Reviews of Hartland Computer Repair (Computer Repair)

921 Hammock Oak Ln, Lexington, KY 40515, United States

Average Rating:

DESCRIPTION

You will be able to see the information of real people who are purchasing the products of Hartland Computer Repair (Computer Repair) in the state of Kentucky.

To this day the business receives a rating of 4.8 stars over 5 and that rating was based on 64 reviews.

You may have noticed that it reaches an opinions average is nearly the top, and it is based on a very high number of opinions, so we may think that the assessment is quite faithful. If many people have bothered to evaluate when they've done well, is that it works.

You know that we do not usually bother to set reviews when they are positive and we usually do it only if we've had a problem or issue...

This Computer Repair is classified in the category of Computer repair service.

Where is Hartland Computer Repair?

REVIEWS OF Hartland Computer Repair IN Kentucky

Kathy Kleingartner

Excellent service. Extremely quick repairs. Competitive pricing. I most definitely will use Hartland Computer Repair again and highly recommend them to everyone!

Lucie MacDonald

I last saw Steve 10 years ago, but went back this week because of his professionalism, friendly attitude, timeliness, reasonable prices and (most of all) his expertise. He saw me within an hour and within the next hour, Crystal came over and solved my router/wi-fi/configuration problems with a minimum of muss or fuss. Steve's company has grown to include a few super staff members, too, with their own special areas of expertise. I can HIGHLY recommend Hartland Computer Repair for anyone needing quick, reasonable, friendly, fabulous service at reasonable prices (I think they do websites, too!). Steve's the BEST!

Shane Russell

Steve is a great teacher and repair expert. He is friendly and professional and does a great job of keeping you in the loop of what's going on with your machine. I would recommend his work to everyone.

Nate Kennedy

I've used Hartland a few times. Each time diagnosis has been fast and correct. Prices seem reasonable. Service has been within 3-4 days which also seemed reasonable.

tobymzig .

Steve is awesome! He will go the extra mile to solve your computer problems. He's honest, competent, and fair --- and he gives free advice (even at great length!).

Kevin Pinto

Steve and his colleagues did an outstanding job. I have an older MacBook Pro and was trying really hard to not buy a new one when the screen went out. I took it in to Steve and his team was able to diagnose it within 24 hours and provide a reasonable price and turn around time frame. The laptop is working great and it was a wonderful customer service experience.

Debra Craft

Got my New Computer set up very fast, good pricing, did a great job. Helped me out a lot by not being stressed out with it!! I definitely would recommend them. Crystal was very efficient and worked quickly, she knows what she's doing.

Allen Rodes

Good service, excellent repairs, fair charge

SHELLEY WHITE

I was very impressed right off the bat with owner Steve and his super responsiveness to my situation. This was my first contact with the company but after looking over the web site, I figured they were very capable....so I called him and told him I feared my hard drive was dead on my iMAC and that as a full-time self-employed graphic designer, I could not afford down time. I took it in immediately and then he rushed it through, even as they were in the throes of moving to another location. He told me up front an estimated cost. He also told me what to expect as far as communications from them and he did let me know as soon as he could what was wrong and gave me a couple of options on the hard drive. And then he kept me in the loop over the next day and had the computer ready as promised. There was a minor problem when I got the computer home, but he and his staff were attentive and it was resolved. I was very happy with the level of professionalism and friendliness. You need to be able to have confidence that the people who work on your computer (or car, or broken arm for that matter) are competent, reliable and fair. Hartland lived up to that so I guess they are now "my computer guys". I would recommend Hartland to anybody who needs help with their computers and other electronic devices.

Tina Nauman

I am so impressed with Steve and the service he provided to repair my laptop that had a failing hard drive. I called and he asked good questions to get an idea of the problem, I dropped the laptop off that day and when I picked it up he had saved everything from a severely compromised, failing hard drive and reinstalled everything on a new hard drive. He explained the problem and results very clearly. His prices are excellent! I highly recommend Hartland Computer Repair!

Margaret Evans

Steve gets 5+ stars for excellent service, expertise aka tech wizardry and 1-day turnaround. Read below for details ... Yelp reviews are my go to in an unfamiliar place especially since I am visiting from California. My C-drive repeatedly indicated it was full. I could not save documents or proceed with anything. Dead laptop means no income for me since I write resumes for a living. Over the phone Steve gave me an idea of possible problems and a ball park idea of cost IF the hard drive needed to be replaced. Hallelujah, no need for a new hard drive!!! He fixed an ASUS setup issue opening plenty of hard drive capacity. Steve went above and beyond to check out everything thoroughly AND at my request, patiently explain (tech is not my language, I am a right-brained writer) what he repaired. I learned so much! I now have a trusted computer repair wizard in Lexington. Peace of mind for me being new to the area. Kudos for tech rescue and amazing service from this local business. Grateful I didn't have to, by default, go to Best Buy. Folks, run don't walk, to Hartland for computer issues. Thank you Steve for being a technical hero!!

Jessica Moldoff

Great service and a fair price for a broken laptop screen. They were able to work with us to get the best option for our needs without forcing unnecessary extras. Thank you!

Karl Gustafson

I'm a consultant and work from my home - I've turned to Steve 2 times over the course of the last year to help with pc issues - he's been great. Very responsive and knowledgeable.

Jason Rainey

I've taken two laptops to Steve & Harland Computer & received 100% satisfaction with his work. I'm not that familiar with computers and what makes them not operate correctly, but Steve always explains what the issue is and what he'd done to fix it (ie virus, malware, etc). I would recommend him to anyone looking at a cost effective timely repair of their computer.

Sandy Robins

Steve was great! Very quick, competent, and persistent in fixing my email issues. Highly recommend and I will use again. Thanks Steve!

MaryLou Phelps

Quick, polite, efficient. I would certainly recommend.

Brenda Stapleton

Professional, friendly, reasonable, the best!!!!!!

Dina Hess

Steve is absolutely fantastic. He has fixed multiple computers for us on several different occasions now, and has also given friendly, unfailingly helpful advice via phone or email many other times. He's remarkably good at chasing down and fixing even the most complicated issues. His fees are remarkably reasonable for such a skilled and reliable professional. He routinely goes above and beyond the call of duty. I recommend him wholeheartedly.

James Irvin

Cheaper price than other stores, but it lasted about a month before the screen border now keeps on coming off. I don't think they put it back together right. the headphone slot also does not work anymore.

Michael McCoy

I had a friend that used Hartland computer and had a good experience.

Georgia Steres

Have used Hartland Computer Repair twice and the service was excellent. Fast service and reasonable rates. Highly recommend. You won't be disappointed.

Sean Townsend

I recently had to replace the CPU fan on my PC, and despite my own ineptitude, I decided to do it myself. Bad decision, as afterward, my PC was pretty much dead. I messed something up, but I had no clue what. I found Hartland Computer Repair through Google and went to Steve. He was able to determine almost immediately that when I replaced the fan, I had damaged some of the pins on the CPU itself. He fixed the pins in no time and my PC was back up and running. I definitely recommend going to Steve if you have any computer problems.

Fairbanks Bruno

I am just a passer by customer on this shop. When my computer's error, I tried to call someone with expertise on this - it was Steve. Indeed, Steve did a very great job. He was able to fix it. Thanks to you,

Celia Milslagle

Once again, I am very happy with Steve's work. He had my unresponsive laptop ready to go in half the estimated time. He also checked out some backup options and showed me how to use the one we chose, as well as helping me straighten out some other issues -- and it was all very affordable.

Constantin C. Icleanu

Steve will fix your computer problems and make you feel special doing business with him.

Caroline Hardesty

I purchased a laptop from him and it was filthy and the screen quality was awful. He asked why I returned it and he stopped me midway through by second sentence and said, "I get it, you don't like it!" If he didn't want to know, why did he ask? He was very rude and I would not recommend him.

Conrad Davies

I needed an iPad LCD screen repair, and Steve was amazing in getting the work done. His customer service was impeccable (great rapport building), and he responded within the excepted time period to my service needs. I've already recommended him to someone locally, and I now recommend him to you, Reader of this Review.

Coop n Kierston

Though it's been years since Steve and I have spoken, I found myself using what he taught me in order to solve issues on my dell today. He's not one of those who's all about the cash (though he deserves it). He genuinely tries to help and gets the job done with utmost accuracy and professionalism. If you ask, he answers in a way that anyone can understand. I definitely recommend taking any and all issues to him. If I ever have an issue I can't fix, I would drive to Lexington myself to see him first! Best tech repair I've ever experienced.

Beth Podsedly

Good work, good communication, and a reasonable rate to fix my laptop. Would use again.

Happy Duck

I took my laptop to Steve for repair. He had Scott handle the repairs. About a month ago, I checked with Scott and he told me that the repairs would cost about $300, that the motherboard did not need to be replaced. I told him to go ahead, that I didn't want to have to learn a new computer. He also told me he would copy files from an older computer onto the computer for $80. I told him I would wait on that. I also told him I had unexpected expenses and it would be a little while before I could pay. He said he would hold the computer until I had the money. Yesterday I called Scott. I told him I had decided to have the files transferred now. He told me to bring the computer with the files to Steve's place and I could pick my repaired computer with the transferred the files the first of next week. I took the older computer with the files to be transferred to Steve's place way out off Tate's Creek Road . Steve told me that the computer that Steve said he would fix, could not be fixed. He told me that the same computer that Scott told me did not need a new motherboard, does need a new motherboard. When I told him that Scott had said it did not need a new motherboard and he could fix it for $300, he called Scott. I did not hear that conversation. I don't know why I was given a cost of the repair. I don't know why Scott told me one thing and Steve another. I do know that it is Steve's business so what he says goes. So now, after expecting and looking forward to my computer coming home, I now have to go shopping for new computer. I strongly suggest you do not rely on what these people tell you.

Dustin McCauley

I've used Hartland Computer Repair for my personal computers, as well as for work on our business's. Steve knows his stuff, gets work done in a timely fashion and frankly doesn't screw me over which is always a concern of mine with computer repair guys, mechanics, etc. I would recommend HCR to anyone needing computer work.

heather Cundiff

This place was just amazing to me. I had some pretty serious problems with my hard-drive and in the end, the entire computer. I had a folder of photos of my dad that I had unfortunately not backed up. My dad was terminally ill at the time and I had been working on a slideshow project for his memorial service, compiling photos for weeks. They were able to recover and get everything back to me, so I didn’t have to redo everything. My computer did eventually give out but I was able to get the slideshow done for my dad’s service without having to go through the emotional stress of finding all of the photos again. They were very understanding and thoughtful. They even offered to buy my computer for parts since I had spent so much trying to fix it but it had ended up giving out in the end. It was very nice of them!

Sean Lynch

Fast, reasonably priced, and they worked with me for what I wanted and needed. I was helped by Ross, and he was very friendly and professional. Highly recommend to anyone.

John Johnson

Steve was very polite and helpful with my computer issue, far better then the Geek Squad I was at before finding out about Hartland Computers, after a few phone calls back and forth my Quicken program was back up and running error free. The best part it was resolved in 2 days rather then then 10 day wait time I was quoted at GS.

Michael Gosper

Margot Capers

I've brought a practically dead laptop to Hartland Computer Repair two times over the past few years. Steve was able to diagnose the problem(s) quickly. He explained my options clearly and then repaired my computer in a timely fashion and at a fair price. I will definitely call him the next time I need help.

Ryan Shely

For a fraction of the cost of what a large business would charge to scan my computer, Steve improved the speed of my computer to its original form and provided great recommendations. He is efficient and an excellent person to trust with any computer needs.

Chelsea Kelley

I highly recommend Hartland Computer Service! I received the best service and had my computer back up and running in 2 short days. Thank you, Steve and Scott!

Zachary King

Steve was really great. He walked through every step and even went a step further than I did. Without him I probably would've ordered extra parts that I did not need. Plus he is open on Sunday's which is outstanding. I 100% would recommend him to anyone.

Zachary Hahn

I dropped my laptop and, after seeing the positive reviews here, took it to Steve to see what he could do. I wasn't expecting much considering I had dropped that sucker from a few feet onto some hard concrete, but I was amazed that Steve was able to not only get it running again with a new hard drive, but was able to salvage some of the data from the old one. He might have been able to do even more, but was very professional in letting me know that doing so might exceed my budget. If only repairpersons in other fields had that level of "customer-first" service. Bottom line: Steve is the best in Lexington and surrounding areas. If you have a problem call him first. He saved me time, money, and a lot of stress.

Jordan Mowery

The best computer repair place I have ever been associated with, throughout my college and high school career. --- JiM.

Jillian R

I have a fairly new Acer that suddenly crashed on me. Steve was able to see me immediately and gave me a quote and time frame of a few days. He did a lot of troubleshooting and did some internal repairs as well as re installing windows, all within the time period. I wasn't able to pick it up for a few days and he kept it safe and sound until I could. He explained each step taken and gave me a very fair deal. Steve is thorough, knowledgeable, and a friendly guy. Definitely take any computer problems to him, he's the best in town!

Mark Athey

I accidentally pulled out my entire processor while removing the fan and bent many of the needles. He was able to arduously straiten all the needles and now my computer is working beautifully again.Highly recommend to other people with computer problems.

Thaddeus Moore

I called Steve and explained my computer issue to him. He walked me through the troubleshooting steps required to fix the problem over the phone. Completely free of charge. I had never talked to him before. First class guy all the way!

Danielle D

Although we had some trouble finding a screen for my computer, he was diligent and made sure I was getting the best deal. Very professional!

Patrick Fischer

Steve was professional and fixed my computer at a reasonable price and did it at a timely manner. Highly recommend.

Kayla Jones

I've brought my pc's here for years. Finding someone who does a good, thorough job on your electronics while being affordable and extremely quick is hard to do but Steve is amazing. I won't bring our electronics to anyone else. He's a straight forward, honest guy who knows his stuff! You won't be disappointed with him or his work! I highly recommend him!!

Crystal Harper

Excellent service and excellent repair. I will use this company in the future for my computer repair needs! My laptop lid had come unhinged from the base. They replaced the part in a timely manner, kept me informed of the progress, and did a great job on the repair itself! I highly recommend!

Kevin Edelman

They were able to help me diagnose a component issue and work through two RMAs. Timely, courteous, and well priced.

Rick Dirksen

My ancient HP laptop wouldn't load Windows 7. After looking at the possible issues, we agreed to replace the hard drive and upgrade to W 10. He encountered major problems hidden in the deepest recesses of the machine, but finally got it done. Took several hours longer, but he still charged me the original and very fair price. He is a true professional and pleasure to work with!

Kristen Ballard

Hartland Computer Repair Services qualifies as the best technical help I have ever received. I merely needed a diagnostics test and a statement for insurance. I was hoping to discover what was wrong with my computer to assess if I needed it repaired. Steve went way above and beyond the call of duty by not only helping me with what I needed, but teaching me about the various problems my computer had along the way. He was also more than punctual, meeting the deadlines we agreed on ahead of time. If I ever need any more repairs, there's no question as to where I will go.

Melissa Taylor Dresler

wonderful

Susan Zander

Hartland Computer Repair is the best service I have ever used. They managed to keep my old computer operational well past it's normal functional life . . . It was over 12 years old. When I decided to replace it, they were able to help me select a new computer that would fit my needs (and this was not a brand that they sell or receive compensation for recommending). They were able to capture the data from my old failing drive for seamless transfer to the new computer. I know they put many more hours into getting me an operational system than they billed. Very knowledgeable and wonderful to work with. I can't say enough good things about them. Thank you, Steve and Hartland Computer Repair.

Laura B.

I contacted Hartland Computer Repair regarding a needed repair. Upon describing the issue, this gentleman let me know that this was probably a repair that would be better performed by three other companies in town to whom he referred me. While he said he would certainly attempt it, he felt that the other company would have a greater chance of successfully making this repair than he (just not his strong suit). I very much appreciated his candor and the great referrals that he gave me. He gave me advice on what to look for and the questions to ask of the repair people to make sure that they were confident that they could fix the problem; that it needed someone who had the experience and technical ability, not just the 'desire' to try to fix it. So Hartland Computer will always be my first call for any computer issues from now on.

Randy Owens

Friendly, helpful, professional, and reasonable costs are a good start to describe the "good folks" at Hartland Computer repair. My computer "blue screened" me and went black with loads of important info on board. Steve got it running again and I was able to salvage all the files I needed - at a good cost, very happy with good work. Pleasant surprise when my Google Pixel XL cellphone mapped out one of the best ever country drives from Richmond to Lexington ever. Highest recommendations.

Teresa Hight

Great service, fast and he fixed them! We had problems with a laptop and our desktop. Steve fixed both quickly, accurately and for a more than fair price. They both work like new again! You can't beat his service or prices. If we have any more computer problems they will be taken to Steve right away. I highly recommend you call Steve for any computer problems because he's the one to fix it right, the first time!

Ethan E

I called and talked to Steve, and he was very nice and professional. He said he didn't work on custom builds though, which was what I needed. He gave me a lot of advice and I ended up fixing my problem. I highly recommend this location for computer repair.

Marsha Reed

My Son's computer needed alot of items removed and the computer checked over to make sure there were no viruses. After consulting a known Geek Squad store, I decided to seek out other companies that may offer me a better deal for what I needed done and I found Hartland Computer Repair. I'm glad I did! Steve was up front about everything and took care of the problems quickly. The computer works like new again and I was very pleased with the service. I would certainly recommend this company to anyone! Thank You! Marsha, Lexington,KY

Marlene Gaidzik

I had Steve from Hartland Computer repair come to the house to figure out why we couldn't keep our wireless connected. He helped us put in the proper routers and repeaters in the house to make sure we had continuous connectivity. It was a great experience!

Marty Vaughn

Awesome service with exceptional product knowledge. Hartland Computer Repair will be my 'go-to' tech guys from now on. Same day (within 2 hrs) service!

Ryan Weaver

Steve Is an awesome guy and great at fixing the issue with my laptop, I will most definitely be going back to him for any future issues, thanks Steve!

Linda Faulconer

Hartland Computer and its owner, Steve Hamrin, are examples of how a business and its owner should be. Mr. Hamrin is extremely knowledgeable, professional and personable. He has helped me several times with various computer problems, and each time, I come away impressed with his abilities and manner. He is prompt in his service and his fees are very reasonable. I would not hesitate to recommend this service.

Nancy Wallin

Pulled Steve's number from online list of computer service providers, saw the Angie's List Award, and gave him a call. So glad I did. He graciously rushed copying information frrom a hard drive and the way his business is set up with email notifications and online payment options is wonderful. I will definitely use him in the future -- although I hope that won't be necessary too often. :) Very reasonable price, pleasant and personable service. Who could ask for anything more? I will recommend him highly to friends/colleagues needing service.

Tip Kendundot

I wouldn't trust my computers to anyone else. Steve goes above and beyond to make sure his customers are satisfied. Great business!

Business Hours of Hartland Computer Repair in Kentucky

SUNDAY
CLOSED
MONDAY
8:30AM–5:30PM
TUESDAY
8:30AM–5:30PM
WEDNESDAY
8:30AM–5:30PM
THURSDAY
8:30AM–5:30PM
FRIDAY
8:30AM–5:30PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Hartland Computer Repair en Kentucky
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