In NYC it's hard to find a place like this. Jenn

Shiba Inu

Had an amazing experience with this guys. They are efficient, very well organized and super transparent. Got my laptop battery replaced and the experience was enjoyable from beginning to the end. If I ever experience issues again will definitively come back. First class service!

Kimberly Zemlak

Great place, good friendly knowledgeable staff. Fixed a obscure problem that disabled my laptop, hardly charged me anything!

TJ

Came here to have my very old MacBook Air battery replaced. Everyone here was very friendly and they were able to see my laptop right away. My battery had completely died and was no longer functioning. They were able to diagnose and replace my battery in one hour. I'm so grateful to have a working laptop again. Best customer service in NY. I will recommend this place to my friends.

Denis Grela

They fixed my laptop very fast and price was reasonable.

Oswald Martinez

Over $90 for re-wiring is a bit much but my computer is working just fine. If you bring your computer in early depending on the issue, the team here will be able to fix it same day, i got an update call same day for my issue. Great staff overall, very friendly.

Rebecca Ashkenazy

I never write reviews but I felt that I had to for you guys. When my Mac decided to break down when reinstalling an OS, I thought it was over. Apple told me the chances of data recovery would be very slim, and even if it was possible it would be at an exorbitant rate. I pretty much lost all hope but decided to try New York Computer Club anyway. Best decision ever. You guys worked tirelessly on my computer to retrieve the data and were so open and upfront about the pricing (super reasonable) and your progress. In the end, 100% of my data was recovered!! I cannot express enough gratitude to you! Thank you for saving what feels like my world!

Ida Noelle

Had my smashed iPhone screen fixed here in just 20 minutes. Super fast and friendly service for a good price too (only $60!) And you can make yourself some complimentary coffee while waiting

Daniel Kalina

I took my drive there because it was close and they had relatively positive reviews. I had an old school server and the motherboard died, but everything else was fine. I needed someone with a scsi adapter to pull the data off my drive. So after about half a day they called and said my drive was never formatted and no file system was visible but "the drive was in tact" GREAT they lost all my data. All they had to do was say "hey we cant handle something like this find someone else", but they wiped the drive clean and they said there was nothing they can do, they tried to make me believe that I brought it in that way. What a bunch of retards must be working there to take a working drive and completely wipe it. Luckily, the secondary drive in the raid was still in my possession and I had a friend with the identical motherboard. So I switched out the motherboard and pulled the data off the it and learned a valuable lesson. NEVER GO TO THIS CHOP SHOP AGAIN!

Xell 52

Great, honest service, with good results

Roger Mathews

My Lenovo laptop wouldn't start at all and needless to say, I was freaking out. The tech guys here just showed me that my battery went dead and how to charge it back normally. They didn't even charge me a penny. I'll certainly be back.

Virginia Wages-Plotkin

Expensive but good work.

besa rugovac

I came into New York Computer Help completely distraught, my keyboard and trackpad stopped working and as a college student not having a working laptop (MacBook Pro) is pretty stressful. I went to the Apple Store, various computer stores and the estimates went from $600-$800, I would've been better off buying a new computer! Joe and Jose were both so extremely helpful, I came in they gave me a diagnostic, let me know exactly what was wrong and gave me such a fair price estimate I could've cried out of relief. Fast forward a week, I am typing this from my laptop which thank god is in great condition and I have no qualms. The customer service was unmatched and every single step of this process was easy and pleasant. Thank you guys so much! You don't know how much you alleviated my stress! If anyone in the New York area or even surrounding areas is having computer problems, COME HERE! You will not regret it!

Eric

Nexus 5 fixed on same day (within 15-20 mins probably). Replaced screen and battery. Price was cheaper than other places I've looked into.

양현웅

I had a good experience here this morning. I spilled water on my lap top. It was okay when I first brought my lap top to the store, so after the free diagnosis I chose not to do any procedure. But later on, the lap top started to turn back on everytime I try to turn off it. So I went to the store again 3days later which was monday. He fixed it and kept it for the night to check the following morning to see if it is really good. The cost is cheaper compared to other stores and he makes sure if the computer is properly taken care of. I recommend if you want to keep your lap top flawless, put a shield on the lap top. it might get a scratch during the fix (which happens to all of the computer shops not this one particular). and if you have time, just leave the computer for the night to let the technician on the following morning check if it is good to go.

Smith Mathew

I would highly recommend Everyone computer user,who are facing any technical issue with your computer......... Thanks guys

Ella Spigelman

הגעתי למקום לצורך תיקון/החלפת מסך המחשב הנייד שלי. במקום פגשתי בעידית שהייתה נחמדה, אדיבה, אינפורמטיבית והציעה תיקון מהיר וזול בכ-40% מהצעת מחיר מקבילה שקיבלתי בארץ. את התיקון ביצעו במהירות ובמקצועיות. מקום מצוין אמין והגון לתיקון מחשבים. ממליצה בחום!!!

김명균

This is the worst assembly desktop of my life. as you see that picture, this fan has to set up 4 screw , but they screwed only one. secondly, They did not give me back my power supply's AC power cord cable. hence, I have not been able to turn on my new computer. I do not recommend this shop.

Shao-ting Hong

Reinstall my computer for $150 and will need $50 more to back up. Not a good deal but it’s fine.

Valeri

These people are predators. Please stay away! I needed to get my laptop screen replaced. They have assured me that they had the right screen for my laptop. The screen was replaced in record time (I can give them that). However, the screen they gave me has a maximum resolution of 1600 x 900 while my original screen (and the LCD screen they should have used) had 1920x1080. It was definitely a very cheap knock-off screen that gave me serious headaches when I tried using it. I tried pointing that out, at which point they said that there must be something wrong with me. I eventually took my laptop to another place who fitted a proper screen. They then told me that the screen I had fitted was an absolute piece of crap.

brmnyc .

I am a repeat customer of this business, and I must say they continue to be very proficient at what they do, and in a very courteous, prompt manner. They provided me an estimate for the repair (which seemed reasonable to me) and that's exactly what they charged once they fixed the problem with my aging laptop. They are very good at communicating updates on the status while the work is in progress.

Robert Glass

Phenomenally helpful service that got the job done. I had a pair of issues with my computer, a broken keyboard and faulty charge port, the techs here had me come in a couple times for free to make sure that the problems were correctly identified and gave me a very fair upfront price to fix the problems. After I dropped my computer off they found that there was another way to fix one of the problems, called me and told me about it and significantly reduced the price of the repair job as a result. Now with my computer back in hand I can say it works very well and I am very glad for the experience. Everyone who I interacted with (four or five people in total) was kind, patient, and professional and made what could be a very stressful situation a breeze. I cannot recommend them highly enough.

Chandell Gadbois

This was the easiest computer repair process I've ever had. Everything was done quickly and efficiently and it was done right ther first time. I will be going back for all personal and business repairs!

Dan Mullins

NYCH provided me with top-notch on time service. The technician that came for the at home visit was personable, thorough, and willing to explain what was going on and what he was doing. I recommend NYCH to everyone with PC issues great and small.

Nikko Rivera

Whatever you don't go here! Faster isn't always better they rush phone repairs so now my phone is falling apart. when I Brought it they are charging me a service fee of 40 dollars which is ridiculous , because they are the reason my phone is falling apart !

Andres Frate

(Translated by Google) I was in NY on a trip and they repaired my laptop screen in an incredibly fast and impeccable manner. They are the best of the best. If you are in NY and have a problem, do not hesitate to go. Thanks for everything !!! (Original) Estuve en NY de viaje y me repararon la pantalla de la laptop de una manera increíblemente rápido y de un modo impecable. Son lo mejor de lo mejor. Si están en NY y tienen un problema , ni duden en ir. Gracias por todo !!!

Guadalupe Moreno

David is the best of the best! You are in great hands. He is wonderful, trustworthy, and exceptional. Sincerest regards

Madalene Crow

Prompt professional service. Price points not student friendly

Christina Johnson

Best Dell laptop repair service! My Dell Inspiron laptop was totally dead and needed it fixed ASAP because my term paper was stuck on there . New York Computer Help fixed my laptop in a couple of hours and my life was back to normal. Amazing!

Alan McGrane

Quick turnaround when a CPU fan malfunctioned in my PC. Couldn't have asked for a better service. Will use them again in the future.

Mike Heffron

They are have a small team here waiting to help you. You can just drop by with your computer or what have you, no appointment needed. They reinstalled my OS, which had corrupted my system and I couldn't reset myself, within a few hours.

Chengyou Jiang

Very nice, much better than I expected. The efficiency and seriousness of the staffs are at the highest level I've ever seen so far. I bought a new WiFi module and let them help to replace it for me. Although they charged me $20 for their service fee, I'd say IT'S WORTH EVERY PENNY. They did it for me within 10 minutes. After I got home, I installed the driver and everything worked very perfectly!!

Ryan Cobb

These Gentleman have great customer service! I will say though, after getting my phone fixed, I started to have a lot of malfunctions. My phone will turn off automatically. The screen they replace it with, is a great price, but it's a cheap screen, so it will get scratched, and cracked really easily. If you replace your battery, it won't function the same way, apple's battery does. I don't want to discredit these dudes, and say they're completely bad! I am just being honest. I learned, being cheap, you end up spending more money.

Carley Ford

Fixed the computer day of and were a pleasure to do business with. Easy to miss the entrance if you’ve never been there before.

Caitriona Fottrell

This place is outstanding. Super service, very fair prices explained up front and quick, expert help. Thank you Miagdy and Patric for your help.

Heather Troy

Now this is customer service: they removed my virus for free and only charged me for the software, which, they said, should have been offered to me last time. Wow. I would. Great service and great people.

Cheapeats Inc

How many of you remember Tekserve and wish they were still around? Well I found the next best thing. New York Computer Help. Brought my laptop in, within an hour was told they need to replace my keyboard.Had my laptop in 3 days. Geek Squad told me they had to send it out and would take minimum 2 weeks and double the price. #supportsmallbusinesses

Chris Candia

Could not speak more highly of the patience, friendliness and professionalism of this place. They were knowledgable, accommodating, and not at all pushy or short. Before I found NYCH I brought my beloved machine to another shop that charged me nearly $200 for an inspection and a false diagnosis. These guys did the same diagnostics for me in 20 minutes for free and I got exactly the results I wanted. I recommend 100000x!

Nathan Lee Bush

Fair and friendly.

Naeem Barrett

This place is great! I'm not a complete novice with computers, but I needed help when I couldn't figure out why my fans were acting up. The staff worked with me through my issue and all my questions. I had to revisit the shop multiple times as the issue kept arising with each tinkering/ treatment, which was frustrated, but finally the issue was fixed and my frustration was alleviated due to the incredibly reasonable price for all the hassle. They want to insure that the customer is happy at the end of the day. I've had my fixed product for about 2 months now, and there aren't any more issues with the fans like before, so I'm very happy. They also have bathrooms on the floor, charging cables and outlets for phones/tablets, coffee and water. Super accommodating. Note to fixers: Always check for dust first haha!

Harold Urena

Great customer service and owner

dw_nyc W

Efficient, knowledgeable, friendly, and willing to go the extra mile! Thank you for your help!

Jennifer Butler

I found out about NY Computer help by doing a google search. I selected them because of their positive reviews and the free quote that they offer. My computer crashed and they looked at my computer for free (yes free in NY!). They called me and offered to fix the comptuer at a very reasonable price. Within a short time I had my computer back and they had to redo my hard drive. They took ALL (and I have many) files, documents and pictures off AND put them back on after fixing my computer. If you need your computer fixed this is the place to go! The staff are super nice and I felt like they really wanted to help me not just take my money. In NYC it's hard to find a place like this. Jenn

Shiba Inu

Had an amazing experience with this guys. They are efficient, very well organized and super transparent. Got my laptop battery replaced and the experience was enjoyable from beginning to the end. If I ever experience issues again will definitively come back. First class service!

Kimberly Zemlak

Great place, good friendly knowledgeable staff. Fixed a obscure problem that disabled my laptop, hardly charged me anything!

TJ

Came here to have my very old MacBook Air battery replaced. Everyone here was very friendly and they were able to see my laptop right away. My battery had completely died and was no longer functioning. They were able to diagnose and replace my battery in one hour. I'm so grateful to have a working laptop again. Best customer service in NY. I will recommend this place to my friends.

Denis Grela

They fixed my laptop very fast and price was reasonable.

Oswald Martinez

Over $90 for re-wiring is a bit much but my computer is working just fine. If you bring your computer in early depending on the issue, the team here will be able to fix it same day, i got an update call same day for my issue. Great staff overall, very friendly.

Rebecca Ashkenazy

I never write reviews but I felt that I had to for you guys. When my Mac decided to break down when reinstalling an OS, I thought it was over. Apple told me the chances of data recovery would be very slim, and even if it was possible it would be at an exorbitant rate. I pretty much lost all hope but decided to try New York Computer Club anyway. Best decision ever. You guys worked tirelessly on my computer to retrieve the data and were so open and upfront about the pricing (super reasonable) and your progress. In the end, 100% of my data was recovered!! I cannot express enough gratitude to you! Thank you for saving what feels like my world!

Ida Noelle

Had my smashed iPhone screen fixed here in just 20 minutes. Super fast and friendly service for a good price too (only $60!) And you can make yourself some complimentary coffee while waiting

Daniel Kalina

I took my drive there because it was close and they had relatively positive reviews. I had an old school server and the motherboard died, but everything else was fine. I needed someone with a scsi adapter to pull the data off my drive. So after about half a day they called and said my drive was never formatted and no file system was visible but "the drive was in tact" GREAT they lost all my data. All they had to do was say "hey we cant handle something like this find someone else", but they wiped the drive clean and they said there was nothing they can do, they tried to make me believe that I brought it in that way. What a bunch of retards must be working there to take a working drive and completely wipe it. Luckily, the secondary drive in the raid was still in my possession and I had a friend with the identical motherboard. So I switched out the motherboard and pulled the data off the it and learned a valuable lesson. NEVER GO TO THIS CHOP SHOP AGAIN!

Xell 52

Great, honest service, with good results

Roger Mathews

My Lenovo laptop wouldn't start at all and needless to say, I was freaking out. The tech guys here just showed me that my battery went dead and how to charge it back normally. They didn't even charge me a penny. I'll certainly be back.

Virginia Wages-Plotkin

Expensive but good work.

besa rugovac

I came into New York Computer Help completely distraught, my keyboard and trackpad stopped working and as a college student not having a working laptop (MacBook Pro) is pretty stressful. I went to the Apple Store, various computer stores and the estimates went from $600-$800, I would've been better off buying a new computer! Joe and Jose were both so extremely helpful, I came in they gave me a diagnostic, let me know exactly what was wrong and gave me such a fair price estimate I could've cried out of relief. Fast forward a week, I am typing this from my laptop which thank god is in great condition and I have no qualms. The customer service was unmatched and every single step of this process was easy and pleasant. Thank you guys so much! You don't know how much you alleviated my stress! If anyone in the New York area or even surrounding areas is having computer problems, COME HERE! You will not regret it!

Eric

Nexus 5 fixed on same day (within 15-20 mins probably). Replaced screen and battery. Price was cheaper than other places I've looked into.

양현웅

I had a good experience here this morning. I spilled water on my lap top. It was okay when I first brought my lap top to the store, so after the free diagnosis I chose not to do any procedure. But later on, the lap top started to turn back on everytime I try to turn off it. So I went to the store again 3days later which was monday. He fixed it and kept it for the night to check the following morning to see if it is really good. The cost is cheaper compared to other stores and he makes sure if the computer is properly taken care of. I recommend if you want to keep your lap top flawless, put a shield on the lap top. it might get a scratch during the fix (which happens to all of the computer shops not this one particular). and if you have time, just leave the computer for the night to let the technician on the following morning check if it is good to go.

Smith Mathew

I would highly recommend Everyone computer user,who are facing any technical issue with your computer......... Thanks guys

Ella Spigelman

הגעתי למקום לצורך תיקון/החלפת מסך המחשב הנייד שלי. במקום פגשתי בעידית שהייתה נחמדה, אדיבה, אינפורמטיבית והציעה תיקון מהיר וזול בכ-40% מהצעת מחיר מקבילה שקיבלתי בארץ. את התיקון ביצעו במהירות ובמקצועיות. מקום מצוין אמין והגון לתיקון מחשבים. ממליצה בחום!!!

김명균

This is the worst assembly desktop of my life. as you see that picture, this fan has to set up 4 screw , but they screwed only one. secondly, They did not give me back my power supply's AC power cord cable. hence, I have not been able to turn on my new computer. I do not recommend this shop.

Shao-ting Hong

Reinstall my computer for $150 and will need $50 more to back up. Not a good deal but it’s fine.

Valeri

These people are predators. Please stay away! I needed to get my laptop screen replaced. They have assured me that they had the right screen for my laptop. The screen was replaced in record time (I can give them that). However, the screen they gave me has a maximum resolution of 1600 x 900 while my original screen (and the LCD screen they should have used) had 1920x1080. It was definitely a very cheap knock-off screen that gave me serious headaches when I tried using it. I tried pointing that out, at which point they said that there must be something wrong with me. I eventually took my laptop to another place who fitted a proper screen. They then told me that the screen I had fitted was an absolute piece of crap.

brmnyc

I am a repeat customer of this business, and I must say they continue to be very proficient at what they do, and in a very courteous, prompt manner. They provided me an estimate for the repair (which seemed reasonable to me) and that's exactly what they charged once they fixed the problem with my aging laptop. They are very good at communicating updates on the status while the work is in progress.

Robert Glass

Phenomenally helpful service that got the job done. I had a pair of issues with my computer, a broken keyboard and faulty charge port, the techs here had me come in a couple times for free to make sure that the problems were correctly identified and gave me a very fair upfront price to fix the problems. After I dropped my computer off they found that there was another way to fix one of the problems, called me and told me about it and significantly reduced the price of the repair job as a result. Now with my computer back in hand I can say it works very well and I am very glad for the experience. Everyone who I interacted with (four or five people in total) was kind, patient, and professional and made what could be a very stressful situation a breeze. I cannot recommend them highly enough.

Chandell Gadbois

This was the easiest computer repair process I've ever had. Everything was done quickly and efficiently and it was done right ther first time. I will be going back for all personal and business repairs!

Dan Mullins

NYCH provided me with top-notch on time service. The technician that came for the at home visit was personable, thorough, and willing to explain what was going on and what he was doing. I recommend NYCH to everyone with PC issues great and small.

Nikko Rivera

Whatever you don't go here! Faster isn't always better they rush phone repairs so now my phone is falling apart. when I Brought it they are charging me a service fee of 40 dollars which is ridiculous , because they are the reason my phone is falling apart !

Anyi Pagan

Holly molly this people gave me one of if not the best price of the city of New York highly efficient and cheap what more could u ask if you need any sort of repair this is your place

matt wainwright

I traveled from SF to NY and one the way, my XPS laptop got zapped. These guys were able to diagnose and repair the issue (for a reasonable price) within the week I was in NYC so I was able to return with a fully functional laptop. It was really helpful that they were open on the weekend as well.

carlton gordon

Good

Licorice

I have used as many computer tech/repair companies as I have had computers. Hands down, these guys are the most knowledgeable, most responsive and efficient people I have ever worked with. I will never use another company. They are the best.

Stuart Agtsteribbe

Fast, efficient and friendly service. They saved me a lot of money and the agony of buying a new laptop.

Helen Wilson

I needed a place to fix my Dell laptop. It wouldn't start and they were able to fix it within 2 hours and saved my files. Lifesavers!

Hreinn Sigtryggsson

Nice staff. Recommend others

Javier do Campo

I came with my computer problem. They diagnosed the a problem with my hardisk, they said they would have to replace my hard disk and they would charge me $350 for that! For that price I could by a new computer! Unhappy I left to another place down the street, QUICKFIX and they repaired my computer for $120. There was absolutely no problem with the hardisk...just needed to reinstall windows.

Hadas Cohen

Excellent customer service and quick repair (MacBook pro). Professional, friendly and highly competent! Best experience!

Alan John

Very understanding and top class service. Staff are very friendly and Joe helped with whatever I needed. Thanks again!

SALENA MA

Good service. Always follows up after the repairs are done.

Andrew Richardson

I initially experienced some issues after my Nexus 5 screen was replaced, and wrote a review of my troubles. While the finish wasn't ideal and it took some time to do, the team had ordered in a new part and I appreciated the effort put into fixing the device. Joe Silverman then got in touch with me directly. He offered a full refund or replacement screen, and for me to come back in so they could have another look (I might yet do this!). I can't fault this generosity and level of service, I've never before encountered such a determined willingness to make sure the customer is happy.

Prakrit Jena

Excellent repair place. Honest assessment and great expertise - they repaired my MacBook Pro after a water spill (Apple asked $700 for repair), replaced the hard drive, and the laptop has been working for over a year now.

lashawna cromwell

They were very helpful and nice. The service is fast and prices are fair.

Tyla Vidal

Service was quick, efficient and effective

Jeong Hur

(Translated by Google) This showed very fast and repaired quickly. It's even a Samsung notebook from Korea. I recommend me students. They worked so hard to fix my Samsung laptop that I bought in Korea. They are very skilled and efficient. (Original) 여기 정말 신속하고 빠르게 고쳐줬습니다. 심지어 한국에서 가져온 삼성노트북인데도요. 유학생한테 추천 드립니다. They worked so hard to fix my Samsung laptop that I bought in Korea. They are very skilled and efficient.

my opinion

Few days to repair MacBook pro for about $250 vs few weeks with Apple store for about $1200.

Ellen Ferranti

We needed immediate help for our server that went down...this company, New York Computer Help, responded quickly; fixed the problem within an hour. Our computer was up and running again so we could go back to our business. Very professional, knowledgeable about computer problems, reasonable service fees! Thank you. Highly recommend them! Dr. Ellen Ferranti Dr. Nick Ciobanu NY,NY

Berrin Sun

During a trip to NYC from Canada, I had a very stressful time on vacation when I dropped my MacBook Pro and the hard drive was damaged. The technicians from New York Computer Help rushed my case, and replaced the hard drive while recovering data from the damaged one, this was a huge relief and weight off my shoulders. Overall very pleasant experience, the staff is very knowledgeable on what they're dealing with, and let me know what is possible and what might not. They understand that dealing with device issues are a stressful experience and talk to customers calmly and reassuringly.

Evgenia Chaverdova

My malfunctioning keyboard on my laptop was diagnosed and fixed all in the time it would have taken me to just see a specialist at Apple, at a fraction of the cost! Professional and dedicated to providing the best customer service... I will never go anywhere else! A+

Christopher Michael Torres

They were very quick and responsive with repairing my computer. When I dropped my computer off in the morning at 9am to be fixed they called my at 2:30 the same day letting me know it was done. Very nice people. They will also diagnose your computer for free! Would recommend

Pauline Fogarty

Costumer service is great, so trustworthy!

Marcel Rhoden

New York Computer has great service. They replaced a Microsoft Surface battery for me at a reasonable price. I thought I was going to have to purchase a new Surface, I called them and they told me to bring it in. I would recommend them to anyone that needs computer repair. Thanks for getting my Surface working properly again!

Lucie Langa

The warranty on my laptop just expired, so of course, the screen broke. I took it to New York Computer Help at the end of the day on Saturday, and they got back to me quickly to tell me I'd need to replace the screen. That Monday was a holiday, so I assumed it would take until at the earliest the end of the week to get my computer back. However, I got a call at noon on Tuesday, telling me everything was ready to go! I was so impressed! It only cost $150, too!! I will definitely take my gadgets here from now on!!

Carolyn Harry

Oh boo, latest laptop and a fatal hardrive DUMP. Luckily, I did back up not too long ago, even so, it's still and expensive kinda repair. Rich to the rescue! He installed a used HD and I am up and running. So far I have been very happy with the service of New York Computer Help, it's the only place I take my electronics. Rich has very reasonable prices too.

Deepan Guharajan

Fantastic people and real professional service! I had a laptop and one of the screws for the frame had fallen out, and it would have cost me at least $10 to get it online. I went here to see if they could do it for less, and they provided the parts and the service for free! Will definitely come here for any technology issues.

Theresa Sheehan

My computer wouldn't start and I took it to New York Computer Help. The staff were so helpful, efficient and friendly. They diagnosed the issue , replaced the part and I left 30 mins later with a working computer! Excellent service and I'd highly recommend them! Fantastic.

Hailee Sullivan

I was in desperate search for a place to hurry and look at my WD external hard drive where I've kept at least 10+ years of photos in. It suddenly started failing and can't be recognized by my computers. I inquired a few places and this place is by far the quickest and response and also was also from talking to the store engineer it seems like they are able to fix it so I gave it a shot despite the high price but it's well worth it!! They give me a quote of $950 + tax and told me that I only pay if they are able to fix it. Of course in my mind I hope that they can fix it and am willing to pay that. U also have the option to get an external hard drive from then for $80 which was what I did. I shopped around for a bit and decided to come back here and so glad I did!! They fixed my drive flawlessly within 10 days time! I am so glad u came to them u really saved my life! The price is well worth it as it is quite a complex job to retrieve the data. Thank you so much and I've learnt my lesson the hard way! This place you can trust your data with! They also have 30 days guarantee after to make sure it works!

Tudor Neagu

Excellent, courteous, prompt service. Thanks Patrick and Joe!

Meckila Britt

Apple Store said my phone was gone due to water damage and that I would need to try data recovery. Came here, and they were able to clean the inside, work with the logic boards, and replace the screen in a afternoon. Would come absolutely here again!

Juanito Bagumbayan

After 1 month they replaced my macbook battery, its not holding the power anymore. I returned it and after next day diagnostics they said it is the logic board that needs to be replaced and they giving me a quote for $600 to replace it. What happen? My invoice number is 7947 to verify that I am a legit customer. After the battery replacement they were this weird sound on my mac and they said that it is the logic board that needs to be replaced. The sound was not there when I i give it to them for repair.

Husain Bazzi

Once again NY Computer help shows why they are the best in the city. Don't waste your time looking at others, these guys have the best customer service and always follow through. I purchased a great laptop here for a great deal.

Stephen Quinn

Checked my laptop, informed me how much to repair. I decided it wasn't worth the cost. I wasn't charged for the service. Can't top an honest company.

Jane Brown

Many costly screw-ups. My computer was too old to be repaired. I needed the data, so they transferred the contents to an external hard drive, and messengered the hard drive to me. After a week, I saw that they had left out huge portions. They redid the transfer to another hard drive, which I paid for. I also paid to have it sent over. A few months later, I could not find a document that was on the other internal hard drive of the old computer. It turned out that they never even checked to see that there was another internal hard drive, so did not transfer anything from that hard drive. By this time, they had discarded the old computer. So that data is lost forever.

Nurik Kaldybekov

These guys made my day, thank u!

Anyi Pagan

Holly molly this people gave me one of if not the best price of the city of New York highly efficient and cheap what more could u ask if you need any sort of repair this is your place

matt wainwright

I traveled from SF to NY and one the way, my XPS laptop got zapped. These guys were able to diagnose and repair the issue (for a reasonable price) within the week I was in NYC so I was able to return with a fully functional laptop. It was really helpful that they were open on the weekend as well.

carlton gordon

Good

Licorice

I have used as many computer tech/repair companies as I have had computers. Hands down, these guys are the most knowledgeable, most responsive and efficient people I have ever worked with. I will never use another company. They are the best.

Stuart Agtsteribbe

Fast, efficient and friendly service. They saved me a lot of money and the agony of buying a new laptop.

Helen Wilson

I needed a place to fix my Dell laptop. It wouldn't start and they were able to fix it within 2 hours and saved my files. Lifesavers!

Hreinn Sigtryggsson

Nice staff. Recommend others

Javier do Campo

I came with my computer problem. They diagnosed the a problem with my hardisk, they said they would have to replace my hard disk and they would charge me $350 for that! For that price I could by a new computer! Unhappy I left to another place down the street, QUICKFIX and they repaired my computer for $120. There was absolutely no problem with the hardisk...just needed to reinstall windows.

Hadas Cohen

Excellent customer service and quick repair (MacBook pro). Professional, friendly and highly competent! Best experience!

Alan John

Very understanding and top class service. Staff are very friendly and Joe helped with whatever I needed. Thanks again!

SALENA MA

Good service. Always follows up after the repairs are done.

Andrew Richardson

I initially experienced some issues after my Nexus 5 screen was replaced, and wrote a review of my troubles. While the finish wasn't ideal and it took some time to do, the team had ordered in a new part and I appreciated the effort put into fixing the device. Joe Silverman then got in touch with me directly. He offered a full refund or replacement screen, and for me to come back in so they could have another look (I might yet do this!). I can't fault this generosity and level of service, I've never before encountered such a determined willingness to make sure the customer is happy.

Prakrit Jena

Excellent repair place. Honest assessment and great expertise - they repaired my MacBook Pro after a water spill (Apple asked $700 for repair), replaced the hard drive, and the laptop has been working for over a year now.

lashawna cromwell

They were very helpful and nice. The service is fast and prices are fair.

Tyla Vidal

Service was quick, efficient and effective

Jeong Hur

(Translated by Google) This showed very fast and repaired quickly. It's even a Samsung notebook from Korea. I recommend me students. They worked so hard to fix my Samsung laptop that I bought in Korea. They are very skilled and efficient. (Original) 여기 정말 신속하고 빠르게 고쳐줬습니다. 심지어 한국에서 가져온 삼성노트북인데도요. 유학생한테 추천 드립니다. They worked so hard to fix my Samsung laptop that I bought in Korea. They are very skilled and efficient.

my opinion

Few days to repair MacBook pro for about $250 vs few weeks with Apple store for about $1200.

Ellen Ferranti

We needed immediate help for our server that went down...this company, New York Computer Help, responded quickly; fixed the problem within an hour. Our computer was up and running again so we could go back to our business. Very professional, knowledgeable about computer problems, reasonable service fees! Thank you. Highly recommend them! Dr. Ellen Ferranti Dr. Nick Ciobanu NY,NY

Berrin Sun

During a trip to NYC from Canada, I had a very stressful time on vacation when I dropped my MacBook Pro and the hard drive was damaged. The technicians from New York Computer Help rushed my case, and replaced the hard drive while recovering data from the damaged one, this was a huge relief and weight off my shoulders. Overall very pleasant experience, the staff is very knowledgeable on what they're dealing with, and let me know what is possible and what might not. They understand that dealing with device issues are a stressful experience and talk to customers calmly and reassuringly.

Evgenia Chaverdova

My malfunctioning keyboard on my laptop was diagnosed and fixed all in the time it would have taken me to just see a specialist at Apple, at a fraction of the cost! Professional and dedicated to providing the best customer service... I will never go anywhere else! A+

Christopher Michael Torres

They were very quick and responsive with repairing my computer. When I dropped my computer off in the morning at 9am to be fixed they called my at 2:30 the same day letting me know it was done. Very nice people. They will also diagnose your computer for free! Would recommend

Pauline Fogarty

Costumer service is great, so trustworthy!

Marcel Rhoden

New York Computer has great service. They replaced a Microsoft Surface battery for me at a reasonable price. I thought I was going to have to purchase a new Surface, I called them and they told me to bring it in. I would recommend them to anyone that needs computer repair. Thanks for getting my Surface working properly again!

Lucie Langa

The warranty on my laptop just expired, so of course, the screen broke. I took it to New York Computer Help at the end of the day on Saturday, and they got back to me quickly to tell me I'd need to replace the screen. That Monday was a holiday, so I assumed it would take until at the earliest the end of the week to get my computer back. However, I got a call at noon on Tuesday, telling me everything was ready to go! I was so impressed! It only cost $150, too!! I will definitely take my gadgets here from now on!!

Carolyn Harry

Oh boo, latest laptop and a fatal hardrive DUMP. Luckily, I did back up not too long ago, even so, it's still and expensive kinda repair. Rich to the rescue! He installed a used HD and I am up and running. So far I have been very happy with the service of New York Computer Help, it's the only place I take my electronics. Rich has very reasonable prices too.

Deepan Guharajan

Fantastic people and real professional service! I had a laptop and one of the screws for the frame had fallen out, and it would have cost me at least $10 to get it online. I went here to see if they could do it for less, and they provided the parts and the service for free! Will definitely come here for any technology issues.

Theresa Sheehan

My computer wouldn't start and I took it to New York Computer Help. The staff were so helpful, efficient and friendly. They diagnosed the issue , replaced the part and I left 30 mins later with a working computer! Excellent service and I'd highly recommend them! Fantastic.

Hailee Sullivan

I was in desperate search for a place to hurry and look at my WD external hard drive where I've kept at least 10+ years of photos in. It suddenly started failing and can't be recognized by my computers. I inquired a few places and this place is by far the quickest and response and also was also from talking to the store engineer it seems like they are able to fix it so I gave it a shot despite the high price but it's well worth it!! They give me a quote of $950 + tax and told me that I only pay if they are able to fix it. Of course in my mind I hope that they can fix it and am willing to pay that. U also have the option to get an external hard drive from then for $80 which was what I did. I shopped around for a bit and decided to come back here and so glad I did!! They fixed my drive flawlessly within 10 days time! I am so glad u came to them u really saved my life! The price is well worth it as it is quite a complex job to retrieve the data. Thank you so much and I've learnt my lesson the hard way! This place you can trust your data with! They also have 30 days guarantee after to make sure it works!

Tudor Neagu

Excellent, courteous, prompt service. Thanks Patrick and Joe!

Meckila Britt

Apple Store said my phone was gone due to water damage and that I would need to try data recovery. Came here, and they were able to clean the inside, work with the logic boards, and replace the screen in a afternoon. Would come absolutely here again!

Juanito Bagumbayan

After 1 month they replaced my macbook battery, its not holding the power anymore. I returned it and after next day diagnostics they said it is the logic board that needs to be replaced and they giving me a quote for $600 to replace it. What happen? My invoice number is 7947 to verify that I am a legit customer. After the battery replacement they were this weird sound on my mac and they said that it is the logic board that needs to be replaced. The sound was not there when I i give it to them for repair.

Husain Bazzi

Once again NY Computer help shows why they are the best in the city. Don't waste your time looking at others, these guys have the best customer service and always follow through. I purchased a great laptop here for a great deal.

Stephen Quinn

Checked my laptop, informed me how much to repair. I decided it wasn't worth the cost. I wasn't charged for the service. Can't top an honest company.

Jane Brown

Many costly screw-ups. My computer was too old to be repaired. I needed the data, so they transferred the contents to an external hard drive, and messengered the hard drive to me. After a week, I saw that they had left out huge portions. They redid the transfer to another hard drive, which I paid for. I also paid to have it sent over. A few months later, I could not find a document that was on the other internal hard drive of the old computer. It turned out that they never even checked to see that there was another internal hard drive, so did not transfer anything from that hard drive. By this time, they had discarded the old computer. So that data is lost forever.

Nurik Kaldybekov

These guys made my day, thank u!

Tiny T

Overall, real professional and really honest. 1st time I went, they cleaned out the trackpad with pure alcohol solution. Seemed to do the trick but temporally. Did not have to pay anything. 2nd time I went, I just told them to replace my trackpad for my MacBook Pro 15" because it just was too unresponsive. Replacing it took about 30mins. Super fast super secured and comes with warranty. I'm glad I came here to fix it. Will definitely recommend this place to anyone. Real OEM parts, and really professional about their business. A+++

Nathaniel Posner

I don't think I've had a better experience with a computer repair company. New York Computer Help repaired the broken motherboard in my HP laptop for about $50 less then the price quoted by the manufacturer, and also fixed one of my internal wireless antennas that had been bent for no charge. After it turned out the replacement motherboard they installed had a faulty sound card, they ordered and installed a second motherboard and gave me a USB sound card to use while it shipped - all at no cost to me. Many thanks to Elliott and the rest of the team for being so helpful, knowledgeable, and professional throughout the process!

Andrew Laubie

I first took my advanced custom desktop for repair at New York Computer Help and they gave me a wrong diagnostic on what component was broken... After wasting my time and energy there I took my broken computer to LaptopMD to find out the real problem and they got it identified and fixed within 24 hours (for cheaper too).

Kiel Werle

Friendly service and honest pricing

julio cesar duarte

(Translated by Google) Practical (Original) Prático

Igor Dinkevich

Had very good experience at New York Computer Help. Staff was very nice and knowledgeable. I asked to replace broken screen on my laptop. Less than an hour later they called me that the laptop was ready for pick up. Price was reasonable too.

Lillian Montoya

They should change their name to the Magicians. Awesome. After checking with others who couldn't figure out my issue, they identified the issue immediately.

Christian Fenner

Fixed my smashed iPhone 6 screen in no time. Nice job!

Scott King

Useless place to triage any Windows 8+ related issues

Samuel Cruz

Friendly staff, saw me right away. Fast and professional service. I wanted to upgrade my RAM and the turnaround was faster than expected and now my laptop is works faster. I would highly recommend this shop!

Beverly Chassler

Have dealt with them before. I am an old lady and a computer idiot. Lawrence has been to my apartment and helped me out several times. He has been totally helpful and explains things well. I have an old iMac, and old DVD player...all hooked up properly and now the printer works too. Could not be better!

Allison Lee

Professional. Compassionate. Helpful. Immediate attention. Awesome place.

Charlie Breslin

They are magicians! They are friendly, reliable, knowledgeable, and fair.

Tseyang Tenzin

I read different reviews and I called New York Computer Help - the first difference that made me visit the place is it is not charging any diagnosis fee unlike other company. Then it called me on the same day to let me know the problem and fee - I find it little expensive but I needed my lap top - it called me today to let me know that it has been fixed. Now my only concern which may be too early is what if it stops working again like I am reading in some reviews. They said I can bring back in 60 days- I hope such thing won't happen - FOR NOW- I SAY IT IS AN A+ company with friendly staff members and efficient professionals fixing laptops.

Paul Hawkins

I personally haven’t been here, but my cousin has. The owner is incredibly professional, and the staff is kind, understanding, and quick-witted. 100% recommend, there is no better place in NYC!

Jack Schneider

Excellent service, very responsive and quick to help, and fair price for a successful fix!

Louis Tentindo

Great service. Helped to load new ram and hd into a new computer. Saved the day.

Sanjiv Makker

I was instantly helped for the problem I had with my Laptop , which was rectified to my satisfaction . Great guys !!!

mark d

Thnx for fixing it so quickly, not only make me looked good to client but to my office too. You are really professional for getting back to me for asking if everything is ok, I would keep in mind to suggest others. Wish for you to be busy and doing good in business. See you next time...

Dana Walker

I was traveling for a month over the summer and during part of my trip my laptop keyboard and trackpad died. I was about 6 blocks from New York Computer Help, so I called and walked it in. While the problem was tricky and took a while to diagnose and repair, they stuck with it and handled shipping the laptop back to me after tracking down the problem. Thanks New York Computer Help for helping this traveler!

Sam Park

This place is professional, honest, diligent, and competent. They saved me during an emergency! My hard drive crashed one week before I was to take the bar exam and because I was going to type the state essay portion, I needed my computer to be perfectly functioning. After explaining my situation, I was charged a fair price, compared to other locations in the area, and they fixed it the same day. Suffice it to say, I did not have any computer issues during the bar exam. So thank you NY Computer Help for fixing my computer when I needed it most. I would highly recommend anyone with computer issues to check this place out. They even do a free diagnostic for you!

Inkh Su Tesou

I called to ask what the price for a simple fan cleaning was at its worst. They said 85$ and half an hour. When I arrived they asked for 85$ and told me it was because they normally charge 120$ for a fan cleaning. The fan itself isn't even worth 30$. They want to work you over and it's apparent. Then they said it would take an hour. However I'm adding stars because the waiting room is really nice. More later when they get done. They got done in half an hour, nice. Total cost 92$ and change Core temp at start. 72c. Core temp at end. 41c. Can clean a machine

Rick Echevarria

I have used NYC Iphone Repair services two times to repair two damaged Iphones. I was very pleased by the honesty and integrity in the service provision. I had my Iphones pre-diagnosed by a tech friend so I knew going in for service what the extent of the damage and repair needs were. NYC Iphone consistently diagnosed the problem with no additional `unknown` and unexpected problems popping up, as is usual with most tech repair establishments. I was most impressed by the quick service, as I dropped off my phone in the afternoon and picked it up the next morning. I was able to text NYC for repair updates, which made me feel like they were on top of things. Another impressive aspect of the service was that I bumped into a couple of customers in the elevator who expressed the same experiences with NYC iPhone s services, one of them had been using the service for years. Consistency and quality of service are both strong points with NYC iPhone Repair. I recommend their services with A +.

Crystal A. White

My Dell Inspiron laptop was really, really slow. I couldn't get on the Internet and had to wait forever for Word to open. I was able to get a free diagnostic in 20 min from New York Computer Help and they got it fixed in just 2 hours. They had to remove a virus and some spyware. They were cheaper than other computer repair shops in the area and were much friendlier on the phone.

haruna Sanneh

I'm here to recommend New York computer help as one the best place for me because they actual help me to fixed my computer an which I am very pretty much to recommend it to anyone.

Robert Fuhrer

They fixed my laptop in 1 day!

Elissa Hutner

Great service from friendly knowledgeable experts in a convenient location. I came up to NY from out of the country and needed work on my Apple MacBook. It was returned looking and working as though it were brand new, and was ready on the date and time it was promised. The price for the parts and service were reasonable and no one tried to sell me on anything I didn't need or want.

Michael Maixner

My laptop was overheating last week and I did what I always had done first: brought it to Best Buy and the Geek Squad. The guy behind the desk told me that the fan was running slowly and that they would need to send it off to be diagnosed and repaired (4 weeks turnaround). They also quoted me several hundred dollars--more if they needed to replace the fan--PLUS SHIPPING. I work using my laptop and cannot afford to send it away for a month--especially when the official diagnosis hasn't even been given as to what the problem even is. So I searched elsewhere. After looking at a few other pc repair shops in Manhattan I ended up at New York Computer Help, initially wary of the somewhat obvious title. Within five minutes they had diagnosed the problem (it just needed a cleaning) and quoted me less than half of what any of the other shops had quoted me, telling me it would be ready for pickup the next day. One day. Lo and behold I wasn't out the door 2 hours when they phoned me and told me it was ready for pickup. By the time I was done running errands I had my laptop back in hand and was back to work the moment I got home. I've never had such a positive experience with tech repair. Next time I'll save myself the time and struggle and go to them first.

Chris Thibodeau

I had an issue charging my phone. They quickly determined I had lint in my phone and fixed the issue at no charge!

James P

Smart, helpful, professional people. Reasonable pricing.

Peter

This tech shop will commit to fixing or upgrading your tech. They upgraded the specs on my gaming laptop in a professional manner. Highly recommend for any tech-related issues. My laptop is going great.

Achala Ganesan

These guys are legit. I went in to get my hard disk fixed (G Technology, really bad soldering job, broke after of a month of use, NEVER buy it). It broke in the morning and I panicked and looked at Yelp/Google Reviews to sort through the scammers. Sent a message to Joe via Yelp and he told me to come in. Great service, friendly staff and a nice, airy office. They fixed the issue in 10 minutes, rehoused the hard disk and I was on my way. Highly recommend them to anyone in the NYC area!

Mers NY

Talk about super service!!! Not only did they fix my computer fast but they did it like new. Everything was ez and upfront. My computer just froze, and no matter what I tried to do nothing worked, I looked all over the internet for a solution but nothing helped. These guys knew exacty what to do. All of my data was saved and they took care of the Antivirus program for me and had it registered and updating for a whole year for no extra charge. One more suprising thing, I am not the cleanest person in the world, my laptop lets just say did not look like it was taken care of, but when I got it back it had a shine on it like it was polished. Like I said the laptop came back like BRAND new!!!! Go there you will not be sorry!!!!!

kipkemboi Komen

Honest. That's all matters

Jennifer Bartlett

Over the past three years, we have brought iPads, iPhones and a laptop here for repairs (broken screens, battery replacements, etc.). The staff is always very friendly and responsive. The turnaround time for repairs is quick and the waiting area is clean and airy. We have never had a problem with any of the repairs. We have sent several friends to them and would highly recommend New York Computer Help to anyone.

Winston Hensley

New York Computer was a big help last time, I have my computer slowed down and kind of sluggish, so I took it, tell the staff about my problem and have it fixed within an hour with a fair price, not bad.

Shera Bernard

New York Computer Help was extremely helpful and my goodness he actually listens to your computer problem. I didn't feel either like I was being gouged price wise, he explained to me how much parts were and his hourly rate; his estimate he gave me was very close to the final invoice. I highly recommend him and would definitely use him in the future!

Maria Bruzhayte

Life savers! Flash drive broke so they helped retrieve all my files same day. I couldn't be more thankful and happy with their service! Prices are way better than geek squad too

Tiny T

Overall, real professional and really honest. 1st time I went, they cleaned out the trackpad with pure alcohol solution. Seemed to do the trick but temporally. Did not have to pay anything. 2nd time I went, I just told them to replace my trackpad for my MacBook Pro 15" because it just was too unresponsive. Replacing it took about 30mins. Super fast super secured and comes with warranty. I'm glad I came here to fix it. Will definitely recommend this place to anyone. Real OEM parts, and really professional about their business. A+++

Nathaniel Posner

I don't think I've had a better experience with a computer repair company. New York Computer Help repaired the broken motherboard in my HP laptop for about $50 less then the price quoted by the manufacturer, and also fixed one of my internal wireless antennas that had been bent for no charge. After it turned out the replacement motherboard they installed had a faulty sound card, they ordered and installed a second motherboard and gave me a USB sound card to use while it shipped - all at no cost to me. Many thanks to Elliott and the rest of the team for being so helpful, knowledgeable, and professional throughout the process!

Andrew Laubie

I first took my advanced custom desktop for repair at New York Computer Help and they gave me a wrong diagnostic on what component was broken... After wasting my time and energy there I took my broken computer to LaptopMD to find out the real problem and they got it identified and fixed within 24 hours (for cheaper too).

Kiel Werle

Friendly service and honest pricing

julio cesar duarte

(Translated by Google) Practical (Original) Prático

Igor Dinkevich

Had very good experience at New York Computer Help. Staff was very nice and knowledgeable. I asked to replace broken screen on my laptop. Less than an hour later they called me that the laptop was ready for pick up. Price was reasonable too.

Lillian Montoya

They should change their name to the Magicians. Awesome. After checking with others who couldn't figure out my issue, they identified the issue immediately.

Christian Fenner

Fixed my smashed iPhone 6 screen in no time. Nice job!

Scott King

Useless place to triage any Windows 8+ related issues

Samuel Cruz

Friendly staff, saw me right away. Fast and professional service. I wanted to upgrade my RAM and the turnaround was faster than expected and now my laptop is works faster. I would highly recommend this shop!

Beverly Chassler

Have dealt with them before. I am an old lady and a computer idiot. Lawrence has been to my apartment and helped me out several times. He has been totally helpful and explains things well. I have an old iMac, and old DVD player...all hooked up properly and now the printer works too. Could not be better!

Allison Lee

Professional. Compassionate. Helpful. Immediate attention. Awesome place.

Charlie Breslin

They are magicians! They are friendly, reliable, knowledgeable, and fair.

Tseyang Tenzin

I read different reviews and I called New York Computer Help - the first difference that made me visit the place is it is not charging any diagnosis fee unlike other company. Then it called me on the same day to let me know the problem and fee - I find it little expensive but I needed my lap top - it called me today to let me know that it has been fixed. Now my only concern which may be too early is what if it stops working again like I am reading in some reviews. They said I can bring back in 60 days- I hope such thing won't happen - FOR NOW- I SAY IT IS AN A+ company with friendly staff members and efficient professionals fixing laptops.

Paul Hawkins

I personally haven’t been here, but my cousin has. The owner is incredibly professional, and the staff is kind, understanding, and quick-witted. 100% recommend, there is no better place in NYC!

Jack Schneider

Excellent service, very responsive and quick to help, and fair price for a successful fix!

Louis Tentindo

Great service. Helped to load new ram and hd into a new computer. Saved the day.

Sanjiv Makker

I was instantly helped for the problem I had with my Laptop , which was rectified to my satisfaction . Great guys !!!

mark d

Thnx for fixing it so quickly, not only make me looked good to client but to my office too. You are really professional for getting back to me for asking if everything is ok, I would keep in mind to suggest others. Wish for you to be busy and doing good in business. See you next time...

Dana Walker

I was traveling for a month over the summer and during part of my trip my laptop keyboard and trackpad died. I was about 6 blocks from New York Computer Help, so I called and walked it in. While the problem was tricky and took a while to diagnose and repair, they stuck with it and handled shipping the laptop back to me after tracking down the problem. Thanks New York Computer Help for helping this traveler!

Sam Park

This place is professional, honest, diligent, and competent. They saved me during an emergency! My hard drive crashed one week before I was to take the bar exam and because I was going to type the state essay portion, I needed my computer to be perfectly functioning. After explaining my situation, I was charged a fair price, compared to other locations in the area, and they fixed it the same day. Suffice it to say, I did not have any computer issues during the bar exam. So thank you NY Computer Help for fixing my computer when I needed it most. I would highly recommend anyone with computer issues to check this place out. They even do a free diagnostic for you!

Inkh Su Tesou

I called to ask what the price for a simple fan cleaning was at its worst. They said 85$ and half an hour. When I arrived they asked for 85$ and told me it was because they normally charge 120$ for a fan cleaning. The fan itself isn't even worth 30$. They want to work you over and it's apparent. Then they said it would take an hour. However I'm adding stars because the waiting room is really nice. More later when they get done. They got done in half an hour, nice. Total cost 92$ and change Core temp at start. 72c. Core temp at end. 41c. Can clean a machine

Rick Echevarria

I have used NYC Iphone Repair services two times to repair two damaged Iphones. I was very pleased by the honesty and integrity in the service provision. I had my Iphones pre-diagnosed by a tech friend so I knew going in for service what the extent of the damage and repair needs were. NYC Iphone consistently diagnosed the problem with no additional `unknown` and unexpected problems popping up, as is usual with most tech repair establishments. I was most impressed by the quick service, as I dropped off my phone in the afternoon and picked it up the next morning. I was able to text NYC for repair updates, which made me feel like they were on top of things. Another impressive aspect of the service was that I bumped into a couple of customers in the elevator who expressed the same experiences with NYC iPhone s services, one of them had been using the service for years. Consistency and quality of service are both strong points with NYC iPhone Repair. I recommend their services with A +.

Crystal A. White

My Dell Inspiron laptop was really, really slow. I couldn't get on the Internet and had to wait forever for Word to open. I was able to get a free diagnostic in 20 min from New York Computer Help and they got it fixed in just 2 hours. They had to remove a virus and some spyware. They were cheaper than other computer repair shops in the area and were much friendlier on the phone.

haruna Sanneh

I'm here to recommend New York computer help as one the best place for me because they actual help me to fixed my computer an which I am very pretty much to recommend it to anyone.

Robert Fuhrer

They fixed my laptop in 1 day!

Elissa Hutner

Great service from friendly knowledgeable experts in a convenient location. I came up to NY from out of the country and needed work on my Apple MacBook. It was returned looking and working as though it were brand new, and was ready on the date and time it was promised. The price for the parts and service were reasonable and no one tried to sell me on anything I didn't need or want.

Michael Maixner

My laptop was overheating last week and I did what I always had done first: brought it to Best Buy and the Geek Squad. The guy behind the desk told me that the fan was running slowly and that they would need to send it off to be diagnosed and repaired (4 weeks turnaround). They also quoted me several hundred dollars--more if they needed to replace the fan--PLUS SHIPPING. I work using my laptop and cannot afford to send it away for a month--especially when the official diagnosis hasn't even been given as to what the problem even is. So I searched elsewhere. After looking at a few other pc repair shops in Manhattan I ended up at New York Computer Help, initially wary of the somewhat obvious title. Within five minutes they had diagnosed the problem (it just needed a cleaning) and quoted me less than half of what any of the other shops had quoted me, telling me it would be ready for pickup the next day. One day. Lo and behold I wasn't out the door 2 hours when they phoned me and told me it was ready for pickup. By the time I was done running errands I had my laptop back in hand and was back to work the moment I got home. I've never had such a positive experience with tech repair. Next time I'll save myself the time and struggle and go to them first.

Chris Thibodeau

I had an issue charging my phone. They quickly determined I had lint in my phone and fixed the issue at no charge!

James P

Smart, helpful, professional people. Reasonable pricing.

Peter

This tech shop will commit to fixing or upgrading your tech. They upgraded the specs on my gaming laptop in a professional manner. Highly recommend for any tech-related issues. My laptop is going great.

Achala Ganesan

These guys are legit. I went in to get my hard disk fixed (G Technology, really bad soldering job, broke after of a month of use, NEVER buy it). It broke in the morning and I panicked and looked at Yelp/Google Reviews to sort through the scammers. Sent a message to Joe via Yelp and he told me to come in. Great service, friendly staff and a nice, airy office. They fixed the issue in 10 minutes, rehoused the hard disk and I was on my way. Highly recommend them to anyone in the NYC area!

Mers NY

Talk about super service!!! Not only did they fix my computer fast but they did it like new. Everything was ez and upfront. My computer just froze, and no matter what I tried to do nothing worked, I looked all over the internet for a solution but nothing helped. These guys knew exacty what to do. All of my data was saved and they took care of the Antivirus program for me and had it registered and updating for a whole year for no extra charge. One more suprising thing, I am not the cleanest person in the world, my laptop lets just say did not look like it was taken care of, but when I got it back it had a shine on it like it was polished. Like I said the laptop came back like BRAND new!!!! Go there you will not be sorry!!!!!

kipkemboi Komen

Honest. That's all matters

Jennifer Bartlett

Over the past three years, we have brought iPads, iPhones and a laptop here for repairs (broken screens, battery replacements, etc.). The staff is always very friendly and responsive. The turnaround time for repairs is quick and the waiting area is clean and airy. We have never had a problem with any of the repairs. We have sent several friends to them and would highly recommend New York Computer Help to anyone.

Winston Hensley

New York Computer was a big help last time, I have my computer slowed down and kind of sluggish, so I took it, tell the staff about my problem and have it fixed within an hour with a fair price, not bad.

Shera Bernard

New York Computer Help was extremely helpful and my goodness he actually listens to your computer problem. I didn't feel either like I was being gouged price wise, he explained to me how much parts were and his hourly rate; his estimate he gave me was very close to the final invoice. I highly recommend him and would definitely use him in the future!

Maria Bruzhayte

Life savers! Flash drive broke so they helped retrieve all my files same day. I couldn't be more thankful and happy with their service! Prices are way better than geek squad too