Computer Solutions by Ross Bradshaw... He sounded so professional when I first called and he showed up quickly to my house after I requested service.
I have nothing but regret, though, about actually giving my computer over to him to be worked on. I wanted my computer to be checked for viruses and for it to have more RAM. We decided to put a new hard drive in it and have him scan it. He said it would take about 3 days, and described how he would save all the data and programs I had on it and put it all back after he put in the new hard drive.
After a week he still wasn't finished. I kept checking back with him over the next 5 weeks, calling and leaving messages with him not answering back for several days at a time. Each time he would call back he'd have some other reason why he wasn't finished. (He claimed it was scanning for viruses for 2-3 solid weeks). After 5 weeks I insisted on picking it up, as is, just to get it back. I had to ask for all the extra things I had given him, (my program discs, the extra parts he hadn't used... ect)
Then he said he needed time to create the bill. It took him months to get a bill to me and when I got it ... it was inflated beyond what he had quoted.... I decided to pay it because I just wanted nothing more to do with him. I told him I was paying Paypal, as his website advertises, and asked for his Paypal info... it took him another month or so to get that to me... and then he resent a bill which was even higher than the last one.
This was by far the worst experience I've had with a, so called, business... and the 'business' itself is a joke. It's one incompetent guy saying he knows how to work on computers.