Reviews of CPR Cell Phone Repair Olive Branch (Computer Repair)

alex Trujillo

My wife went to went place to get our Nintendo fixed. Long story short we had it " fixed" 4 times brought it home and each time got worse than the last. Didn't get fixed got charged and we are still with a broken Nintendo

M Y

I would give this place a 10 stars if i had the opportunity to !!! I had the best service from everyone there. They fixed my phone very quickly and found out what the problem was instantly. I would definitely go back here & I would refer anybody else to CPR in Olive Branch :).

Josh Nickell

Service was quick, technicians were polite, and the price was fair. I'd recommend these guys for your next phone repair.

John Franks

Needed to get my iPad fixed has soon has possible. I called around the area and CPR had the best price and warranty. More important they had the part in stock. I dropped off and went to the see a movie. Came back in two hours and it's like new again. Thanks Guy's.

Manotto A.

My playstation had a broken HDMI port, and evidently had damage to the board itself. It took an extra week or so to fix, but they did well beyond expectations and only charged me an extra $20.

Ricky Terry

Incredible people, James was a knowledgeable guy! Will come again!

Regina Hardy

My cell phone's speaker was not operating right. CPR made some adjustments and it was a lot better .They said no charge but I decided to replace speaker because the price was great! Like NEW. Took 20 minutes.

Michael Tucker

Straight forward about everything and very fast. I will definitely use them again with any future needs!

Chris Landers

Do not go here. I really hate to write a negative review but the citizens of Olive Branch needs to be warned about the incompetences that are internal to the business from top to bottom. I paid to have my IPhone X repaired. They ordered the parts and in a couple of days I was notified the parts were in. I went to the store and I was told it would be ready in 2o minutes. 4 hours later I left with a severely broken phone that could not even make calls, texts, emails etc. It worked great when I took it there and it only had a cracked screen. I was told by the incompetent tech there was nothing else they could do that night. I asked to speak to the owner/manager and was told the same thing. The following day I returned to the store and the owner, manager and technician was there. I was told they ordered another screen. That the screen they tried to put on was defective and did not have all the parts that I had paid for. They assured me they would have the correct parts by 1 or 2pm the following day. I returned at 1pm and was told they had not received their order. Then the manager tracked the order and said some curse words under his breath and went in the back to make a call. He then came out and asked me to return at 3. I returned and was told that Fedex refused to to deliver the part and it would be Monday. I told the manger considering his reaction when I was there at 1pm that he knew that they had screwed up on the order then and it would not be in. He concurred, but asked me 4to come back anyway. The part that I left off is when I was originally there for 4 hours waiting on the “20 minute” fix I was told on 2 separate times during that wait it was ready. They attempted to send me out the door twice with broken phone pretending it was repaired. When I spoke to the owner about a potential legal action his response was “go ahead and sue us!” When I asked for their corporate office number, they provided me with an incorrect number.

Coy Johnson

The technician was friendly, patient and helpful.

Carson Hunt

DO NOT GO HERE. Go somewhere else. We took the phone to a more reliable repair shop after taking it here and found out that the only issues were the cameras not being plugged back in, and a part actually missing from the phone entirely after their “repair”, proving their incompetence in this field. Went in here to get my girlfriend’s phone screen fixed, ended up coming back 4 or 5 times after we got the phone back. We paid $250 to get it fixed, and when we got it back the rear camera no longer worked, FaceID didn’t work, force touch didn’t work. We took it back thinking that it might just have some loose connections and we were told that the screen was messed up and that because of that, those three things would not work. You would expect that we would get a new screen because of their warranty that they supposedly have on all of their parts, but when asked about it, I was told that it was just something we would have to deal with. Meaning we spent $250 on a screen that caused other parts not to function either properly or at all. We were told that if a new camera worked in it, we would be charged $80 for the camera, even though they were the ones that would have broken it to begin with. Obviously, I found this to be unacceptable, and asked for compensation. I was then told that their compensation was them offering to sell us a new camera. The manager, James, did not warn us that the “select” screen could possibly destroy other components in the device. I gave him multiple chances to sell me on the “prime” screen but I was never given a clear distinction between the two, though he claims in a very rude tone that he did. Today was the absolute last day that I am going to be dealing with this business. We went back up there and gave them their defective screen back in return for our money back, and we are now going to a more reliable repair shop to get it done properly. They have been very helpful so far and have told us multiple things that CPR neglected to do properly, such as not putting a part back in the phone that was crucial to the functionality of FaceID, and not plugging in the cameras. CPR treated us like idiots and only proved their own incompetence in this field.

Judy Baker

We had our cell phone repaired, new screen, new case, and all of our information transferred at a very reasonable price. James was very knowledgeable and very helpful in getting everything set up for us. He did a great job. If we need any repairs in the future we will use their services again. Thank you CPR in Olive Branch and a big thanks to James.

Mel Sauer

Had my invisible shield warranty replaced! Great service!

Teagan van Niekerk

Quick and easy!

John Filipcic

Very knowledgeable and meticulous. Courteous and pleasant to talk to.

Carol Durdin

Good warranty service with my Zagg Screen Protector. Now that I have been to the store, I will go back for other phone accessories.

Stacy Vickers

Great customer service!! Repair done very quick! I highly recommend!

Marcus Sanders

Bro i went here and the service was good and he got through with my phone under an hour also great customer service

Jeremy Davies

I enquired about a screen replacement on my iPhone 6S. I received a prompt quote followed by a courtesy call. Without booking an appointment, I found I time to turn up and get the work done. The owner was extremely helpful and polite. The work was done, very well, in less than an hour. He gave great advice and let me work in the shop with his wifi password while I waited. I highly recommend this business.

Christina Gaut

The guys were very helpful, kind, and customer service was GREAT!! Thanks Guys!!

Melisa Wadley

Check to see if they had a screen protector. Yes, less money and had a warranty. They also put it on the phone. Super nice and welling to help with some other info. Thanks.

Jeffrey McWherter

Went in for a battery replacement for my Samsung Galaxy S7 edge. They had to order the battery and it came in a few days later. James said it would take about a hour and it was exactly 1 hour. Very professional and friendly staff. No complaints.

Lashawn Griffin

Incompetent service