Reviews of Hardware Guys PC / MAC Computer Store (Computer Repair)

2970 Haleko Rd #104, Lihue, HI 96766

Average Rating:

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We've got all the opinions of people who are using the products of Hardware Guys PC / MAC Computer Store (Computer Repair) in Hawaii.

Currently this firm has a score of 4.9 out of 5 and this score has been calculated on 64 reviews.

You may have noticed that it reaches an reviews average is basically the highest, and it is founded on a very high number of feddbacks, so we may conclude that the valuation is very reliable. If many people have bothered to leave their score when they've done well with the business, is that it works.

You know that we don't usually stop to place feddbacks when they are good and we usually do it only if we've had a problem or incidence...

This Computer Repair is included in the category of Computer store.

Where is Hardware Guys PC / MAC Computer Store?

REVIEWS OF Hardware Guys PC / MAC Computer Store IN Hawaii

Richard Nelson

Greg and his staff are extremely professional. Greg has never failed to resolve a problem on my computer. I signed up for the maintenance plan when it first became available. Highly recommend this great plan. This plan allows me to have my computer remotely access and repaired. Saves me a 45 min drive each way.

C George

Very helpful, knowledgeable, and friendly. I built a custom computer, he gave me some hard to find screws for free.

Mary Pam

Very friendly helpful service. We needed a laptop charger which was out of stock. The guys went out of their way to assist. Thank you, much appreciated!!!

Aunty Uber

This place rocks!!!! Fast and easy without breaking the bank. Ross and boss are so kind and friendly. They have a monthly computer deal that would be perfect for me. Thanks again!!!

Last Ninja

Simply the best Customer Serves out there on the island, other places either try to rip you off or they take months to do anything and the problem is still there. Hardware Guys are fast friendly and actually FIX problems, or help you with upgrades and they can get it back to you within the same day. Need I have to say more? To me that is worthy of 100 Stars, but I can only give 5.

Kevin Jones

These people are wizards...Thanks for all the help.

A.J.P. M.

Got my comp fixed without any delays.

Chris Daniels

Left my Dell charger at home and owner was great helping me sort out which charger I would need. Very reasonably priced and oh so helpful. Highly recommend if you need computer hardware on Kauai. Mahalo!

Tony Lydgate

Whether you live on Kauai or are just visiting, Hardware Guys is the best and fastest place on the island to get any kind of computer or tech help. Our family and family business has four computers, PC and Mac, and over the years HG has helped us through many a setup, hardware and software issue. Their shop is never crowded, they're always available to address your concern/s right away, and they're friendly, fast and local. Highly recommended.

Chris Dekker

Great experience and helpful staff. Came in for a laptop power cable and they helped me find the right one for my model.

Tina Minkkinen

Greg was awesome. Highly recommended if you need assistance.

Kauai On the side

Very help full.

mark nakama

Greg and Kapono are Great! They answer the phones when called and spent the time to run me thru setting up my computer. They are both very proffessional and friendly!! I HIGHLY recommend the "Hardware Guys"!!

Penny Young

For Senior Citizens who are not tech savvy but desire to use computer programs for personal use, I strongly recommend Hardware Guys in Lihue. The services provided are excellent!

M. King

When we needed help, the Hardware Guys provided us with professional, timely repairs on our PC. The owner and staff are friendly, knowledgeable and efficient. The company follows up with excellent communication and customer service. This top-notch business is a huge asset to Kauai. Thank you, Greg, Crystal and staff for all of your recommendations, service and patience.

Lauren Crawford

They were able to build and ship a fully custom PC in barely a day. The PC is fast and totally amazing! Greg was able to help with some initial troubleshooting after I first ran the PC. They do the best work and treat you like family.

BethAnne K.W.

Fantastic service! Helpful, friendly, honest, and efficient with very fair pricing. My primary laptop crashed and my back-up laptop was on its last breath, so the guys gave me some solid recommendations for replacement laptops, and then transferred all my data to the new one and got it up and running. It was ready even sooner than expected, which was a huge relief, as I need my computer for my business. Will definitely keep coming here for any future needs! Thank you!

Shaundy Dabin

Amazing service great attitude and nice spot! I recommend the hardware guys!! Thank u!!

Michael Schmahl

Very reasonable prices

Mai Therrien

Lapp o was the bomb! They had exactly what we needed

Gina Mello

Greg is awesome!!!! It used to take an hour to drive to their office and then a few days until they could get to our computer. NOW all we have to do is call for a quick appointment to ask our questions and get Greg's sign into to our computer and VOILA - fixed!!! All this for $24.99 for both my husband's computer and mine!!! And best of all he never makes us feel old and dumb! HA! Blessings and aloha- Gina

Katherine Lauck

This is your absolute best place for Mac repair. Not only did they help me with my MacBook in a friendly, open, and knowledgeable manner, they helped me stay under budget and gave me DIY advice. Plus they made me laugh a lot!

John Poppy

No wonder Hardware Guys has such a loyal following on Kauai and beyond. Greg has hordes of clients—yet when he was here today taming a balky Sonos system and then cleaning up a misbehaving iMac, he never once made us feel rushed and he never talked down. He has the quiet touch of a true master and the dry humor of a man you'd like to have as a friend. We actually enjoyed his visit, and we certainly are enjoying the results.

Barbara Barton

Trying to figure out my computer is one of the hardest things I do - I dread it - and yet have to use it daily in my business. Gregg and his staff has made this previous chore into a pleasant, learning experience. They are patient, understand immediately what the problem is and keep my computer up and running as fast as they can. They are a professional team that excels in customer service and care. This group is the best!

RJ Howell

These guys are great! Did exactly what they said they would do and my laptop is up and running better than ever!

Arif Tan

Thank you so much guys for helping out. I don’t normally post reviews, but I really needed an adapter and they went out of the way to help.

James White

Very helpful, knowledgeable and willing to work with you. Been with them for 3 years and my computers are very happy.

Ailine

05/07/19 - Fast, Great Service! Very knowledgeable and professional. Highly recommend. If I ever have another problem, I'll definitely go back and ask for Paul.

Kirk Harnack

Dawn 96741

I've been one of Hardware Guys' original customers. Their professionalism and customer care is second to none. I can always count on Greg and his staff to go above and beyond to attend to my needs. I eagerly enrolled in the annual maintenance plan which allows me to have my laptop diagnosed and fixed "remotely". It's such a convenience, 9 times out of 10 the issue can be resolved over the phone.

Justin Fouts Honolulu

I needed a fairly standard printer power cable, they had what i needed, where no one else on island would have such parts, great people, great customer service.. thank you Hardware Guys!!

Patty Leimel

What a great experience! These guys are the best source for computer repair. Don't wait till you have serious problems before you call. Buy your plan right away!

walt berhalter

Very local helpful staff but all allergic to cats !

K michele austin

Hardware Guys are a lifesaver. Very responsive & knowledgeable. We love the service contract that provides remote assistance from the convenience of home as well as @ hardware guys location. Friendly service.

M Toledo

I had recently relocated to Lihue from Ko Olina, Oahu. My very expensive iMac "blue-screened" upon a deadly update "click." Took it to the most visible Apple Store in town where I was told the hard drive was "dead" and they would be happy to recycle the unit for me. I then found hwguys where my iMac was brought back to life! I am very grateful.

Amber Martinez

Great customer service!

Stella

Hardware Guys are professional, fast and friendly! They continually exceed my expectations by providing excellent service for all my computer needs. I definitely recommend that you call them today.

LaVerne Corpuz

Feeling dismayed at my computer shutting down at work, I called the Lihue office of Hardware Guys. And this is how I met Gregg. First of all, what caught my eye when I walked in was the simplicity but vast shelving of available programs,and accessories stocked neatly and readily accessible to "buy and go!" The setting was rather quaint and business-like and while the phone lines rang and the doorbell sounded as other customers stopped by to check upon their repairs or customers on the phone asking for directions and or store hours, Gregg handled each situation in an efficient manner and I felt just as important as the other customers he attended to! While accessing my computer problem, he spoke to me in lay terms which means Gregg explained in a manner where I could understand what the problem was and what needed to be done to correct it! I walked out a "happy lady" with a big smile on my face. I also believe the first impression is a lasting impression and the service I recieved will surely bring me back to "Hardware Guys" if need be! Mahalo Gregg for a job well done! Aloha!.

Bryan Bishop

They were quick and professional. Fortunately, they were able to get my machine up and running again. As I suspected, It looks like it was the motherboard that was the culprit, and they were able to pin point the problem to the RAM sockets...Now to find a MB that is compatible with my current CPU and RAM! Thanks Greg! You did a great job.

David & Donna Stewart

Hardware Guys repaired my desktop on a holiday, quickly and with great friendly service. Yesterday, Black Friday, my computer wouldn't start and I have a publication that has to be done right away. Although they didn't answer the phone, they called me as soon as I emailed a plea for help. Greg agreed to look at the computer even though they were closed for maintenance work on the office. He quickly diagnosed the primary problem, corrected it and insured that I will be able to finish my project. While running diagnostics on my computer, 2 tourists brought their laptop in. Greg cordially fixed their problem, and they were happy to have the laptop, plus dining and activity recommendations. They appreciated the aloha spirit. I recommend the Hardware Guys in Lihue for their excellent service and technical skills.

Edward Seguine

Came in on vacation with a malfunctioning computer. Gregg immediately took the unit in, ran a BIOS scan of the hard drive, concluded it was a miss-loaded Windows update, got that fixed and the machine running. Fast, efficient, very very good at what they do. Charges are very, very reasonable. Gregg's philosophy--I started this business to help people.

Rudy Bosma

These guys are on it! Haven't failed us once. Fair pricing, great service, and knowledgeable too. Super easy to deal with. I don't go anywhere else with my computer problems.

Jedd Lewis

After spending 20 minutes at Wal Mart to learn that they didn't carry the laptop power cord I needed, I came to Hardware Guys, showed him the laptop, and within 5 seconds he got the right cord. And it was ~80% less than some of the stuff I was looking at in Wal Mart. I was in and out in 2 min. Saved my vacation - highly, highly recommend.

sandra dartana

Excellent service and advice ! Very friendly and honest. From the Canadians!

chefmikehawaii1

Greg, Chris, and the staff were amazing! They took care of my computer problems in a very professional and timely manner. Even after I manufactured more problems, they restored my system to it's original state, bringing back all my data and photos.Mahalo!!

Pacific Mirror & Glass LLC

One of our work computers went down and for a VERY reasonable price the expedited the repair and got it back to us within a couple of days. Turns out a spider had fried something, we would have never been able to figure it out. We thought: why haven't we been using them sooner?? We are very happy!

Mega Ahri

Wesley Shimokawa

Greg and his team are passionate about providing excellent computer services in a timely and professional manner!

J I

Returned my call promptly and was able to allay my fears about a possible virus. Remotely scanned computer saving me a trip to Lihue. Courteous and helpful.

Kirt Sudweeks

On a recent trip to the islands, I ran into PC problems. I called them on black Friday for help. They told me that they were closed for the day, but would help me. We went to their store, and Greg was able to diagnose the problem (it happened to be a bad battery). He tested the charger, let us know that it would work without the battery, tested everything out for us, all at no charge! He even gave us dining and activity recommendations for our time on the island. Very friendly and helpful. We would recommend them to everyone.

ljlademan

As always, top in customer service and support!!!!!

Tina Herron

Very friendly, knowledgeable and reliable. Great customer service!

Raymon Miller

Greg, Crystal, and the staff are the best! They're on top of your problem in no time at all. With the maintenance plan they offer any problem gets rooted out and disposed of online, with no need to haul the machine down to their office (unless there is something physically broken ¦:-).

Rudy Whitehead

Greg and the guys took care of my computer at a great price and now my computer is like new! Thanks guys!

Digit Gidgit

Great service, great people. Truly ohana

Barbara McAllister

Greg continues to help me with excellent service and up-to-date knowledge. His practical experience, facts, and tips are continually valuable. A true professional with a sense of humor! My questions are answered with "plain speak," a necessity...for this ole senior citizen. Have been a customer for several years now and always highly recommend Hardware Guys.

Jacob Thorp

Hardware Guys computer repair & customer service is the best on the island! I called them with pop-up & malware problems on my laptop, and with 4 hours of me calling they fixed my computer remotely within 40 min. They return calls promptly and give honest advice and service. I use my laptop for all our family computing and small business work, and I couldn't afford to be without it for one day. I'd highly recommend using their monthly service to fixes issues remotely if your a business owner or need quality work done on your computer on Kauai. -Jacob Thorp

Jaimie Littlejohn

Our office started working with Greg in the beginning of the year 2015 and he has been Godsend! We are a small & busy ophthalmology office that has 14 work stations. We needed an entire over -haul to our office server and wi-fi systems. Greg personally built our SUPER FAST and SUPER EFFICIANT server with room for us to grow! He always helps whenever I am in a pickle and gets things done fast and enthusiastically. I do not know how I survived the last 12 years without Greg! Thank you Greg for being the best IT Guy to work with!

Bengal Baby

Was on my laptop on public internet when all of a sudden I got kicked off. Kept trying to connect and a strange screen I had never seen before appeared from Hewlett P. Ran to Hardware Guys to see if I had gotten a virus or something. Greg was top shelf wth the help. He connected with his internet and said"works here. Must be the telephone pole that went down". He helped settle me down and didn't charge me for helping me troubleshoot. Mahalo Hardware Guys!! You are the best.

richard dias

I was at the end of hope when I thought of Hardware guys from radio ads, my problem was not even computer related and Greg helped me out with my remote camera monitor, now I can see my sick pet from anywhere in Hawaii, Thanks Greg for your gracious time and support . You guys are out of this world!

Jean Scribner

Today I needed to buy a new power cord for my laptop. I called the Hardware Guys then went to their shop. They were knowledgeable and efficient and the price I paid was what I would have paid on amazon. I highly recommend their service!

Patti Pantone

The Hardware Guys have been extremely helpful. I have trouble understanding many commands on my computer and they have always been extremely patient and helpful. I go to them for all my problems and they always solve them.

Joshua Morauski

If you have any kind of computer problems, you want these guys working on it! They are excellent! Above and beyond what I've come to expect from computer techs! They do everything from building computers to maintenance! I wouldn't go anywhere else for my computer needs!

Mikela Ceria

Business Hours of Hardware Guys PC / MAC Computer Store in Hawaii

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Hardware Guys PC / MAC Computer Store en Hawaii
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