I had a wonderful experience here. The service was remarkable, they knew what they were doing, and they saved me from getting really ripped off. For the backstory, the power button on my laptop suddenly stopped working. I initially brought my computer to Best Buy's Geek squad because I was unaware of Computer Works. At Best Buy I waited for half and hour, only to have my computer taken into a back room buy some guy for 20 minutes while I waited. When it was brought back to me I was told there was a problem with my motherboard, my charger had stopped working, and that it would be $300-400 dollars to repair it and additional fees for them to transfer my data "so why not just get a new computer". Hearing this I became extremely mad and told him that I would have to think about it. After a brief google search I found Computer Works. I brought my computer there, told them the problem I was having with my power button, and what I had been told to me at Best Buy. They were very encouraging and told me they would look at my computer and have it back to me the next day. I was called later that night saying the issue with my button had been fixed, my motherboard and charger were fine, and that I could come in tomorrow to pick up my computer (on a Sunday no less!). I paid a very fair price for everything (less than $50) and got much better service. They took the time to explain what the issue with my button had been and really helped me. From now on I will be coming here with all of my computer needs instead of Best Buy, and so will my family.