Reviews of Fixit Metairie - Computer & iPhone Repair (Computer Repair)

Jake Eig

These reviews are very great

Chris Cortez

Very helpful, great service. Highly recommended!!!

Warren Wagner

I had the screen on my iPhone 8+ Plus repaired and the phone looks like new. The repair took approximately an hour from start to finish and the staff was professional and courteous. I highly recommend Fixit.

SBbeaucoup .

Great customer service. Will definitely come back and recommend you guys!

Eric C

I had a great experience here. I cracked the screen on my MacBook Pro. The Apple Store told me I had to wait 6 days for an appointment, and wouldn't give me a price quote even though I could identify the specific repair. Called Fixit, got a quote over the phone and dropped it off. Both girls that I spoke with at the counter were very friendly. Expected repair time was 2-3 days, but I received a call saying my laptop was done within 3-4 hours! Glad I found this place. Thank you!

Finn Williams

Fast service, nice workers and it’s clean with fair prices.

Neko Girl88

Super nice staff! No appt needed. Great experience. Thanks guys!

Covert McCoy

Way to go Fixit! I went and got my screen fixed about a month ago and they did it while I waited (about 1 hour). The screen stopped working Fat Tuesday night. I went in first thing in the morning and worked with Kevin. He was so accommodating, and they fixed the screen again for free. He was so kind to everyone he met at the desk or over the phone while I was waiting. He and his team are super knowledgable, and are going to give you best advice, even if it means they aren't the correct people to help. Was blown away with the superior customer service, and will definitely refer friends to them if they need some tech help. They exponentially exceed the service and experience that you receive at the Apple Store. Thanks for killing it yall!

K Miller

A little on the pricey side... but they do good quality work.

Michael Miller

GREAT place! They genuinely care about the customer and not about just making a buck. This is the place to go!

Caleb Cruso

Thanks for fixing my Nana's phone and taking the time explaining the repairs and why she needed the repairs, shes like Me Ma barely knows how to use a tv remote. Thanks Guys!!!

Kim Vela

Cracked my iPhone screen while I was in town the other week. These guys had it looking brand new in about half an hour. I really want to thank John at the counter for his understanding and reassurance. I was freaking out pretty bad at the time but he calmed me down! Can't say enough good things about this place. Keep up the good work guys

Matthew Bauer

Took my iPhone here because the power button stopped working. They did a good job of fixing the power button. This is where the nightmare begins. Upon receiving my "fixed" phone the tech told me I needed to go home and restore it. OK. Got home, tried to restore it and kept getting an error message saying "this iPhone can not be restored". Brought it back to FixIt where they told me my phone was locked up and attributed it to a "hardware problem". I asked for my money back but was told I wouldn't receive a full refund because of a "diagnostic fee". A diagnostic fee? I came in and told YOU what the problem was! There was no diagnosing. Anyways, turns out they turned my phone into a useless brick. Had to buy a brand new phone thanks to these guys. BEWARE.

Lucas Jamal’s

Can’t say enough good things about fix it, My auntie angus dropped her new phone and cracked her screen a hour after she purchased it, when I told them it was my aunties 93rd birthday they prioritized the repair and we made it to her party in time, really appreciate it.

Kaylin Jo

They fixed my iPhone 8 screen in under 30 minutes. Very fast, friendly service :)

Ashleigh Sosa

Best phone repair in the NOLA metro area! They are affordable and extremely friendly as well as honest. My whole family- even extended family uses them. Their prices are extremely reasonable. I even had a button jammed for 6 months. I tried everything even brought it to a Samsung rep with no help and in 5 minutes they popped it out getting it working like new! Highly recommend these people they are the only ones we will ever bring our phones to!

Carolyn Thompson

Great service, friendly people, good pricing, timely...

Nick Stackpoole

Always do a great job at a fair price

anne neeb

I went in with my Mac Book that had a bad connection with the charger. Turned out it was just a loose screw. The employee said it was no big deal and fixed it on the spot in less than 30 seconds. Well, it may not have been a big deal to him but to me, WOW. Then he said there was no charge. I was shocked. In today's world there is so little "good will" out there. I cannot say enough great things about FIXIT. On previous occasions they have repaired my pc, and my telephones. Always professional, friendly, fast, and very reasonably price. One of the best businesses I have ever done business with..

Austin Potts

Great work! Fast and friendly! Highly recommended!

Taryn Alexander

Have replaced my iPhone battery and then returned with a friend's phone for repairs. Both done same day, which was unexpected. Later they worked in my iMac. Love this place.

Charles Tyson

Excellent service, great prices. I will definitely be back the next time I have a problem.

Amanda Allemand

Great experience! Everyone was so professional and friendly. I will 100 percent come back to this place. Unlike other places, everyone felt genuine and like they were actually willing to help. I was in and out within such a fast time. Amazing service! Anyone looking for any help with cellphones, this is the place to go. I drove all the way from the westbank and it was well worth it!

Mark Best

Always great service, and always fast. Being without a phone is inconvenient, so quick turnaround is important.

John R. Levine

Very nice people and reasonable rates.

Jake Eig

These reviews are very great

Chris Cortez

Very helpful, great service. Highly recommended!!!

Warren Wagner

I had the screen on my iPhone 8+ Plus repaired and the phone looks like new. The repair took approximately an hour from start to finish and the staff was professional and courteous. I highly recommend Fixit.

SBbeaucoup

Great customer service. Will definitely come back and recommend you guys!

Eric C

I had a great experience here. I cracked the screen on my MacBook Pro. The Apple Store told me I had to wait 6 days for an appointment, and wouldn't give me a price quote even though I could identify the specific repair. Called Fixit, got a quote over the phone and dropped it off. Both girls that I spoke with at the counter were very friendly. Expected repair time was 2-3 days, but I received a call saying my laptop was done within 3-4 hours! Glad I found this place. Thank you!

Finn Williams

Fast service, nice workers and it’s clean with fair prices.

Neko Girl88

Super nice staff! No appt needed. Great experience. Thanks guys!

Covert McCoy

Way to go Fixit! I went and got my screen fixed about a month ago and they did it while I waited (about 1 hour). The screen stopped working Fat Tuesday night. I went in first thing in the morning and worked with Kevin. He was so accommodating, and they fixed the screen again for free. He was so kind to everyone he met at the desk or over the phone while I was waiting. He and his team are super knowledgable, and are going to give you best advice, even if it means they aren't the correct people to help. Was blown away with the superior customer service, and will definitely refer friends to them if they need some tech help. They exponentially exceed the service and experience that you receive at the Apple Store. Thanks for killing it yall!

K Miller

A little on the pricey side... but they do good quality work.

Michael Miller

GREAT place! They genuinely care about the customer and not about just making a buck. This is the place to go!

Caleb Cruso

Thanks for fixing my Nana's phone and taking the time explaining the repairs and why she needed the repairs, shes like Me Ma barely knows how to use a tv remote. Thanks Guys!!!

Kim Vela

Cracked my iPhone screen while I was in town the other week. These guys had it looking brand new in about half an hour. I really want to thank John at the counter for his understanding and reassurance. I was freaking out pretty bad at the time but he calmed me down! Can't say enough good things about this place. Keep up the good work guys

Matthew Bauer

Took my iPhone here because the power button stopped working. They did a good job of fixing the power button. This is where the nightmare begins. Upon receiving my "fixed" phone the tech told me I needed to go home and restore it. OK. Got home, tried to restore it and kept getting an error message saying "this iPhone can not be restored". Brought it back to FixIt where they told me my phone was locked up and attributed it to a "hardware problem". I asked for my money back but was told I wouldn't receive a full refund because of a "diagnostic fee". A diagnostic fee? I came in and told YOU what the problem was! There was no diagnosing. Anyways, turns out they turned my phone into a useless brick. Had to buy a brand new phone thanks to these guys. BEWARE.

Lucas Jamal’s

Can’t say enough good things about fix it, My auntie angus dropped her new phone and cracked her screen a hour after she purchased it, when I told them it was my aunties 93rd birthday they prioritized the repair and we made it to her party in time, really appreciate it.

Kaylin Jo

They fixed my iPhone 8 screen in under 30 minutes. Very fast, friendly service :)

Ashleigh Sosa

Best phone repair in the NOLA metro area! They are affordable and extremely friendly as well as honest. My whole family- even extended family uses them. Their prices are extremely reasonable. I even had a button jammed for 6 months. I tried everything even brought it to a Samsung rep with no help and in 5 minutes they popped it out getting it working like new! Highly recommend these people they are the only ones we will ever bring our phones to!

Carolyn Thompson

Great service, friendly people, good pricing, timely...

Nick Stackpoole

Always do a great job at a fair price

anne neeb

I went in with my Mac Book that had a bad connection with the charger. Turned out it was just a loose screw. The employee said it was no big deal and fixed it on the spot in less than 30 seconds. Well, it may not have been a big deal to him but to me, WOW. Then he said there was no charge. I was shocked. In today's world there is so little "good will" out there. I cannot say enough great things about FIXIT. On previous occasions they have repaired my pc, and my telephones. Always professional, friendly, fast, and very reasonably price. One of the best businesses I have ever done business with..

Austin Potts

Great work! Fast and friendly! Highly recommended!

Taryn Alexander

Have replaced my iPhone battery and then returned with a friend's phone for repairs. Both done same day, which was unexpected. Later they worked in my iMac. Love this place.

Charles Tyson

Excellent service, great prices. I will definitely be back the next time I have a problem.

Amanda Allemand

Great experience! Everyone was so professional and friendly. I will 100 percent come back to this place. Unlike other places, everyone felt genuine and like they were actually willing to help. I was in and out within such a fast time. Amazing service! Anyone looking for any help with cellphones, this is the place to go. I drove all the way from the westbank and it was well worth it!

Mark Best

Always great service, and always fast. Being without a phone is inconvenient, so quick turnaround is important.

John R. Levine

Very nice people and reasonable rates.

Riain Rising

I don't give 5 stars cuz no business is perfect but I've been coming here for three years getting upgrades and tuning up all my machines. Smart kids working here, no hackers paroosing my files, just good dudes doing a good job. Every time I drop off for service it comes back swiftly with no issues. This is my top choice for computer service in New Orleans.

CT Williams

Quick friendly. Had front glass replaced on my iPhone. No problems. Ate lunch next door while work was done. Pretty painless for getting my phone fixed.

Ryan Jones

I dropped my phone and cracked the entire face-plate, they repaired it the same day in under an hour. Incredible service.

Vince Hayward

Kevin, the owner of fixit, phoned me to address any concerns I may have. He impressed me as a stand up guy who does the right thing by his customers.

jenny peterson

Great, fast service with knowledgeable, friendly staff who managed to fix my dinosaur of a computer! Their new store motto should be: "no computer too old!" Had a great experience here a just a few days turnaround time. I also got my iphone 6s battery replaced and it also now works perfectly. Thanks guys!

Juliette James

Almost $100 cheaper than what icover wanted to charge for my iPhone screen repair. Friendly staff, easy and quick experience.

Lauren Jerome

Great place to get your electronics fixed! Awesome customer service, great pricing, and fixes things fast! Highly recommend

Marieanne

Over the past few years, this has been our third visit for different problems on other computers. This visit was very appreciated because the settings were changed by another person and they adjusted the problem with no charge. Always very professional.

Mindy Cook

They couldn't fix my computer

Casey Young

They have helped me with not only phone, but also with my computer. Great staff and fast service.

Tater PS

They wanted $110 for a $3.50 Android charge port.

Snap Life

My laptop computer screen had a decent crack but there was nothing else wrong with the computer. But it was aggravating so I decided to price getting the screen repaired since it was really not that old of a computer. Brought it to Fixit to see if it would be worth repairing the screen instead. The staff was very friendly and helpful. They repaired my screen at a fraction of the cost of a new computer (which I did not need). So my screen looks perfect now and I don’t need to think about getting another computer (for now).

John Nitsche

My wife's iPhone was erratically charging. I called the Apple store in Lakeside Mall. We were advised to make an appointment in one week to have the problem evaluated. We went to "Fix It" phone repair. We walked in without an appointment. The tech looked at the phone and blew out the lint in the charging receptacle. NO CHARGE. The phone has been charging perfectly for the last month.

Donna Schlaudecker

Hope y'all revise your iPhones only policy. So close to my house ...and yet so far away.

Cordmichael .

Ask for Sam.The best tech at reasonable prices.Technically thorough.

catherine Wright

Yes, I agree!I took my laptop to the Fixit repair centre and was very happy (satisfied) with the service I received. They were very honest, knowledgeable and the price was awesome (affordable). My laptop now works fantastic like I just bought it. Highly Recommended!

Lauren Bond

Great service. Extremely knowledgable. Very reasonable pricing. Best around!

Pamela Rieth

#greatvalue Friendly, helpful, affordable, and a convenient location

Amy Buras

The owner of this company worked with me personally to make sure that everything was taken care of with my phone. I really appreciated his professionalism and customer service.

David Bravo

Uncommon honesty. Just went into the store for a problem with my charging port on my iphone. The technician took the phone to the back. He returned in a few minutes and explained that he removed lint from the port and it was working fine. They refused to charge me! I highly recommend this business!

Jeremy Lin

Fixed my computer. So awesome!

kaite ayden

I am getting my computer fixed

jarmaine Butters

My Great Uncle Ruperts best friend recommended Fix it at a dinner party after her macow went crazy and bite threw my cellphone screen while we were having dinner, it was terrifying. Thanks guys Kevin was a huge help.

Wesley

Got my phone screen replaced here. I have gotten repairs here before. Very, very professional. Simple, quick etc. I like the fact you pay when you pick up. That being said, the front camera area on this knock off screen is trash. Snapchat won't detect my face in any low light anymore. Also, the quality when zooming is noticeably worse. Good service, but you guys should switch your supplier! /s

Riain Rising

I don't give 5 stars cuz no business is perfect but I've been coming here for three years getting upgrades and tuning up all my machines. Smart kids working here, no hackers paroosing my files, just good dudes doing a good job. Every time I drop off for service it comes back swiftly with no issues. This is my top choice for computer service in New Orleans.

CT Williams

Quick friendly. Had front glass replaced on my iPhone. No problems. Ate lunch next door while work was done. Pretty painless for getting my phone fixed.

Ryan Jones

I dropped my phone and cracked the entire face-plate, they repaired it the same day in under an hour. Incredible service.

Vince Hayward

Kevin, the owner of fixit, phoned me to address any concerns I may have. He impressed me as a stand up guy who does the right thing by his customers.

jenny peterson

Great, fast service with knowledgeable, friendly staff who managed to fix my dinosaur of a computer! Their new store motto should be: "no computer too old!" Had a great experience here a just a few days turnaround time. I also got my iphone 6s battery replaced and it also now works perfectly. Thanks guys!

Juliette James

Almost $100 cheaper than what icover wanted to charge for my iPhone screen repair. Friendly staff, easy and quick experience.

Lauren Jerome

Great place to get your electronics fixed! Awesome customer service, great pricing, and fixes things fast! Highly recommend

Marieanne

Over the past few years, this has been our third visit for different problems on other computers. This visit was very appreciated because the settings were changed by another person and they adjusted the problem with no charge. Always very professional.

Mindy Cook

They couldn't fix my computer

Casey Young

They have helped me with not only phone, but also with my computer. Great staff and fast service.

Tater PS

They wanted $110 for a $3.50 Android charge port.

Snap Life

My laptop computer screen had a decent crack but there was nothing else wrong with the computer. But it was aggravating so I decided to price getting the screen repaired since it was really not that old of a computer. Brought it to Fixit to see if it would be worth repairing the screen instead. The staff was very friendly and helpful. They repaired my screen at a fraction of the cost of a new computer (which I did not need). So my screen looks perfect now and I don’t need to think about getting another computer (for now).

John Nitsche

My wife's iPhone was erratically charging. I called the Apple store in Lakeside Mall. We were advised to make an appointment in one week to have the problem evaluated. We went to "Fix It" phone repair. We walked in without an appointment. The tech looked at the phone and blew out the lint in the charging receptacle. NO CHARGE. The phone has been charging perfectly for the last month.

Donna Schlaudecker

Hope y'all revise your iPhones only policy. So close to my house ...and yet so far away.

Cordmichael

Ask for Sam.The best tech at reasonable prices.Technically thorough.

catherine Wright

Yes, I agree!I took my laptop to the Fixit repair centre and was very happy (satisfied) with the service I received. They were very honest, knowledgeable and the price was awesome (affordable). My laptop now works fantastic like I just bought it. Highly Recommended!

Lauren Bond

Great service. Extremely knowledgable. Very reasonable pricing. Best around!

Pamela Rieth

#greatvalue Friendly, helpful, affordable, and a convenient location

Amy Buras

The owner of this company worked with me personally to make sure that everything was taken care of with my phone. I really appreciated his professionalism and customer service.

David Bravo

Uncommon honesty. Just went into the store for a problem with my charging port on my iphone. The technician took the phone to the back. He returned in a few minutes and explained that he removed lint from the port and it was working fine. They refused to charge me! I highly recommend this business!

Jeremy Lin

Fixed my computer. So awesome!

kaite ayden

I am getting my computer fixed

jarmaine Butters

My Great Uncle Ruperts best friend recommended Fix it at a dinner party after her macow went crazy and bite threw my cellphone screen while we were having dinner, it was terrifying. Thanks guys Kevin was a huge help.

Wesley

Got my phone screen replaced here. I have gotten repairs here before. Very, very professional. Simple, quick etc. I like the fact you pay when you pick up. That being said, the front camera area on this knock off screen is trash. Snapchat won't detect my face in any low light anymore. Also, the quality when zooming is noticeably worse. Good service, but you guys should switch your supplier! /s

Andree TwoDat

Very knowledgeable computer techs

Edna Smith

Thanks for explaining why my phone repair that I wanted wasn’t smart do to the age of my phone, I decided to take yalls advice and get a water proof flip phone, thanks again guys.

John Dirt

Called them with a critical issue. Sam was very helpful and understood my issue, he gave me some free advise which was very helpful. WOULD ABSOLUTELY RECOMMEND.

Andrea F

My MacBook was on its final legs of its life. I just wanted it up and running long enough to get everything off of it, and they did it! I was able to get everything done after they helped it limp alive again.

vincent tong

Fixit Repair is the best! Went in today for a screen replacement because my screen was popping open. At first they said it'd be $119.00 because it wasn't covered in my lifetime warranty. Then they said their tech guys would take a quick look at it and when he came back he said the battery was expanded which is what caused the screen to pop out so they would only charge me a little over $50 for a new battery and then they would replace the screen for free. I later came by to pick up my phone and they told me the screen replacement and new battery were both free! Just wanted to share this because I never received better customer service than this!

Chris Fullen

I can't say enough good things about this company. I work in the construction industry and am very abusive to my devices. The team over at Fixit is always a life saver. I have brought broken iphones, and my computer to them on multiple occasions and have been very happy every time. The team is always very helpful and full of information. I would highly recommend this company to anyone that is having tech problems.

Gary Trinh

My 3 year old threw my iPhone XR across the room and cracked the screen. From that moment to the time I was checking out of Fixit with my phone looking brand new was a total of about two hours. The techs there were quick and professional. Highly recommend!

Chad Rodosta

Long story short I managed to get an SD card stuck in a SIM card slot and these guys were friendly, prompt, and competent. They didn't even charge me! They came highly recommended and I can see why. They have my business for life and I will recommend them to anyone that has a problem. If you have an issue GO TO THIS PLACE! Thanks again guys!

Zachary Carr

New phone screen works great, thanks guys

ABDULLAH ALMUAWEED

Bad service and they are liars

Pat Hayes

They replaced my iPhone battery while I waited. It was quick and reasonable. This was on a Sunday morning at 11 a.m.

Julie Best

The techs at Fixit really know their stuff! I let one of those scam artists have control of my computer and I was terrified. After dropping it off, I got a call from Fixit with the all clear within 24 hours. My laptop was clean and ready to go. Love the crew at Fixit and can't say enough good things.

mimi risher

Super quick and excellent service for repair of iPhone and not over priced either! Highly recommended!

Benandcarol ben

I use Fixit often and I have always received very prompt attention and completion of repairs at very reasonable cost. I would recommend this company to anyone.

Thomas Knight

Would give them 10 stars if I could. Walked in with an iPhone charging port problem. They took it back repositioned it and returned it in 5 minutes. No charge. You don’t find that kind of integrity often anymore.

Conrad Green

As a fellow phone/tablet/computer repair shop owner, I recommend the folks over at Fixit Tech Suite for all those in need of repair in Metairie, louisiana. Nice owners, friendly customer service reps, and clean retail space. Its a pleasure recommending our customers that don't feel like traveling to myPhoneMD in the Garden District. Cheers

R World

I cracked my iPhone 6 screen last Monday and decided that I'd bring it to the Apple store. The store was jam packed and couldn't fit me in, so I had to schedule an appointment to for Thursday. On Thursday I went back to the Apple store on my lunch break and they were just as packed as before. The guy in the front checked me in and sat me down at the table in the front, where I wait for nearly an hour before I have to go back to work. On the way home from work, I saw a sign for Fixit iPhone Repair, so decided to try them out instead. They don't require an appointment and don't charge anything until after your phone is fixed, which is nice. I was able to drop off my phone, run a couple errands, and pick it up about 2 hours later. My phone looks like new and their prices are very reasonable. I will be recommending Fixit to my friends.

SHANNON Williams

My daughter was looking for a company to repair the phone. After looking at a few companies she insisted we go to Fixit, although we had a company only 5 minutes away from our home. Jeff was very professional and had wonderful customer services. My daughter left her phone with them and it was ready in a hour. We met Jason when we returned and he was awesome as well. I highly recommend this company and they sale computers and laptops as wells. Thank you Fixit; my daughter was extremely happy with your service and she saids thank you for the screen protector you applied as well.

michael ewing

Been using them for years. Always great.

Bradford Clement

I cracked my iPhone 6 so bad I couldn't even slide it to unlock it. I was frantically looking for a place to fix my phone on a Sunday and I finally stumbled upon Fixit right before they closed. The guy told me he would fix my phone before they closed and he had my phone ready in less than 30 min. I was extremely satisfied, if I ever have the same problem I will for sure be back!

Adam Solino

These are the only people I trust with my computer. Totally honest and cheaper than everyone else. I'll go out of my way and give them business whenever I can.

Russell Spansel

Extremely knowledgeable staff who can assist you with a wide array of technical needs, anywhere from iPhone repairs, to building your own personalized PC. Any electronic issue or help I need, I always go to Fix It!

Jonathan Menezes

Thanks for fixing my computer!

Fred Lewis

Our family has brought our phones here many times and they are always very quick, reliable, and courteous. Today we a had phone dilemma we were dealing with and they really showed us what great customer service is all about. We highly recommend this location for all your fixit needs.

Frank McCaskell

iPhone would not charge. Worried it would cost a bunch to fix it. The guy at iFixit took a look and it turned out the charging port was dirty. He cleaned it for free!! Great to see honesty and focus on the customer. Will definitely go back.

Brian Wilsom

Great service!!! Thanks!!!

sofia silk

Always fast and helpful! The lifetime warrantee is wonderful and I’ve gone to them twice for my phone screen to be fixed. I recommend them to all in need!

Timothy Moseley

I have had problems with 2 different laptops, and an iPod, and each time the guys here at Fixit not only fixed the problems, but they charged the best rates you'll get in the computer world! They are honest too, they won't have you requesting and paying for unnecessary things if you're on a tight budget. They really work with you! 10/10 Recommend.

samuel baham

I had my XPS dell computer repaired here and I was very satisfied with the results. I promised I'd right a review and here it is. Thank you!

Mike Yonker

Fast and easy. Jason was very helpful and kind.

Cybs

Don't take your phone or laptop anywhere else! Seriously. These guys are incredibly polite and professional and they work quickly and diligently to get you great service at an unbeatable price. They understand your busy schedule and KNOW that you don't want to blow superfluous money on repairs for the products you rely on most. I've had chronic issues with destroying the screens of my phones. I swear I purchase a new iPhone and dump it out of my lap getting out the car upon arrival home from the store. Fixit gets the job done SO fast and they're located right in the hub of Metairie's finest attractions! In the time it takes to pick up a bolt of fabric at Joanns, grab a struggle lunch at Popeyes, or go to Chase to replace the debit card I lost the night before, my phone is restored to beautiful, immaculate condition! PLUS. In lieu of further destruction, I've been turned on to their amazing glass screen protectors! For just $15 and about 2 minutes, they'll peel the old shattered one right off and stick on a new, glassy shield! AMAZING. The integrity of my phone is indestructibly in tact and a visit to Fixit means I'm ready to party. ALSO. They're magic MacBook whispers. I brought my tired, old, slow Mac in and, within days, she was running like new! They installed an amazing operating platform and cleaned up all the stuff clogging the gears and fixed issues I didn't even recognize I had had! GOOD LUCK with the Apple Store doing that! In short, if you have a technological need, Fixit is the place to be! :)

Edna Smith

Thanks for explaining why my phone repair that I wanted wasn’t smart do to the age of my phone, I decided to take yalls advice and get a water proof flip phone, thanks again guys.

John Dirt

Called them with a critical issue. Sam was very helpful and understood my issue, he gave me some free advise which was very helpful. WOULD ABSOLUTELY RECOMMEND.

Andrea F

My MacBook was on its final legs of its life. I just wanted it up and running long enough to get everything off of it, and they did it! I was able to get everything done after they helped it limp alive again.

vincent tong

Fixit Repair is the best! Went in today for a screen replacement because my screen was popping open. At first they said it'd be $119.00 because it wasn't covered in my lifetime warranty. Then they said their tech guys would take a quick look at it and when he came back he said the battery was expanded which is what caused the screen to pop out so they would only charge me a little over $50 for a new battery and then they would replace the screen for free. I later came by to pick up my phone and they told me the screen replacement and new battery were both free! Just wanted to share this because I never received better customer service than this!

Chris Fullen

I can't say enough good things about this company. I work in the construction industry and am very abusive to my devices. The team over at Fixit is always a life saver. I have brought broken iphones, and my computer to them on multiple occasions and have been very happy every time. The team is always very helpful and full of information. I would highly recommend this company to anyone that is having tech problems.

Gary Trinh

My 3 year old threw my iPhone XR across the room and cracked the screen. From that moment to the time I was checking out of Fixit with my phone looking brand new was a total of about two hours. The techs there were quick and professional. Highly recommend!

Chad Rodosta

Long story short I managed to get an SD card stuck in a SIM card slot and these guys were friendly, prompt, and competent. They didn't even charge me! They came highly recommended and I can see why. They have my business for life and I will recommend them to anyone that has a problem. If you have an issue GO TO THIS PLACE! Thanks again guys!

Zachary Carr

New phone screen works great, thanks guys

ABDULLAH ALMUAWEED

Bad service and they are liars

Pat Hayes

They replaced my iPhone battery while I waited. It was quick and reasonable. This was on a Sunday morning at 11 a.m.

Julie Best

The techs at Fixit really know their stuff! I let one of those scam artists have control of my computer and I was terrified. After dropping it off, I got a call from Fixit with the all clear within 24 hours. My laptop was clean and ready to go. Love the crew at Fixit and can't say enough good things.

mimi risher

Super quick and excellent service for repair of iPhone and not over priced either! Highly recommended!

Benandcarol ben

I use Fixit often and I have always received very prompt attention and completion of repairs at very reasonable cost. I would recommend this company to anyone.

Thomas Knight

Would give them 10 stars if I could. Walked in with an iPhone charging port problem. They took it back repositioned it and returned it in 5 minutes. No charge. You don’t find that kind of integrity often anymore.

Conrad Green

As a fellow phone/tablet/computer repair shop owner, I recommend the folks over at Fixit Tech Suite for all those in need of repair in Metairie, louisiana. Nice owners, friendly customer service reps, and clean retail space. Its a pleasure recommending our customers that don't feel like traveling to myPhoneMD in the Garden District. Cheers

R World

I cracked my iPhone 6 screen last Monday and decided that I'd bring it to the Apple store. The store was jam packed and couldn't fit me in, so I had to schedule an appointment to for Thursday. On Thursday I went back to the Apple store on my lunch break and they were just as packed as before. The guy in the front checked me in and sat me down at the table in the front, where I wait for nearly an hour before I have to go back to work. On the way home from work, I saw a sign for Fixit iPhone Repair, so decided to try them out instead. They don't require an appointment and don't charge anything until after your phone is fixed, which is nice. I was able to drop off my phone, run a couple errands, and pick it up about 2 hours later. My phone looks like new and their prices are very reasonable. I will be recommending Fixit to my friends.

SHANNON Williams

My daughter was looking for a company to repair the phone. After looking at a few companies she insisted we go to Fixit, although we had a company only 5 minutes away from our home. Jeff was very professional and had wonderful customer services. My daughter left her phone with them and it was ready in a hour. We met Jason when we returned and he was awesome as well. I highly recommend this company and they sale computers and laptops as wells. Thank you Fixit; my daughter was extremely happy with your service and she saids thank you for the screen protector you applied as well.

michael ewing

Been using them for years. Always great.

Bradford Clement

I cracked my iPhone 6 so bad I couldn't even slide it to unlock it. I was frantically looking for a place to fix my phone on a Sunday and I finally stumbled upon Fixit right before they closed. The guy told me he would fix my phone before they closed and he had my phone ready in less than 30 min. I was extremely satisfied, if I ever have the same problem I will for sure be back!

Adam Solino

These are the only people I trust with my computer. Totally honest and cheaper than everyone else. I'll go out of my way and give them business whenever I can.

Russell Spansel

Extremely knowledgeable staff who can assist you with a wide array of technical needs, anywhere from iPhone repairs, to building your own personalized PC. Any electronic issue or help I need, I always go to Fix It!

Jonathan Menezes

Thanks for fixing my computer!

Fred Lewis

Our family has brought our phones here many times and they are always very quick, reliable, and courteous. Today we a had phone dilemma we were dealing with and they really showed us what great customer service is all about. We highly recommend this location for all your fixit needs.

Frank McCaskell

iPhone would not charge. Worried it would cost a bunch to fix it. The guy at iFixit took a look and it turned out the charging port was dirty. He cleaned it for free!! Great to see honesty and focus on the customer. Will definitely go back.

Brian Wilsom

Great service!!! Thanks!!!

sofia silk

Always fast and helpful! The lifetime warrantee is wonderful and I’ve gone to them twice for my phone screen to be fixed. I recommend them to all in need!

Timothy Moseley

I have had problems with 2 different laptops, and an iPod, and each time the guys here at Fixit not only fixed the problems, but they charged the best rates you'll get in the computer world! They are honest too, they won't have you requesting and paying for unnecessary things if you're on a tight budget. They really work with you! 10/10 Recommend.

samuel baham

I had my XPS dell computer repaired here and I was very satisfied with the results. I promised I'd right a review and here it is. Thank you!

Mike Yonker

Fast and easy. Jason was very helpful and kind.

Cybs

Don't take your phone or laptop anywhere else! Seriously. These guys are incredibly polite and professional and they work quickly and diligently to get you great service at an unbeatable price. They understand your busy schedule and KNOW that you don't want to blow superfluous money on repairs for the products you rely on most. I've had chronic issues with destroying the screens of my phones. I swear I purchase a new iPhone and dump it out of my lap getting out the car upon arrival home from the store. Fixit gets the job done SO fast and they're located right in the hub of Metairie's finest attractions! In the time it takes to pick up a bolt of fabric at Joanns, grab a struggle lunch at Popeyes, or go to Chase to replace the debit card I lost the night before, my phone is restored to beautiful, immaculate condition! PLUS. In lieu of further destruction, I've been turned on to their amazing glass screen protectors! For just $15 and about 2 minutes, they'll peel the old shattered one right off and stick on a new, glassy shield! AMAZING. The integrity of my phone is indestructibly in tact and a visit to Fixit means I'm ready to party. ALSO. They're magic MacBook whispers. I brought my tired, old, slow Mac in and, within days, she was running like new! They installed an amazing operating platform and cleaned up all the stuff clogging the gears and fixed issues I didn't even recognize I had had! GOOD LUCK with the Apple Store doing that! In short, if you have a technological need, Fixit is the place to be! :)

Victoria Baur

Fix It is the place to bring in your computer. I have used them multiple times for issues with my PC, Mac and my IPhone. Once, my phone was not charging and the guy just plucked the dust out, no charge. Another time I replaced a motherboard on a PC. It worked for a while, but then it failed. They replaced it with no hassle, and again, no extra charge. They are fair, fast and friendly. I will only go there for my repairs because they have treated me right every time.

Chase M

Customer service - 5 Quality - 5 Pricing - 5 I only give 5 stars to rock star businesses, and this is one of them. Great company. I would suggest their services to everyone.

K J

These guys actually care! Recently brought my iPhone 8 to Fixit because the idea of trying to park at Lakeside and then waiting hours for someone at the Apple store made me sad. I dropped the phone off of a second story balcony and it's actually a miracle that it still worked, albeit with a severely shattered screen. John was at the counter when I walked in, took my phone in and assured me that it would only take about 45 minutes and that the screen would look good as new and that I wouldn't lose any texts or anything. I swear I must have asked him that about 20 times, but he never lost patience with me. I decided to wait in-store and heard two more customers with pretty much my exact story and the exact same worries. I wanted to think I was special, but apparently John is nice to everyone (what a jerk! lol). Anyway, 30 minutes later, my phone was back in my hands and working flawlessly. Great experience at a great store with great employees. They apparently work on macs too so I'll be in there to hopefully salvage my slow as molasses macbook next week.

Robert Reed

I have been very happy with the work they have done on our computers and the low cost of their services.

Lee Henderson

Awesome..Thank you so much Fixit. My vintage mac book pro, my cat threw up on the keyboard. Fixit fixed it and it works better than new. I highly recommend Fixit. they have very reasonable prices.

Wayne Schellhaas

On time,courteous and efficient. I would use again in a heartbeat. Came to my place of business and I was very pleased with the entire process.

Steven Bordelon

Had an issue, they fixed it in 30 seconds and didn't charge me because it was such a non-issue. I was oblivious, and they could have easily charged me a full fee for 30 seconds of repairing, but they didn't. If I have any more problems, I'll be returning here

Art Florez

Great pricing, very honest workers.

Katie Izdepski

Fixit fixed my very cracked Iphone 7 screen in only an hour! Amazing and very friendly service. They did a great job. Kevin and the techs there are very fast and the prices are very fair! Will definitely be using Fixit Repair in the future for all my phone & computer needs!

Lew Schexnayder

Quickly repaired phone.

Sarkastik TV

Extremely quick and friendly service and excellent pricing had both my iPhone and two computers worked on there and never left disappointed.

Jose Jara

Awesome! Fast, reasonable prices, fixed my laptop. Courteous and professional. Good Chinese takeout next door.

Matt Davis

Amazing customer service with quick turn arounds on their repair jobs, thank you for fixing my Macbook pro so quickly!

Albert McMeen

They damaged the phone replacing the glass front by ruining the "back" and "menu" buttons. When brought to their attention, they refunded the charges. It was a 3-year old phone, so we just replaced it.

Msgr. Christopher H. Nalty

After posting about an unfortunate experience I had at Fixit, I was contacted by one of the owners. After discussing the issues with him and meeting with him personally, I can say one thing about this business: they stand behind their guaranteed service. Mike went over and above the call of duty to make things right. You can trust them.

Paul Johnson

I've been to fixit twice and both times they were extremely polite and helpful. I purchased a hard drive disc enclosure and they installed it for no extra cost. I also came by with a question months later and they helped me free of charge! I recommend these guys to anyone

Manisha Umbare

They ur unprofessional ..they don't know how to treat customers .very rude behavior

Danger

Great service, thanks guys phone works great.

Jack Culotta Jr.

Poorly managed. This place had my respect, and I brought them a lot of business. Now, they have lost my respect, and will no longer get my business. They changed my battery without telling me. Now, Apple will not fix my phone because of 3rd-party modifications. Thanks a lot, Fixit.

Dakota Goldman

Replaced my screen here two weeks ago, stopped in to ask them about my phone issue that had nothing to do with the Screen. Guy was rude as hell, wouldn't let me finish my sentence in telling him the issues with the phone and what I was told by Apple. Much better locations thru out New Orleans that are truly help ful and provide real customer service instead of being of being cocky. Word to the management, talk less listen more. Golden rule to business!

Prassanth Laks

They ordered the part and replaced a Nexus 5 screen. Very friendly and professional staff.

Jonathan Cerruti

Helped my mom with her iphone, she was about to buy a new one! Great people over there! Highly recommend!

Trenton Holliday

Called and asked if they could replace the charger port on an iPhone 5S. They said they could, and told me it would likely be a 45 minute wait. I said I'd bring it right in. Guy looks inside the port, cleans it out with compressed air - it was full of lint. No charge, and I was in and out in 5 minutes. They'll certainly get a real job from me in the future!

Sarah Persich

One of our iMacs was moving at a snail's pace and needed an upgrade. We took it to Fixit for a new hard drive, and it's now working good as new! The price of replacing the hard drive was nothing compared to buying a new computer. Fixit was convenient, quick, reasonably priced, and we received excellent customer service. Special thanks to Gage for his advice and assistance! Thanks, Fixit!

Steve T

Replaced the cracked screen on my MacBook for less than half the price of the next cheapest competitor. Computer looks brand new now. High quality work.

Brian Walch

Reasonably priced, quick help with gadgets.

Highlight Cave

I loved it lady at the counter was nice when I went but she's gone now, but the other guys are still friendly, and they made my iPhone 6s look brand new :)

Luke Burck

Thank y’all so much for fixing my family’s phone, grandma spilled gravy on the cell phone charging station, fix it pulled it thru, thanks guys.

Claire Peebles

After falling for a scam that locked up my computer, the computer wizards at FixI It fixed my computer in four hours at a cheap price. They saved me from buying a new computer. They were professional and poite. I will use them again and highly recommend them.

Sean IssoFresh

Found some good reviews of these guys on Google, seemed legit. Having issues late night with my phone, decided to shoot them a question on the listed contact ... To my surprise they got back to me within moments...past ten o clock at night via text message! Wow, that's service! Unfortunately they only work on iPhones as far as phones go, but whoever was behind that text message deserved this praise. He/she responded with some good advice of their experience and some recommendations. So, phone isn't fixed, but these guys went well above and beyond to help none the less.

Biker Doux

These guys do great work.

Joshua Fogarty

My wife had her i-phone repaired here and it was such a great experience. They go out of their way to make sure they understand exactly what the problem is and they make sure you understand the costs before you leave the phone with them. Their pricing is super reasonable and their customer service is unmatched. Thanks FixIt!!

Victoria Baur

Fix It is the place to bring in your computer. I have used them multiple times for issues with my PC, Mac and my IPhone. Once, my phone was not charging and the guy just plucked the dust out, no charge. Another time I replaced a motherboard on a PC. It worked for a while, but then it failed. They replaced it with no hassle, and again, no extra charge. They are fair, fast and friendly. I will only go there for my repairs because they have treated me right every time.

Chase M

Customer service - 5 Quality - 5 Pricing - 5 I only give 5 stars to rock star businesses, and this is one of them. Great company. I would suggest their services to everyone.

K J

These guys actually care! Recently brought my iPhone 8 to Fixit because the idea of trying to park at Lakeside and then waiting hours for someone at the Apple store made me sad. I dropped the phone off of a second story balcony and it's actually a miracle that it still worked, albeit with a severely shattered screen. John was at the counter when I walked in, took my phone in and assured me that it would only take about 45 minutes and that the screen would look good as new and that I wouldn't lose any texts or anything. I swear I must have asked him that about 20 times, but he never lost patience with me. I decided to wait in-store and heard two more customers with pretty much my exact story and the exact same worries. I wanted to think I was special, but apparently John is nice to everyone (what a jerk! lol). Anyway, 30 minutes later, my phone was back in my hands and working flawlessly. Great experience at a great store with great employees. They apparently work on macs too so I'll be in there to hopefully salvage my slow as molasses macbook next week.

Robert Reed

I have been very happy with the work they have done on our computers and the low cost of their services.

Lee Henderson

Awesome..Thank you so much Fixit. My vintage mac book pro, my cat threw up on the keyboard. Fixit fixed it and it works better than new. I highly recommend Fixit. they have very reasonable prices.

Wayne Schellhaas

On time,courteous and efficient. I would use again in a heartbeat. Came to my place of business and I was very pleased with the entire process.

Steven Bordelon

Had an issue, they fixed it in 30 seconds and didn't charge me because it was such a non-issue. I was oblivious, and they could have easily charged me a full fee for 30 seconds of repairing, but they didn't. If I have any more problems, I'll be returning here

Art Florez

Great pricing, very honest workers.

Katie Izdepski

Fixit fixed my very cracked Iphone 7 screen in only an hour! Amazing and very friendly service. They did a great job. Kevin and the techs there are very fast and the prices are very fair! Will definitely be using Fixit Repair in the future for all my phone & computer needs!

Lew Schexnayder

Quickly repaired phone.

Sarkastik TV

Extremely quick and friendly service and excellent pricing had both my iPhone and two computers worked on there and never left disappointed.

Jose Jara

Awesome! Fast, reasonable prices, fixed my laptop. Courteous and professional. Good Chinese takeout next door.

Matt Davis

Amazing customer service with quick turn arounds on their repair jobs, thank you for fixing my Macbook pro so quickly!

Albert McMeen

They damaged the phone replacing the glass front by ruining the "back" and "menu" buttons. When brought to their attention, they refunded the charges. It was a 3-year old phone, so we just replaced it.

Msgr. Christopher H. Nalty

After posting about an unfortunate experience I had at Fixit, I was contacted by one of the owners. After discussing the issues with him and meeting with him personally, I can say one thing about this business: they stand behind their guaranteed service. Mike went over and above the call of duty to make things right. You can trust them.

Paul Johnson

I've been to fixit twice and both times they were extremely polite and helpful. I purchased a hard drive disc enclosure and they installed it for no extra cost. I also came by with a question months later and they helped me free of charge! I recommend these guys to anyone

Manisha Umbare

They ur unprofessional ..they don't know how to treat customers .very rude behavior

Danger

Great service, thanks guys phone works great.

Jack Culotta Jr.

Poorly managed. This place had my respect, and I brought them a lot of business. Now, they have lost my respect, and will no longer get my business. They changed my battery without telling me. Now, Apple will not fix my phone because of 3rd-party modifications. Thanks a lot, Fixit.

Dakota Goldman

Replaced my screen here two weeks ago, stopped in to ask them about my phone issue that had nothing to do with the Screen. Guy was rude as hell, wouldn't let me finish my sentence in telling him the issues with the phone and what I was told by Apple. Much better locations thru out New Orleans that are truly help ful and provide real customer service instead of being of being cocky. Word to the management, talk less listen more. Golden rule to business!

Prassanth Laks

They ordered the part and replaced a Nexus 5 screen. Very friendly and professional staff.

Jonathan Cerruti

Helped my mom with her iphone, she was about to buy a new one! Great people over there! Highly recommend!

Trenton Holliday

Called and asked if they could replace the charger port on an iPhone 5S. They said they could, and told me it would likely be a 45 minute wait. I said I'd bring it right in. Guy looks inside the port, cleans it out with compressed air - it was full of lint. No charge, and I was in and out in 5 minutes. They'll certainly get a real job from me in the future!

Sarah Persich

One of our iMacs was moving at a snail's pace and needed an upgrade. We took it to Fixit for a new hard drive, and it's now working good as new! The price of replacing the hard drive was nothing compared to buying a new computer. Fixit was convenient, quick, reasonably priced, and we received excellent customer service. Special thanks to Gage for his advice and assistance! Thanks, Fixit!

Steve T

Replaced the cracked screen on my MacBook for less than half the price of the next cheapest competitor. Computer looks brand new now. High quality work.

Brian Walch

Reasonably priced, quick help with gadgets.

Highlight Cave

I loved it lady at the counter was nice when I went but she's gone now, but the other guys are still friendly, and they made my iPhone 6s look brand new :)

Luke Burck

Thank y’all so much for fixing my family’s phone, grandma spilled gravy on the cell phone charging station, fix it pulled it thru, thanks guys.

Claire Peebles

After falling for a scam that locked up my computer, the computer wizards at FixI It fixed my computer in four hours at a cheap price. They saved me from buying a new computer. They were professional and poite. I will use them again and highly recommend them.

Sean IssoFresh

Found some good reviews of these guys on Google, seemed legit. Having issues late night with my phone, decided to shoot them a question on the listed contact ... To my surprise they got back to me within moments...past ten o clock at night via text message! Wow, that's service! Unfortunately they only work on iPhones as far as phones go, but whoever was behind that text message deserved this praise. He/she responded with some good advice of their experience and some recommendations. So, phone isn't fixed, but these guys went well above and beyond to help none the less.

Biker Doux

These guys do great work.

Joshua Fogarty

My wife had her i-phone repaired here and it was such a great experience. They go out of their way to make sure they understand exactly what the problem is and they make sure you understand the costs before you leave the phone with them. Their pricing is super reasonable and their customer service is unmatched. Thanks FixIt!!