Reviews of Best Tech Computer Services (Computer Repair)

Carrie W Grinnell

I recently reached out to this company for help with my HP Color Laser Jet Printer which sadly was barely 2 years old but of course no longer under warranty. I was getting an error code that was not listed via HP's troubleshooting section online and there were varying posts online on what the issue could be. I left a message which was returned within an hour and then Harold spent considerable time discussing with me what he thought my issue could be but admitted he wasn't 100% certain. He offered to call up HP the next morning to confirm his suspicions. He asked me to call him back the next morning once he had some time to reach out to HP. I did as asked and Harold did confirm that his suspicions were correct and my issue was motor related (he even went so far as to print out the specs on the inner workings of my printer just to see what it would entail to repair). He indicated that by the time the part was paid for and his time to do the repair (which bare in mind are all plastic and dicey to repair at best) it would probably be cheaper to just replace it. So disappointing for me but so grateful to Harold for his knowledge but more so for his honesty. He could have easily said he could repair it and presented me with a hefty repair bill. So "THANK YOU" to Harold and Best Tech for being a wonderful honest corporate citizen.

Devlin Hartline

Many thanks to Best Tech for getting me the part I needed to get my computer up and running. Even though his shop was closed with no electricity in the aftermath of Hurricane Isaac, the owner met me and made sure I got what I needed. Excellent service!

Todd Souvignier

I am a computer specialist who works for a very-well-known organization here in New Orleans. I'm the guy everyone brings their dead computers to. When I'm stumped, or when my own stuff breaks, I go to Harold. I've referred dozens of people to Best Tech, in fact I just referred another person (with a dead hard drive) to Harold mere moments ago. WHich is how I wound up on this page. Despite the assertions by "doug", Best Tech is the ONLY place in the New Orleans metro area that I would trust with a computer, and they've done me right every time.

sandra w

Harold went out of his way to help me locate an AC adapter for my son's laptop who had just started college in New Orleans. My son called me in California saying his charger had been severed and I spent many unsuccessful hours trying to find a replacement since he did not have the time. Then I searched for local computer repair shops and came upon Best Tech Computer Service. Harold quickly returned my call and after checking his inventory he went out of his way searching online and found one on Amazon which I ordered and worked perfectly! I am so grateful for Harold's kindness, and it is comforting to know that my son has a place to go in the event he has any further computer issues away from home. Thank you again Harold!

Vicki Salloum

Harold Dulitz is the kindest and most patient tech person I've ever had the privilege of doing business with. He spent several hours working on my computer at night, changing his plans to be with his family at a sports event, to help me out in an emergency. He was knowledgeable and pleasant and exceptionally professional. I can't thank him enough for sacrificing his personal time to help me out when I needed him. I will always call on Best Tech for my computer needs from now on.

Derick Johnson

I want the best text to get my laptop service and met the guy who service my laptop great individual Works real hard to get your situation cleared up best prices in the city I believe good place to do business and I will go back to him again

Keith Cosn

He's a rip off Work was not done on time Over charged for shoddy work