Reviews of NEXGEN COMPUTERS (Computer Repair)

Troy Gordon

Honest consumer oriented shop. That is a rarity. No hard sell, no up-sell past what you actually need. Excellent customer follow up and computer support. They can fix the computers and problems you will encounter with a chain bought system, but why go through that expense? Skip the overpriced big box stores! The solid state systems they configure for you will work faster and better than anything you can buy dollar for dollar. They make them at NexGen and give a three year warranty as well, No reason to go anywhere else. Before I connected with NexGen I went through many computers and lots of brands; not anymore. This is an established local business that gives world class performance. They have been here forever, very stable and dependable, and are involved in the community. What's not to like?

Jeff Solavei

Travis is a genius and knows how to build stunningly powerful machines that will last for years. Technical competency is next to none

Craig E Swenson

They don't repair computers anymore as of Jan 1st, 2018. No open door hours. By appointment only, Mon-Firi.

Bill Shelton

Best customer service anywhere. I've been visiting Travis for over 6 years for all my computer needs. Fair, honest and reasonable. Brittany is an excellent, recent addition to the team. Nice to see small business grow and they deserve it.

TITAN

Nexgen is one of the best computer tech business i have ever visited. They have to best customer support of any place i have ever been to and do an outstanding job on computer repairs and upgrades. If you have any plans to get a computer in the future talk to them before you do anything. They are some of the most caring and hardworking individuals you will find in the computer industry and definitely will be getting my service again

Shane Dickson

Looking for that guy that knows everything about computers and don't want to waste your time going to some inexperienced Geeky squad member at best buy that will charge you and arm and a leg just to wipe your data and start fresh? Then this is the place to go, I've witnessed this company's builds around the US at different organized lan events and I can tell you he's not only good at what he does, but is one of the best in the industry, if you made it here you're at the right place!

Sam Gage

I used to do all my own computer work but now I have a job and these guys are so knowledgeable and reasonably priced I just take my laptop to them any time there is a hardware issue. It's easier, I know it's being done right, and their prices are fair enough that I'm probably saving money in the long run since I know i'm not buying the wrong part or breaking something myself while trying to fix it.

Patric Granlund

Had a complete meltdown of my computer and after many hours of struggling to fix it, I caved and took it in to NexGen. Computer was diagnosed within a day and fixed after another, now running and looking better than ever. The inside was rearranged to perfection, each part was put through tests and the cost of it all was very modest. By far the best experience I've ever had with any repair / technical service. While I don't have any experience with having a computer built from scratch by them, I can only imagine how brilliant the set up would be, considering how well-arranged my "old" computer is. Don't hesitate!

Scot Lindsay

They know more than the people that think running a small business is easy. You take care of the customer in the shop before you take the call on the phone. The people that think the phone is the answer for a Mom and Pop store are from California and can go back there if they don't appreciate this couple of knowledge. Ive been doing business there since my son went to college about 8 years ago. He turned me on to them and they are very fair with their prices and all the labor behind the scenes. Smart family in a huge town. These people that don't appreciate being the business owner can find a new state to move to. Thank you NextGen for working on all my computer issues over the years!

Michael Colgrove

Very helpful for all of your PC needs

Grim Lord

Destroyed my laptop completely.

Michael Kuntz

I recently moved my computer's innards into a new case and replaced the PSU. After getting everything installed and hooked up, I wasn't getting any power. I tried everything I could think of/find via Google.After getting fed up with it I folded and brought my tower into NexGen first thing on a Friday morning. I asked to speak with a tech and explained my problem to him. He almost immediately identified the problem when putting a video card (I left mine at home) into the mobo. I had forgot the little rubber spacers that go in behind the mobo and had mounted it directly against the wall of the case. I decided to leave the tower with him so he could reinstall it correctly. He said if the mobo was fried due to my error, he wouldn't charge me anything. After a couple hours I went back in to find my mobo, along with the rest of my hardware, hooked up properly and cleaned. The bill: $47 If when hell happens to freeze over a second time and I manage to get myself into a position in which I can't deal with a computer related problem myself. I'll definitely be returning to NexGen.

SA HCT

I can't rate their abilities with computers, but their customer service/relations is non-existent, unfortunately.

Shamblin

The best in town! I purchased a gaming PC from them and use it everyday, and any time I have problems or questions they are always there to help out.

RockStar Zero

This guy is the real deal! However he typically isn’t interested in consulting your computer beginner interests for very longuse I can’t remember all the details but he held a world record for overclocking, I also recently discovered he is actually one of ASUSs ROG (Republic of Gamers) Top Technical Administrators! That in itself is a mighty-accomplishment. Haven’t been to the store in a while so I’m not sure if he’s still selling PCs, the last I heard is that he was going to focus on repairs and building server networks. Other than me simply annoying this guy as soon as I walked thru the door he’s been alright I guess.

Tyler Dante

Have lived here my whole life and have never found or seen a computer store that does stuff like they do. Service, performance and people are fantastic. Will shop here from now till my time is up.

Justin Monk

Travis is always wonderful to work with.

Zacharry Williams

I had gone in with my girlfriends laptop which seemed hopeless. It was gone for only 1 day before travis had given me a call when it was done. It looked brand new!!! He replaced all missing screws, fixed the screen, and then cleaned then entire thing. Fair prices, and a great business. Definitely a recommend to anyone i know.

dean huggins

If there is a better Computer store in the Northwest I want to hear about it. Travis is a genius with these things. I am a tech my self and there is NO ONE I would trust more than Nexgen to repair my equipment. When I get stuck on a problem I take it to Travis. He even fixed my black screen iPad. Straight shootin, no BS'n, prompt service, negotiable pricing, and the secretary/receptionist is a sweetheart. You also would not know that Travis is a consultant for testing for major companies like ASUS, Intel, and others. I am telling you, don't take your computer to anyone else-PLEASE.

Jim Bixby

WOW, WOW, WOW This is how business should be. I was able to bring my laptop in and have back in 24hrs with a reasonable price. I use my laptop for work and I was dead in the water but my new friends at Next Gen had me up and going in no time. Thanks guys, just AWESOME SAUCE.

Jennifer Warner

Always profesional and friendly. This is my favorite computer shop even if it's 2 hours from home.

Levi Norris

Will not answer their phones, have been trying to call the last week during their open hours every day and no one will pick up.

Bobby Griffin

Best Buy sent me here to get it done right and a much better price. (An honest Geek Squad guy) You may have to wait a bit, word is getting out. -Bobby

Beverly Lodge

Reccomended by Best Buy looking for a part. I talked to the guy for 3 minutes and not only did he enlighten me that I didn't actually need the part, but didn't try and swindle or upsell me, when he clearly could have. Thanks man! I will definitely bring my computer needs to this place and recommend any of my friends here. Knowledgeable AND trustworthy?! One could only wish for as good of a car mechanic too. So many thumbs up!!!