Here you have all the information of real people like you who bought the services of Office Depot (Computer Repair) in the state of Hawaii.
To this day this firm receives a score of 3.6 stars out of 5 and that rating has been calculated on 80 reviews.
As you can see it has an average rating is quite positive, and it is founded on a high number of opinions, so we can conclude that the score is very accurate. If many people have bothered to leave their review when they've done well with the business, it works.
You know that we do not usually stop to put scores when these are correct and we usually do it only if we've had a problem or incidence...
This Computer Repair is included in the category of Office supply store.
WHAT THE HELL IS WRONG WITH MANAGEMENT......!!?? CUSTOMERS SAY OFFICE DEPOT ON DILLINGHAM.....>>>>>...NEVER...>>>>.....ANSWERS THEIR PHONE. THIS IS VERY TRUE.....THE NON-POLICY HAD BEST BE CORRECTED. THIS AINT NO WAY TO RUN A BUSINESS.....ANSWERING THE PHONE IS A CRITICAL NEED FOR THE RETAILER (OFFICE DEPOT)....YOUR INATTENTION HAS SCREWED UP MY DAY ......>>>>...A LOT!! SHAPE UP!
Need to get more sales person only 3on duty not enough for the holidays.
Not in a very safe area. If you know what you need, call ahead to make sure they have it in stock.
Knowledgeable, helpful. Able to give advice pertinent information tailored to the customers needs.
Got the wrong Tablet Case, took it back and was helped to find the one I needed. Great people.
One of the most relaxing Office Depots I've visited. The area must not be super busy, because everytime I've visited it's been empty. Associates all try to help you, which might scare away some people. Parking can get hectic, as it's shared with Foodland. Spaces are kind of tiny. FYI
Lono the Print Station has helped me a few times, and I've always been treated like a special customer. As a matter of fact, that's how he treats others as well.
Rating this location not the company. We use the printing desk for all of our specialty needs. The staff is very friendly and takes the time to keep with you and figure out exactly what you need.
they were really helpful 2 me. thet went above and beyond
Reasonable selection, average prices, mediocre people!
Good staff
Helpful staff easy parking noticeable by the road
Excellent customer service, lots of parking right in front of the store. I always find deals here! Just bought a touchscreen laptop for $179 and McCafee for $5 on the current sale. My favorite office store.
They have a good clearance section in the back that some people never really think twice of checking out. Customer service is great too.
Always the nicest service and assistance!
Great service everytime
Great customer service!
Helpful ... we got a printer
This place was okay. I went to get an office chair that I saw in their online ad. When I got to the store it was only available online.. everything is soooo expensive. I wont go back lmao..
Show service at the cashier, but good service on the floor.
Stopped in to buy a laptop. Had a long bus drive, asked to use bathroom but they said "no public bathroom". So spent $1130 at another business.
Had what I needed. Store dirty.
Shopping
Excellent assistance to find a special order item. Grateful for their expertise and patience with us.
Very friendly ; quickly assisted, warm atmosphere; great costumer service
Friendly, Knowledgeable & Focused: had several projects to do-Emerald did excellent photo & cutting, Kory helped get correct/efficient memory storage devices, and Nick was helping my timeliness/getting my OD electronic coupon working.
Great store
The young that helped me was very kind and seemed knowledgeable about what I asked her!
Had nothing I needed, there was no organization, lots of staff, but no help.
Found everything I needed. Staff was there to help if necessary.
First of all, I got no help from anyone despite multiple employees being around. I bought 200 worth of merchandise including a backback, and a laptop bag. I totally understand employees are supposed to look in everything, but the cashier literally looked at me the entire time like I was trying to hide things in the bags. Went through them so thoroughly I thought she was going to buy it. This is the second time I have been to this store and the second time this has happened. No more Office Depot depot for me.
Went to buy some tax forms there. The employees were very helpful in helping me find them. They even asked if I needed any help while I was just looking around. That's very rare for me these days even in a big store with tons of employees. They did not know exactly what the difference in the tax forms packages were, but went out of there way to find out for me. I don't blame them. I don't think anyone in this country understands tax forms anyway, why should we expect them? Great experience though and I do believe I received the correct package of forms. This store carries a ton of products. Please be patient with these guys.
I had to drop off a FedEx package. This place is convenient because you don't have to drive downtown. Also, I'm addicted to office supplies. So I didn't make it out the door empty handed. :)
Easy to get to from the street and friendly staff.
Boring
Regular Office Depot, great staff!
The employees are always so helpful whenever I need anything and are always willing to help with any computer issues I have.
Marley was amazing at her job! We were here from out of town for a convention and she hooked us up and went above an beyond. So grateful fof her wonderful customer service!
Love the website. Great deals every time I visit the store.
I ordered a toner cartridge online from Office Depot. It was supposed to be delivered in four days. A week after the delivery date it still hadnt been delivered. Then I got an email from Office Depot saying the item HAD been delivered. When I called them to say I didn't have it, they admitted the carrier they used "Postal Express" had, in fact, NOT delivered the item due to "weather". (However, there has been no adverse weather here.) They said the carrier would deliver the item "in about four days". Worst service ever. Order online from them at your own risk.
They offer loyal customers (20+ yrs) a discount coupon... 20% off regular prices, but it excludes HP toners, they know we need it & charge the outrageous cost of $74.76 for 1 combo pack of black & white XL & 1 regular tri-color cartridges. HP sells the printers cheap, they know they're going to get us on the toner costs, what a rip off, not happy.
Fast, friendly service!
Nice organized Store. Friendly staff
excellent place to shop great friendly customer service
I feel like this office depot is overpriced and the staff seemed uneasy when I walked in with another group of young minority men. We were watched throughout the store. Not saying it was racism. But it definitely was a micro aggression.
Store usually is empty (as far as customers), but I always find what I'm looking for in a reasonable price. Employees are nice.
Great and friendly staff
Definitely convenient being one of the only office supply chains near the college area. Has come in handy more than one time.
Never around. Even the phone sucks. Can never get in touch with the store.
Friendly service, decent selection of items on hand
Staff enthusiastic and helpful, particularly Ms. Mosley.
Extremely helpful staff. Offered solutions where service not available.
Perfect place to go to get all your office supplies needs!
It is a Saturday morning and I have tried 2 times to call the store. No one answered either time. I wanted to buy 2 desktop computers. So much for buying from Office Depot!
i was only customer in store. Asked one employee about a computer monitor, she didn't know, had to get someone else. next employee said he worked in printing, but would check if they had any in stock. I said i would purchase one if he could find it. He went to ask manager, neither came back. They went back to whatever the were doing before i interrupted trying to purchase a monitor. 30 minutes wasted. I have been in this store before, customer service is severely lacking. I have finally learned to bypass this store and drive to another.
The people were nice but the music was HORRIBLE! We were there at 7:30 PM, 1/7/19. This is NOT the place to get your groove on or play vulgar lyrics. It’s a business.
They do a great job with printing.
Great pricing on all your offices needs. No how big or small your business is they will have the right office solution for you. Awesome knowledgeable staff that are always ready to help.
Overall a good experience, but they had to ship my toner cartridge, due not having it in stock and this was third time that this has happened.
Good selection, decent pricing, good layout. Staff not too knowledgeable.
Did not have the legal forms I needed
Decent pricing on all the office products. Could do better with a bigger range of products.
Good place to buy craft things
Their printing department rocks! Jeff went way above and beyond to help he hit an unexpected deadline today. This was my third experience there, and each one has been fantastic. I price shop 3-4 other places each time, and they have always been the least expensive. The employees seem to really care about the quality of the work, and it definitely shows.
the employees here are amazing, but the store prices are very high and the location is lacking in available products that meet a growing need. a store next door to them has better prices and availability. it needs an improvement.
Office stuff, good selection and prices
WHAT THE HELL IS WRONG WITH MANAGEMENT......!!?? CUSTOMERS SAY OFFICE DEPOT ON DILLINGHAM.....>>>>>...NEVER...>>>>.....ANSWERS THEIR PHONE. THIS IS VERY TRUE.....THE NON-POLICY HAD BEST BE CORRECTED. THIS AINT NO WAY TO RUN A BUSINESS.....ANSWERING THE PHONE IS A CRITICAL NEED FOR THE RETAILER (OFFICE DEPOT)....YOUR INATTENTION HAS SCREWED UP MY DAY ......>>>>...A LOT!! SHAPE UP!
Need to get more sales person only 3on duty not enough for the holidays.
Knowledgeable, helpful. Able to give advice pertinent information tailored to the customers needs.
Got the wrong Tablet Case, took it back and was helped to find the one I needed. Great people.
One of the most relaxing Office Depots I've visited. The area must not be super busy, because everytime I've visited it's been empty. Associates all try to help you, which might scare away some people. Parking can get hectic, as it's shared with Foodland. Spaces are kind of tiny. FYI
Lono the Print Station has helped me a few times, and I've always been treated like a special customer. As a matter of fact, that's how he treats others as well.
Rating this location not the company. We use the printing desk for all of our specialty needs. The staff is very friendly and takes the time to keep with you and figure out exactly what you need.
Reasonable selection, average prices, mediocre people!
Good staff
Helpful staff easy parking noticeable by the road
Excellent customer service, lots of parking right in front of the store. I always find deals here! Just bought a touchscreen laptop for $179 and McCafee for $5 on the current sale. My favorite office store.
They have a good clearance section in the back that some people never really think twice of checking out. Customer service is great too.
Great customer service!
Helpful ... we got a printer
This place was okay. I went to get an office chair that I saw in their online ad. When I got to the store it was only available online.. everything is soooo expensive. I wont go back lmao..
Show service at the cashier, but good service on the floor.
Stopped in to buy a laptop. Had a long bus drive, asked to use bathroom but they said "no public bathroom". So spent $1130 at another business.
Had what I needed. Store dirty.
Excellent assistance to find a special order item. Grateful for their expertise and patience with us.
Friendly, Knowledgeable & Focused: had several projects to do-Emerald did excellent photo & cutting, Kory helped get correct/efficient memory storage devices, and Nick was helping my timeliness/getting my OD electronic coupon working.
Great store
Had nothing I needed, there was no organization, lots of staff, but no help.
Found everything I needed. Staff was there to help if necessary.
First of all, I got no help from anyone despite multiple employees being around. I bought 200 worth of merchandise including a backback, and a laptop bag. I totally understand employees are supposed to look in everything, but the cashier literally looked at me the entire time like I was trying to hide things in the bags. Went through them so thoroughly I thought she was going to buy it. This is the second time I have been to this store and the second time this has happened. No more Office Depot depot for me.
Went to buy some tax forms there. The employees were very helpful in helping me find them. They even asked if I needed any help while I was just looking around. That's very rare for me these days even in a big store with tons of employees. They did not know exactly what the difference in the tax forms packages were, but went out of there way to find out for me. I don't blame them. I don't think anyone in this country understands tax forms anyway, why should we expect them? Great experience though and I do believe I received the correct package of forms. This store carries a ton of products. Please be patient with these guys.
I had to drop off a FedEx package. This place is convenient because you don't have to drive downtown. Also, I'm addicted to office supplies. So I didn't make it out the door empty handed. :)
Regular Office Depot, great staff!
The employees are always so helpful whenever I need anything and are always willing to help with any computer issues I have.
They offer loyal customers (20+ yrs) a discount coupon... 20% off regular prices, but it excludes HP toners, they know we need it & charge the outrageous cost of $74.76 for 1 combo pack of black & white XL & 1 regular tri-color cartridges. HP sells the printers cheap, they know they're going to get us on the toner costs, what a rip off, not happy.
Store usually is empty (as far as customers), but I always find what I'm looking for in a reasonable price. Employees are nice.
Never around. Even the phone sucks. Can never get in touch with the store.
Friendly service, decent selection of items on hand
Perfect place to go to get all your office supplies needs!
It is a Saturday morning and I have tried 2 times to call the store. No one answered either time. I wanted to buy 2 desktop computers. So much for buying from Office Depot!
i was only customer in store. Asked one employee about a computer monitor, she didn't know, had to get someone else. next employee said he worked in printing, but would check if they had any in stock. I said i would purchase one if he could find it. He went to ask manager, neither came back. They went back to whatever the were doing before i interrupted trying to purchase a monitor. 30 minutes wasted. I have been in this store before, customer service is severely lacking. I have finally learned to bypass this store and drive to another.
They do a great job with printing.
Great pricing on all your offices needs. No how big or small your business is they will have the right office solution for you. Awesome knowledgeable staff that are always ready to help.
Overall a good experience, but they had to ship my toner cartridge, due not having it in stock and this was third time that this has happened.
Did not have the legal forms I needed
Good place to buy craft things
Their printing department rocks! Jeff went way above and beyond to help he hit an unexpected deadline today. This was my third experience there, and each one has been fantastic. I price shop 3-4 other places each time, and they have always been the least expensive. The employees seem to really care about the quality of the work, and it definitely shows.
the employees here are amazing, but the store prices are very high and the location is lacking in available products that meet a growing need. a store next door to them has better prices and availability. it needs an improvement.
Love the store pickup option! Disappointed item was not in stock upon arrival.
Expensive
Office Depot always has what I need in stock, & the staff is very helpful & friendly.
Had the ink I was looking for, friendly employees.
They can fulfill your basic supply needs but if you're looking for anything specific or unusual, do the online in-store location option, and then call the store to double check that it ACTUALLY is in the store. Do not be fooled by negligent in-store inventory maintenance, it will get you every time! I can never find someone when I need help, so pretty much you have to go ask the cashier, which usually involves waiting in line as there are only two cashier stations at most.
Friendly staff, but worst service I've ever received. I waited for an hour and a half today and then was told my order could not be placed.
Nice staff. Easy in and out.
Helpful. Resume Printed on short notice. Adjusted the lines for correct formatting. Stephen a big help. Called ahead and was able to pick it up. Prompt when answering the phone.
Great selection!
I've bought several laptop computers and printers here and the price and value have always been very good.
Great customer service!
The lady in the business center was extremely rude. Did not try to help even a little bit. She asked me "Do you know how to read" like I was retarded. First & last time at this location.
Nice place to go of you need a resume printed. That way you don't need to buy all the fancy paper!
Nice place nice staff clean store
Very good
Very Helpful & Friendly.
Very helpful and friendly employees!
Josie, Computer Tech is my hero
Either extremely understaffed or just inefficient. I always dread going.
I got this call from a caller ID daying Sheriff's Department. The guy said I had a warrant out for my arrest for missing jury duty. Even though I never got a summons. He said I was going to be arrested unless I immediately paid $2,000 to quit the summons, and other very scary stuff. Anyways, I had to go to Office Depot to put it on REload it cards. They gave very good sounding reasons for all this. The nice lady at Office Depot wouldn't sell me the cards, said I was being scammed. And told me to go to the police station and find out if I did have a warrant. I called there, and there was no warrant. I might sound like a stupid person but they were so threatening, with so many details seeming to validate what they were saying. Office Depot saved me $2000, and maybe more meaning my life, since I was supposed to meet them at some "police" location. For 3 hours they kept me on the phone, while I did all this....because they said I was a flight risk due to the warrant...now I know they didn't want me to talk to anyone about what was happening. Long story. Thanks for training your people well Office Depot.
Good ol office depot
Small entrance in the corner.
Terrible service...
Lackluster, ordinary, not friendly feeling. Store seems disorganized and blah.
Always hepfull , always going above and beyond.
Not good was over charged on fax
Horrible service
Very helpful. Have many types of services for home and business. Clean and open. Friendly staff. Easily located near Fred Meyers in Nampa
Emerald and Mike are very helpful!
Nice
Well organized store.
Very helpful people, Mark was especially professional and courteous. Staff was patient and helpful. the store seemed clean and fresh to me.
If you're looking for electronics, is probably worth your time to drive out to best buy. Sales reps here aren't always knowledgeable. Also, their website makes it difficult to know if they have any given item in stock.
Prices are way too high!!
Printed some stuff. Worked fine. Fast service.
Had a rush project to put together and the staff directed me to everything I needed. Cashier was friendly and they really helped to start me day off right.
Great customer service!!
The store manager ( Brian) was great to work with. Thanks for your help with the GC.
Very helpful and knowledgeable staff!!
Its very quiet. Clean and the staff is helpful, they may not know what they have in the store so look for it yourself first.
505 Dillingham Blvd, Honolulu, HI 968171-Kelsey Kaula is the best in this store. She helped me in return Ink Cartridges with patience. We love her very much...Robert Castro and Yu Fong Okoji/ Okoji &Associates Realty, Inc. Date 08/08/2019 12:57pm survey code E5ES REXX 35FD
I was help by an older Filipino lady her name started with Me i came here to pront out my resume first and probably last time to this location if felt like she didn't want to be there she was giving everyone audited and then i was next in line just bad vibes all the was till check out no customer service skills at all. I was having an alsome day until i came here.
Convenient location with ample parking. Staff was very friendly and helpful and they honored their a coupon I had difficulty using. Calling them at times to check inventory was tough with long wait times so I just use their online stock check. Nice to still have local store to buy so I don't have to wait to get it shipped. Price matching is much better than 10 years ago and it has come a long way. Will continue to shop here and support them.
This place is so overpriced you feel like the member of the 1%, 0.001% even.
The store has been really understaffed. I've had to leave twice because the line was too long and they were running 1 cashier. I can never get an associate to help me on the floor.
I found the prices on some things to be somewhat high but it's nice to have a store like this around for printing and buying basic office supplies.
Everything I needed was there. And the workers so kind.☺
Great personnel the help for my computer was greatly appreciated! Take your laptop or your desktop in and they will give you a free diagnostic!
This location of Office Depot is GREAT! The staff are ALL VERY HELPFUL. Additionally, they recently invested in some brand new copier/printing/scanning machines, that operate via a credit card contraption. Because of this, processes for getting help in these areas are a lot smoother!
Store was very clean and items were well organized on the shelves. Staff very friendly and helped me immediately
Perfect for office supplies
It was a very good experience
I have done all my services thru Dillingham for 8yrs because of the prior awesome customer service people who no longer are working there. Today was the worse ever customer service I have received from the print shop area. Not the same anymore. Print area customer service sucks!!
Like these guy's Very nice, they do good work.
Good Service! Always in and out!
Staff were nice and courteous. Can find some good deals in store. I always look for clearance items.
Egregious prices compared to what you can find online but good in a pinch
Clean, neat, friendly helpful staff
I like to go here to look at Electronics and software
Best place for office needs when you are not in a office.
Great store. Well stocked. Customer service is adequate.
One of the best place to shop for office supplies with a very friendly and supportive staff. They really make you feel part of that store family. Great job to all of you all. I will not be such a bad visitor next time.
They get one star for admitting they don't know how to operate there printers for sale. He refused to even try to help me on how to change the ink in my printer and sent me to office Max.
Wonderful employees. Always ready to help!
Great store and awesome customer service. A+
Quick service
Good prices great products
I used to print things at Walgreen's all the time. I never realized the ease and extent to which printing was possible at Office Depot. Helpful and friendly employees made a big order easier for me. I will be going back for any future needs.
Great
Great customer service and great prices!
Has everything you need office and/or school
Is hard to find the staff. Helping you.
Customer service was great
Staff was very helpful and friendly.
Office supply places are always great to visit!
Love the store pickup option! Disappointed item was not in stock upon arrival.
Expensive
Office Depot always has what I need in stock, & the staff is very helpful & friendly.
They can fulfill your basic supply needs but if you're looking for anything specific or unusual, do the online in-store location option, and then call the store to double check that it ACTUALLY is in the store. Do not be fooled by negligent in-store inventory maintenance, it will get you every time! I can never find someone when I need help, so pretty much you have to go ask the cashier, which usually involves waiting in line as there are only two cashier stations at most.
Nice staff. Easy in and out.
Helpful. Resume Printed on short notice. Adjusted the lines for correct formatting. Stephen a big help. Called ahead and was able to pick it up. Prompt when answering the phone.
Great selection!
I've bought several laptop computers and printers here and the price and value have always been very good.
Nice place to go of you need a resume printed. That way you don't need to buy all the fancy paper!
Very good
Very helpful and friendly employees!
Josie, Computer Tech is my hero
Good ol office depot
Small entrance in the corner.
Lackluster, ordinary, not friendly feeling. Store seems disorganized and blah.
Always hepfull , always going above and beyond.
Emerald and Mike are very helpful!
Well organized store.
Very helpful people, Mark was especially professional and courteous. Staff was patient and helpful. the store seemed clean and fresh to me.
Prices are way too high!!
Great customer service!!
The store manager ( Brian) was great to work with. Thanks for your help with the GC.
Very helpful and knowledgeable staff!!
505 Dillingham Blvd, Honolulu, HI 968171-Kelsey Kaula is the best in this store. She helped me in return Ink Cartridges with patience. We love her very much...Robert Castro and Yu Fong Okoji/ Okoji &Associates Realty, Inc. Date 08/08/2019 12:57pm survey code E5ES REXX 35FD
I was help by an older Filipino lady her name started with Me i came here to pront out my resume first and probably last time to this location if felt like she didn't want to be there she was giving everyone audited and then i was next in line just bad vibes all the was till check out no customer service skills at all. I was having an alsome day until i came here.
Convenient location with ample parking. Staff was very friendly and helpful and they honored their a coupon I had difficulty using. Calling them at times to check inventory was tough with long wait times so I just use their online stock check. Nice to still have local store to buy so I don't have to wait to get it shipped. Price matching is much better than 10 years ago and it has come a long way. Will continue to shop here and support them.
I have done all my services thru Dillingham for 8yrs because of the prior awesome customer service people who no longer are working there. Today was the worse ever customer service I have received from the print shop area. Not the same anymore. Print area customer service sucks!!
Like these guy's Very nice, they do good work.
Clean, neat, friendly helpful staff
I like to go here to look at Electronics and software
Wonderful employees. Always ready to help!
Great store and awesome customer service. A+
Good prices great products
Great customer service and great prices!
Is hard to find the staff. Helping you.
Office supply places are always great to visit!
Staff is helpful and friendly and you can get in and out fairly quickly
Excellent customer service. The Office Depot employee helped me find what I needed quickly, and also located the brand for the best possible price. I was able to purchase other items with the savings.
Office Depot is always professional and have excellent products. For the first time however they couldn't help me with a printing need. I needed 8 documents in a binder. The turn around time was longer than I expected because they had 32 different binders ahead of me.
I love this place there always busy but there great
Pathetic service but I found what I wanted
Came looking for answers left with the same question
Great dinner
Nice friendly and helpful.
Everytime I go in iam greeted, asked if there is anything they can help me with. Copy and print is usually where I go. They are really patient Alisha and Brenda are the 2 ladies I've talked to. Great service.
I was looking for a particular ink pen refill and they had it so I'm happy. I believe their customer service could use some improvement.
Cashier very helpful. The lady that worked in the faxing department 0 for her. SOOOOO RUDE
Although they are a little bit pricy, they have most necessities for office supplies.
I was in the store for a solid 20 minutes obviously searching. Before any employee approached us and asked if we needed assistance.
Good selection and prices.
아주 좋아요.생각보다 좋읍니다요.
Good office store
Poor service, waited to long to print just 1 simple file, problematic computer and printer. Inconvenient place to go to when you're in a hurry.
Excellent service locating items. The cashier was rude and couldn't be bothered.
Nice place
A bit slow on the service side - online order got screwed up, which is why i even went to the store.
Very nice and ✋ on very polite and friendly thanks for your help.
Nothing is in stock and horrible customer service.
The workers are nice and helpful. They had exactly what I needed. :)
This office supply store had a good selection of products and was reasonably stocked. The staff was very helpful and courteous.
Great and friendly staff who truly care about your shopping experience
I just had a great experience the employees were very friendly and knowledgeable about their products.
has a wide variety of office supplies, but certain things are expensive. Do research on what you are lo ling to buy beforehand
Good friendly place slow service though
You ever go anywhere where everybody knows your name. ... and they're always glad you came
bad staff in print section. The lady was in a bad mod! first she didn't know how to put my hard device, when I suggest to switch and try to put on the other way she look at me as I was crazzy (obviously it woks). I ask to print two sheets per page, double side and tells me that is not possible, I know is possible and I did it one month ago in Kona office depot ( where there were super friendly)...
Very helpful staff
Great service.
Great friendly and knowledgeable staff. Great selection of items and services. Easy access from City streets. I'll go there for all my home office needs.
they need to work on their prices. everything from paper to pens are far too expensive. just buy from Amazon.
The staff were helpful at the shipping desk. This store is old and a little run down but the shelves seemed well stocked. It is nice to have the ability to ship UPS or USPS after hours and on the weekend but that is about all I use the store for.
The staff is ALWAYS friendly and helpful! Every time I've been there they are eager to help me and I don't always get the same employee either! They're actually all wonderful!
Staff helpful
Thank you for the tips on the printer, scanner, fax, web machine. I am a fan of HP.
Office Depot lost another long term customer. I can't return anything for the actual price without the receipt. They wanted to give me three dollars for the nine dollar item I had purchased less than two weeks before. The page protectors were in perfect shape, still in the box with the plastic wrap intact. They didn't care that I had my Office Depot card, my I.D., or the credit card used to purchase the item. Nope. So, I have to waste my time, go back to my law office, find the receipt in my bookkeeper's files and come back to Office Depot to get the lousy SIX DOLLARS that they owe me anyway. I won't be shopping there any more. They didn't care that I have been a customer for several years. They didn't care that I had spent tens of thousands of dollars at their store. They were more concerned with grabbing SIX DOLLARS than retaining a customer. So be it.
Man I love this place. They always have great stuff on clearance.
Horrible customer service or lack there of. Was not greeted like other customers when I came in. Finally found what I was looking for but was locked up. Waited while a girl helped some other people then got ignored and walked passed. Then found another employee helping an older lady. So stood there patiently waiting for him to get done with her. I was like 3ft beside the lady . Then a friend of the employee walks up and they walk off together talking so I just left the building. Was in building for at least 30 minutes and couldn't get any help.
(Translated by Google) Very good attention. (Original) Muy buena atención.
Lindell store the service was very excellent
Super helpful staff
Allan was very helpful and found exactly what we needed. Parking was plentiful and close. Very good selection and cashier was great. Best Office Depot visit ever!
Hard to find. It's on the I-55 frontage road so that makes it hard to get to and leave. The staff was helpful though.
Service sucked . Went in for two copies and it took 45 minutes to get someone to help us operate the NASA approved copy machine. Employee pissed off they had to help us. Lazy ass.
I've been here several times because I live in the Central West End. They are ALWAYS friendly and helpful. They are expensive, though, as most Office Depots are. But very convenient none the less.
Very nice convenient store and location.
The store is fine, they had what we needed. I have never seen the place very busy.
nice people, attentive staff.
Best in town
I prefer to shop at best buy.
Meets expectations but they aren't exactly gettin' after it if you know what I mean.
I was asked many many many times if I needed help. (Which is usually good) . Service was slow but friendly and helpful. They are definitely high on the price side...but what do you expect. I'll shop there again.
Know what your after before you come in.. don't ask for help..you will be lost if you do. DO NOT use the print shop..its that bad. The employee's remind me of a used stereo shop. Look for the one not sagging his pants or the women not on her bluetooth talking to her BF. That'll be the one that might can point you in the direction of the ink..but don't ask them to show you.
Easily found products i was looking for
Employees were very helpful and nice.
Fast friendly found exactly what I need
Can typically finns what we want and they have friendly staff.
Very friendly and helpful staff. The staff are willing to go the extra mile and help you find what you are looking for. Or they will help you find the best product to match your needs, if you are unsure if what you want is what you need.
Debbie K. I went to Office Depot to buy a printer. A guy helped me I'm sorry I didn't get his name. I told him I just wanted a plain simple printer. I laughed and told him we all old at my house we need simple things. He explained about the different printers they had talking about the different features. He was so friendly, patient and great sense of humor. After deciding which printer I wanted I purchased one. He helped me carry it to the register I thanked him for all his help and patience. He also offered to carry the printer to my car but I told him thank you I can carry it. After I got home my brother was trying to put in the ink cartridges in but couldn't figure out how to open the cover. I told him call Office Depot and ask. He called and the same guy answered he was so nice and patiently explained to my brother how to open the cover. Once again he was friendly and patient. I am so sorry I didn't get his name. Thank you so much for all your help.
Everytime I go in iam greeted, asked if there is anything they can help me with. Copy and print is usually where I go. They are really patient Alisha and Brenda are the 2 ladies I've talked to. Great service.
I was looking for a particular ink pen refill and they had it so I'm happy. I believe their customer service could use some improvement.
I was in the store for a solid 20 minutes obviously searching. Before any employee approached us and asked if we needed assistance.
Good selection and prices.
아주 좋아요.생각보다 좋읍니다요.
Good office store
Poor service, waited to long to print just 1 simple file, problematic computer and printer. Inconvenient place to go to when you're in a hurry.
Nice place
A bit slow on the service side - online order got screwed up, which is why i even went to the store.
The workers are nice and helpful. They had exactly what I needed. :)
bad staff in print section. The lady was in a bad mod! first she didn't know how to put my hard device, when I suggest to switch and try to put on the other way she look at me as I was crazzy (obviously it woks). I ask to print two sheets per page, double side and tells me that is not possible, I know is possible and I did it one month ago in Kona office depot ( where there were super friendly)...
Very helpful staff
Great service.
Staff helpful
Thank you for the tips on the printer, scanner, fax, web machine. I am a fan of HP.
Office Depot lost another long term customer. I can't return anything for the actual price without the receipt. They wanted to give me three dollars for the nine dollar item I had purchased less than two weeks before. The page protectors were in perfect shape, still in the box with the plastic wrap intact. They didn't care that I had my Office Depot card, my I.D., or the credit card used to purchase the item. Nope. So, I have to waste my time, go back to my law office, find the receipt in my bookkeeper's files and come back to Office Depot to get the lousy SIX DOLLARS that they owe me anyway. I won't be shopping there any more. They didn't care that I have been a customer for several years. They didn't care that I had spent tens of thousands of dollars at their store. They were more concerned with grabbing SIX DOLLARS than retaining a customer. So be it.
Man I love this place. They always have great stuff on clearance.
(Translated by Google) Very good attention. (Original) Muy buena atención.
Allan was very helpful and found exactly what we needed. Parking was plentiful and close. Very good selection and cashier was great. Best Office Depot visit ever!
The store is fine, they had what we needed. I have never seen the place very busy.
Best in town
Meets expectations but they aren't exactly gettin' after it if you know what I mean.
I was asked many many many times if I needed help. (Which is usually good) . Service was slow but friendly and helpful. They are definitely high on the price side...but what do you expect. I'll shop there again.
Easily found products i was looking for
Can typically finns what we want and they have friendly staff.
Very friendly and helpful staff. The staff are willing to go the extra mile and help you find what you are looking for. Or they will help you find the best product to match your needs, if you are unsure if what you want is what you need.
I visited here recently and patiently waited in the checkout line for about 10 minutes before anyone showed up to check me out.
Good variety of products. Always find what I need.
Good place for office supplies. Prices are competitive to like chains. Employees know their way around and are always helpful.
Lively staff. Knows the store. Great pricing.
Before the last couple of months my experiences have been fine, now I will no longer be shopping here. Had rude service and had to make three different trips all the way across town to get my monitor, and STILL ended up not getting one of the cords that was supposed to come with the monitors. It came in one monitor box but not the other, and the staff (Brenda) insisted it did not come with one after I drove all the way back to the other side of town to pick it up. I ended up going out and buying my own cord because I was tired of the annoyance of trying to work with OD staff. I paid full price for a display monitor because the store's online inventory was incorrect and they said they had 2 in stock when they only had one. Did not get a discount of any kind from Mark even after my troubles. Mark did not properly pack my monitor so I had to carry out the monitor stand in my purse. The only reason I gave two stars is because prior to the past six months I've had ok service, and there was one younger polite male employee with medium length brown hair who agreed it was not cool that the monitor was just thrown in the box. Otherwise, pretty ridiculous.
Fast and friendly service
Was very slow
Over priced IMHO
Funny friendly staff.
Very friendly and professional services. Also helpful in helping me choose the items I was looking for.
Went in knowing what I needed and they didn't have what I thought I needed in stock, luckily I told Matt what kind of printer I had. Turns out I didn't have the right part number. What I actually needed they had in stock. Great service, helpful staff.
Good place to shop for your office needs
This location seems a little larger than others in the area but it may just be how it is set up. Helpful employees. Men's restroom has interesting posters.
Went here to grab pens and the gentleman that checked me out was completely rude. Had a blonde mop top with some color's in it. I was using my Samsung pay on my watch and it didnt work twice. I could tell he was getting frustrated however I could see on his computer screen it was just a simple glitch. I explained I didnt want charged 3 times but went through with the transaction anyway. I checked acct as I was leaving and told the gentleman it was weird because i was charged 3 times but 2 of them were immediately re deposited. Trying to let him know it wasnt my fault. He didnt say a word. I said, thank you! As I walked out and he just stared me down. I guess office depot employees are tough now. Last time I go there.
It's all good
Lost my fax papers and they had no idea what happened to them.
Everyone was extremely friendly and pointed me in the right direction.
Office store - not much service
The store has a school supplies sale every year. This is my first visit to the store and I was not disappointed. I can get all of my office supplies in one place. They even sell coffee! Since most stores have limited office supplies and computers, I plan to return at a later time to find out what kind of specialty items they have that general stores do not.
Good place to find that elusive pen
Only use the copy center here so I can't speak for the folks loitering around the entry but the copy center always gets me in and out quickly and they're friendly as heck!
Waited 12 minutes at the cash register. There were 5 other employees stocking shelves. One finally came up to help but the third register was never used. Five groups in line. This is not the first time this has been the case. They need a self checkout.
Staff always greets you and is readily assistful. The print department has been a lifesaver for me on numerous occasions. I went to try to purchase a last minute Christmas item on Christmas Eve. The first saleslady was not familiar with the item and called another gentleman to assist. I had little knowledge of what item, only that it was a Sega gaming console that had Sonic the Hedgehog (my son had seen the advertisement while there one day). The gentleman was able to inform me they didn't have it in stock. He went further and looked up the item description to see if another store had it and they did, JUST ONE! I was able to make my son very happy!
Great staff at print station!
Very helpful staff! I was able to call ahead and they put my product at the front so my trip w I s quick. We were also impressed with the cleanliness of the store.
Excellent customer service from the cashier
Very angry and rude guy at the cashier this morning.
When it comes to good customer service, Sweetheart is the one!!! You can find her there Mon, Tue and Wed from 5-9pm....
Typical office supply store
Always helpful and friendly staff
Horrible customer service at this location. I wanted to get wedding invitations printed and cut. I bought my own paper and measured out exactly how I wanted them cut and gave explicit instructions. I was guaranteed they would be finished by the next day at noon. They were not finished until the next day at 5pm because the worker who guaranteed they would be done “figured another employee would finish them.” They were cut uncentered, uneven, and just poorly done overall. Over half of the invitations had faded ink that they “couldn’t do anything about”. They also neglected to save my paper and used it on other people’s orders because the employee neglected to leave a note— costing me $25 of unused paper. Overall, a terrible experience. Will not be going back.
They are great here. Friendly and knows their stuff!
They had holiday stuff out, but the packing materials were really disappointing. Only stuff in bulk, which I didn't need. The staff was nice, but the store was deserted for a reason.
Best staff ever i mean ever
The manager is a very friendly very helpful guy!
Jodie was so cheeful and helpful!!
Much to expensive for me
Pretty decent computer stuff
Great help!!
Great Service
Great if you need to pick up something small for the office.
It was ok
The wait time at this store is normally terrible. They closed down one location close by, so I'm guessing everyone pile here. On Fridays when I need to do one specific thing, I hate waiting. It's the same every week.
Great employes
They won't stop creeping on you. I got an anxiety attack in there because they all kept on bugging me.I had to keep on saying I don't need help every couple of minutes. Never going back because all they do is watch you and walk by you. I'm just going to get my office stuff from another store
Very helpful staff
One of the worst office depots I've gone to. Print section is the worst. Not helping with no other customer there and three employees behind the counter. Products are in bad shape...opened, frayed etc etc.
Awesome
Great store, and place to work.
Si is the best!! I will never go ti Geek Squad at Best Buy ever again. They said my hard drive was corrupt and couldn't find any files on it. They didn't even have 2min to wait for it to turn on! I would have had to pay $200 for them to fix it and have it over night or a week Si found all my files in about 2 min, cleaned up my computer, made it faster and gave me some free downloads to prevent this problem in the future. That cost $29! He is a miracle maker! Thanks Si!
Overeager staff. I didn’t need help and two employees tried to talk to me while I was on the phone. Left without purchasing what I came for.
Usually have what I need in stock. OK location but it is a tight parking lot.
Very helpful and courteous.
Knowledgeable staff and fair prices on most items. The store is always brightly lit and clean, but you just can't please some folks.
Always have whatever I'm looking for
Spaceous and well organized. Has everything.
The laziest staff I have ever seen. The young woman at the register acted annoyed with having to take her eyes off her phone in order to ring me out. TERRIBLE CUSTOMER SERVICE! SO SAD!
Staff was helpful, but it's a typical over-priced office supply store.
LOVE...This Place & STAFF :-) !!!
Seems like every time we go to Office Depot we are leaving with something nice that we got at a great value. The people are always chipper and very pleasant. It's one of our favorite places to go for this and that.
Decent store, most items are cheaper elsewhere.
Print services very helpful. Order online: upload your files to their website. This seems to be cheaper than ordering in person. Also avoids waiting in line.
I don't like the false advertising, it says open until 8pm and I showed up at 7:09pm and they were closed.
,.......
Great service ! Ms. Makila is one of the best at what she does and gives 110% for customer satisfaction !
They are an excellent store to buy office supplies, and I visit them for a variety of printing services.
They took their time helping me through my issues
Courteous help to find what I needed. Quick in & out!
The overall operations is weak, it is nothing like the Chippewa Store on Kingshighway which is a lot more inviting and friendly. Also, their customer service needs a lot of work. Perhaps the Chippewa Store could give give this store some pointers.
Its too expensive for simple things like ,jump drives, blank cds ,but they have print services and ,lots of office nick naks if your too lazy to go to Walgreens .
The store manager was very helpful!! She had a nice professional appearance and acted that way!!!!!
Employees very. Friendly and eagar to help you. Lots of parking great prices..
Good store layout and the staff is normally ready to help
Awesome for Business Supplies and speciality printing.
Nice people.
My experiences here have always been a great....
Hadn't been into this location in years, but I needed an LED lamp today and wasn't willing to wait to have the one in my Amazon cart shipped. I walked in looking for the lamps and couldn't find them. I would have asked an employee, but not only did no one speak to me or ask me if I needed help, not a single employee was seen during my 10 minutes in the store. I eventually found the lamps and none of them were operable, so I couldn't test them to see if they would work.
When you need printing help ask for "Rally'' , She's the best at helping you get the print job done.
Good variety of products. Always find what I need.
Lively staff. Knows the store. Great pricing.
Before the last couple of months my experiences have been fine, now I will no longer be shopping here. Had rude service and had to make three different trips all the way across town to get my monitor, and STILL ended up not getting one of the cords that was supposed to come with the monitors. It came in one monitor box but not the other, and the staff (Brenda) insisted it did not come with one after I drove all the way back to the other side of town to pick it up. I ended up going out and buying my own cord because I was tired of the annoyance of trying to work with OD staff. I paid full price for a display monitor because the store's online inventory was incorrect and they said they had 2 in stock when they only had one. Did not get a discount of any kind from Mark even after my troubles. Mark did not properly pack my monitor so I had to carry out the monitor stand in my purse. The only reason I gave two stars is because prior to the past six months I've had ok service, and there was one younger polite male employee with medium length brown hair who agreed it was not cool that the monitor was just thrown in the box. Otherwise, pretty ridiculous.
Was very slow
Funny friendly staff.
Good place to shop for your office needs
Went here to grab pens and the gentleman that checked me out was completely rude. Had a blonde mop top with some color's in it. I was using my Samsung pay on my watch and it didnt work twice. I could tell he was getting frustrated however I could see on his computer screen it was just a simple glitch. I explained I didnt want charged 3 times but went through with the transaction anyway. I checked acct as I was leaving and told the gentleman it was weird because i was charged 3 times but 2 of them were immediately re deposited. Trying to let him know it wasnt my fault. He didnt say a word. I said, thank you! As I walked out and he just stared me down. I guess office depot employees are tough now. Last time I go there.
Lost my fax papers and they had no idea what happened to them.
Office store - not much service
The store has a school supplies sale every year. This is my first visit to the store and I was not disappointed. I can get all of my office supplies in one place. They even sell coffee! Since most stores have limited office supplies and computers, I plan to return at a later time to find out what kind of specialty items they have that general stores do not.
Only use the copy center here so I can't speak for the folks loitering around the entry but the copy center always gets me in and out quickly and they're friendly as heck!
Waited 12 minutes at the cash register. There were 5 other employees stocking shelves. One finally came up to help but the third register was never used. Five groups in line. This is not the first time this has been the case. They need a self checkout.
Great staff at print station!
Very helpful staff! I was able to call ahead and they put my product at the front so my trip w I s quick. We were also impressed with the cleanliness of the store.
Excellent customer service from the cashier
When it comes to good customer service, Sweetheart is the one!!! You can find her there Mon, Tue and Wed from 5-9pm....
Typical office supply store
Always helpful and friendly staff
They had holiday stuff out, but the packing materials were really disappointing. Only stuff in bulk, which I didn't need. The staff was nice, but the store was deserted for a reason.
The manager is a very friendly very helpful guy!
Jodie was so cheeful and helpful!!
Much to expensive for me
Pretty decent computer stuff
Great help!!
Great employes
They won't stop creeping on you. I got an anxiety attack in there because they all kept on bugging me.I had to keep on saying I don't need help every couple of minutes. Never going back because all they do is watch you and walk by you. I'm just going to get my office stuff from another store
One of the worst office depots I've gone to. Print section is the worst. Not helping with no other customer there and three employees behind the counter. Products are in bad shape...opened, frayed etc etc.
Awesome
Great store, and place to work.
Usually have what I need in stock. OK location but it is a tight parking lot.
Very helpful and courteous.
Knowledgeable staff and fair prices on most items. The store is always brightly lit and clean, but you just can't please some folks.
The laziest staff I have ever seen. The young woman at the register acted annoyed with having to take her eyes off her phone in order to ring me out. TERRIBLE CUSTOMER SERVICE! SO SAD!
Decent store, most items are cheaper elsewhere.
,.......
Courteous help to find what I needed. Quick in & out!
The store manager was very helpful!! She had a nice professional appearance and acted that way!!!!!
Employees very. Friendly and eagar to help you. Lots of parking great prices..
Good store layout and the staff is normally ready to help
Awesome for Business Supplies and speciality printing.
Nice people.