Reviews of RB's Computer Service (Computer Repair)

19112 Freeport St E109, Elk River, MN 55330, United States

Average Rating:

DESCRIPTION

Here you have the information of people like you who purchase the products of RB\'s Computer Service (Computer Repair) in the area close to Minnesota.

At the present the firm gets a score of 4.3 stars out of 5 and that rating has been based on 25 reviews.

As you can see it reaches an opinions average is very high, and it is based on a large number of opinions, so we may be quite sure that the evaluation is quite reliable. If there are many people who bothered to value when they've done well, it works.

As you know, we do not usually stop to give scores when these are correct and we usually do it only if we've had a problem or issue...

This Computer Repair belongs to the category of Computer repair service.

Where is RB's Computer Service?

REVIEWS OF RB's Computer Service IN Minnesota

Catherine Hauan

Staff is very friendly. Pay for the service you receive, but they know their stuff.

Curt

I feel that I should write a real review for R&B Computers. I have had them as my only computer service for the last 5 years. They have done everything from installing new hard drive, selling me a laptop, removing viruses, installing the latest anti virus programs. I am 67yrs. old and have dealt with a lot of businesses. I have never over all my years found a place like R&B's, this is a business you can put your full trust in. The company is not out to take advantage of you. If they say you a new part they don't say it unless you really need it. If I could give them 6 stars I would. Curt

Scott Chur

Fixed my rig fast.

Scott Vonderharr

I have worked with them on several occasions. They are always professional and fair. Thank you so much for your help.

Alissa Canfield

We used RB computer service a few times until the last time they had a tech come to our home to fix a lap top computer and he stayed for 4 hours fixing it! They never informed us before fixing it that if they had taken the computer and done the work in their Elk River office it wouldn't have cost us half as much. They could have given us a choice before they started fixing it but instead they stayed in our home for 4 hours charging us a total of approximately $450!! What a shock! Then they took the computer and wouldn't give it back to us until we paid the $450 in full even though we asked them WHY they wouldn't have given us a choice to take the computer and do the work at their office which would have been cheaper by far! They were not looking out for the best interest of their customer! In my mind they didn't care about the customer because when they realized it would take 4 hours they should have let us know and given us a choice!! The computer wasn't even worth the amount we had to pay to get it back! Very said! The owner was belligerent about making us pay and was NOT willing to budge at all!

wolf gang

They fixed my phone's screen and costed me $135, which is fine, but my screen keeps flashing and my charger is a little screwed up, I can't even plug it in, I'll talk to them tomorrow, but I'd rather drive a few more minutes to get it repaired then use their service again

Jennifer Scharber

They came fast everytime to fix our computer issues.

Jrrry

Big Rhino Gaming

I thought the customer service was great! I brought my pc which I had built in to the shop and I was met right away and asked what the problems were. The only thing I thought wasn't great was that it was $63 just for a diagnoses which just adds on to the 8-9 hundred I had spent on parts. Although it's not too bad seeing as how it had been sitting for a couple months and it would have been a lot longer if I had not brought it in. :)

Jessie Norton

RB’s is a top notch professional business. They have have helped my small business many times over the years. They took great care of me when my server went down last week, expedited setting up a whole new computer allowing me to get back to running my business! They are honest, trustworthy and keep costs reasonable.

Becky Smith

I have nothing but high praises for RBs! I brought in my business computer for a simple tune up which led to another issue. After their tech was not able to resolve it they immediately offered to resolve the issue by rebuilding my computer (at no cost to me). And...They had me back up and running within a day! A special THANK YOU to Amy and Todd who graciously answered all of my questions with kindness and honesty! Their customer service is superior to none! I can 100% recommend their services!

Chris Salzbrunn

Great service, fast turn around.

Shane Nemmers

I have gotten to know Randy and his team of Technicians over the years, but want to write a quick review just to say thanks! My most recent experience was bringing in a hard drive that crashed on me. The 100GB Hard drive was where I archived all the pictures of my wife and I since marriage and also of our two children from ages 0 to 3 and 5 years. So needless to say when it didn't work at all, no matter what I did, I was willing to do whatever it took to get the pictures back. Randy agreed to take a look at it and in no time, he was able to recover the drive and update it so it works perfectly again! Only $99.00 even though he could have charged a lot more! He also took the time to show me how to back it up to a solid state drive so that I have two copies. Thanks Randy! You are a hero in my eyes! Sincerely, Shane

Steph Blaisley

A few weeks ago, our location had been dealing with multiple issues again after having a different company out. Some things seemed small and I figured they were "simple" issues that I could fix myself...that was a mistake as I made a fine mess of things. Thankfully the technician came out and was able to fix what I broke along with all the other issues and everything has been running great since. Thank you!

Skip Cady

Excellent service. Got the battery replaced on my I phone. Great price. Took less time then they said it would. It's back to how it was when it was new!

Mary Rice

I received very good and fair service from Amy at RB's. We will be bringing our computers here from now on.

Jesse Arntson

Baseline tasks performed proficiently, advanced tasks big miss. I had a couple guys come out to my house to reestablish control of a home network system from Ubiquity. They were confident in their abilities and said they knew the OS well. Turns out there were some issues with my PC, so we moved forward with my Mac. There were some other small issues with a HD on the computer so they took it and I gave them the passwords for the network log in. I fully expected full control and visibility for the two network controllers but that task was not completed. Over $600.00 in service repair bills with less than 75% accuracy in completion. Look over your bill correctly it seems they do not understand the tax laws in MN and are charging tax on labor.

Randy Barney

Honest and care about people

Janelle Thein

Very happy with service at RB's. Everyone was professional and polite. Prices were very reasonable. Will definitely use them again!

Lacey Birch

I got some “virus” from an email. These guys got it fixed fast, and for a LOT LESS than the Geek Guys quoted me. They are right here in Elk River next to Cub. They have great service.

BEAU HULLERMANN

Brought my broken portable computer in, 30 min for a phone call explained the issue and what the cost on repair is. In two hours it was fixed and I was back to poking at the keyboard. Fast, reasonable price and my computer works. Thanks guys.

Corey Buhl

These guys are great. Reasonably priced and friendly. I swapped my gaming PC into a new case and couldn't get it to boot. I was asked about what happened, he did a diagnosis and found the power supply randomly failed. I was able to warranty the part myself and he installed the new one. And like that I was back up and running. These guys are good. I think anywhere else I would have been charged for a bunch of parts I didn't need. The technician kept all my cables clean and neat and did a excellent job. Thanks again guys.

Kelly Grotte

RB's has been building computers, setting up and working on out network at Sun Mechanical, and for Home Video Studio since 2011. They just built me a new computer, and they were able to mirror by old system, and have me up and running within 24 hours. Great job! Very happy with their work.

T G

Josh Powell

Had RB's Computer Service work on my PC two completely different times when it was having issues and they were able to fix it 100% both times. They are very transparent when it comes to pricing and services. Appreciate the great work!

Business Hours of RB's Computer Service in Minnesota

SUNDAY
CLOSED
MONDAY
9AM–6PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–6PM
THURSDAY
9AM–5PM
FRIDAY
9AM–6PM
SATURDAY
CLOSED

PHONE & WEBPAGE

RB's Computer Service en Minnesota
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