Reviews of Microsoft Store - International Plaza (Computer Repair)

Linda Shields

Tom and Chris went out of their way to try every way possible to sync my phone and new band. I am so impressed with their knowledge and patience. I highly recommend both of them as excellent customer service representatives. The problem ended up being with my phone, but they even exchanged the band in order to see if that was the problem. If you have any questions or concerns, please be sure to check out this Microsoft Store and their Customer Service Representatives - especially Tom & Chris.

Robert Cannon

Worst experience ever at the International Mall. Everyone was too busy to help and they would walk right past you and not even acknowledge you standing there. I asked for help and they seemed bothered and said they were very busy and would get to me when they could. I finally asked a guy at the counter if I could buy the New Surface Laptop and said only if you had completed a pre-order online. I asked about the i7 Surface Laptop and he said that Microsoft had pulled the laptop from the shelf and would not be selling them. I thought that weird but he said he might have an i5 model for me but I said no thank you and left. I was planning on spending $2,000 dollars or more this morning. They do not even deserve 1 star but Google doesn't give you that option. Here is an update: Spoke with Microsoft by phone and the i7 Surface Laptop is available and in stock. The Microsoft Rep called the store to verify this. She was not sure why the would say that i7 Surface Laptop was pulled by Microsoft.

John Dsurney

There is virtually no support available for Microsoft products anymore. Everything routs you to foreign countries where the can only follow a script. Microsoft has now become so bad they do not even care.

Mike Felker

Very helpful and knowledgeable staff took good care of me

tiny genie

Nice store with free game play and classes

Charles Drake

Awesome place and super helpful staff. Go there and ask for Devin and tell him I sent you. While you are there make sure to check out the VR devices.

revival .

great store, helpful staff.

Lil'ducko

Its a good place with nice people and some xboxes to play games.

Charles Thomas

Very pleased

Joshua Erish

Awesome staff, great store for all of your tech needs!

Angel Miranda

Very knowledgeable and friendly staff

Zac Self

Friendly and professional. Helped me out right away. Great staff!

Debra Longfellow

Excellent training services

Mani Foroutan

My buddy and I went there to purchase the xbox one halo 5 limited edition bundle on Saturday, the first one he got had something broken inside so we took it back to the store and they exchanged it for us without any issue, we opened the new one in the store to make sure there was nothing broken, upon getting home we noticed the serial number on the console didn't match the one on the box,by that point it was too late to call the store back, so we registered the console on the website to see if they had just made a mistake in China when they were packaging the console but the console came up with 11 months of protection instead of 12, so we called them the next day and basically they told us they couldn't exchange the console again because it was done once already and they weren't sure if we had swapped out the console with a different one. Now we are 450 dollars out of pocket with a used console instead of a new one. Very disappointed with whole process and no one would even accept responsibility and we are getting treated like we are at fault. UPDATE We got contacted by one of the managers at the store ( Dennis ) and he invited us back to the store to get everything sorted out for us . Not only he was genuinely nice but he also very helpful and exchanged the console and also gave us a couple of extra goodies which we were not expecting for our troubles. Thank you Dennis for the great help and restoring our faith in Microsoft.

xd ArcticRoyal

Very cool better than sony

Vince Schwellenbach

Kiana was awesome with the purchase of my new Surface Studio. Super knowledgeable, funny and knows her stuff. Mo was extremely helpful and definitely great as well.

Alex2cg

I came here from Clearwater and it was one of the best experiences I've had in a store, costumer service was great and they even offered me a drink, they have nice Xbox setups and a few computers. I mainly came here for the Vr experience since it was closest but they were not in service, I was slightly frustrated but it wasnt their fault, they offered me to let me try it out the next day, but I was busy, its one of the best experiences and I recommend you try it out if you're in the plaza.

Lucinda Ryan

Helpful, knowledgeable and kind!

Vasishta Akinapalli

My dumb friend played 2k19 for hr's there

Nicholas Russin

I have never had a bad experience with the support staff in this store. Some background, I'm a college engineering student, and I rely heavily on my personal computer for homework, notes, assessments, and use advanced programs such as AutoCAD, Matlab, Microstation, etc. for design work. I owned a Surface Pro 3 when I started college, and frankly, I wasn't very impressed with its performance. However, every time I needed to service the device, the staff in this store in the International Mall came to my rescue. Everything from performance issues to cracked screens, the staff were able to repair or replace my device within a time frame and price range that was extremely reasonable (yes, even for a college student). In addition, the appointment process makes for a easy and smooth access to the staff. During finals week this past semester, my Surface Pro 4 began having issues, and was essentially broken again. This was my fourth Surface device. I had a final programming exam in two days that required the use of a functioning laptop. I booked the earliest available appointment, showed up 30 minutes early, and the staff still saw me. I explained my situation and my history with the device. I won't lie, I was very frustrated. I was stressed out from studying for weeks and not being able to work because of my computer. The staff brought me a soda, and we determined that the graphics card on the Surface Pro wasn't fit for AutoCAD work, and was the ultimate source of all of these recurring issues. The staff consulted the manager, and the store provided me with a complimentary Surface Book, armed with the proper graphics card, and matched the processor specs (about a $600 upgrade - for free!). The staff understood the urgency of my case with my exam coming up, the manager recognized my dedication to the Microsoft brand, and provided me with unparalleled support. I applaud the staff for being so considerate and organized. They saved my academic career and provided me with a better device fit for my line of work.

Eric Kessel

I am very impressed with the customer service here. Top notch.

Doug Ryder

Just like Apple store but with Microsoft stuff.

Outdoor Survivalists

I enjoyed visiting this store for the first time today and two of the reps were really helpful and answered my questions... but one girl at the front of the store brought another couple to the person I was already taking to, mid-sentence, and pushed them off on him. I was clearly in the middle of talking to him, but she didn't seem to care. She just seemed to stand around looking at people and playing on her cell phone the entire time we were in the store. And I bought it to the attention of one of the guys I was speaking to, but he just had a straight face and didn't even attempt to apologize or say anything at all about her doing this. Even though one guy in particular was extremely nice, I likely wouldn't bother buying a laptop in-store just because of the crappy experience today. Oh well.

Ariel Perry-Mills

John was so helpful! The computer problem I'd been having for the better part of a year was resolved in minutes, and they were kind enough to clean my computer screen on my way out. Love Microsoft and also this Microsoft Store!

Gabe Navarro

Helpful, had exactly what I needed.

Timothy Fay

The store has a lot of products to choose from. They offer a variety of different products that run Microsoft services on them. They go from game systems two computers to home entertainment systems.

Rebecca Martin

VERY helpful staff!

Chip Morgan

I'm so glad I bought my computer here so I have a place to come for service from the manufacturer. Great people, great service, great atmosphere. I'm a customer for life!

Jose Marin-Vidana

Best location in town

Ramiz Midani

Great mall. they have a bit of everything. There's microsoft and apple so you can up to date on the technology side along with great clothing prices. you can't go in without buying anything

Edwin Fernandez

Some to none help provided, good ppl but not very much attention is paid to customers. Prices are little more than in amazon.

Robert Driessen

This store is awesome. You can come in and play games. They have X-Boxes set up on one wall.

Lifefilter .

Great store for Xbox fans and for fun new tech.

Brandon M

I Love it I was there for 4 hours just playing Minecraft, Apex legends and Sea of Thieves

Gary Williams

Great customer service

Ryan Link

They helped me fix my surface pro 3. Thank you

Rachel Sherlock

Great store, all the employees were very friendly and helpful!

Scott McAuliffe

This Microsoft Store is on point! Beautiful layout with a great selection of the newest technology and a friendly/knowledgeable staff to boot. This was the first time I've been in a full Microsoft Store and was very impressed. I originally came in for a service issue, without thinking of scheduling an appointment beforehand, but got lucky that they were able to see me right away. My service technician, Cesar, was prompt, courteous, and quickly resolved my issue. Before heading out, I checked out their selection of headphones. I was on the fence, but after Rakesh went over his favorite features, I ultimately landed on some Bose.

Katrina Madewell

Incredible experience, 1st time being in this store. We drove from so far away, after a 12-13 hour work day, I barely made it in time for closing but they still cheerfully allowed us in, swapped my son's xbox (no questions asked, no problems) and really gave us a very easy, extraordinary experience. I would not hesitate to buy anything here again! HIGHLY RECOMMEND!

Teresa Johns

You can try all the tech and games in an open space with staff who can help you navigate the features. They offer workshops and game tournaments. It's a lot of fun

John Gialelis

My Xbox one X had some major internal issues, and I was still in warranty. Visited the store, and they replaced my console on the spot! Quick and painless. No questions asked. Definitely recommend setting up an appointment, and going in store for any hardware issues. Customer service over the phone is great and all, but nothing beats talking to someone in person.

Isaac Romero

If I could give them zero stars I would! I’ve been trying to talk to the manager for more than two weeks about a new Xbox that I purchased; they didn’t activate one of the xbox live gold cards that came with the console and looks like they won’t , I should be playing, not trying to contact customer service, i have contacted Microsoft 4 times. I’ll go today to return the Xbox. This is unacceptable!

K. E. Melton

Great place put up with me and my aging mom's horrific behaviour remaining professional courteous always. Love this pl AXA CD and the people and the services they provide

Marcia Villanueva

AVOID. This place is extremely unprofessional and treat their customers like trash. Horrible experience and will never shop at Microsoft again.

Cindy Aponte

Exceptional customer service. Solved my issue and taught me a few things about my surface pro I didnt know.

Paul DePablo

This is a nice store in the international mall. Looks clean, well illuminated with large staff to answer customer's questions. In this store you will be able to see the newest products. Staff is knowledgeable and would be able to answer almost any question. This store also have a variety of events including training, gaming events and more. Nice job!

Shaun Mines

On hold for 50 minutes and still holding.... customer service (phone) absolutely suck !

Victor

There's a lot to choose from microsoft products

michele elliott

We had a fabulous training session about how to use our computers with Julien. He was patient, intelligent, soft spoken and a great teacher. It is a mark of an excellent company that you have staff like Julien. Please thank him for us.

Nicksoda

I go here for a tournament that they hold every Friday and the staff are amazing. Welcoming, friendly especially Devon.

MusicMan Reviewer

Great store with some very nice amazing employees. Ask for Kaylee, she is one of the nicest and most knowledgeable employees. She also will not pressure you to purchase anything, just really good information to allow to purchase what you need. I will be back soon to purchase more.

FirstName LastName

They were able to replace my malfunctioning surface book instantly. Great customer service.

Jesus Navarrete

Good place and people

Rajaggopal Sankarasubramanian

I went in for the rift and vive vr demo. There was a waiver required for both and a 15 minute wait time for the vive demo... The person in charge of the vive demo was not rude or anything, but somehow I felt he was only doing his job mechanically with no interest... Hence the 4 stars... All other staff were pretty friendly and answered a lot of questions that I had

Eladio Garcia

Friendly helpful service. You can play games for free or just hang.

Sean Doherty

Great store with some really chill and helpful employees!

Christian Ball

Great service

Derek Graf

Great customer service, fun store

Kelley Howell

Staff was very helpful and didn't mind walking me through products I wasn't going to personally buy, but would obtain via employer.

Lance Wright

Was met with promptly for my appointment, and treated in a professional manner. A very positive experience overall.

Christine Malmgren

Computer fixed and great advice given.

Jason Brauer

Always friendly, very very helpful, and go above and beyond to provide their computer knowledge and service.

Maria Ramirez

I want that big screen samsung tv!

quentin adams

My daughter had to return a defective tablet. Very professional and courteous staff

Mykhailo Pylynskyi

Have a nice robot inside. It talks

Machael Carlson

These guys at this store are so nice! I learned alot and they fixed everything! Including my apple phone which the apple store wouldn't touch! Thank you!

Tom Waters

They really understand customer service...Thank You

Riccardo Santagostino

Good variety of products overall. They carry Microsoft mostly. And third parties window laptops.

Dorothy Nichols

Very good store friendly staff

Douglas Nagy

Tuned up my laptop over the weekend, and now we're ready for action again!

Collin Horne

Its like the apple store but with more than 3 different products.

Siriwan Jacobson

Great, courteous, & knowledgeable staff

LaMonica Jones

Quick walk in customer support. No long wait times. Rep Eric, makes the best Fresca & Cranberry drinks for you to have while browsing in store!

Esther Shires

Ammar was very patient with me and explained everything very clearly.

Joseph Black

What a great group of friendly professional. I came in with what I thought was a dead Surface Pro 6 and Thomas being the consummate professional got it back in the game. The entire staff was filled with all-stars - super friendly and awesome at their job. I interacted with 3-4 others - wish I had their names. Without a doubt a great place to go for service. I cannot imagine a friendlier staff! Highly recommend these guys!!!!

Stephanie Navarro

Great service very helpfull.

Michael Moore

As always, eager to help employees greeted me and helped me quickly find what I need. As always I feel it would be nicer if it were a little bigger . Still nicely appointed.

Robert Kildoo

Great place

TARIQ ZIDAN

I purchased a surface pro 4 and love it. The staff helped me make an informed buying decision. Staff is extremely nice and no pressure.

Nicholas Plumer

Everyone was so helpful and i got to play on the htc vive best Microsoft store ive been to honeslty

Matthewplayz Cruz

They are amazing!! They accommodate your needs and give back to the community by giving our children workshops for Minecraft and programming for free!!! WOW

Rick Nehren

Went to sink a new styless and got free training on how to use it. With pass cards for more free training. Kids love the robot.

Bryan White

Great place, Don't buy Apple!

Auto Enterprise .

This download for my sons game has been going on for over 4 hours, what a disappointment, he has been waiting all day on Christmas and the game cd didn't come in the box, and he has been sitting waiting. What a horrible day. Our download speed is excellent, and for his to wait all day is so sad.

James Bond

Way over priced.

Toivo Voll

The store has migrated from a food court kiosk to a real store, which is great. I had a malfunctioning Surface tablet, and within minutes an associate had taken a look, verified that the display was in fact malfunctioning, and in the process of getting me a replacement on the spot. Not only did my issue get taken care of, everyone was courteous and I was even offered a complimentary refreshment while waiting for the replacement device to boot up so it could be set up. If Microsoft keeps this up, they've got a big win in customer service.

everton gordon

Very prompt service when you have an appointment. Jean solved my problems with ease

Rohan

Great Service! All of the employees were helpful and kind. I was even offered complimentary drinks. Fun experience with all the devices to play with. I wish I lived in this area!

Andrew Metry

Very professional, got an appointment, got my technical issues fixed with ease.

wolffgangg

Awesome

Mark Saiger

I had and issue with a Surface computer. They really went over the top with service to take care of me. Very much appreciated as I have been on the road and this unit was very important for doing business. Thank you!

Jim Harring

Knowedgable sales staff, good selection. They do training if you buy the device there.

Michael Claudio

Awesome store with a very nice lay out. Customer service is outstanding, was very helpful answering my questions and helping me select a product that fit my needs.

Nicolette Mitchell

The employees were helpful. Only four stars because it took approximately seven to ten minutes to be asked if we needed help.

Alex Z

Liz did an excellent job helping me pick out my new surface pro 6. Great demos all around the store to play and try out. Staff is all knowledgeable and they don't constantly shove products down your throat.

Gerry Torres

Great staff Steven was very helpful instructing my son on the advantagesof a surface pro laptop

Diana Fye

Signed up to try HTC Vice demo. Two customers where ahead of me. After one finished, his friend was elsewhere in the store trying a different item. Instead of permitting me to take my turn, the employee ignored me, an adult woman, and took the kid whose mother had only just at that moment signed him up for the demo. Extremely rude and ignorant action by the employee. Even after my son and I said I was next, the employee kept ignoring me. I am extra dissatisfied with this location' s customer service.

Loay Habhab

Nice store, they have an interesting Robot.

Thomas Wisniewski

I think the Microsoft store is not a store at all. In fact I can't even find it. It must be some kind of push cart operation. I was trying to compare MS and Apple but could not find the so called "store". Microsoft is a waste of my time.

Allison Johnson

Terrible service. Customer service from the phone sent us into the store for a replacement of my husbands broken Surface. We told them wr had already troubleshooted for an hour with their tech support but they still wasted another hour of our time grilling us and playing with the device. Then they replaced it with a refurbished Surface & tried to tell us the pen wasn't included. Microsoft really doesn't stand behind their products & this warranty issue has been a total nightmare. For what you pay, you would think Microsoft would have a better warranty protection. His device wasn't even a year old. Shame on you Microsoft.

Xander Sore

Came here to try out the HTC Vive VR Headset, and it was really fun. If you go there, make sure to demo it. If you do demo it, the games Beat Saber and Space Pirate Trainer are the best ones they have to demo.

Doris Guenther

Needed help with my computer. It was an easy and quick fix for them. Didn't have an appointment, but managed to get help any way

Respondent Behavior

More fun / better experience than an Apple Store. VR booth is pretty cool. There are groups of gamers playing multiplayer games on giant theater-like screens in the back. Plenty of computers and video games to test out. Staff is friendly return policy is awesome.

Tom Westheimer

Phenomenal service! Highly recommend Sasha too

Lewis McClam

Experienced specialist helped me to pick the ideal selection. Keep up the great work MSFT.

Sam Hodgson

Drove from an hour away for a service appointment. Nothing but professional and nice to service my surface laptop.

Robert Raynett

Great Service

Tim Tangredi

There is no finer! The people go out of their way to do anything they can to have you leave the store as happy, knowledgeable, and productive as possible. I never remember anything like this in the past with any other company. If you need a computer or have questions I strongly recommend this is where you go. Amazing people.

jon frances

Friendly associates, online order pickup was smooth

Mike Brennan

Great to experience all the new tech from Microsoft and their vendors. Nice to have options beyond the Apple store. Nothing against Apple, just saying...

Chip Weiner

The techs here are very friendly and on task. The service, however, especially after the sale is marginal to poor. The best thing going for this store is that they offer computers with significantly reduced bloatware on board vs. what you might but from other sources. It's too bad they do not provide excellent support after the sale.

Debra Lowe

Quick and courteous/professional service!

Jennifer Carter

My kids really enjoy the free community classes!

Simon Than

Nice mall. Parking was easy. Lots of higher end stores. Wasn't very busy on a Sunday morning. It's next door to the airport which was convenient to kill time due to a delayed flight. Food court was clean and lots of selections

Peter M

Came into the store was looking for laptops and was helped out by Yara. We went over a few different devices they had and explained what each featured. She suggested the surface laptop 2 after reviewing everything I decided on that. I appreciated that she wasn't overbearing and helped me with all my questions. I enjoyed the quality service and will keep choosing Microsoft store. Thanks again.

Rob Gale

BEWARE ANYONE INTERESTED IN BUYING A MICROSOFT COMPUTER. This review is specifically for all of Microsoft's policies, not this particular store or its employees. I have punched a Surface Book 2 in January of 2018 specifically for my computer major in college. I have owned three Apple computers personally and the only reason why I had to buy a PC was because of the specific computer class. Six months into using the computer I was not able to turn on the device. Sometimes the device would turn on right away and other times it would not turn on no matter how long you hold the on button. I made an appointment and I brought it into the store. The computer is under warranty. However, they would not fix the computer but replace it. I asked them why because it would be a simple fix to replace the button, clean underneath it, and send it back to me. Their corporate policy is that for that specific computer it can not be fixed and the warranty replaces it. So I asked them after the one year warranty what happens to the device if it needs to be repaired. They said that I would have to purchase a new computer because corporate manufacturing does not do any repairs. For example, if a windshield wiper is jammed and your bring it back to the dealership, the customer pays to have it fixed if the vehicle is not under warranty. However, the dealership wants you to buy a new car. It is the analogy that I gave them and nothing will ever get done with them. The only positive thing that I will say is that the store is clean and the employees are very nice to work with. I am not mad at anyone in the store, only corporate. They are doing their job well. I can see another reason why more people are going to Apple. Next time I need to buy a new computer, I will not even consider Microsoft computers and I advise as many people to stay away as possible.

Mariah W

Didn't have some products I wanted.

Carson First

Very friendly staff

Tom Launder

Great store with friendly and helpful staff.

Pam Owens

Employees very attentive and knowledgeable. Cool products!

Ryan O

The tablets are great. Good customer service too.

Kayla Lancaster

knowledgable associates very helpful

B

My kids saw the virtual reality display where customers were trying it out. They stood in line only to find out they could not yet it because they were under 13. Wasted time and did not see a sign saying there was an age limit.

Arti Lele

Good summer workshops for coding

Allen Zen

Went to pick up a holiday bundle xbox one s. Employees are nice, but definitely lethargic. They didn't have the 3 month xbox live codes, so I had to come back weeks later. When they gave me the code, it was already scratched off and sure enough, already used. Luckily phone support gave me 3 months free. Just not a pleasant experience.

Shiva K

Excellent collection of laptops and gaming devices !!!! Huge monitors are gamers favorite .....

Tony C

The rep was really friendly and knowledgeable.

Karyn Basher

Terrible sales associates. They are very rude. The managers are great.

Troy Yoakum

Amazing, well-kept store, with great staff, great products, and a charming AI greeter!

Maxyboy2099

I like the league tournaments in the microsoft store nice staff

Jason

Friendly and very knowledgeable staff!

Correna Sergent

Amazing helpful staff!!

Manuel Rodriguez

Personally i haf a bery good experience

e holiend

Exciting shopping here!

Ben N

Completely inept with sheer inability to execute and lack of any motivation or follow up. I walk in there with my dad to replace his current Surface (first edition) and we scope out all the new Surface options. I mean this is the easiest sale you can make... someone who already uses a Surface wanting to upgrade! We were 'sold on' the Surface Book. After spending about 30 minutes understanding the options, the costs etc., my dad and I took a walk around the mall to talk through. We walk back in there ready to buy the Surface Book and then the absolute bumbling process of their purchasing workflow begins. It is like the whole store is there just to demo the product. The guy who was selling us on the product didn't know if there was even any stock so he radios 'the wizard behind the curtain' called 'ICE'. Finds out they are out of stock... Me: "So when will you get stock?"... another radio call... Martin: "No idea!"... Me: "How can you not?"... Martin: "Okay, let me ask the manager" Manager: "We don't have stock but I can give you a 10% discount on the next model up using a 'Student Discount' which I am not supposed to..." Me: "Okay, can you check in other stores and have them ship you one" Martin: "Okay, Sarasota and Orlando do... and we can call them tomorrow" Me: "Why not today? Now?" Martin: Radios ICE... minutes go by.... Martin: "They didn't pick up... " Me: "Okay, maybe we will use that 10% discount on the next higher model" Radio chatter.... Martin: "Actually we just realized you cannot use the 10% code because the price is already discounted..." Me: thinking... you have got to be kidding me right!? Me: "Okay, so when you call the other stores tomorrow, when can we expect that the Surface Book will be here?" Martin: "Monday!" (Today is Thursday) Me: "Okay... please do that... can you call me first thing tomorrow and confirm" Martin: "Absolutely, and I need all your information..." I write it all down Martin: "I will call you tomorrow Ben! Thanks for coming in!" Dad and I walk out and it is now Monday... RADIO SILENCE... the irony! All I can say is that when the 'wanna be Apple' Microsoft Store can't handle a sale when it hits them in their face... I will just have to take my money elsewhere.

dan cannistra

Great attention to my problem, and resolution. Very happy with results.

Derrick Gray

Very helpful in helping me with my Surface Book. I setup an appointment online, but was about 20 mins late due to traffic but they were able to see me right away. Samar helped me get my keyboard connection problem resolved and I left a very happy customer. Honestly, probably the coolest store in the mall. Their video wall is pretty amazing to watch, they also have tons of really neat devices out on display to mess around with, including Xbox. A+++++

Huey Smith

Went to have my laptop checked out. They were super customer service given.

Jeff Steward

Friendly, knowledgeable staff. Answered all my questions and made my purchasing experience fast and painless.

Charles Van Cleave

Took my computer to figure what was wrong delete everything in there photos. No reason for what they have done my m&;

Craig Hutchinson

Support was able to address a battery issue in 30 mins with software. Had a 2min wait to see someone upon walking into the store. They where prompt and that was great; however, I'm still having very poor battery life (surfacebook2 13.6) for a 30 day old pc a bit discouraging. Yet, i was told i can send it in for a replacement with a fast return time. No in store replacement another huge disappointment since i traveled 45 miles and live in Idaho on vacation so a return is not possible since they only offer to ship a box to my home.

Scott M

I ordered online for store pickup and even went so far as to ensure that the item was in stock with MS Store customer service. I must say, the in-store experience was less than thrilling. Completely inept staff that could NOT seem to grasp the concept of an online order. They do not communicate well with each other in the store either. I was asked my name at least half a dozen times with at least 6 different employees. They could not find my order, they didn't know how to handle the execution of presenting me with my merchandise. Finally I had to prove who I was again... MULTIPLE TIMES! Completely inept! Microsoft... I'd say you need to get into this store and clean house.

Tristen Harris Production

This is my favorite store to get a pic great quality amazing graphics and of course the almighty WINDOWS 10.

Wendy Peters

Very nice helpful & attentive employees. Store nice layout. Clean bright store.

Carolyn McCarthy

The absolute worst company to try to talk to someone. You have to go through endless automated service and they will never give you the phone number to the store. If you ever get to a person at the store they are helpful, but it is not a mystery why they have appointments open all day. No one can ever get through or make an appointment.

Phil Bell

I had an issue with my Surface 3. I took it into the store and they were able to fix it overnight at no charge. Every employee there that I came in contact with was very helpful and courteous. They also offered beverages while I waited.

Judy Conn

Very helpful staff!

Jo-Anne Jennings

John & Rachel (I think was her name), were SUPER helpful and friendly. Even though I was there for over an hour trying to fix my problem (storage/sync issue- not their fault at all) they were very helpful and professional. As someone who struggles with technology often,

LEE Le

On time appointment. Knowledgeable. Friendly.Fun.

C.V. T.

Top technology in a super store

Michael Crowson

Very knowledgeable staff Lots of inventory Got to try the VR when you visit So many cool things here.. Highly recommend the Surface products.

Ralph Hindo

Great service and product knowledge fro. Staff

John C. Collins, Jr.

The guys at this store are awesome. I brought my Surface Laptop 2 here after experiencing a defective key on the keyboard. Jesse offered a my wife and I a beverage while the we waited for Sonny to resolve an issue with another customer. Although they were not able to fix my laptop, they gave me a replacement in the color scheme I wanted. I left the store being very happy. They have won me over as a future customer. If you stop in, say "Hi" to Jesse and Sonny for me!

Nick Wiel

Great products and great reps

Angie

John was very helpful today! Although I went in for the second time on the same reoccurring issue it was not his fault or the other gentleman's fault (whose name I can not remember). Staff is very helpful and kind there. Very organized store!

justin ross

Walked in with type cover problem helped me amazingly fast and exceptionally well, all in all a great experience

John Besedic

Helpful staff. Pricing not the best but at least you can play with the computers before deciding which to buy.

Jose Faria

Just what you need