Reviews of A Plus Computer Service (Computer Repair)

Linda Jones

Very unprofessional and hostile. Would not let me inquire about my IPod without a police escort. They are not part of BBB. Filed a complaint.

Benjamin Nieves

The best service in Newark. iPad Screen was replaced in one hour. and iPhone 4 too. A+.

Jason Montanez

Once again I brought my 2nd phone for a screen replacement. And as always the customer service and repair was excellent !

jedidiah ojo

They don't know how to do anything and they are racist

Moe skey

Can fix just about anything electronic! Been dealing with them for years!!!

Linda Jones

Very unprofessional and hostile. Would not let me inquire about my IPod without a police escort. They are not part of BBB. Filed a complaint.

Jefferey Maldonnado

I went into this repair shop and thought it was pretty fishy that these guys are located in the basement of a house. I thought to myself well other businesses have offices in their homes so why not listen to their sales pitch and see if i felt comfortable with them fixing my laptop. I spoke with this guy named Angel their he told me their was a bench tech fee for diagnosing the machine 35 dollars he said ok. but then he was an additional 95 dollars to continue the repair and more money for parts if i needed them. When I started trying to explain what the problem was to get a general idea of the cost of the repair he started to B.S. me this guy didn't know what he was talking about, I felt so uncomfortable like he was trying to rip me off. Little did he know that i researched my problem and all i wanted to see was that he was knowledgeable on what i needed him to do. He spoke to me like I was uninformed and was more concerned with making the money then providing me with good service. I would be weary about going here these guys seem like the type to swap parts out or sell you used parts for the price of a new one. I ended up going somewhere else for my repair.. Trust them at your own discretion

Victor Jones

Took a little while but part for iPod had to come from over seas repair was excellent no problem with this place very professional going back with my wife's iPod

Ovidio Rodriguez

Service was excellent.. they fix my iPhone very quick.. thanks....

Leggo Eggo

Servicio como el nombre A+

Jefferey Maldonnado

I went into this repair shop and thought it was pretty fishy that these guys are located in the basement of a house. I thought to myself well other businesses have offices in their homes so why not listen to their sales pitch and see if i felt comfortable with them fixing my laptop. I spoke with this guy named Angel their he told me their was a bench tech fee for diagnosing the machine 35 dollars he said ok. but then he was an additional 95 dollars to continue the repair and more money for parts if i needed them. When I started trying to explain what the problem was to get a general idea of the cost of the repair he started to B.S. me this guy didn't know what he was talking about, I felt so uncomfortable like he was trying to rip me off. Little did he know that i researched my problem and all i wanted to see was that he was knowledgeable on what i needed him to do. He spoke to me like I was uninformed and was more concerned with making the money then providing me with good service. I would be weary about going here these guys seem like the type to swap parts out or sell you used parts for the price of a new one. I ended up going somewhere else for my repair.. Trust them at your own discretion

Victor Jones

Took a little while but part for iPod had to come from over seas repair was excellent no problem with this place very professional going back with my wife's iPod

Titi Roman

My experience with A Plus Computer Service, was the best. I brought my computer to A Plus to be fixed, and in less than 24 hours it was fixed, and running like new. I recieved professional and courteous service from the A Plus Computer Technician. I recommend A Plus Computer Services to all of my friends. I will be using A Plus Computer Service for, my Ipad, and Iphone, as well as my computer. Thank You, A Plus Computers.

Horace Brown

Very personable and quick. Would definitely come back.

William Nash

ABSOLUTE WORST SERVICE IMAGINABLE. I had dropped two items there, an iPhone 4 and an iPad 2, and was told they would be ready in a few hours. It took them THREE DAYS before my items were returned to me, and I was forced to constantly call them checking the status of my items, as they would never make good on promises to call me back. They replaced the cracked Gorilla Glass with a much cheaper material. The back glass plate of the iPhone doesn't even have the Apple logo imprinted on it. It is located in a shady location and the owner and workers themselves seemed suspect. Theres not even a store to go into, instead you must make your way into a basement of a house and wait for service in a small room the size of an elevator. And the glass on the iPad has already developed a fracture in the glass with NO DROP, just simply placing it on the table. I also have reason to believe my items were dishonestly tampered. I highly recommend refraining from using this service if you are able to find any other option.

Thomas Paccione

I brought in my handheld game console (PSP), diagnosed and repaired same day! Very reasonable price, and very Friendly.

Edwin Rodriguez

Helped repair my phone in less than a hour with a fair price. The guy was nice and knowledgeable, I will definitely go back if I ever need another repair.

Coral Johnson

It was open early in the morning. They work fast and did an amazing job changing my broken screen. Great customer services.

Luis Morales

Got my iPod screen fixed but when I got it back the Power and Volume button stop not working

Edwin Rodriguez

Helped repair my phone in less than a hour with a fair price. The guy was nice and knowledgeable, I will definitely go back if I ever need another repair.

Coral Johnson

It was open early in the morning. They work fast and did an amazing job changing my broken screen. Great customer services.

grimreaper973 .

Come and see with your own eyes Great Service New manager Is Young and i will Recommend everyone to this amazing technical service !

Jacque Lang

This repair shop gets the job done with integrity. I recently brought in my laptop & it was checked, cleaned, diagnosed right away. He was honest with his advise and said I should probably consider a new laptop instead of fixing it. In the end I canceled the repair & they worked with me 100% being quick and attentive. I was expecting my raw hard drive and I got a transferred clean copy with cord. They are professional, honest and quick I highly recommend. Thanks!

Pam Malato

The cracked screen of my iPhone was repaired while I waited! They had the glass in stock which was shocking because its an older model. The price was very reasonable.

grimreaper973

Come and see with your own eyes Great Service New manager Is Young and i will Recommend everyone to this amazing technical service !

Jacque Lang

This repair shop gets the job done with integrity. I recently brought in my laptop & it was checked, cleaned, diagnosed right away. He was honest with his advise and said I should probably consider a new laptop instead of fixing it. In the end I canceled the repair & they worked with me 100% being quick and attentive. I was expecting my raw hard drive and I got a transferred clean copy with cord. They are professional, honest and quick I highly recommend. Thanks!

Stephanie Thompson

Excellent Service! I did a google search and found these guys. I called and spoke with Ben to see whether or not they fix iPod screens, they did. The facility was not what I expected but the service was superb! Handed them my broken iPod @ 1:40pm. By 2:15pm they handed me my iPod back with a new screen! I could not have asked for better service! Thank you guys!

stephen defilippis

I went to A Plus on the recommendation of a friend. I wanted to work with a community based repair shop and not one of the big box stores. When I first called the tech said they don't even repair Android tablets. My friend insisted they do so I showed up in person and place my tablet directly in the hands of the owner - in the hands of Angel himself. After a week I picked my device up but the tech neglected to have it charged. There was no way to see that the screen was replaced properly, still on Angel's reputation with my friend I paid the remaining balance. I got home and after charging the device all afternoon discovered I could not power on. I returned on Monday and the tech said "it was a simple matter" that the power button "slipped from the connector. Imagine my shock when Tuesday morning the device again failed to power up!! I returned AGAIN Wednesday and the tech now thought it needed a new battery. He assured me he would order one and call me Thursday before 4:00pm at 5:00 Thursday I called and the tech now said I need a new mother board! the mother board was working just FINE on Monday. The tech said it would cost an additional $80 to get the motherboard and offered no estimate on the labor. I am currently waiting to hear form Angel to see how he plans to fix this disaster. With all this aggravation and expense i could have bought a new device UPDATE Angel FINALLY calls me back and sticks by his tech's version of events. He has offered to do the labor for free but still expects me to buy a new mother board!! Bottom line they are unprofessional and unreliable

Pam Malato

The cracked screen of my iPhone was repaired while I waited! They had the glass in stock which was shocking because its an older model. The price was very reasonable.