Reviews of CPR Cell Phone Repair Cockeysville (Computer Repair)

Stephanie Tsai

I came in today feeling quite terrible after dropping my phone and breaking the display on my Samsung Note5. However, one of their employees, who I believe is named Troy, helped me out by immediately taking it into the back and letting me know that it was fixable. I decided to wait while they fixed my phone, during which their manager, Andrew, asked me if I needed anything by offering me water and someone to talk to. While I waited, another kind employee, whose name I did not catch, also briefly spoke with me and told me she was glad I made it to their store, as I had spoken to her on the phone briefly prior. Their staff is very friendly and in addition to being very kind and easy to interact with, Andrew also threw in a tempered glass screen protector free of charge!! All in all, my experience with the staff here has been very positive. If any other phone troubles come up in the future, I will definitely be back as their business is well-maintained and their staff is wonderfully friendly, in addition to having a great sense of humor and a very positive attitude throughout the day! 10/10 will come back.

Christine Schwarz

Very friendly, professional and honest! Came in with a cell phone that was no longer charging and they were able to quickly fix the phone and honest about what needed to be done. We will certainly be using them for all our our cellphone repairs in the future!

J CG

My phone camera broke. Was about to pay $500 for new phone. Last minute i thought, hey self- see if u can get it repaired. Took it to this place. In 15 minutes they fixed my camera. So, these guys saved me $450 and a phone replacement which i did not want. I highly recommend them.

Matt Nanasi

Andrew, the gentleman helping me, was very helpful and honest. He explained to me what might be going on with the phone, the cost of the potential fix, and the possibility that it might be beyond repair. I opted to go with the proposed fixed and he had it finished under half an hour! I was a walk in near closing time, and I was very pleasantly surprised with the outcome.

William Utasi

Top notch experience from first call to completion of service. Professional, friendly and honest. If you don't want a new phone and they can save it, they will do whatever they can to make that happen. Highly recommend, you won't regret it!

Sky z

make my phone more bad .and need pay 100$.

Alexie Isom

Thought my phone was done for but they fixed in as soon as I walked in and were really nice!

william motter

Great work in a timely fashion. Drove over an hour to take a water damaged cell phone to this store due to the great reviews. I couldn't find any stores in my area that would even try to look at a water damaged Note 5. They were able to get my phone working enough to backup all my family photos and videos and were kind enough to mail it back to me with all my data on a flash drive. I will definitely keep this business in mind with any other cell phone repairs I need.

milana tomic

My first visit to CPR - dropped my iPhone for the zillionth time and the home button wouldn't work. Friendly tech fixed it less than 5 minutes and charged me nothing, zip, zilch, nada, nyet! I have been charged $50 for this same repair in Smalltown, Pennsylvania... Adds to making my move to B-more a much more pleasurable one!

Dmitriy Nesterkin

Excellent and prompt service. Highly recommend.

Adeel Naseem

Usually if your in a jam people try to take advantage of your distress and rob you for even the simplest jobs, they were very affordable! Stopped in today with a precision GPS docking station. Andrew, the owner was very knowledgeable and soldered the power supply on better than new! I would definitely recommend coming here for repairs small and large. They have the know-how and tools to get the job done! Thanks guys, Keep up the good work!

Thomas McShane

Wow am I impressed!! These guys are fast, competent and incredibly nice to deal with. Oh, did I mention, also very reasonable pricing. I can't recommend them highly enough. Thank you Raymond and Andrew.

john pieper

Very helpful, friendly and competent.

Justin Fanelli

Great affordable repair shop

Tom K

Brought in my Samsung phone which I had broken the glass screen. Hadn't backed up my contacts (stupid rookie mistake)! Verizon told me they were lost. 15 years worth of business contacts which were irreplaceable! CPR recovered them and restored to my new phone in less than 2 hours! Highly recommend!

Patrick Spehnkouch

They seem to be a knowledgeable staff, and they aren't pushing to sell anything. That's a nice contrast from the typical wireless or electronics store.

Daniel Ruiz

Great service. The guy fixed my phone in seconds. This place is great !

Natte Scott

Terrible service. Not sure why others have given it such a great rating, but beware! Phone was not fixed, but I was compelled to pay for the service with no warranty as I was told by the manager! Stay away from this store. Called corporate office to voice my complaint as well but no response as promised. Phone missing parts. Totally worthless and ruined my Sony phone. . Missing screws and cheap replacement screen without proper sealant. If you got cheap iPhone then this the place!

Corey Fick

Went to gadget guru first they looked at my phone said it would 90 bucks to replace my iPhone charging port. Didn’t have time to leave it to get fix so I was going to take it back and just figured I call CPR to get there price it was 20 dollars cheaper to go there and when I went he actually said it doesn’t need to be replaced just cleaned it out for free!! Works perfect glad I called them honest and quick service..

Meghan Reeves

Fast and best prices in the area

Deepa Gurung

Best service I've ever gotten to fix my phone, Amazing price and wonderful job !! Couldn't be more thankful. I would recommend everyone to go check them out, pretty sure you won't t be disappointed.

Justin Jones

They are AMAZING!! I brought in my Nintendo 3DS with a broken joystick and stripped screws and they installed the new joystick in about an hour. They didn't even charge me for installation! The staff was knowledgably and very helpful! I can't recommend these guys highly enough!!

Daniel Park

Really informative about what the process of it was and what was needed to fix my Note 8. Highly recommend for quick and precise cell phone repairs.

Ken

Trouble with my charging my iphone 6, and I needed immediate help because I was on call. Didn't want to face the Apple store so I trusted the other great 0nline reviews about CPR. Spoke to Ray on the phone and Andrew helped me as soon as I arrived! My phone was fixed in 15 minutes and I couldn't have been happier. Great place!

Brandon Miller

I brought in a broken iPhone 6 to see if CPR could fix it. I really had no idea what happened to it and just wanted to see if it was fixable. Unfortunately, they couldn't fix it, but they were very helpful and willing to do what they could to troubleshoot the cause. They have great customer service, and I would definitely come back here if I have any other phone issues.