Reviews of The Gadget Guys, Computer Repair & Sales (Computer Repair)

O. Fish

Great Service, Reasonable Prices, Excellent Customer Service. I recommend emailing (will respond pretty quick) to your issue(s) with your device(s) then they will be able to tell you how long the repair(s) will take. And give an Estimated price quote. I will use them as long as I have a cell or a laptop that needs Repair! Thanks, Guys(Wayne and also Mrs. Reneè) Fish

B Who?

I had an issue with my laptop which another company couldn't fix. I took my computer to Gadget Guys and they were professional, courteous, and well versed in addressing and fixing Mac computers. With in a dew days my problem was solved, and they issued me a rental laptop. Awesome! From here on out, I'll take my computers to Gadget Guys FIRST! Thanks guys!

HOOWARD PAGE

They charged me a reasonable price, told me what they were going to do, told me when they would have it done. And did exactly what they said they would do. And returned my computer working and looking better than when I bought it in. They will be my go to place for computer repairs.

Tracey Williams

Wayne is an electronic wizard! He just replaced my cracked screen :-) I dropped it off, ran my errands and scooped it up! The Gadget Guys do excellent work at a great price. I've been using them for years and they've re-imaged my desktop, replaced the broken screen on my son's detachable, sold me a laptop for my sister and even replaced the batteries in my garage door opener LOL!! I truly appreciate the way they always go the extra mile to make sure I get that special customer experience :-) Thank you Gadget Guys!!

Rob Burr

Very misleading! You have to ask every question possible otherwise they will take advantage of you.On top of not fixing my computer and charging me for it, they went through my personal documents and installed programs on my computer that collect personal data. PEOPLE BE AWARE DON’T LET THEM INSTALL ANYTHING ON YOUR COMPUTER!!!!.

Cloyd Smith

I went there to get my laptop fixed. Very simple actually, just needed a key put back on. I went to another computer store that wanted a 100 dollar diagnostic fee before they would look at the 5 cent key and see if it was broken. Then out of desperation I contacted the Gadget Guys in Fort Washington. They said come right in and I did and it turned out not to be so simple. The hook was broke on my keyboard, that held the key in place, but I needed it fixed quick. They took it right in and fixed it immediately. When I tried to pay, they said they couldn't take payment for something so simple and refused to take my money. Believe that in today's world?!?!? It is similar to when you find that mechanic that you can trust. You stick with him. These men knew I was desperate, could have charged me like the other guy tried to and did the honorable right over the easy wrong. Thank you sincerely! The keyboard is holding up perfectly!

Kristy Savoy

Friendly staff willing to answer questions. Repair time was quick and I was given an explanation of problem with my tablet. Certainly will refer friends and family. Wonderful Experience.

Attorney/Abogada Elsa W. Smith

My Dell laptop was dead. After reading the great reviews, I sought help from The Gadget Guys. As it turns out, I needed a new motherboard. They were upfront about what the issue was and provided a quote before moving forward with any repairs. My laptop is back to normal thanks to Wayne and his team. I'm glad to support this local business and will again if any of my other computers need help. Courteous service and reasonable prices.

Eugene Revells

I just love this place. I put my desktop in to have it clean on the inside and out. Fast service, got my desktop back within a hour. The staff are very friendly. I will tell anyone to use them for your computer problems.

damaur quander

Loved the quality of customer service. Today's world doesn't find much of that. They are knowledgeable, expert IT people, who handled my repairs with amazing ease for my consulting practice. Will be calling them again. Dr. Damaur Quander

houstonderk .

Great customer service, they make sure you are satisfied. My laptop is finally working and not super slow now.

Tiyonda Dew

My go to guy !!! Been fixing my gadgets for over 10+ years . Love this business! -Neisha

ggmmk2 3fan

Sold me a computer which is now a huge paper weight. Smh Whitin the first week of prlurchasing I let them know I had a problem. They advised me I put a virus on it and I had to pay to have it taken off. HOW WHEN IT NEVER LEFT THE HOME SCREEN???? WHICH IS WHY I CALLED THEM BACK???? Buyer beware!!! Oh did I mention this was the second time I let them burn me, trying to support a small and local business. The first time I brought my HP in to be cleaned. Granted it came out at least able to half way function but after the free 30 day virus protection they installed expired so did my laptop. Smh. I still decided to try to give them another shot. STAY AWAY!!! I’ll be happy to post my receipts to confirm my business with this despicable company.

jake dillon

Came by with a busted chromebook charging port and was told it could take 4-5 days or so to repair. I got a call after I left informing me they had to order a part so it could be ready towards the end of that range. Nope, it was fixed the next day, and I was charged less than the quote. Highly professional, courteous, great experience overall and highly recommended.

Mystique Williams

We purchased a computer from them Wayne said it would be wireless that was a lie. His idea of wireless was drilling holes in our desk which he didn’t get permission to do. When we told him we were unhappy with the computer within a decent time he said it’s not refundable but how when we never received what we wanted. Also if it is a new computer how does it have a virus? And why are you asking for an extra $160. He has no sympathy for his and his company’s mistakes. Even when I called the office they were rude. Never again will we use them!!!!! We try to support our own and get poor service in return. Use at your own disgression smh. I wish I could give 0 stars!

Suzanne John

We were looking for a computer repair place on line and chose Gadget Guys based on their positive reviews. We want to add our rave review as well!! They were very professional and knowledgeable and prompt and their price was very reasonable. I highly recommend them - they deserve five stars!

Jay Bruce

You won’t go wrong with entrusting your device to Gadget Guys! I worked with Wayne to try and save my newly purchased MacBook that had liquid damage (I spilled coffee all over it). Although it couldn’t be repaired, Wayne went above and beyond to get it working—including purchasing additional pieces and even shipping it to Florida (none of this was an additional charge). Also, Wayne did very good with providing round the clock updates. Although I plan to purchase Apple Care for every device I purchase from here on out, I’ll definitely be returning to Gadget Guys whenever it seems fit. The customer service and customer care is remarkable!

Andrea Williams

I love this shop, i took my lap top to Best Buy and they said it would be better for me just to get a new one, good thing I wanted to get a 2nd opinion bc $55 dollars later my computer was good to go.

Mr. Smith

Great prices compared to commercial repair places.

Mikaell Briscoe

My laptop is now running perfectly. I receive excellent customer service and a great price for every electronic need each time I come here.

Lovell Walls

Wayne & the Gadget Guys staff are great! They've always kept me updated on care of our devices, giving us calls to provide estimates on the repairs before repairing them, and the repairs have been at a reasonable price (need to give them a call to follow-up on a recent repair but like I've said, they've always taken great care of us). I've recommended Gadget Guys and Wayne to friends and family needing quality customer & repair services.

Jeremy Harley

Took my son's xbox one here because his controllers kept disconnecting they replaced the wifi board and that fixed the problem...the staff was very friendly and informative.

Julie Walker

I had to get a replacement screen for my government-issed iPhone. These guys replaced it in 24 hrs. Quick, professional and great customer service. Highly recommend them.

daisy edmonds

The gadget guys always give the best service. My MacBook keyboard was destroyed they updated the software and replaced my keyboard. Saved my life thanks so much.

RealTylerTownes

Awesome same day service. Great staff! Will do future business for sure!

Kael Carter-Briscoe

Imagine the panic of your out of warranty laptop going pitch black out of the clear blue, you've got an assignment due in two days and your money is low. That's the panic I felt when I walked intimate this shop on a humble. I still don't know what was wrong but they did and fixed it waaay sooner than I expected and the prices were in my price range. Support a small business that won't kill your pockets just because they can. The customer service was superb and I'm a happy girl. Thanks Gadget Guys!

Simon Villanueva

I didnt know this was here! I manage to get cables for my pc build for a really good deal!

erron latimore

My All in One Desktop computer was moving extremely slow and was having trouble loading. Took to Wayne and he was able to get system cleaned up and moving at a speed I was more accustom too. The price was extremely reasonable and the turnaround was a day which was awesome. Would strongly recommend for any computer issues you may be experiencing. Glad I found them will be returning for additional work on another computer.

Douglas Schroeder

Quality work. Reliable service. Friendly folks. I trust their advice.

Jay Pearson

The shop is small and informal but the service is exceptional. The prices were reasonable, and I actually felt as though they valued me as a customer. They do great work.

David Hammett

I LOVE THIS PLACE. I've never been disappointed with the level of service nor knowledge of the staff. So friendly, professional and punctual. They make recommendations that make since for your everyday software use. I've purchased several products and have referred several happy customers.

A Foster

Excellent Customer Service. I’ve had Wayne replace a fan in a laptop and upgrade the RAM . Both services weee done quickly and at a fir price . I’d definitely use them again.

Sharron Ray

This company has very good customer service skills and willing to work with you on any and everything from cell phones, IPads to laptops. Thank you Gadget Guys for all you have done keep up the great work..... Sign a grateful customer

Gonzalo Ramella

I have had a PS3 for 7 years and finally had some issues with it. I decided to bring my PS3 to get fixed here. Unfortunately the issue that it had wasn't something that could be fixed, and Wayne at Gadget Guys was very clear and sharing this with me. Their customer service is top-notch and I would definitely recommend this place to anyone that wants to take their systems to get looked at. I will definitely be coming back here for any other technical issues that I need help with.

Sharon Dameron

I was very impressed with the services performed. Wayne is a very nice guy. I would recommend this store to anyone who needs computer repair

Domonique Moore

great place

Deborah Parker

I want to give a shout out the Gadget Guys (Computer Repair & Sales). On June 29,2015, Owner, Khari of Gadget Guys assisted me with uploading documents for my Ph.D program in psychology. When I came in the door, I was very frustrated. I had a tight deadline to get my documents in. They truly help me out when I was in a "JAM." I highly recommend The Gadget Guys.

zishan michael

Here at Michael Family Dental love working with them, they are a great team of people, very friendly and handle our business with care. Thank you so much for your services!

whereisthe dollar

My 8 year old Vaio laptop needed a fan cleaning and thermal paste service. Runs cooler now. Wayne & Rene provided great service. Thank You.