Reviews of CPR Cell Phone Repair Covington (Computer Repair)

Brian Smith

Excellent service, Excellent turn around and they stand behind their repairs!

CHRISTOPHER ALLEN

Polite, knowledgeable, and quick. Replaced my lightning connector under the time quoted even though the tech also had to help numerous other customers while making my repair. Highly recommended.

K M

Great service . Prompt, very helpful . Reasonably priced .

Chris Allen

Great experience and super knowledgeable technicians.

Zach Hoffman

Best service that you can imagine. Top notch, truly professional and the fastest I've ever seen. Thanks guys!!

Tony Lachin

I brought my phone in and they made it worse than it already was.

Elizabeth Alston

Also known as "In & Out." Good place, they know how to repair what they say they can repair.

Joel Dunn

This place saved me $$.

Christopher Seeger

Wouldn't trust anyone else to fix my phone as well and as quickly had they did with my ipad mini

Gar Skateboards

This place is fantastic, quick, and reliable.

Chase Harrison

Prices are way too high. My screen started falling out 6 weeks later. did not . I did not drop it, or crack the screen. I feel this screen was poor quality. I will not be returning.

Scott Sullivan

Excellent prompt service, professional technicians, quality repair

Richard Guillot

The website, door and phone all said they open at 9am. Showed up at 9:20 nobody here. I don't trust people with my phone if they can't even open on time. Won't be back.

Ricardo Dillon

Great and quick service and very friendly personal. Sean is very helpful and knowledgeable in his work.

Lily Polkey

Amazing place

Ben L

9/28/ 19 I needed a screen replacement. I was surprised to find out, that since I had my screen replaced a year ago, it has a lifetime warranty. It was replaced free of charge. These guys are knowledgeable and courteous and don’t try to pump up the bill. On a previous occasion I had problems with my phone staying plugged in to be charged. I was informed as to what the problem was and the problem was fixed at no charge. I was also given a tip on how to prevent the problem.

Kidd Love

Great service, and very professional people! I will definitley be coming back here for all my repairs! Thanks again guys!

Stephen Carter

My daughters iPhone got a broken screen so we took it to In & Out Smart Repair in Covington. They replaced the screen at a very fair price but soon after she began having problems with the phone (apps crashing, no vibration etc.) and recently it just totally crashed. So I took it to the "Geniuses" at the Apple Store and they said it was because someone had put a "third party screen" on the phone and that is what caused all the problems and caused it to crash. They said they could "try" replacing the screen for $129 but couldn't guarantee the phone would work and maybe my daughter should just upgrade to a new phone (for hundreds of dollars). Soooo we took the phone back to In & Out Smart Repair pretty upset thinking they had ruined her phone based on what the Apple "Genius" had told us. We'll upon returning to In & Out Smart Repair we spoke with Sean (who could not have been more polite, gracious, or knowledgeable) and he said he would take a look at the phone. He told us the screen was NOT the problem but there were a couple of other things (like a proceesor malfunction) that had caused the crash and that he would be happy to try to fix the problem because we had just recently had the repaired at his store. We'll he DID fix the phone and when I asked him what I owed him he said there was no charge because we had so recently had the phone fixed by them ! Good guy !! Needless to say I will go back to In & Out Smart Repair in Covington for ALL of my phone / computer repair needs and I will HIGHLY recommend them to anyone and everyone !! One other thing. While I was in there another person came in with a problem with their iPhone that was still under warranty. Rather than taking the person's money to fix their phone he recommended they go through the Apple warranty program and have the phone fixed or replaced for free. I'd give these guys a 10 star rating for their honest, integrity, professionalism, and knowledge.

Stacey Talley

I had my phone screen replaced and within a week it fell off! I was out of town so just stuck it in my luggage. Took the phone in and it was not covered by their warranty due to cracks that happened after it had fallen off. They couldn't even reattach it for me! They were kind enough to offer a discount but after you pay them 200.00 plus to fix it and they screw it up why would you pay them again? I would not recommend them to anyone. Learned my lesson the hard way. Go to the Apple Store! So the owner and the manager have called me repeatedly to repair my phone. I have had multiple family members in the hospital so haven't gotten to have the repair done. I have been impressed with them willing to work with me and the speedy response I got after I posted my complaint. They fixed my phone! The owner and manager stuck with me till they fixed my phone. Very grateful that they fixed the issue. Thank you!

Bruno Lee

Good business great customer service

Tim Kervin

Awesome service. Fixed iPhone 6 screen in half an hour. Great service by Quincy, ask for him. Very courtiouS and explained everything upfront. I am a repeat customer and will continue to come back. Highly recommend using CPR.

Allison Gohagan

My friend dropped her phone in the lake and we brought it there. They fixed it within an hour and it was a great price!! They have wonderful customer service!! I would highly reccommend!!

Brett Seeger

My experience was so tight. So tight

Nick Whiteman

These guys know what they are doing and I wouldn't go anywhere else! Customer service was helpful and informative. They were quick to identify what was wrong with my iPhone and fixed it within 20 minutes! Thanks again and keep up the good work!

Danielle Gallo

The Covington in&out crew were very knowledgable and quick with their services! Definitely recommend going there for any of your phone needs!

Stephen Millet

Brought in my wife’s phone that was working fine although the screen was cracked. When I returned to pick the phone up, the technician said that he was not able to replace the screen and now the phone wouldn’t come on. I questioned what the problem was since the phone had been working fine only a few minutes before I brought it in. He proceeded to call me a liar. Worst customer service ever. Do not recommend for anything. If I could give no stars, I would. *Update: Upon inspection by another phone repair company, it was determined the technician had broken the home button when removing the screen.

Stephen Cooper

Kasey helped me out with great and fast customer service to replace my cracked screen on my iPhone

Jessica Seeger

Best repair store in town. I highly recommend it to anyone with phone/tablet/computer issues.

Tyerra Bickham

The guy Quincy was Very very nice, helpful, prompt and professional. Highly recommend.

tyler totorico

They are absolutely amazing people and they know exactly what they are doing. I've gone to them several times now and each time they give me the honest truth and do not try to overcharge me in anyway shape or form. For instance today I dropped my phone in a lot of water. I left in a bag of rice but turned it on and it turned right back off. Long story short they took it apart worked their magic and it turned on. Free of charge. He even gave me expert advice that the (insert computer term) is probably going to go out soon and you need to back up your phone asap. Went to the one in Hammond before and they are awful. All in all I recommend them highly if you want an honest and expert repair.

Richard Dennis

Great repair shop. Reasonable pricing.

Melinda Morse

Very great and fast service and great quality of products! We sat there and she fixed my whole screen in 10mins! Pricing is great not to high! We will definitely use her again if we need something fixed!

Amy Dalton

I have used this company several times for phone repairs. Great customer service and every time I've been there, same day service! one time a repair didn't fix the issue. Went back a few weeks later and they refunded me my money - no questions asked.

Sean Heaps

Fantastically awesome.

Cliff Lake

This is the best electronic repair business I've ever used. The crew is very knowledgeable and thinks of the customer instead of just the dollar. They actually guided me to a better option for my repairs that were needed for my Samsung Galaxy View. They did an excellent job on my laptop. They also offer a military discount. I highly recommend CPR in Covington for repairs of electronic devices. I will be back. Thanks for everything.

Keyshla Sevilla-Rivera

Great employees, fast service & they always try their best to fix ur device no matter the problem with a reasonable price

Jeffrey Venezia

Man this is worst place ever.. dropped my phone off to have a 300$ screen put in my phone . They broke the back of my phone and didn't even tell me lost the pen out of my phone plus the screen was still falling out the day I picked it up.. I left with my phone turned it on and everything well he said he would replace everything for free .. Then he tells me I have to pay 100$ for the new screen bc of his arrogance. I tell him no we start to argue a little then he turns around three days later and tells me that my phone just doesn't work anymore.. That I can pick the phone up and everything is free now

David Hoffman

Excellent service and great people. They went above and beyond to help me and gave me a great price to fix my phone, plus the water proofed it. From now on ill send all my friends and family to them great place.

Chaames Bradford

This place is great. Best repair store in town.

Hazzelle Centeno

bad service

Donna Montgomery

Great, quality service! Went in with a faulty battery, and was happily on my way in no time. The customer service can't be beat; I will be sure to return if needed.

Celeste Frazier

Great customer service. Friendly guys. Had me in and out in less than 20 minutes, my phone works great, and they are more than reasonably priced.

Cory Heaps

Incredible service and turn around time! The employees here are extremely helpful and definitely saved me some money on accessories. They helped out in selecting a very cost effective protection choice for my phone after a quick, well priced repair!

Garrett Gamberi

Excellent service from these guys. Had some issues with my I phone . The guys were great through the entire process to getting my phone repaired. Will recommend them.

Timtim Winslow

Y'all do a great job on my laptop on 03/01/19 or 4/01/19

Mike McCall

Very knowledgeable and professional. Friendly and very fast repair. Will refer to them.

Jeff Oates

In and out in covington replaced my iPhone 5C screen after I broke the original. I have had an iPhone since the original and never broke a screen until this one. I took it to In and Out Phone repair and had a new one put in. It cost 159.00+ tax so 179.00. 20 days after they installed my screen it broke in an otter box case attached to my hip. It was not dropped. I was close to an Apple store when it happened, so I took it there to see why this happened. The Apple genius said the screen was not installed correctly. He could pull the screen away from the Phone without taking the screws out. So I took the phone back to In and Out Phone repair to give them a chance to fix their mistake. I understand that they must hear a ton of stories and catch a lot of flack for people who try to blame them on repair warranty, but mine was truly their fault. My hope was they would correctly install a new screen and I could go on my way. The young guys at the desk would not warranty their repair, and said the broken screen was not the stores problem. The best he could do was take $30 off my next replacement. I personally will not ever do any business with these people again. I will spend a few more dollars and let apple take care of any issues with my devices.