Reviews of iTiger Phone Repair (Computer Repair)

Robert Levy

Incredible service. I brought my Galaxy Note 4 in with a shattered screen around 6:45pm, they close at 7pm. The guy behind the counter (also the owner, not sure of his name) promises he will try to get to it tonight but it probably won't be ready until the morning. At 6:58pm I get an email saying it's ready to be picked up and he'd wait until 7:25 for me to pick it up that evening. Absolutely blew my mind. Service that great is hard to come by and should be rewarded! This was a few weeks ago and my phone is still working great. I'm a lifelong customer now.

Nelly Johnson

I was able to get my iPhone 4s repaired here in less than 30 minutes! My screen was cracked, home button was messed up and I refused to pay for a new one. I found this little repair shop during my stay and they were able to do everything for 70. My iphone looked as good as new! The owner was really nice and even gave me a discount while I was paying the repair bill. Awesome!

james n

Great service

Aspen Ruff

I highly recommend iTiger repair! I have used them 5 times (with how much I use my phone I sometimes forget it isn't attached to me and have a bad habit of dropping it) and each time they are able to FULLY fix my phone and have THE BEST customer service in Baton Rouge! This really is the only place I would trust to fix it!

Trevor Frost

I'd like to save all of you some time and money. If you have a broken phone or just need something done to it (change color/unlock/etc) you're wasting your time if you go anywhere but here. These guys were incredibly helpful and professional. They were more honest about the process of fixing my phone than I would even expect myself to be in this line of work. I didn't get overcharged for anything. Truthfully, I'm writing this review because I feel like I robbed these guys blind. This is my story: I broke my brand new galaxy s3 somewhere around 4 months ago. I stopped into myPhoneMD first and it was a huge waste of time. They said their supply guy didn't have the screen I needed and the girl there kind of helped me try to figure out how to order it, but I presume they did not see much potential profit out of the situation and therefore sent me packing. My next stop was at iTiger. They immediately told me how crappy of a situation I was in because of the cost of the screen I needed, but they were completely willing to help me in any way possible. We eventually decided I could order my own screen from whatever seller I wanted and bring it in to get installed. They even gave me a phone on loan for the time being. So when the screen came in I brought it in to get installed for a reasonable price (it was prorated because it did not take a full hour). TWO DAYS LATER the crappy screen I ordered stopped working. I brought it back in to figure out if it was the part or the installation that caused this. We discovered it was the part, as there was nothing faulty with the connections (they were fully willing to cover the costs if it was something they did wrong). So after getting jerked around by the company I ordered from and never getting the replacement screen, the guys at iTiger found someone that sells repaired screens at a considerably lower cost than what was being sold online. They ordered it for me and installed it for me yesterday, at which time I returned the loaner phone they let me use for FOUR MONTHS. I'm sure this is not typical, and not to be expected in most situations, but I guess because it had taken so long and they felt bad for that (even though it was not even close to their fault) they didn't even charge me to put the screen on! Nor was I ever charged anything for the use of the loaner phone. I couldn't be happier with the way this all worked out. This is honestly my first review of any product or service, and I've written it as a thank you to these guys. They really went above and beyond to help me out. I've been in there a lot in the last few months and I've seen other things that make me think this really is the only place in town worth going to. There was some lady in there who's speaker stopped working on her phone, so the guys replaced it. However, that didn't seem to be the problem because it still didn't work so they didn't charge her anything! They agreed to take a look at it again on the weekend when the lady had more time. If you've made it through this novel of a review and believe anything I've said, give these guys your business because I promise you will not regret it.

Cory Pixley

great serves and great prices I recommend everyone who comes in to my computer shop with phone issues to go here

Elise Goodlife

I was very satisfied with my visit to iTiger Phone Repair. I got my iPhone 4 fixed while I ate lunch at New York Bagel. They had a large selection of Otterboxes and Ballistics. I ended up getting an Every1 case. I love the TEAL color! Just a heads up, my GPS took across the street to an insurance company. They are on Lee Drive near Highland, in the Papa John's shopping center. It it across from Tiger Express gas station and Goodyear. Thanks iTiger!

Steve Bernhard

Brought phone in on a Friday. Was told part would be in next business day. Called the following Monday and answering service indicated they will be closed until Wednesday for Mardi Gras! This is unacceptable! I would have taken it elsewhere if I would not have been misled.

Mursin

Very knowledgeable and enthusiastic about customer service. Will recommend this place from now on.

Michael Navarro

Thanks guys!

Erica Prater

They pay the highest for your old iPhone's

Alexandra Dalton

The front and back screen of my iPhone were cracked but to save money I was only going to fix the front screen. They didn't have the regular glass in stock so they insisted I choose color glass to replace it. They then proceeded to fix my front and back glass and gave me a deal since I had to opt for the color glass. The guys were susper nice and worked quickly and efficiently! If I ever break my iPhone again,hopefully I don't, I will definitely go back to iTiger Phone Repair!

Maria Carvell

This has been my second time going here to get my phone repaired, and both times I have been blown away by the great customer service!! The first time, I showed up 30 minutes to close and the guy still stayed after to fix my phone, and he did a really incredible job. This time I came by and had a broken display, and they fixed it in a couple of minutes for no charge! I will come back to this place every time I have any trouble with my phone (which I'm sure will be a lot)!

Rebecca Wilson

I sold my cracked iPhone 5 to iTiger for $200.00! I was really happy with the price and used the money for my upgrade!

Gabrielle Hogg

This dude hooked me up last summer with a refurbished phone for a good price, and was super nice and helpful. Went by yesterday because my friend's phone wasn't charging right. The dude looked at it and fixed it real quick for free! And gave my friend the tool he used to fix it! This guy is really going to go far with his business being so knowledgable, helpful, and friendly.

Bandaru Srividya

I totally agree with everyone's great reviews about this place. I went to fix broken glass on my phone. It costs me more than what i wanted to invest on this outdated version of this phone. When i asked for an alternative fix the gentleman in the counter quick to offer me shatter proof screen without a charge. No doubt their service is great and superfast!

Stevie Tron

Great community atmosphere with friendly employees.

Joseph Bennett

broke my 4s three days after purchase. Robert replaced my screen in around 45 minutes for way less than buying a new one.

mubarak maude

They work very fast and they re very reliable. My phone ain't tripping no more

Kathy T

Extremely nice people and quick service. I went and shopped at Vertage while they fixed my Galaxy Note II. They had it done in no time! I would definitely go back!

Sarah Corie

Theeee best store with the best guys. I used to only ever “upgrade” my phone through my carrier... then i realized that’s a total scam and way overpriced. I traded in my old iPhone & bought a very, very gently used (practically new) iPhone for SUCH a good price, minus all the paperwork and stress that going through a carrier entails. I’ve bought my mom a phone here and I’ve sent everyone i can here and everyone always reports back that the customer service was unparalleled. I will never go anywhere else for my technology needs! I really can’t speak highly of these guys enough.... THANK YOU Daniel (& Robert) for your amazing store!!

Grace Fiorenza

Highly recommend this place for fixing your phone damages!! I went in to get my iPhone 6 camera fixed, and to my surprise it was only $54, in just one hour I had my phone back to taking great photos again. Other places were going to charge me up to $130. I'm so glad I chose iTiger!

Junior Oscar

Free case :)

Micayla Entrekin

Great customer service! I dropped my iPhone and the corner of the screen popped out and the home button stopped working. I called them to get an estimate of the repair cost and the clerk said to come down and he would fix it for free! I drove over and he fixed it immediately no questions asked. I'm not saying to expect a free repair, but I am saying that you can expect really helpful and friendly staff. I would definitely go back in the future for repairs.

Tiffany Dang

Transaction was quick and easy, and the workers were relatively nice. Came with a free charger, but no case as guaranteed on their Facebook page. Cons are they don't answer their phone very often, making it hard to keep in touch. Overall a pleasant experience! Thanks guys.

Brady R

I had my Iphone 8 plus screen replaced here on Saturday September 7, 2019. the cost was $99.95. The technician arrived 15 minutes prior to business hours and allowed me in. He stated it would take him an hour to make the repair and delivered upon that promise. My experience was perfect.

Mathew Knott

Busted iPhone 6 screen was only $70 to fix and works perfectly. Amazing speedy service.

robert P

They only work on iPhones

Sirazum Munira Tisha

I got my HP ProBook screen repaired at moderate cost. Very much satisfied with their service and highly recommend it.

camille cochran

Amazing service! The most friendly and helpful owner ever!

Brie Wilder

The absolute best tech repair shop in Baton Rouge. I break my phone at least once every three months... usually water damage.... almost always my fault. And the people at iTiger always go above and beyond to help me get it back working again- at an affordable cost. So thankful to have this shop in the area! Thanks iTiger!

Collin Webster

Robert is the man. Excellent service, great attention to detail, and fast results. Highly recommend.

Leslie Summerlin

Bad advise

Evelyn Faulkner

iTiger Repair saved my phone more than once! If you have a cracked iPhone screen or need an otterbox case, go see them!

Bev Lohr

awesome service sold an alien ware laptop that was old as hell been sitting up and didnt have code still got a check and cashed right across the street . friendly service too could open earlier

Sidan Lu

The service is so fast. Satisfied.

RGR Outdoorsman

I broke my screen traveling on a Saturday in Savannah, GA. Sunday I travels here and started to look for somewhere to get the phone fixed at. ASR’s on location and Reviews I felt they were the place to go to. During my lunch I drove over and handed it over and came back 45 mins later and it was complete! Price was great compared to the last place near where I live fixed the screen for twice what it cost me here. They also gave me a 15% military discount! Great shop and great service here at a fair price!

Virtuous Poullard

This place is amazing! Like so cool! The guy told me it would take 30 mins to fix my phone but he fixed it faster. They held conversations with me and also, when it was time for me to leave, realized I locked my keys in my car, and they called up a friend who decided to unlock my door for free bc they knew how expensive pop a lock would be on the weekends! Plus! Phone is up and running! I highly recommend these peeps!

Charlotte H

They accurately diagnose the repair needed and have it fixed in under an hour, they are amazing and my heroes!

Nick Babin

2 thumbs up

Bernie Fornau

Good people good work. Highly recommended

Paul D

iTiger Phone Repair is located at 257 Lee Dr next to St James , Papa John , Light House Coffee... so convenient . The Staffs work there are so friendly, helpful, ...The services so quick & very professional...

Carol Landry

Great place

Victor Hutchins

Droid incredible looks awsome. Did have to order part though. Still worked out well!

Emily Hall

Super fast and friendly. I got my 4s completely redone while I ate lunch at NYB. Thanks Rob

Braden Richard

I broke my iphone 4 and was really low on cash, the guy allowed me to sell him back my old iphone 3gs and since they were doing a special I ended up getting both the front and back side fixed for a great price and the guys actually gave me a free additional headphone set. They work really fast and have a great variety of colored glass/cases etc. I would definitely go back if my phone ever broke again, I send all my friends here.

Adrian Chan

These guys are unbelievable. Our Iphone 5S spent more than a day in a puddle of water and I thought it was gone. They dried it out for *free* and now its working great.

A Google User .

Daniel was very professional, honest, and very helpful. I swung by there on my lunch break to get my iphone4s cracked screen replaced. I tried to replace the screen myself, but couldn't get the last 2 screws out. I was in and out in 30 minutes. Excellent customer service and quality work and a better price than any of the other places I called. Will refer to anybody I know that needs their services.

Caroline Barry

Good people! The owner was very compassionate and went out of his way to help my daughter with a difficult situation. You can be certain that they stand behind their product and their work. Thank you, Daniel!

Michelle Nolan

They overcharge for terrible repairs, assume their customers are lying to them, and are disrespectful to their customers. My husband's iPhone 5s screen was cracked, so he brought it in on Saturday, 6/28/2014 for a repair. He was charged $174.35 for a screen replacement. On Wednesday morning, 7/2/14, he noticed a small crack in the top right region of his screen. The phone was never dropped, hit on anything, or treated roughly since the repair 3 days prior. We brought it back to the shop on Wednesday evening to show the owner, and he said he'd open it, look at it, and if his work was bad he would replace the screen. He told us to come back about an hour later. We came back about 30 minutes later (around 6:30 pm) and he said there was nothing he could do. He showed us an extremely blurry video of him lifting up a screen "proving" the work was good. Nothing could be determined by the blurry video, and when I told him so I was met with extreme disrespect. I also pointed out that the phone screen has a blue tint, and we were under the impression the replaced screen was an actual Apple iPhone product. He denied the screen had a blue tint, blaming it on the phone's background. I opened up a webpage on Safari with a white background and the blue tint was glaringly obvious. He looked at the webpage briefly and said there was nothing he could do. He said people come in and lie to him every day, so he assumes that my husband is lying and dropped his phone. I told him he can't treat his customers that way and refused to speak to me further (saying “I don’t know why this lady is yelling at me”), directing his comments at my husband. He started to tell us about the cost of the screens ($86) and that he does not make a huge profit so he can't repair cracks after he already replaced the screen because everyone lies to him about how it got damaged. I told him, as customers "that is not our problem." He responded, gesturing toward my husband's phone, "this isn't my problem!" He concluded by telling us if we buy our own screen online and bring it in, he will put it on the screen for no charge (only after we told him we’d be reporting them to the BBB). We declined the offer and walked out of the store. I do not believe the high cost of the repair is warranted. Either the workmanship is not up to par, or the screen is far too delicate to justify the $175 price tag. We do not wish to purchase another screen and have him repair it since we already spent a lot of money and got nothing but a bad product for it. The owner's inability to be flexible and work with his customers proves that he does not care about making a quality product. I recommend either finding another store to repair your screen, or spending $269 to send it to Apple and actually get a legitimate repair.

Mahi Corcent

Got my iphone repaired. Thanks. nik