Reviews of iTech Cellular (Computer Repair)

36 W Madison Ave, Dumont, NJ 07628, United States

Average Rating:

DESCRIPTION

Here you have the information of people who purchased the products of iTech Cellular (Computer Repair) in the area close to New Jersey.

At present the firm gets a score of 4.3 stars over 5 and this rating has been calculated on 92 reviews.

You may have noticed that the average of ratings is really positive, and it's based on a large number of scores, so we can think that the evaluation is very credible. If many people have bothered to rate when they are satisfied with the service, is that it works.

You know that we don't usually bother to place scores when they are good and we usually do it only if we've had a problem or incidence...

This Computer Repair corresponds to the category of Computer repair service.

Where is iTech Cellular?

REVIEWS OF iTech Cellular IN New Jersey

Google User

Had 2 battery replacements with them. One was for my ipod years ago and he needed my password. I asked why and he gave some answer that I dont remember. After it was fixed and I picked it up, I got a notification that someone in another town wants to login into my Apple Account. I recently had to get another battery replacement for my phone and the same thing happened. He needed my password to "check battery settings." Picked up my phone and the next day someone was trying to login into my account. Had to reset my Apple password account. The guy probably wrote down my email for my Apple Account.

___ ___

Rude tech tried to raise the cost of the repair from the quoted price on the phone. I don't work with shady people that try to scam customers. I'll go somewhere else where a new customer is valued.

michele walsh

I couldn't have asked for a better experience! When I broke the screen on my iPhone 6 my friend told me to go by iTech. I didn't want to go back to the Apple store so I gave them a shot, and i'm so glad that I did! The gentleman who helped me couldn't have been nicer and extremely patient with all the questions I had. In less then 30 minutes I was out the door with a brand new screen. Fast service and extremely professional!

Kim W

My iPhone broke and I took my phone to several places...including the Apple store & nobody could fix the phone. I finally found iTech Cellular. They worked on my phone until they figured out the problem & they fixed it!!! I left the phone at the store to be fixed and the following morning my phone was shipped back to me by 10:00am. Everyone is really nice in the store, prices are great & this place really knows what they are doing. I never write reviews but had to for this place-they are awesome!!

laura fleming

I tech cellular was very efficient and friendly. They were able to fix my phone immediately for a reasonable price. It was my ch better than for me to go through them Instead of the have insurance with Verizon. Verizon deducuctable was more expensive + would take much longer. My cracked screen is fixed and no more glass chips in my thumb from the shattered screen. I️ highly recommend going there for all cellphone or computer repair. Thumbs up to all the employees that work there for there kindness and professionalism.

Lauren Brue

Not much more to say than, "Always great service!"

Seretse Clouden

They do great work and fast too! Cheap also

P Allen

Great Experience at their Dumont location. They fix DROID phones as well. I dropped my back-up Droid 2 and needed the screen replaced, as well as the internal speaker. The speaker had to be ordered, and still, I got the phone back within days of dropping it off, at a reasonable price. So far, so good. Jun (manager) is very customer service oriented and they realize the importance of how we all rely so much on out smartphones that their turnaround time is phenomenal. Highly recommend to all..

Carly S

fixed my broken screen and home button on iphone 5 for a good price and in under 30 minutes! would def recommend this place to everyone and would go back if I had broken anything else!!

toliy lutsuk

The team at this store were super friendly and were able to fix my phone fast and easy and did a job that most people couldn’t do!!! Highly professional+ super friendly= happy customer!! Would recommend them day in and day out!!

Chris Besserer

Trustworthy and reliable service.

Peter Jr

Very high prices

OOF McOOFerson

I have brought both of my sons iPads here for cracked screens . And both times the service was great . They fixed the iPads the same day they were brought in and both have been working great . Also replaced the screen on my iPhone . The service is great and I highly recommend them .

D Charalambous

Fixed iPhone screen at reasonable price and very quickly. Staff was a little cold.

Zach Kahn

A B

Repaired my daughter's iphone 4s. Very quick service, price could not be better. My son's wireless is broken on his iphone, will be bringing it to iTech this weekend. So glad to find this place and avoid the crazy prices at the Apple store.

Matt Bager

Great group of guys over here. Took me without an appointment and fixed my iphone in minutes. Great customer service and great attitudes. Definitely would recommend!

elia ferolie

Knowledgable and quick!

Self J

Fast, reasonably priced service. I'll go somewhere

Zgjim Jusufi

I did change my iphone6 screen, and they did put a fake cheap screen, i can see the light all over the edges and replection inside the screen, and i payed 85$ for that, this is a bad thing experience they dont know how to do a good work, and after they changed back to the old one they didnt even put my old one i just got someones screen, worst than my old one. I dont recommend this place. They dont tell you the truth about the iphone stuff and they give you attitudes.

ROXX XTEADY

This place is amazing. Very professional and great great service. I highly recommend them.

Kim Lawrence

MOST HONEST BUSINESS I EVER DEALT WITH. NICE HONEST AND VERY AFFORDABLE. RARE FIND

Pablo Zuniga

Jonathon Glatzer

Took my computers here to sell. All the staff is very knowledgeable and informative. Pleasant service. Would recommend!!!

Juanita Adelung

I am very happy with iTech cellular. I highly recommend them.

Akira Daku

the screen on my iPhone 5 cracked when i dropped it.took it in and itech replaced it service was quick.

Warren Sheng

I got some good advice and my repair(s) were done perfectly -- it was a one-stop-shop experience and I was in and out quickly. I even got a nice recommendation for a pub where I could wait.

Jonathan Sup Lee

Just got my Galaxy S3's cracked screen replaced. Another outfit recommended that I replace the whole LCD at a cost of $200+. Craig, the guy at the store laughed and said it's not necessary. He took a look at the phone and said that the LCD is fine, and that if during their repair if they damage the LCD, they will replace it at no cost. I was told it'd take about an hour and a quarter, so I left it there to pick up later. Half an hour later, I got a call saying that it's ready. I just picked it up. It was beautiful. I got a reassurance that if the screen's not responding properly to a touch, bring it back, they'd reset it for me. Very professional. Very courteous.

Robert Dittmar

Great place. Brought in an old ipod Classic that was beyond repair but the service was still excellent. Mike really went above and beyond to help me out the best that he could.

Kassandra Nyroby

So quick, easy and inexpensive !

Raymond Thomas

Jun Han has very professional , honest and straightforward. Pleasure to deal with, on top of that he is my believer brother in Christ ! God Blessed your business.

Jason Murray

Just had my iPhone fixed here. These guys are awesome! Professional and knowledgeable staff. My phone screen was fixed in under an hour and they hooked my up with a really cool case. You guys rock!

Susie RottenCrotch

Went there to go get camera fixed. The guy behind the counter smacked my phone and fixed it intensely. Didn't know that witchcraft was still a thing.

Pamela McCullough

An update on a review I did about a few weeks ago. After complaining that my iPod Touch was not repaired to my satisfaction. I received an email from Craig on how to rectify the situation. They not only not charge me for the battery replacement, but did not charge me for the return shipping just to make sure that I was happy. I AM!! YAY! You don't get good customer service like this anymore, and I'm very pleased that they went above and beyond to make sure that the customer was happy. Will be sending this to all my tech friends (4) to recommend iTech Cellular for any and all repairs. Good work guys.

Liz W

Went to their new location in Ridgewood, NJ. This place is great! Fixed my Droid same day. Highly recommend!

Carlos Driggs

Knowledgeable, patient staff. Always make the best recommendations. Prices are fair.

shrewst .

I took in my failed attempt at 5s battery replacement in and they were able to fix my screw up. I'm very happy with their diagnosis and repair which was done very quickly and professionally. Highly recommend them.

Griselda Diaz

Lucretia Coulbourne

Yoel Simanovitch

they did a vary good job on my Ipad Thank You

Shelagh McCaffrey

Warning: bringing your phone here will void your warranty with Apple. Brought my phone in with a broken screen, they replaced the screen, however after iTech worked on my phone, the battery would not charge properly. Once the battery died, I could not get my phone to power back on. Long story short, brought them phone with a broken screen, and ended up with a completely non-functional iPhone. Customer service was terrible, Andrew and June were both very rude despite a patient and courteous customer. I would never recommend using this business, they do not take responsibility for their mistakes and once they touch your phone, you cannot take it to apple for any repairs (I know this personally because I tried). STAY AWAY!!!

Juan Perez-b

they know their stuff

erin tripptree

Great service! So glad I found you guys online. Very good prices and very fast.

larry gary

Unbelievable I had a problem with my iPhone 6 Plus I was ready too trash It i was told to come back in a hour and I received a phone call that the phone was fixed and ready for pick up they are the best at what they do keep up the good work

Alexis Emve

iTech cellular is an amazing company with amazing customer service. A few months ago I had to have my cracked iPhone 5s screen repaired. Today, I had to bring my mothers phone in for the same service. Each visit to this establishment has been both, pleasant and fulfilling. The service itself was quick (about 10-15 minutes). The price was great as well, especially considering to all of the other places that I've tried. I also purchased phone cases for both phones (iPhone 5s), where Jun, the repair specialist, gave his honest opinion on how well each brand of cases would protect the phones. All in all, I am extremely pleased with the service provided by this company. Any who's in search of some sort of smart phone repair - iTech is the place to go!

Giri Chelian

They had to send my laptop to their ridgewood location to try fixing it, after not hearing from them I had to call and that's when they told me that are not able to fix it. I then had to wait for them to bring it back to location i dropped it off or go pick it up. I decided to wait but they didn't have the courtesy to call when it got back to the original store. The owner was very responsive on yelp but after gaining my business the communication was very poor. Can't say much of the technical ability because they were not able to fix it... i ended up having an IT friend take a look and he was able to get things fixed and working back to normal.

Rick Olsen

They fixed my phone . EXCELLENT work and great service .

Meghan Murphy

They were really great! They fixed my phone in a great amount of time and the price was great! They are also super nice and helpful!

Greg Foudy

I've used them in the last few months to fix a mac and iphone. They're quick, very reasonable, convenient and do a great job. My battery had exploded in my mac and when providing me with an estimate I was told I would need a new battery and possibly a new tracking pad. When I picked it up I was told the old tracking pad worked ok. They're honest!

jay kang

Elisabeth Schwartz

Quality service and good prices. I have brought over 20 company iPads here to be fixed and the quality is great every time.

Matina Gioia

I definitely recommend this place to anyone who needs an iPad repair! I called several places before finally making the decision of where to go, and not only do the people working at iTech have the best customer service, but they really know what they are talking about and focus on the quality of their work. I called on a Monday to see if I could drop off my iPad before work on Tuesday, and the owner came to the store an hour before normal business hours to accommodate me. I picked up my iPad after work, the same day, and it now looks brand new. I’m so happy!!

pedro tapia

So, so

Louie G

I just got my iPhone fixed at iTech and it was such a breeze. The store is comfortable with all sorts of little electronic devices. Once I explained the problem and gave my information for a receipt the repair only took 30 minutes. They even had for sale an iPod touch and an iPod Nano for much less. I highly recommend checking out this place!

Christian Diaz

Called for a screen repair for my iPhone. Scott was very accommodating and gave me an appointment the same day. I was able to drop my phone off and pick up within one hour. Excellent job!!

Harvey Alvarez

Recently had my iphone repaired (replaced microphone) Apple told me they wouldn't fix it - buy a new phone...Jun told me "leave it here, I'll call you within the hour" - I had an estimate and my phone was fixed in less than that! Will highly recommend to anyone who needs repairs! Professional, friendly, and competent staff!

Nidia Tirado

Great service ! Super quick ! Will definitely go back for all my cell phone and tablet needs ! From glass replacement to phone covers they are awesome !!

Dinesh Kumar

Don't be fooled by the positive reviews. These guys are crooks and I can prove it with pictures of my laptop. I am not a rival repair person ... therefore call them and ask about my repair experience. Summary: 1. I gave them a laptop with a "simple" power jack problem - meaning the jack was intermittently making a connection but mostly not ... it was only a loose jack-to-laptop connection problem because intermittently it would connect and charge the laptop battery. I was "not" an internal power problem. 2. I gave it to them for repair and was promised it would be fixed in 2-3 days. 3. 6 week later I was still calling regularly asking why my laptop's problem was not fixed. I even went the store a couple of times and received the following answer from the owner (some young kid who lies with a straight face): "our expert is on vacation an will repair your laptop as soon as he returns" A "complete" Lie (I will explain why he lied. 3. So I waited a couple of more weeks and kept calling because it was now getting ridiculous and I smelled a rat with their responses 4. I finally gave up and went there to get my "un-repaired laptop back" because I did not believe a word they were telling me and my gut told me that something was not right 5. When I went to the store to pick up the laptop - the same lying owner came out - smiled all the way "saying he was sorry their "expert" was still not back (after 8 weeks !!!)" 6. I was STUPID enough to not examine the laptop before I left (maybe I was too gullible and believed the lies from the owner) 7. When I got home, not only had they broken the chassis by about an inch where the power plug goes in, the plug was missing and the entire "power related" electronics inside was missing (MISSING!!!) This brings to mind the following: 1. Did they use a "crowbar" to try and open the chassis because they did not have the proper screw drivers ? 2. Is their "expert on vacation for 8 weeks" 7 years old ? 3. Why be dishonest ? 4. Why let me leave with my laptop which they completely wrecked with lies ? 5. All these crooks had to do was tell me the truth that we screwed up and give me options Bottom line .... want your electronics repaired by crooks whose owner "lies with a smile" and does not have the decency to say I made a mistake. We all make mistakes and I am a very forgiving person. But not when dealing with "owners" that lie and let you leave with laptop that they broke and completely ruined. Ask yourself, are you willing to take that chance with your electronic repair (with anyone ?) I learned my lesson - if you can afford it, get insurance for your products so you don't have to deal with these crooks. I have NO recommendation for any repair place - so I speak the truth. I use Best Buy but I don't trust them either so I purchase insurance through their Geek squad - at least I don't have to deal with crooks like iTech. Make your own decision, just be sensible about it. Even if you go to a local repair shop (I hope you don't go to iTech) - get a written guarantee from the repair place that if they cannot repair or damage your device they will pay you for a replacement. Take pictures before you give it to the repair shop and examine the device on delivery (compare it to the pictures you take). Good luck

Greg Dilo

My 4s would not charge. After hearing horror stories about customer service from Apple and AT&T, I found these guys locally and gave them a try. Glad I did - They replaced my charging port in about a half hour - CORRECTLY! And very reasonably priced. Thanks - You have a customer for life!

Jo Ann S

The staff at this location is a pleasure to do business with. They are professional and knowledgeable about Apple products. They always give you the good or bad news straight away so you save time and money.

Maribel De Leon

Its the worst feeling when you pick up your phone off the floor and it's cracked. That sinking feeling you won't be able to attend your conference calls, reply to texts, reach people. Ugh. I always need my phone back immediately. Both times these guys came through in a clutch. The last time i dropped it off close to the end of their workday and they still got it back to me the same day. They know their stuff and execute like a well oiled machine. Great place.

Jordan Saltzberg

my iPhone 8 was in bad shape and the screen was not functional , new screen and it works beautifully. great job

gulay57 .

horrhorrible service ! parts not original went in for a cracked screen told it was going to take 20 mins took 90 mins in the end couldn't fix it messed up my screen more Don't GO there... Pay 20$ more go to the mall

Chaotic Good

Fast, reasonably priced service. However, about a month after having my cracked screen repaired, my thumb fingerprint stopped working. Pressing the home button still works however any thumb fingerprint functions stopped working.

Jeb Star30

Do not come here. I was here earlier (Monday) at around 3PM and the person who worked at that shift was very very rude (guy with a beard). Very unwholesome person who should not be in this kind of business. He almost threw my iPad which I wanted to be repaired. He shouted many times and almost turned violent. When you see that you are a customer, you don't engage with this kind of foolishness. You better go to other electronics repair shops so you would not have any problems.

denise salizzoni

Wow best service ever. Did 5C screen repair, did it in 10 minutes. Bought new case at discount. Highly recommend Jun Han manager. He rocks!!

Scott Raumberger

Guys were great.They fixed my daughter's iPhone 5 screen quickly. When the new screen developed a glitch they replaced it right away no problem !! A+ service

Richard Shin

I just had my iPhone 4 Screen repaired here. They did a wonderful job and I was able to wait there just a half hour to get my phone back. Before finding out about iTech Cellular thru a friend I didn’t even know that iphone repair stores existed. What a great store and such a convenience. I am much more at ease now knowing if I break my iphone I can get it fixed right away.

Pedro P

My Galaxy S4 screen was damaged and I wasn't able to back up my contacts picture, and data. They were able to replace the screen and help me back up all my information quickly and at a great price. Definitely recommend the store. GREAT CUSTOMER SERVICE.

Jenny Vesta

These guys are great. Can always help

matthew costantino

Amazing experience. Fixed my cracked screen in a hour. Cheaper then all the other stores. Highly recommend

TumuerT Gamer

Adrian McIntosh

fast and reliable.

Brian Sinclair

Repaired my phone like new. Service was great.

Yuval Shkedi

Excellent service at a decent price.

Heitzner Jeff

You get what you pay for. Generally less expensive than Apple, but the quality is poor too. If you have an iPhone 6 or above, it takes a lot to crack them. When you do, itechs replacement screens crack more easily than the original. Stick with the OEM if your prone to dropping your phone a fair bit.

yitz glickS

fast, professional, great work, This place is a lifesaver!

Gary Liu

skuzzlebutt306 .

Very polite and respectful service. They had my phone fixed in under an hour and gave me a discount on a phone case. I was very satisfied with what I was given.

bob carroll

Excellent - they repaired my iPhone quickly and correctly and were extremely helpful and professional. Definitely a local business that deserves your support!

Todd Bradbury

Pleasure to deal with. Went above and beyond to rehab iphone Fast service.

Briana Stratocaster

As a graphic designer, my computer is very important to me. When the screen on my macbook pro had cracked I was in a bind. I sent it into iTech Cellular which offers mail-in repair service. Their turnaround time was very fast and I received my macbook back much sooner than I expected. Now my computer is as good as new. I appreciate the excellent service. Thank You!!

Joseph Deleon

These guys are crooks their policy sucks, i dropped off a laptop to have a screen repaired never got a phone call or reminder saying that it was ready to go or for pick up. I had family business to deal with in Colorado and I was away for a couple of months so it basically ran thru my mind that it was at the store, people forget we're human especially when somthing comes up you don't think about it. Their policy is after 60 days if the customer does not pick it up, its basically theirs. I came back to town and went to pick up my laptop and these schmucks tell me that they can't find it and told me about their policy. Had the receipt and they looked me up and had no record of it. This is nuts businesses keep all types of records wether it was a day old or years old. So they guy tells me that it was recycled for parts and he would give me a discount on a new laptop the hell with that i want my laptop that i spent $600 bucks for. I got screwed real hard big time. I know im not the only one that got screwed imagine how many others did. They make whatever money they can on recycled parts and charge extra. I would not recommend these fuggazy guys to no one. I kept me cool and sucked it up because i didn't want to kick some ass. If you guys at itech cellular read this

Mike Lambiaso

They replaced screens on 2 devices for us; quick turnaround; everything was as promised. Would use their services again.

Francis Sam

Bright Signs For Life

Very professional !!! I have my Galaxy S3 refused to repaired by Samsung, this guys fixed and returned in just few days. I already sent my frineds over for their fixes. Thank you guys... Hobie

Michele Labetti

I went here to repair my broken screen on my laptop. Unfortunately, while sleeping over my friends house, she stepped on my laptop, which broke the screen, and was a monstrosity because school was around the corner. This was over Christmas break, before classes started up for my college. Anyway, I came to this store as I heard great reviews from my mother, in which they replaced her phone screen when hers cracked. I understand that the way my laptop screen was built, with the speakers below the actual screen, that the screen would be pricey. I paid in full once they told me the price, and had them continue with the repair. When it came to picking up the laptop, the man in the front of the store didn't believe me that I paid for the repair already. It was very much frustrating, even though I had the receipt from the store right in my hands, which I showed him. It came to a point of where he said, "Okay, I believe you." and gave up arguing with me. The repair was excellent. The screen is great, and the quality of the product is amazing. Their customer service sucks. It almost makes me think twice about coming here because I don't want to deal with these people, even though their technicians are phenomenal.

Trish Monton

George helped me with my son's ipad. It was a simple fix. He showed me the problem and taught me what to do the next time the same problem occurs. He was kind enough to not charge me for it. Thanks George!

Gjerson Sheqi

What can i say HORRIBLE ? wish i can give this 0 stars, they give you fake cheap screen and you pay $90 like how is that possible you can see lights coming out the phone and more , I do not recommend people to go here!

Carmen Lopez

These people really know what they're doing! Wonderful customer service amd overall great atmosphere even when there's a wait. Love them and STRONGLY recommend!

D Loz

Bryan Reese

really nice storefront with friendly service. fixed my iphone screen while I waited and the dudes in there hooked me up with a ton of info about my ipad that I never knew. Based on my research and calling around to find the best price, this place was it. i recommend highly

Business Hours of iTech Cellular in New Jersey

SUNDAY
CLOSED
MONDAY
10:30AM–7:30PM
TUESDAY
10:30AM–7:30PM
WEDNESDAY
10:30AM–7:30PM
THURSDAY
10:30AM–7:30PM
FRIDAY
10:30AM–6PM
SATURDAY
10:30AM–5PM

PHONE & WEBPAGE

iTech Cellular en New Jersey
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