I couldn’t be happier with “Dorky Dan’s” service, professionalism, communication skills and price.
After wasting an entire Saturday trying to get my computer working, I still had no idea what was wrong. I gave up and called “Dorky Dan” on Sunday morning. I texted him a photo of the error message and he said he could handle it. I delivered the computer within the hour along with a very reasonable “diagnosis” deposit (that could be put towards any repairs).
Over the course of the day, Dan kept me updated with calls and texts letting me know what stage he was at. When he finally diagnosed the problem (my hard drive with my operating system had irreparable crashed) he gave me multiple options. I needed to work Monday morning so I ended up buying a refurbished HDD off him for a very reasonable price. Dan not only installed Windows 10 but he went above and beyond also installing all the necessary drivers (and found a lurking graphics driver conflict) as well as a bunch of core software elements. All of this was done by 11pm Sunday night. Come Monday morning, I was back working.
The entire process couldn’t have been more transparent, smoother or successful. At every stage he was forward thinking and offered smart and very reasonable solutions. I highly recommend “Dorky Dan”.