Reviews of Dell (Computer Repair)

TeamSmuv USA

I recently was working at Morgan Stanley on the new office computer's everything was all good until one of the top executives at the company told my company Dell that I was working for that they dont want my kind of people around his office, yes I AM African American. So I was removed from a project that was promised to me by Peak Systems So Thank you to the good people at Morgan Stanley for being so racist.

Djeison Alves

low-performance laptops, my old asus laptop has a much, much better performance than Dell.

Sanjeev Jacob

I think one star is too much of an achievement for Dell. I had the worst experience with Dell and it was one of my biggest mistakes to purchase one of their laptops.

C.

I bought a TV & protection Plan from Dell on 11/26/18 at 3:58 pm. While looking only I found a coupon, so the same date at 4:10 I cancelled the first order and placed another one for the same items. I chatted with a Customer Service Representative who told me about the 15% restocking Fee, I explained to him that I placed the order 15 minutes before cancelling and it was going to take 3 weeks for me them to deliver the items. I told him that it was not fear that they wanted to charge $49 dollars. He said he was going to take care of it. After and hour I received an email, saying that cancellation was not possible and that I was responsible for the restocking fee. I called them and spoke with another CSR who said he will take care of it and that somebody was going to call me the next day. The next day nobody called me, so I called them I spoke with another CSR that said it was nothing she could do. I spoke with the supervisor, he said he will apply $20 credit to my new order, but I was responsible for restocking fee for the previous order and that it would time weeks for my money to be back in my bank account. Dell policies about returning items and canceling orders is a nightmare, just as their CSR. You are better off going to Wal-Mart and Best Bay who at least care about customers. Dell does not care about customers, their only priority is their money and will do anything to win. First and last time I go to them. I am going to be paying for an item that I am not going to get, nor I need. They are the worst company with the worst customer service representatives I have seen in long time.

Redsoul _

Why

Gary Waters

Great place to work.

JO V

It's a commercial office nothing much to say here

Jared Lavoie

the building is not gay.

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