Reviews of Computer Mechanics (Computer Repair)

Jima Braynon

They have been very helpful with my laptops, PC computers, and tablets!! Keep up the good work!!

Beth Stewart

Went for diagnosis on my components for my build, got the answer within a day and he was incredibly fair and kind. Awesome business right here.

Honest J

My laptop was supposed to have my keyboard fixed and a new battery. Things were broken on my laptop when I picked it up. Additionally, Luke the Manager wasn't going to notify me of items I forgot in/with the laptop and when I asked him about this he replied "it's not our responsibility," and laughed. When I relayed to him my computer was now broken he tried to charge me more to fix it and said it was coincidence that it was now broken. I notice the reviews and it seems like this happens often. Also, he used super glue on my laptop, and kept saying that was my only choice for other problems with my laptop instead of finding parts or ordering parts. Now I have to find somewhere else to go so that they can fix the damage Luke the Manager at Computer Mechanics did. Regarding the "Owner's" Google Response: The response from the "Owner," if not "Luke," goes to show how unprofessional this business is. They have no right to try to disclose personal information about me. It is unnecessary and unprofessional in how they chose to word there reply. That additional problem that the "owner" speaks of was one that they had caused and they know it! That part of my laptop was working perfectly before they touched my laptop. Now, I have to go somewhere else to get if fixed all over again. They call this a good deed? To clarify on what the "owner" said about the items forgotten, there were actually 2 items that I am speaking of, an SD card and and HDMI cord. I do have a medical condition, however, regardless of having a medical condition or not they should have told me my SD card was still at the shop. They let me leave the shop with my laptop and they still had my SD card, which was inside my laptop when I first brought it in. They never called me about it, and there reasoning behind this was because I was coming back eventually whenever they received the battery that they ordered for my laptop. They thought of something to say to me fast...The same thing happened with the hdmi cord, however, due to "Luke" the manager making me feel uncomfortable being unprofessional, on top of my physical problems I forgot my cord there, and again I did not receive a call. I was in a knee brace and I had my young nephew with me waiting there for a very avoidable amount of time, but "Luke" the manager did not care about what he could actually see with his own eyes. They know I am not lying about any of this. They are not the "BBB," they know nothing of me nor my past, and it is unsettling for them to try to say that they do. Furthermore, they cannot make claims, accusations, and speak with such absoultions on behalf of the "BBB." I have no reason to lie about anything, but of course an unprofessional "business" would try to deny any wrong doing on their part. I think it is childish in nature, and a waste of time to argue with any adults that engage in this type of careless behavior, especially since I am suffering from physical health conditions. I guess the owner is a doctor too, who knows. Lawyer it is!

Theadric Philpot

Great Father and Son Team

Lianna Brown

Awesome service that was quick, and very knowledgeable! Go to them instead of Geek Squad!

Nickey Read

I Just DJ'd a 5 hour EDM set with a 250$ laptop i got from here last week. It ran clean and smooth all night with 0 crashes. Go check them out!

Yaqing Li

Great place nice survey

Michael Craig

So helpful, they had just what I needed: an affordable replacement monitor for my desktop. Will absolutely return next time something breaks!

Debbie Horgan

Awesome shop, great service, they will try to help in any way they can and will be totally honest with you as far as repairs. Very knowledgeable about all aspects of computer repairs. Have a great selection of refurbished laptops, towers, and other items. Highly recommend them.

Jeremy Gilmore

Consistently helpful and friendly!

Heather Burton

Called to ask about pricing for my malfunctioning laptop & was told the diagnosis and estimate was free. it in same day, estimate was $60 for a software reboot. Was emailed the very next day saying it was fully functional and ready to go. No additional charges, no sales pitch BS, no surprises, just friendly, quick and affordable computer service. REALLY appreciate the price and promptness. Will recommend and return if needed. Thank you!

Juli McLeod/Yoga Jule

I'm so grateful my friend referred me to this place. They are prompt, affordable, conscientious and polite. They did a great job cleaning up an old PC I have and reorganizing the files so it runs so much faster. They did it in half the time and for half the price of a big box store I used before. I'm not super tech savvy so it meant a lot when they told me I could call for tech advice regarding the repair if I needed it. Highly recommend.

b pilot

This guy is legit. Could not get a timely response from any computer fixer except this guy. He listened to my issue and gave me an all inclusive quote over the phone. When I came in it was a lesser problem and he charged me 25% of what the original all in quote was. You must call this guy to see the difference. Thx!

Josh Wilkins

I had to take two laptops in for assessment after they received water damage from a burst pipe at my residences. The tech working was able to immediately look at my machines and write up an assessment for my insurance company. I have waited in line to see a tech at a big box store longer than it took for Computer Mechanics to finish their work. I also couldn’t believe it when it was only $10 for them to look at my machines when other shops won’t touch your hardware for less then a $40 diagnosis fee. Highly Recommend giving these guys a shot if you are in need of computer help.

Anthony Reaves

Great deals professional customer service tech.

Lori Molenda

I have been going to Computer Mechanics since they opened their doors for laptop repair and buying laptops and they have never disappointed. I highly recommend them.

ANGELA D

THE YOUNGER GUY IN HERE FIXED MY CHARGING BOARD ON MY COMPUTER FOR 100$, TOOK FOREVER THEN WHEN I WENT TO GO GET IT IT WAS BROKE! TO JUDGE JUDY WE GO!!!!!

James Smith

The guy working there must have been having a bad day. I politely asked for help carrying a heavy machine, and he acted like I was being impolite with him. People always tell me that I am too nice, so I was really confused by his reaction. I wound up taking my computer someplace else.

Maurice Philpot

Know there stuff!

nichole klein

Super helpful, friendly and really fast

Builder Boss

They have a great selection of computers and the techs are skilled and efficient, overall a great place to go visit for your computer needs.

James P

Excellent business, owner is polite and friendly. I needed the power jack replaced on a laptop, and price was well bellow other local repair shops ($20 - 35 less); I'll gladly come back as a repeat customer.

Darlene Simmonds

This place is amazing. I brought my laptop in and it was checked for free no charge. Very professional and nice

Colleen Mallory

Took my laptop in after it wouldn't start due to a power outage. I thought it had been fried. Selected Computer Mechanics because they have a free estimate. The young man opened it up, took some stuff out, moved some stuff around (see how much I know about computers) and it started right up. Took all of 10 minutes and was complimentary (probably felt sorry for me :) ). I highly recommend them for your computer needs and will be referring all my friends.

Jim Kozich

I had a great experience. My issue was handled quickly and professionally while I waited. What I thought was going to be the end of my laptop turned out to be a minor issue. I wasn't charged any fees. I wasn't sold anything I didn't need. They have earned a return visit the next time I have an issue. Highly recommend.

Nadia Nimer

They are a great place to go to! They always fit me in and get my laptop fixed! Always have my parts on hNd or get them within days! Fairest pricing around! I'm a loyal customer!

Levi Gray

Good, fast service

Flavio Silva

Great place! Luke was very professional and kind when I took a VR headset to be fixed there. He actually did beyond what he had to do just to make sure my item would work as it should. Price was fair and I would definitely come back there for any kind of tech service I may need in the future!

William.J. Griffin

These guys are great! They had a selection of the used parts I needed. And the price and hours fit my needs. Im returning soon for another item I couldn't find anywhere except E-bay. Thanks guys its good to have local business thriving.

Judith Ramsey

Went to get the power jack fixed and now the casing of the computer is falling apart because the screw fell out and they broke a part of my computer off and wont cover it. They want me to pay another $60 on top of what I paid them even though nothing but the jack was broken and refuse to cover it under the warranty.

A K

They made sure that i was set with the computer i got