Reviews of RMACS, LLC (Computer Repair)

Daniel Wakefield

Amazing Results! A few months ago I was having a problem with my business MacBook Pro that I use for my management consulting business. I have to use Windows 10 with all of my software. My problem was with a 3rd party software recommended by the Apple store. I finally had to have Microsoft look at the problem. They fixed part of the problem but I needed some additional help. The Apple store recommended Randy. Randy was able to complete the process and now I'm convinced I have a workable laptop and everything is working great! Randy did an excellent job!

Art Pittman

It was a Sunday afternoon and I was mid project on a video documentary for a local organization when my edit station, a Mac Book Pro crashed. I tried all of the troubleshooting angles that I knew of, all to no avail. I reached out to Randy by way of a referral from a trusted friend. Randy agreed to see me Monday morning and went right to work on trying to resurrect my machine. I knew that in order to deliver this video documentary on time, I had to get up and running quickly. Randy proceeded through multiple diagnostics and workarounds to get me going again. Nothing worked. RAM chip swaps, clean OS boot, external drive boot, thorough cleaning of the board. Nothing helped. He was able to conclude that if we were to progress further with diagnostics and repairs, it would cost more than the machine was worth. Being a 2011 model machine, I understood. Here is where Randy surpassed all other tech wizards - he offered to provide me short term rental on a machine that could put me back to work. Equipment rental is not what Randy’s business is about. However, he reached above and beyond to help a fellow Mac enthusiast. I am extremely grateful to Randy - first for his perseverance to get my machine back up again, but also for extending a helping hand that is not part of his normal business. If your Apple computer needs work, go see Randy at RMACS. He is straight up and honest, without the high pressure sales pitch that some companies push.

Glen McCarthy

Randy is God, he brought my dying Mac Book Pro back to life. You are in good hands at RMac. Thorough explanation of what is wrong. what can or cannot be done, how much time it will take and an honest estimate of what it will cost to fix your Mac. I will continue to use RMac and I recommend you do the same.