Reviews of Portsmouth Computer Group, Inc. (Computer Repair)

Sherry Beaudoin

Very happy with the service from the Portsmouth Computer Group, especially with Josh. He is our guy and can help us no matter what we did wrong-lol. I can't say enough nice things about this group, they are competent, friendly and fast, what more could you want? Thank you!

Katie K

They are great. The techs are very knowledgable. The staff goes above and beyond to accommodate. I would definately recommend them to everyone I know!!!

SVT: Supply Chain Solutions

All questions were answered promptly. If the issue wasn't an easy fix, PCGIT would fix it remotely or even drive to our location to help fix the issue.

renee mcguire

Thank you for the quick response to our needs. Your professionalism and talented staff over comes any technical problem we had.

Lynnea Kleinschmidt

PCGIT built my third custom PC in 2012 so I could use all the Adobe Creative Suite products. Over the years, naturally, some things needed to be maintained, and I also added equipment, external drives, and programs. At the age of 78, I am no longer able to carry the CPU down stairs and stow it into my car. House visits from Bill have been wonderful. He always replies either by email or phone, is prompt when he comes, and most importantly, he fixes the problems. In addition, he is very good about answering questions, and explaining computer jargon. I think it is a tribute to the quality of the recommendations of all the choices which were made when the computer was built that it is still working very well with all the many pieces of equipment I have connected to it. PCGIT service is just great.

Jeannie Rudman

PCG was quick to respond to my recent request and was easily able to resolve my issues in a matter of just a few minutes. Their expertise and professionalism are always appreciated! They treat us as if we are their only customer, taking their time to both understand and resolve our issues! It's a pleasure to work with them!

SUSAN SORDILLO

Once again, I have had a great experience at Portsmouth Computer Group. I have worked with PCG for many years in various capacities. As an office manager where the company was too small to have our own IT department, I was lucky enough to have PCG function as our IT support. They are local, knowledgeable, responsive and always got the job done. Then, when I decided to get a home computer, Dave Hodgden took the time to find out my needs and tailored a system just for me. PCG again took care of everything. Their in-house technical support team is unsurpassed. They know their business and also how to interact with customers. No matter what your level of expertise - if you are the customer who knows exactly what they want or someone who knows nothing, call PCG. I am no longer an office manager but am again in need of a home computer. I dragged myself into Best Buy and Walmart, but quickly realized whatever, if any, price savings I would find, it would not be worth giving up the exemplary service and support I have received consistently over the years from everyone at PCG. Don’t waste your time, call Portsmouth Computer Group!

Nancy Hagner

My experience with pcgit helped to make the best of a bad situation. It was certainly disheartening to find that our laptop was too costly to repair, but the wonderful staff at pcgit, make the situation much more manageable. The outstanding staff especially Justin and Doreen (and the friendly new technician behind the desk whose name I didn't learn) were professional, outgoing, knowledgeable and efficient. A truly wonderful experience at a very cost effective price. Thanks so much! Nancy Hagner

Susan Ferguson

I have been working with PCG for well over 15 years. We can count on their timely response no matter what the issue is. We have lost our server twice in the past and they always kept our business running. JC is very helpful and is a pleasure to work with. We can always count on him to keep us up and running! Susan Ferguson, Practice Administrator at Chestnut Hill Counseling

Ryan Lorimer

They have assisted me with any questions and concerns I have had and have got to work with John Howes the account manager and he was very helpful and professional. Great company 10 stars.

Ras Baubeau

Very helpful navigating new iphone sync and issues due to microsoft changes. Also helpful in maintaining microsoft 365 program and providing excellent value for hardware

susan lillja

I would like to thank all of the staff of Portsmouth Computer Group for an outstanding, timely and very professional experience. The coordination between the administration and technical staff was extremely fast. Our network had become infected with multiple viruses. I called in and within 1 hour a tech was connected remotely to our server and working on removing the viruses. That same afternoon the job was completed. We are going to have PCG install their business class virus protection application and their 24/7 monitoring on our network so that we work to proactively prevent this type of issue in the future. Again thank you very much to Dave and his entire staff. I would highly recommend Portsmouth Computer Group to anyone.

Arnie Boyarsky

Have been working with PCGIT for about 7 years now. Jon, the owner is very knowledgable and thoughtful. PCG runs a tight helpdesk. We worked on a joint IT services networking project with them and a Client in Mexico. Really easy to work with. Highly recommend.

Julie Gallant

Excellent, professional and knowledgeable staff. Very quick to respond to any issues we are having. I highly recommend this company!

Alexandra Emmons

I call Portsmouth Computer Group for any & all issues I experience, which sometimes can be on a daily basis. Everyone is always pleasant, helpful & always quick to respond right back to any needs we may have. They are a pleasure to work with!

Tony Anni

PCG is really helpful and responsive to my IT issues. If you're looking for an IT partner, I wouldn't hesitate using them. Thanks PCGIT.

ned hinds

Very capable and informed staff and techs. An excellent experience in both buying and repair services. Very professional and communicative. True professionals that are in touch with the latest tools and techniques. Can't go wrong here.

Dave Spinney

Janel was able to help my find the best computer for my needs, explaining the pros and cons of each. Dan S. assisted in finding a solution to my wi-fi connection problems. I am looking forward to doing business with Portsmouth Computer Group in the future.

Tom Allen

PCG has been my IT provider in two business over two distinct industries for 20 years. They make every effort to understand business, its direction, and security needs as it relates to technology and information. I would not make an investment or upgrade without their input.

Barbara Trimble

Having worked with a few IT companies, I could not be happier with our switch to PCG. Very knowledgeable, responsive, quick to get to your issue. And by the way, since switching to them, we have very few issues! Also, their kind and relaxed manner never makes me feel "dumb" when I have an IT question. Highly recommend!

Jason LaMountain

Dan was both very helpful (resolved my issue) and extremely personable.

Brent Saul

Customer Service is their passion. I was treated with genuine respect and professionalism. Highly recommend