You will see the feddbacks of people like you who used the services and products of Office Depot (Computer Repair) in the area close to the state of Montana.
At the moment this firm receives a rating of 3.9 out of 5 and this rating has been calculated on 50 reviews.
As you can read, it reaches an reviews average is quite good, and it is founded on a high number of opinions, so we can say that the score is very credible. If there are many people who bothered to evaluate when they are happy with the business, is that it works.
As you know, we do not usually stop to write scores when they are positive and we usually do it only if we've had a problem or incidence...
This Computer Repair is included in the category of Office supply store.
Out dated but great service.
Next to no employees. Seems like the usual at the dozen or so Office Depots I have been in last few months. Decent prices, but I think I will be going to Staples in the future.
Good location, plenty of parking, the essentials office/school are available.
Ok but not much help
Been to this location twice they have broken alarms on electronics beeping constantly, getting questions answered seems like nobody knows what they're doing. Both times left without making a purchase.
Lots of great deals for those with an Office Supply Fetish.
Tried to return an unopened ink cartridge. Wasn’t within their 30 day return window. Very unapologetic and rude. Definitely would not recommend this location.
Self service copy machines now require s credit card to use... That's good and bad news though... Good bc you don't need a cashier to ring you out and it might be faster.... Bad if you want to use a coupon and purchase other supplies at the same time!
Great place for pretty inexpensive quality supplies for school, home or business. I love the office furniture selection.
Great service
Good sales and service
Always so expensive. I have no idea how they stay in business with competition from Staples and online stores.
The representatives at this location were very rude and unwilling to help with what I needed. The 3 women working acted as if they did not know what was going on when i asked about a specific thing i was looking for. They told me after i had looked that they believed they were out and could've looked on their computers to see if it was in stock
I may have to find a new place for my printing. After placing an order online receiving the confirmation it was ready to be picked up I showed up at the store this morning. Being greeted with a surly sales rep who is clearly irritated that he could not find my order. I went back out to my car to get proof of the order. Came back in which he never asked to see my confirmation. Immediately found my order and then blamed me for not having my full name clearly displayed on on their tracking system. After all of the inconvenience I was never apologize to nor was I thank for my order. I think Office Depot could spend a little bit of time on customer service training
has office supplies...
Nice clean store.
If you're looking for a place that has people that want to help... or a place where you can even find people, don't go here. They might as well change this store to a self service model. If you can, go to Wal Mart or Target, you at least get it cheaper, and go in getting what you expect. You would probably get more help too.
In store service was good, not super helpful on helping me return a purchase from online though. Office Depot customer service from the 1-800 number has YET to contact me back to return. Very frustrated and probably won't buy electronics from here again. Too much of a hassle.
Great selection!
Awful! Needed job ticket pockets and they only had ONE package. Looked at sheet protectors and only had ONE package. Left spending nothing!
Always very nice and helpful
I must say that my review is of the Print Center in this store. The employees, from the manager to the workers in the Print center are horrible. I have had four occasions to use their services in the last 4 months. Each time I have experienced employees that are uninformed about what they offer in services, and a manager that is always too busy to pay attention to who she helping, nevertheless help her employees with questions. I called a Office Depot store in Reno, and they were more than happy to help me with my printing needs. I guess because they are the only game in town, they feel they can treat people this way. I just left there tonight feeling like I was a 2nd grader who was speaking out of turn! Enough, I will never go back. As for the rest of the store employees, they are great with customer service. Time to clean house in the Print Center.
Great deals and offers
Found what I thinkthru should carry. Price is a little above my expectation though.
Poor floor service, but when you speak with staff they are courteous and friendly to no end
A empolye there by the name of Dallas provided a great service.
Great office supply store! You can find everything you need.
Andrew from Wales, the employee who helped me, was really fun and friendly and made my experience at Office Depot really awesome.
Extremely friendly, extremely responsive, very cost-effective, in the print Department. And when you call you actually get a human being!
Online shopping is king...
Saw 6 employees in the store during my visit, always in pairs of two, standing together, talking amongst themselves. I wandered through the store trying to find some items and wasn't having any luck. No employees asked if they could help me, even when I walked right next to them. Two of them even turned their backs and walked away as I approached the area they were standing in and moved a few aisles down so they could continue their conversation in privacy.
Very helpful staff
For the 3rd time w/in the past 30~45 days I went to this location of Office Depot even though this isn't the location closest to me. This location is always well stocked, not super busy, clean & has the most consistently helpful, courteous & knowledgeable employees.
I went to two stores looking for generic steel bookends. I finally found them at Office Depot. I should have started @ Office Depot.
Lots of great deals and a friendly staff. Glad I stopped in.
My favorite office supply store!
Really nice and helpful. I really like this location. Work with them if you have the chance.
Everything I need for office supplies.
Daniel was very helpful with choosing a new printer and then personally rang it up for me to make the transaction quick.
Great for IT supplies
Helpful staff. Good selection.
Staff isn't very helpful, and no one knew were items were. I think the guy at the register was high on something.
The recently remodeled store is more appealing than before and easier to find stuff. Looks like a Best Buy now. I can usually find everything I need. I like that I can choose what I need on line, then they will set is aside and I can quickly pick it up in an hour or less.
Excellent service
I just got back from Office Depot at this location today (Halloween). I was pleasantly surprised. I usually avoid stores like this because I feel the prices can sometimes be more money but after having an employee at Hobby Lobby point me to the wrong product and not having that product work I decided to give Office Depot a try. I was able to find the correct product area quickly (everything was labeled well) and while looking for exactly what I wanted was approached by an employee to see if I needed help. He wasn't pushy, (I am very shy and get nervous easily) and was very helpful. He showed me a couple of options that I hadn't seen and then let me make my own choice. After helping me I heard the employee helping another customer who's English was fairly proficient but somewhat limited when asking for something very specific. He was very kind and patient with her. He didn't treat her any different than he treated me. I thought that was awesome! I wish I had remembered to look at his name tag. All I can remember was that he was a little older (older than 40) and tall. Since it was Halloween the employee asked me if my son (he is almost 3) could have a treat (I was grateful that he didn't just assume). I said he could and the employee was very patient while my son picked one out. We had been at Costco earlier that day and my son wasn't given a candy at the door because he wasn't dressed in a costume. That was my fault not my son's fault (he was wearing his Sunday clothes as part of his costume and I thought that he better not wear it while eating samples). He didn't say anything but I could see that he noticed. Basically my son was very surprised and very excited when he got a treat at Office Depot. The cashier was also nice and kind to my son. The sticker paper I initially bought at Hobby Lobby was $4ish dollars after a 40% off coupon for 3 sheets of the wrong kind of sticker paper. The sticker paper I bought at Office Depot was $12ish for 25 sheets of the correct kind of sticker paper! I know where I am going the next time that I need anything of this nature again.
Customer service was awful. We had to wait around for 20 minutes before someone came to the register. Tried to buy erasers to go towards a charity and they were changing 5X the marked price (they had in print 3 per household, but it was really really small) but would not do the discount price even though they are all going to different households. And when I said they would go to different house hold because they kits were all being sent to different kits in Jordan and Lebanon. And the lady said if the kids want them they can come here and get them. If they can only afford a stick and dirt for their school supplies do you really think they can come out here and buy your erasers. Think people use your brains. And they were very rude about all of it.
It's been quite a while since I've been to an Office Depot. The inventory is definitely lower, probably because apps on our phones have replaced many of the organizer tools office supply stores sold. Many more employees than customers, for sure. I'm not sure what this store has that Costco, Amazon or a phone app does not.
I avoid this store unless I absolutely need something.
How can I show negative stars???? Been here three times and EVERY time at least 15 minute wait for the most ignorant, lazy, and worst customer service I have ever had the displeasure of witnessing. I will pay more ANYWHERE else.
Bad service
Nice store well laid out.
Great service
Very dissapointed and wasted 4 days trying to get my computer fixed....Tyler kept having me come back then could not fix all of it. Wanted to charge more and maybe they could fix it when I have already given them $117.77!!!!! So we left the partially fixed computer with them and stopping payment on credit card and now I have to go buy a new computer!!! Don't waste your time in the computer repair dept.!!!!!!!!!!!! They don't have the expertise.
Friendly. Didn't have what I was looking for unfortunately.
Nice staff, very helpful.
Great service
Just stopped by Office Depot for a few copies of my resume, there were a ton of people in line at the copy center but the employee working that desk was very polite and greeted everyone with a "welcome to Office Depot, there is a bit of a line but we will get to you as soon as possible." By the time the gentleman got around to the person in front of me (whose order seemed rather complex in that this individual wanted extremely precise products arranged just to fit what she was looking for) I could tell they were truthfully trying their hardest to meet the needs of their customers AND get all of each persons printing needs handled in a timely manner. They really did a wonderful job. My resume copies look just the way I had hoped as well.
Customer service excellent, Ginia the cashier was accommodating and knowledgeable
Sara in print and marketing is fantastic to work with. She is very respectful to her customers.
Good deals sometimes
I went in to have an assignment printed (like I do every week) , the lady looked at it and just said "I can't" no explanation on why. I asked her and she said because there was a character on my assignment and she couldn't print it. Even though I had my character correctly credited.
Awesome staff and an awesome store!
Good for basic office needs
Nice staff
They had some amazing deals but when I got there they had NOTHING left of the sale items. I would have gotten over that if I had been able to find anyone that wasn't to busy not working to look for anything for me. I will drive to Orem from now on.
A fairly well run office supply store. From furniture to paperclips they have it.
Had to email papers & it was All Good !
Large selection, very very expensive!
Had too print my resume and business cards on the fly!!! Emailed them copies, easy print!!! Multiple selections of paper. No line, absolutely perfect!!!
Great customer service! Friendly and helpful staff.
The staff was very helpful when we needed assistance finding a certain printer and corresponding ink. Their store could be a little better laid-out.
Great! Friendly staff. Nice store to shop in.
I thought to myself, I'm right next door to Office depot. I'll give them another try. Last time must of been fluke..right? Thirty minutes later they where still looking for the scanner that there computer said they had two of. The guy gave up looking and din't bother to tell me. Off to staples.
Amazing staff with amazing prices!
I needed a quick print job done and the staff were exceptionally friendly.
Purchased an hp laptop for Christmas and the laptop has NEVER worked from the start but because it was purchased at the beginning of December and not opened or used until Christmas which is outside their 14-day return policy I was told I’m out of luck for a refund! $650 down the drain!
Overall the employee's are good. They even know the one employee that is not! They seem to be out of a lot of items (Not school related) and they are nice enough to sale an item that will work even if it cost more for the same price as whats not in stock or if they can not find it. However be warned ALWAYS check on Amazon for the best price for items even ones on sale because I have seen Office Depot sale items NOT be less then Amazon and Office Depot will match Amazon.
Very friendly and helpful staff!
I may have to find a new place for my printing. After placing an order online receiving the confirmation it was ready to be picked up I showed up at the store this morning. Being greeted with a surly sales rep who is clearly irritated that he could not find my order. I went back out to my car to get proof of the order. Came back in which he never asked to see my confirmation. Immediately found my order and then blamed me for not having my full name clearly displayed on on their tracking system. After all of the inconvenience I was never apologize to nor was I thank for my order. I think Office Depot could spend a little bit of time on customer service training
Online shopping is king...
Nice staff
Amazing staff with amazing prices!
I needed a quick print job done and the staff were exceptionally friendly.
Everything was great.
Helped me get the discount.
Staff was friendly and helpful
Worst customer service!! At the copy and print station today!! Everytime I have gone in and had to use their computer to print they let me but today the older lady who must be new, ignored me standing there for 5 minutes then when I asked if I could do that she told me no thats not allowed so I started to say that is weird because I always do this and she just walked away mid sentence to help someone else and did not acknowledge me afterwards or offer a different solution. She was very rude and offered no help.
Prices are insanely high and uncompetitive to places like Amazon. Honestly I'm not sure why brick and mortar stores like these are still in business.
I took paper I bought online here to get it cut down to specific sizes. The cuts were sloppy, none of the pieces of paper matched in size and an entire ream of paper was wasted. Do not trust their inept service department with anything regarding your business. When I commented on the quality of work I was told "well it's not a magic cutter".
Decent prices and friendly service, even open on a holiday weekend!
I came in a little frazzled today as I needed to make about 1,000 copies in a short amount of time. Sam helped me and went above and beyond. He and Andrew both displayed excellent customer service and I was able to get in and out in a short amount of time. Thanks guys!
The retail store associates are very friendly, knowledgable, and helpful. Every customer who walks in the door is greeted with a smile.
Good store, nice associates. Not a lot of stock on hand.
Very helpful
They had a deal on some Klein wire strippers and level.
This is my now convenient location to go to since closing of Menaul location. I mostly use the copy center and it's reasonably fast.
Do you need to get ink refills for ink cartridges for plenty of good place
Staff were generally available to help find items/answer questions, & prices are reasonable (& they have most everything office or paperwork related!).
Had the proposal sheets/book i needed. Friendly helpful staff. I Was in and out quickly
Fast, friendly and helpful with an extra discount thrown in.
Not helpful at all. Always out of what I need...
Well organized and everyone was ready and willing to help.
I liked Staples
Good store they have everything
Helpful, carried all my paper and water when they were lacking in carts.
Cable modem and router prices same as online. No waiting for delivery.
Always friendly and helpful.
Went in for coin wrappers. The lay out changed. Looks nice.
Shane was awesome!! Give him a raise and promotion immediately!! He bonded my documents in record time and recommended that I eat at Blake’s Lotaburger!! I went and ate some green chili burger! Thanks Shane!!!
Worst experience thus far at Office Depot. They had a buy 2 get one free promotion on Avery labels. So I decided to get 3 boxes of labels. I was purchasing on my biz account and they spent about 30 minutes trying to give me the promotion. Their system would not allow it. I was already late for my appt so I told them I would just purchase them without the discount. They were relieved when I said this. So I ended up paying 40 dollars more than they were advertising. After I told them I would just pay for it cause I had to leave it still took another 10 minutes for them to check me out! Stuff like this is why Amazon will run these guys out of business. Not customer oriented! I'm not a happy customer.
Took forever to check out.
Extremely friendly service, helped me out to my car with my heavy purchase.
Confusing as to where to check out. Check out was not all that pleasant, was not given a bag for my purchases had to carry them out with receipt in hand and then put them in another bag that I had in the car. This was the first time that I had ever been in the store and it will be the last!
Good place to purchase office supplies.
Best Attention in the market
I will not be going back. Every time I go to print I get someone who doesn't know what they are doing. I pay for 1 hour printing and it is not done within the hour. One of their printers is always not working or they are out of the paper I need. They give random excuses for themselves and I'm tired of dealing with them and I'm generally very flexible but this is ridiculous. I will be driving out of my way to Staples for now on.
Great deals.
Store is like every other office depot around the country but the service is markedly better.
This place is really quite, every time I go there really no people around however the staff is really nice and helpful.
ABSOLUTELY TERRIBLE. The only reason I shop here is that they are the only ones in town that carry a product I need but EVERY time I go in my experience is worse than the time before! Yesterday I had to wait 5 minutes at the cash register to be able to pay because no one was around to ring me up. The time before there was a guy there but he was too busy reading his consumer report magazine to help. There is ALWAYS some creepy guy at the door to completely ingenuinely greet you, its more of an insult than a greeting.
Friendly nice organize everything that you need for work school or home
Horrible!!!!! Called about an item, the girl who picked up seemed irritated that she would have to look it up to see if was actually in stock. I explained that I had called the day before and it was. I was on hold for 10 minutes just to have her pick up and say, "we don't have it don't know what the hell to tell you." Nice customer service. Managers there don't care either. Never again will I waste any money here. I will pay more somewhere else.
Great service
I have 2 complaints. I ordered online and tried using my coupons and would not let me use all coupons so had to do 2 separate orders. I ordered office copypaper and was guaranteed 1-3 day shipping. Here it is over a week later and still not delivered I have called several times only to be told very different things every time. It has cost me much more than the cost of paper as I have lost out on contracts because of not recievong. And to top it off the so called supervisor I spoke to just 20 min ago could barely speak English and gave me yet another excuse to why I have not received it. I will no longer buy anymore of our office supplies through them . be wary of ordering from them online.
Great prices fast and easy!
Office Max as usual. Friendly staff
Best in Bozeman
Super friendly store and service. Copy services clerk went above and beyond. Will absolutely use them in the future.
Good times
Not a lot of inventory shelfs empty sad store.
Jeanie & Heather in the printing services area helped me put this whole banner combo together! All I had to do to get it started was email over a picture of my design and the dimensions. When I arrived, only a day after placing the order, it was ready minus the grommet installation, which was an awesome team effort! I brought in some lights they even helped me get those all set up. Thanks again!
Long line wait, understaffed
Very nice staff
Pretty normal for an office store. It's always very clean, and the staff professional and helpful.
It took a really long time to get just a couple of things laminated but they turned out well.
Zen is the kindest, most patient and knowledgable staff member who has ever helped me in my life. He made my time in the store way less stressful and made sure I got everything I needed! Excellent job.
Jenny in the printing department is AMAZING!
I needed a welcome home poster made for my son who is a US Marine. They asked what I wanted. I told them outdoor banner, showed them design I wanted. They had me send them the picture. They didn't resize it so it wouldn't be pixelated. And they did it on paper. So couldn't be used outdoor. They did it cheap and put no effort in at all. I was extremely disappointed. They did give me my money back which I appreciated. However I didn't have time to get another one made before my son got home... Save yourself the time and hassle. Go somewhere they take pride in their work
Excellent (*& and good customer service!!
They told me on the phone that they bind books that are up to three inches thick. The book I wanted done was not even 2 inches. I got there and they said it was too thick.
Very helpful staff.
Helpful people at copy center
Went to fax a letter. It took forever. Very short on patience today.
Love going here for my printing and binding needs. The staff is always helpful and has great advice on my options. Great prices to order online and pick up in store as well!
Great service at the print shop. Email your documents and they are printed promptly.
Great customer service!!
SLOW service. Must have been in check out line for like 20 minutes. No one on the floor to help locate products or answer questions. Newly remodeled so very modern clean store. They carry lots of products. They need to amp up their customer service!
Can always find good prices esp sales. It could be stocked better--limited choices. Not many people on the floor to assist but when they do assist, it's great.
Always slow as hell. Employees standing around and they are never excited to help you when you ask for help. All the employees are straight up bumps on the log.
The employees are very nice here they ask if you need anything but they dont bug you or follow you around the store. I love this place i will be shopping here from now on.
Great and helpful staff. Always find what I'm looking for often at a good and unexpected deal too. They're available items have so far beaten Amazon's, in terms of prices and diversity of options. And free WiFi too.
Went in to pick up a desk we ordered online. The customer service manager was in. Mind you, this is the second time we’ve had an encounter with this gentleman, whose name I didn’t catch becuase I was blown away by his arrogance and utter disrespect. You need a new customer service manager as the current one has absolutely no idea how to treat customers. He swore the desk we boight wouldn’t fit in our trunk. Until my fiance insisted, he didn’t wven want to try. The deak fit fine. And the previous time we had been in, I asked if they had wireless keyboards and his response was “of course, any store has them.” Well obviously, But I was at YOUR store. Be helpful instead of condescending. We will NEVER go back to Office Depot. We will shop at Staples from here on out.
The prices are at least double what they need to be. We will be looking for a new office supply store.
The employees were knowledgeable and helpful. Lots of clearance sales when I visited.
Great Service! Their staff went out of their way to make our prints exactly how we wanted them, and were very polite and helpful. We look forward to our company working with them again. Thank you!
super helpful; manager was able to answer most of my questions and even shared an appropriate personal experience. The employee in the business/ copout area was patient and informative. They also have reasonable prices for color copies.
Everything was great.
I took paper I bought online here to get it cut down to specific sizes. The cuts were sloppy, none of the pieces of paper matched in size and an entire ream of paper was wasted. Do not trust their inept service department with anything regarding your business. When I commented on the quality of work I was told "well it's not a magic cutter".
Always friendly and helpful.
Very helpful staff.
Great and helpful staff. Always find what I'm looking for often at a good and unexpected deal too. They're available items have so far beaten Amazon's, in terms of prices and diversity of options. And free WiFi too.
Was in the store for 15 minutes trying office chairs No one came and asked me if I needed help. When I had decided, I had to find someone to help me.
Because the Office Depot website didn't give me a "Order Complete" or something similar, but gave me the impression that it had not gone through, I did the process again. However, I didn't trust that, and checked with my bank and found two orders pending. I called the Office Depot customer service line and they said they had no record of the order, which wasn't the truth, because they had requested funds from my bank. Also, they said they had both my physical and postal addresses, and my phone number which were associated with my order, but couldn't seem to find the order. They couldn't find it so I could cancel it, and now I guess they're just stuck with having my money. Also, the customer service agent spoke extremely poor english, and kept banging the phone on the desk, I assume to get me to hang up. WHAT A NIGHTMARE....
A good Office Depot location that has helpful staff.
I needed to print some papers for my small business and decided to try Office Depot. I called ahead to make sure they would be able to print it exactly as I needed. When it was my turn to speak with the associate about printing he cut me off while I was talking and came off quite rude. He told me he probably wouldn't be able to resize my images as I had explained to him and said that another associate who was helping a customer may be able to do this. I said I could wait, as it's 23 degrees out and I'm with my one year old. I begin to look around the store. He then find me and asks if I can come back as it may take awhile. I let him know that I'm not coming back once I leave. He walks off. About 15-20 minutes later he get the attention of the associate he was talking about that may be able to assist. He tells her that I want my image on a 3x5 post card. She walks off and after a few minutes I explain to her that there has been a miscommunication. I want my images resized to 3x5 on regular cardstock. She then tells me the associate that can do that won't be here until 1pm and they would charged for the resizing of the image. I'm upset because 1. I called ahead to see if they could do this, 2. Nothing was explained until I spoke with the last associate, 3. I wasted my time and wasn't able to get anything done. Don't waste your time here. You won't get it back and they'll probably inform you that whatever you need done will have an extra charge once they find someone who can actually do it.
A was in the store to visit the Fedex desk. The fellow working there was exceptionally helpful. As I was leaving the office max employees wished me a good evening.
Extremely slow printing services, stood in line for twenty minutes to be told I'd have to wait hours for the job to be done.
They do it all
Had a burnt out light bulb, otherwise good.
Had the school supplies I needed and the staff was helpful in locating the paper size that I couldn't find on the shelf.
Five customers. One cashier. I waited ten minutes. Left to shop elsewhere. Won't be back soon.
Great employees and beautiful management
My experience at this location is generally positive, four stars worth. I live nearby and sometimes go to FedEx Kinko's. They are good also. I have done two large print jobs at this location. The price was a bit lower than competition. Jeanin, Heather, and Charlotte have been very helpful in the print shop. They turned the job around sooner than promised. They do watch their labor I agree but you gotta do that. All the supplies, hardware, and furniture you could expect in our 55k city.
Great line of computers and wide range of needed office supplies. I have always been assisted by knowledgeable sales associates. The newest store outlet is a welcomed improvement!
Very helpful as they can, just limited (to me) on what I look for lol but I need RadioShack back.
You can always trust this store to do right by you.
Great customer service, friendly staff, and market appropriate prices. It's the only place in Bozeman for me when needing office supplies.
The cashier is so wise and nice
Excellent staff service. I have purchased the product and need to return. Because the properties of the product does not meet the requirements. Excellent concierge. I received a full refund. Impressed by the guarantee. Next time, if I need office supplies, I'll go back to office Depot again.
Foster is an excellent Staff Team Helper,Great deals
Found everything that I needed. Everyone was very helpful.
The staff was awesome very helpful and friendly. Even down to the manager. Would recommend to family and friends.........very clean.
I wish there were negative stars on here. I went in to this location around 5pm today (11/10/16), after calling in to see if they had a working color printer. I called, because I had a bad luck streak of 4 other stores across town that had broken or serviced machines. When we came in and asked the nice man behind the counter which printer we needed, to print programs for our Papa's funeral tomorrow, a woman yelled in a condescending tone. "What do you need, THAT'S ONLY my tech!" We explained that we had just called and why we were there. A funeral! Not in an entitled tone, just begging compassion. "It's down, that why he's here, I don't know when it'll be up!" To which the nice tech responded, "I can have it ready in 15 minutes." She interrupted, "NO, at least 2 hours, I have to run tests. We're not customer service here!" No attempts to problem solve and every attempt to shuffle us out of the store. Like our day wasn't hard enough... Didn't catch her name but she was a mid to late 20s, big glasses, short dirty blond hair, 5'6-5'8, and a mean mug. The tech man was the only one who was nice and doing their job. Too bad he wasn't an employee there :(
Terrible customer service at the print desk! I went to ask some questions about how much it would cost for a job and the woman who helped me acted extremely defensive. I just needed a basic quote and she wouldn’t even walk behind the counter to see what she could do for me. Stood there and told me I would have to actually ring the job up before she could give me a price. Not even a ballpark? She treated me terribly. I don’t know how they get any business. Thumbs down
Anyone complaining must not have gone to either of the Staples in Bozeman, as they are extremely understaffed and have told me I will have to wait for someone to be available to help me find something. Whereas Office Depot you can't even walk to the back wall without being asked if you need help. Additionally, it's much cleaner and better stocked than either Staples.
It is very convenient that you can pay online with PayPal and then pick your order up in the store the same day.
Friendly & competent employees took the time to explain products thoroughly.
Had all the packing supplies I needed.
Very clean, nice smelling store. Everything is well organized and everyone working there is a great resource.
Standard office depot
Although we were able to locate the items we were seeking, prices were competitive, the staff was pleasant, and checkout was speedy, we had to look for someone to answer questions. For the most part I would call it self-service.
They had the paper I was looking for. Friendly service.
Hard to get any assistance
Very rude and seemed as if I was not important enough too get there attention and actual help
Very knowledgeable staff and very good options at good prices
Awesome place
Renovated, okay I suppose. Could use, "Specialty Sized", HDMI to USB CABLES for Digital Cameras. At the metal plug ins, Not really their fault, Best Buy didn't carry them either.
The staff wasn't very helpful. They told me they had nothing I needed, I ended up finding it myself exactly what I wanted. Then something didnt have a barcode and they wouldn't help me get a new item I had to find a replacement. The lines were also absurdly long. Not the greatest.
Very disappointed. The place is now so overpriced I can no longer in good conscience shop here. Topping it off the product selection has gone from decent to garbage. Wont be back.
Good staff that was knowledgeable and helpful.
Very bad staff Megan was very disrespectful rude that staff doesn’t know the inventory. Megan didnt want to help us or a couple other customers. Really will never shop at this location EVER Again. I will be letting people know not to shop here my worse experience I ever had at a store
Found what I wanted.
Nice store with great customer service, harder to find some things as they've been under a lot of construction recently
Great selection of quality Office Products.
Slow service
This was very bad. The people in custom service was very bad. I don't have to come in their to get treated that way.
Organization if the store was very confusing but the staff were all extremely helpful
Great store. Very friendly associates and an amazing company to work for. I love it.
Took a printer in that is not printing right to see if someone knew what it was doing. Was told to contact the people on the protection plan. Can't seem to get through.
The staff was very helpful.
Great customer service
Smaller than other home depot not as much selection, one man in plumbing were very rude when asked for help
Apparently there is incompetent management. Can't get anything copied without 48 hours notice. Never happened previously.
Friendly, convenient, and affordable. Staff took care of all of my questions and needs. Truly a one stop shop for any and all of office supply needs.
I was able to get the Epson printer ink that I needed. I passed on buying batteries because of the price.
Great customer service!!!
The staff was RUDE. . Being in a walker, I needed 15 cases of water. There were NO customers in the store. . .wonder why?? After waiting to be acknowledged, 10 minutes, I went to counter to ask for the flat bed cart for the water. I waited 10 more minutes, to NO AVAIL, another store employee asked me what I wanted. I told him, he, like the other two got on their collar Mic and ASKED for the flat bed cart. More time went by. I finally told the girl at the counter I had fish in the car. . .was ANYONE , going to bring the cart??? She rudely told me SOMEONE WILL BRING IT!! I FINALLY LEFT WITH NO WATER. . .THIS USED TO BE A GREAT STORE. . .
They were able to help me print something off of my email , but the store seemed kind of over staffed .
I always find my office supplies at Office Depot. It is close and convenient. Staff asks if they can help you when you enter the store and if you need help carrying your supplies to your vehicle.
Great customer service and good prices.
5 stars for really simple reasons that I think are core to a good business. tl:dr good service. Open Sundays - Called to ask a simple question. Someone immediately answered (no computer voice prompt) and gave it to me. - they were open on a Sunday. We needed their print service for a school project. - Once in there, Was asked immediately again by someone who was obviously busy with something else if I needed help. I saw where the printers were and said "nope!" - Printers were EASY to use. Did my thing and left....
Found what I needed
No so good
Looks like all Office Depots are dying. Typlical OD. Lots for sale, lots of dust on the merchandise. People weren't very engaging.
Christian Soriano, Customer Service, Technology Specialist helped us chose the right computer monitor for our needs. We had first gone to Best Buy and, well we did not buy or monitor there. Christian listened to our needs and reviewed the online print outs from the other store. We picked out a great monitor that actually cost about $40.00 less. Go to Office Depot and ask fro Christian, he is very knowledgeable and open and easy work with.
Found everything that I needed. Everyone was very helpful.
The staff was very helpful.
Had what I needed.
Not going to waste my time with why. I just can’t stand places that have 0 customer service.
Always warm and welcoming, helpful and great prices. Have never been disappointed with the products or the service!
Worst customer service ever. Need a print, don’t worry, they can’t help. Need to make a copy on their copy machine? Don’t worry, it’s broken or no one is willing to help. The people at the print counter need to take their job more seriously. I don’t know why I try to go here, location convenience I guess. I would say avoid this place at ALL costs.
I bought an office chair here for my home office and loved it so much that I wanted to get one for my office at work. To my dismay, the chair was no longer on sale for $199. When I asked the manager, he reduced the price for me to what I originally paid. Great service. Thanks!
So glad they keep everything I need in stock! I can order online and pick up in store within an hour!
I bought a laptop that was defective and the crew was very helpful and accommodating. They upgraded me without any hassle.
6:30 pm 2/27/19 Wed night, why I continue to use this place is so far beyond me. The last three times I’ve been in here I’ve either walked out without what I was looking for or I had to track someone down to help me. The girls up front(one on her phone and the other locker to her cashier) both looked at me like I was from another country. After searching for over 45 min down every isle I asked for the things you put on a peice of paper to repair it if it rips out of your binder. One girls says “uh, I don’t know.” The girl on her phone says “if it has to do with binding it’s over there under the purple sign that says binding.” Neither one offering any more assistance than that. Finally search the internet, find the name of it, make sure Office Depot carries it and it wasn’t just something I made up in my head from my childhood and go searching for assistance again. Finally I grab a guy who refuses to make eye contact and ask, “ do you work here?” He said “ya” I showed him what I needed on my phone and he walked me over and said “here they are on the bottom shelf.” And walked away. I took it to the cashier and said “these are what I was looking for and I swear at that point I was in the movie Clueless. She said “oh yeah, there is just so many things h ere. Haha” I’m done with this place.
Office Depot in AF has everything you're looking for in regards to office supplies, but many of the employees are not very polite.
OK selection, but often difficult to get help or slow service.
Can get what I need. Very helpful staff.
Everything you need. Clean place and helpful staff.
Best looking bunch of retail employees If I might say so myself.......
Good spot for the right stuff..
Wonderful staff very helpful in the print center.
What a Depot should be
Good stock and fantastic clearance.
They have everything for office,great deals abound.
Good variety of office supplies. Can find things here that other local stores don't have. Prices can be a bit higher.
Clean store but that's not surprising seeing how there are never any customers in the store. Very few associates so help can be hard to find.
Good for Office Supplies and furniture.
We printed our wedding invitations here two different times because we needed more after the first round. Quinn was super helpful and quick. He printed & cut them at a good price. However for our 30 extra ones, the printing "manager" Colton refused to do them for the same price. He insisted that the other salesman made a mistake and he cannot charge us the same for our extras we needed. For printing we were charged The regular price but if we wanted them to cut them (as they had previously), they would've charged us $50 extra. We had to cut them ourselves to save money AND he has printed some of the backs upside down so we had to go back in the next day and have those reprinted. I asked if they could cut the 7 fixed pages for us since they messed up and we had already cut all the rest and he refused without charging us $8 per page. All in all, the manager Colton is condescending and rude whereas the rest of the employees were helpful. I recommend going when the manager isn't there or going to the Provo location.
Ok place
Great for office supplies!
Staff is friendly and helpful. Is just not an aestically pleasing place.
An older store but still well stocked.
Thanks Bill for working going above and beyond to get my return taken care of!
Quick and easy to get what I needed.
Had the stuff I needed.
Very helpful!!
Ok
Talk about employees not caring about their jobs
We can find any of your office needs and great for comparative Price shopping
Offer great range of services at very reasonable prices! Knowledgeable staff
Good selection of office supplies and they always have what I need.
It's a great place to go if you know exactly what you want, and you know where it is in the store. The customer service is here can't really be called bad as much as non-existent. Everytime I have been here there only seems to be one maybe two employees in the whole store. When you do finally find someone to assist you, they seem less than pleased to oblige. This isn't just a single visit. This is every time I go.
Hard to get excited over a retail chain these days, double price, tiny selection, etc. However sometimes you need something now and they are just down the street! Staff is friendly. They will price match places like Walmart, so that's a plus.
Great help & service!
I went into Office Depot today and got the best service I have had in a long time. The sales associate went above and beyond to help me buy some highlighters and pens at just the right price. It was most unexpected and appreciated and I am glad that I allowed her to up date my rewards card information! Thank You Office Depot on Chad Dr. In Eugene Or. Ebony
Sat on a bunch of chairs. They need more selection of gaming chairs though. They are the most comfortable. They need some more selection of standing desks too
Employee attitudes seem down.
Friendly helpful staff. They have what I need in office and printer inks
Great customer service! Copied and scanned 171 page document multiple times for me AND put it onto a thumb drive as well!
Exceptional customer service! Really helpful employees who seem to enjoy what they are doing.
Jose had amazing customer service, offered help and walked me through signing up for the rewards program. Also let me know to bring back ink cartridges for $2 off of the next ink cartridge purchase! Thank you!
Fast checkout
Poor customer service, misleading about items in store probably too lazy to help
It was the worst service I have ever had. Not just that the employee didnt know how to make some transparencies for me but neither did the manager or coworker. They didn't even act like they wanted to even figure it out. It is very simple. All you have to do is copy the papers I brought in on transparency paper. Total ignorance and lack of common sense
Clean store, signed well and easy to navigate. Picked up a few items, spent about 60 minutes in the store. The best priced items are not always at eye level, some were at the very bottom of bins and shelves. Good selection of backpacks, school supplies, electronics and office furniture. Was greeted upon entry and asked only once if we needed help finding anything ; which was nice not being pestered by sales associates. Overall a pleasant experience.
Thank you Matt for the excellent professional shopping experience. Always able to find what I'm looking for and the staff is helpful.
I've been to office depot maybe two handfuls worth of times in the past 10 years. I would shop there more if their prices were better. But compared to best buy and walmart I see them as struggling to compete. Perhaps if they had some niche items that weren't found at other stores. I give it a 3 stars for at least having friendly workers and good products. I also give it a three for lack of uniqueness and not very competive prices. They need something to set themselves apart from the pack.
They were helpful & friendly. My mom wanted a new laptop & tried finding one with Windows 7. Good luck with that! There is a young man who was very nice, greeted us right away. Green eyes, dark facial hair, & tall, try to get his service he is very polite.
Todo para tu oficina, trabajo, universidad . mucha variedad y buenos precios.
Nice friendly helpful personal
Terrible service, placed felt like a ghost town.
I usually have had great experiences at this location but today I picked up one item and stood at the checkout counter for a few minutes. When no attendant showed up to help I walked over to the print/copy counter and a rude employee snapped “didn’t you see the sign?”, then proceeded to walk over toward me and stood pointing at a sign; motioning me to come over and read it. Then she continued with, “ We don’t have a cashier today and we are trying to run our print jobs so you’ll have to wait awhile”...and said it all with an attitude and was actually annoyed she had to check out myself and two other customers. This situation seemed like a scheduling issue on the part of the manager and the employee needs to go back to training on customer service.
Great not busy place helpful staff
I brought my PC in for a diagnostic. Ashton was able to look at it the same day. He figured out what was wrong and helped me understand how to avoid the problem. He was very competent, and friendly. Awesome help and great service.
I shop here all the time
Eddie, the print shop manager was beyond helpful. Everyone was super friendly.
Tis alright. Seems to be failing about as fast as Sears, JC Penny's, and Best Buy. Poor selection, high prices.
Love shopping for computer and office supplies. I know, I am weird. I do love OfficeMax. service is usually great. I would just ask that they keep the selection on the shelves up - lately it seems the selection is shrinking a bit.
Was a great help.
Great customer service
Friendly personal service.
Was told on the phone they had a cable I was looking for, drove in from Eagle Mountain only to find they didn't have any at all
Just had to get a power supply putting my computer. Had to order it from online and they put it in for me
Well laid out, good signage in store, staff helpful but not iintrusive, prices above orher online possibilities but the goods are immediately available and ready to go here. Good place to shop, good place to buy.
Worst customer service I've had in a long time. I went in to buy a ream of paper, which was posted as buy one get one free. It was a Sunday, and I was the only customer in the store. The cashier was not nice, and didn't seem to care at all about my service. The register didn't register the sale, and when I asked him about the paper sale, he didn't know any information about it, nor did he care to check the paper when I brought it to his attention. Instead he questioned me over and over about it. He was not helpful one single bit. I was very disappointed with the service. The manager was standing feet away and he didn't even acknowledge the situation or take initiative to help out. Overall, a really bad experience.
Amazing customer service in the print shop. I had a last minute emergency and they exceeded my expectations.
Office Depot has lost this customer. I ordered a desk and chairs on the understanding that they'd be delivered in a short time. When the delivery date passed I went in to ask, and was treated terribly. I had to call their 1-800# three times just to get the correct tracking information, only to find out that my order was still ten days away. In less time than it took me to write this review I ordered a desk and chair (and a bunch of other office stuff) that'll be delivered in less than a day! Sorry Office Depot, my money will be going elsewhere.
Great for school and work
Great prices and service!!
A very friendly and knowledgeable greeter at the entrance directed me right to the item I was looking for. It was quick and efficient!
Staff is awesome, store is not.
Went in just to print a resume. Fast and easy service.
Great place. Fabulous savings
Everything you need. Clean place and helpful staff.